GCA70-250
What is an Attendant?
The attendant of a telephone system is typically the first person to answer an
incoming call and usually directs incoming calls to the proper person or depart-
ment within the system. In addition to call control, the attendant controls
system-wide operating features such as night transfer (of ringing) and the system
clock. Additionally, the attendant is responsible for programming such items as
system speed dial numbers and LCD messages that are available to many of the
system users.
The system provides two attendant positions at default (stations 1 and 2, intercom
1001 and 1002); however, installers can assign any or all stations (up to 96 total)
as attendant stations if they wish. Installers can also assign up to four DSS/BLF
consoles to each attendant position where needed. In addition to the many
installer–enabled feature buttons that the system can make available at any
station, the system provides the attendant position with several special purpose
installer-enabled feature buttons to enhance call processing. These special
purpose buttons are described in Chapter 8.
The system also provides capabilities for either a local stand-alone system or a
system-to-system network. System-to-system networking connects several DXP,
DXP Plus, FXS and FXT systems together in an arrangement that allows unified
communications through the system. For a complete list of features and their
properties see Appendix E, Feature Networking Support.
Attendant Manual
Contents
iii