Working With The Multimedia Monitor; Nortel Callpilot; 1005R Server Maintenance And Diagnostics; Nn44200-704 01.06 Standard - Nortel CallPilot User Manual

58 Chapter 6 Monitoring multimedia hardware
1
2
3
4
5
6
7
8

Working with the Multimedia Monitor

The Multimedia Monitor shows the status of multimedia channels. The
multimedia channels are the DSP ports that process the calls. They are the
voice, fax, and speech recognition channels.
To view or work with multimedia channel states
Step
1
2
Copyright © 2007, Nortel Networks
.
Run CallPilot Manager and log on.
In CallPilot Manager, click Maintenance > Maintenance Admin.
Result: The Maintenance screen appears.
Click the plus sign (+) beside the CallPilot server to expand the
component tree.
Continue clicking the plus signs (+) until the component you want to
work with is visible.
Click the hardware component for which you want to run diagnostics
with.
Result: The Maintenance screen refreshes to show details about
the component.
Scroll down to the Diagnostics section.
Select the check box for each diagnostic for which you want to
review results.
Click Get Last Result.
Result: The results appear in the Diagnostic Results box with the
following information:
•
diagnostic title
• diagnostic result: pass or fail
• the date and time the test was completed
Action
Run CallPilot Manager and log on.
In CallPilot Manager, click Maintenance > Multimedia Monitor.

Nortel CallPilot

1005r Server Maintenance and Diagnostics

NN44200-704 01.06 Standard

5.0 19 July 2007
—End—