Servo Restart Failed - Agilent Technologies InfinityLab LC Series User Manual

Isocratic and quaternary pumps
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6
Error Information
Module Error Messages

Servo Restart Failed

Error ID: 2201, 2211
The pump motor in the module was unable to move into the correct position for
restarting.
When the module is switched on, the first step is to switch on the C phase of the
variable reluctance motor. The rotor should move to one of the C positions. The C
position is required for the servo to be able to take control of the phase
sequencing with the commutator. If the rotor is unable to move, or if the C
position cannot be reached, the error message is generated.
Probable cause
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2
3
4
5
Agilent InfinityLab LC Series 1260 Infinity II Isocratic and Quaternary Pumps User Manual
Mechanical blockage of the module.
Disconnected or defective cable.
Blocked (passive or active) inlet valve.
Defective pump drive assembly.
Defective mainboard.
Suggested actions
Remove the pump-head assembly. Ensure there
is no mechanical blockage of the pump-head
assembly or pump drive assembly.
Please contact your Agilent service
representative.
Exchange the (passive or active) inlet valve.
Please contact your Agilent service
representative.
Please contact your Agilent service
representative.
104

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