Page 1 Administrator’ s Manual T8000 Thermal Printers...
Page 3: Trademark Acknowledgements
Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material.
Page 5: Table Of Contents
Table of Contents Trademark Acknowledgements ..............3 1 Introduction ..............14 The T8000 Family of Printers ................14 Standard Features ..................... 15 Optional Features ....................16 Thermal Printer Technology ................17 The Printing Process ..................17 Dynamic Print Control ..................17 Warnings and Special Information ..............
Page 6 Printhead Pressure Adjustment ................. 33 Printhead Pressure Block Adjustments ............. 34 Left Pressure Block ................... 34 Right Pressure Block ..................34 Positioning the Media Sensors ................35 Media with Horizontal Black Marks ..............36 Media with No Label Length Indicators ............... 36 Media with Gaps, Notches, or Holes (Gap) ............
Page 7 Quick Setup ..................59 Menu Items ......................59 Entering Safe Mode ................... 60 Exiting Safe Mode ..................... 61 Forgot the Password ..................61 Media ....................61 Intro: Label Length ..................... 61 Intro: Clip Page ....................62 Media > Image ....................62 Media >...
Page 8 Application > Control ..................108 Application > IPDS Setup ................113 Application > TN 5250 Setup ................119 Application > PS/PDF ..................125 Application > PGL Setup ................. 126 Application > VGL Setup ................. 136 Application > ZGL SETUP ................149 Application >...
Page 9 Tools > Print Tests ..................212 Tools > Diagnostics ..................214 Tools > Statistics ..................... 215 Tools > About ....................216 Validator ....................218 4 Downloading Firmware ..........219 Firmware File Types (.prg) and (.exe) ............. 220 Web Page Download ..................221 Windows Driver Download ................
Page 10 Firmware Download Methods ................238 Firmware File Types (.fls) and (.exe) ............... 239 Web Page Download ..................239 Windows Driver Download ................240 Automatic Download (.exe) ................240 Manual Two-Key Download Sequence ............240 5 Reprogramming the Security Key ......241 Reprogramming the Security Key ..............
Page 11 Printronix Wide Spectrum Wax Ribbon 8300 ..........282 Printronix Wax Resin Blend Ribbon 8500 ............282 Printronix Flood-Coat Specialty Wax Resin Blend Ribbon 8550 ....282 Printronix Specialty Resin Ribbon 8600 ............283 Printronix Harsh Environment Resin Ribbon 8700 .......... 283 Printronix Gasoline Resistant Specialty Resin Ribbon 8770 ......
Page 12 Overview ......................315 Creating a CCM ....................315 Using CCM To Configure A Printer ..............316 J Customer Support ............318 Printronix Customer Support Center ............... 318 Corporate Offices .................... 319 K Glossary ..............320 L Communication Notices and Warranties ....326 Communication Statements ................
Page 13 Warranty Information ..................338 PRINTER WARRANTY ................... 338 THERMAL PRINTHEAD.................. 338 SUPPLIES ....................... 338 ON-SITE MAINTENANCE SERVICE .............. 338...
Page 14: Introduction
The T8000 Family of Printers NOTE: As used in this manual, the terms “T8000” and “printer” refer to all models within the series. The T8000 series consists of a family of high quality, direct thermal and thermal transfer printers specifically designed for printing labels and tags from multiple environments: •...
Page 15: Standard Features
512MB DRAM memory (fixed). • 128MB Flash memory (fixed). • Auto Label Mapping®: For compatibility with programs written for Printronix line matrix printers. • Bar Codes: Supports over multiple types of 1-D and 2-D bar codes. • Download: Fonts, forms, and graphics to printer memory.
Page 16: Optional Features
The Andale fonts will become active when the SD card is installed. • GPIO (General Purpose Input/Output): Enables a T8000 printer to interface with an external device such as a label applicator system. GPIO is available as a factory option or field installable kit that also includes a mating connector for field interface, installation instructions, and operation manual.
Page 17: Thermal Printer Technology
Thermal Printer Technology Quiet and fast, with excellent print quality, your multifunction thermal printer uses an inline thermal printhead. The thermal printer operates differently from a line matrix or laser printer, because the thermal printer uses a printhead with heating elements and special paper or ribbon. The Printing Process The thermal printhead allows two modes of operation: •...
Page 18: Manual Conventions
Manual Conventions • Operator panel keys are printed in uppercase letters. Example: Press the PAUSE key and then press ENTER. • Operator panel keys are often shown by their symbol or icon (located on the control panel directly below the key). Example: Press the ↵...
Page 20: Operation
Operation Controls and Indicators Power Switch The power switch is located on the bottom back panel of the printer. To apply power, place the switch in the | (ON) position. When you first power on the printer, an initialization sequence will immediately appear on the color LCD control panel.
Page 21: Operating Modes
Button Description Functionality PAUSE Key When ONLINE, sets printer to OFFLINE Mode Toggles the printer between and the UI to the Home Screen. ONLINE and OFFLINE Modes. When OFFLINE, returns the printer to the Home Screen first and then a second press will put the printer back ONLINE.
Page 22: Online Screen
Online Screen When the printer is ONLINE and ready to receive data, the ONLINE screen is shown. By default, this will be the first screen the user sees after the power-up process has completed. In order to demonstrate the full features of the ONLINE Screen, the following options are assumed: •...
Page 23: Offline (Home) Screen
Using the navigational keys, the user can move among three options: • Wizard – Provides Setup Instruction, Web Resources, and other links to the Printronix website via QR barcodes for Product Support. •...
Page 24: Settings
 When a Wizard has been completed (all steps executed until the end), the user is required to save their configurations per usual procedure (see Saving a Configuration page 54). The exception to this is the first time the printer is powered up; in this case, the user is automatically taken into the Printer Setup Wizard and the configuration is automatically saved to Config 1 when completed.
Page 25: Calibration
To view the full contents of a particular subsection or edit their menus, the user can either press ENTER or use the RIGHT ARROW key to get into the Edit Level. Conversely, the user can hit the LEFT ARROW key to return to the previous screen.
Page 26: Job In Process
Users can follow the simple instructions shown in the screen or request additional help with the faults by using the RIGHT SOFT key “Fault Help” if available. When Fault Help is selected, the user will be provided a set of screens to help them through the process. However, Fault Help is only offered for faults that are complex or require several steps with the printer mechanism.
Page 27: Using The Optional Internal Rewinder
• Tear-Off Strip. Prints on the media and sends it out the front until the print buffer is empty. It then positions the last label over the tear bar for removal. • Tear-Off. After each label is printed, the printer positions the label over the tear bar and waits for you to tear off the label before printing the next label (on-demand printing).
Page 28: Installing The Paper Path
Installing the Paper Path The paper path must be installed when using Batch Rewind mode. Front Door Paper Path Hook Groove To install the paper path: Open the front door by pulling it upwards, then forward. The bottom of the plastic paper path is shaped like a hook and the top has a groove: Hook the bottom of the paper path under the bottom edge of the front door Snap the groove on the paper path to the top edge of the front door Close the front door...
Page 29: Loading Media
Loading Media Back Raised Media Cover Slot Media or Liner Rewinder Rewinder Release Lever Media Damper Printhea Deck Lock Lever Figure 1 Loading Media To load media, refer to Figure 2 and follow “Loading Media” steps 1 through 9 on page 30. Media Slot Rewinder...
Page 30: Removing Printed Media From The Rewinder
the internal rewinder IMPORTANT If you do not complete the following step, it will be extremely difficult to remove the printed labels from the rewinder. 2. Turn the release lever on the rewinder counterclockwise and lock it in place. This forms a raised ridge along the width of the rewinder.
Page 31 2. Open the media cover and refer to the Label Peel-Off illustration on the Ribbon and Media Loading instruction label on the inside of the cover. Pivoting Deck Bottom Roller Deck Lock Lever Paper Path Tear Bar 1. Open the front door by pulling it upward, then forward. 2.
Page 32: Removing Label Liner From The Rewinder
IMPORTANT The rewinder supports a maximum diameter of 5 inches of liner. Exceeding this diameter can cause the liner to rub on the bottom pan. The rewinder is designed to support the full amount of liner from a standard 8 inch diameter media roll. Removing Label Liner from the Rewinder 1.
Page 33: Printing Adjustments
Printing Adjustments Printhead Pressure Adjustment Active Pressure Setting Printhead Pressure Adjustment Dial Sometimes you will need to adjust printhead pressure because of variations in media thickness and width. The printhead pressure adjustment dial is shown above. The value shown at the bottom of the dial is the active setting.
Page 34: Printhead Pressure Block Adjustments
Printhead Pressure Block Adjustments Right Pressure Block Right Pressure Left Pressure Block Pointer Block Lead Screw Knob Pressure Block Adjustment Scale Left Pressure Block Handle Printhead pressure block adjustments are used to obtain a uniform print density across the width of the installed media under a variety of media and ribbon conditions.
Page 35: Positioning The Media Sensors
4. Press the ↵ ENTER key to start the Grey test pattern. The pattern will start and continue to print. 5. Press ↵ ENTER again to stop printing. 6. Check the test pattern. If necessary reposition the pressure blocks to obtain a uniform print density across the media width.
Page 36: Media With Horizontal Black Marks
Visible Red Beam Black Mark from Lower Sensor (underside of media) Lower Sensor Sensor Handle Media Guard Opening Media with Horizontal Black Marks Position the lower media sensor for detecting horizontal black marks located on the underside of media, and position the upper sensor above the lower sensor to provide a consistent background. 1.
Page 37: Media With Gaps, Notches, Or Holes (Gap)
NOTE: The 4 inch T8000 media guard is divided into three open sensor areas. Make sure the media sensor is placed in an open area. 1. Position the lower sensor directly under the center of the gap, notch, or hole.
Page 38: Media With Dark Background Labels With Gaps (Advanced Gap)
Media with Dark Background Labels with Gaps (Advanced Gap) Upper Sensor Visible Red Beam Lower Sensor Upper Sensor Handle Media Guard Opening NOTE: Ribbon is not displayed in this illustration. The upper and lower sensors are designed to function with or without ribbon installed. The upper sensor and lower sensor are used together to detect liner gaps between die cut labels that have a black or dark background on white or clear liner.
Page 39: Dark Background Media With Notches Or Holes (Advanced Notch)
Dark Background Media with Notches or Holes (Advanced Notch) Upper Sensor Upper Sensor Handle Visible Red Beam Lower Sensor Black line on underside of media Media Guard Opening NOTE: Ribbon is not displayed in this illustration. The upper and lower sensors are designed to function with or without ribbon installed.
Page 40: Sensing Different Media Types
Sensing Different Media Types The printer’s media sensors can detect the different types of label length indicators on a large variety of media types. This is accomplished by selecting the correct sensor option: Gap, Mark, Advanced Gap, Advanced Notch, or Disable under Sensors > Control > Gap/Mark Sensor menu or within the “Printer Setup” Wizard.
Page 41: Running Auto Calibrate
Auto or Manual Calibrate is completed successfully when the displayed Sensed Distance value correctly matches that of the installed media. When Gap is selected, the Sensed Distance should match the length from the trailing edge of one gap to the trailing edge of the next gap (or one label + one gap). When Mark is selected, the Sensed Distance should match the length from the leading edge of one black mark to the leading edge of the next black mark.
Page 42: Running Media Profile
NOTE: After a form feed, the position of the leading edge of the next label depends on the type of Media Handling mode selected under Media > Handling > Media Handling menu. Tear-Off and Tear-Off Strip Media Handling will position the label edge at the tear bar, while Continuous will position the label edge under the printhead.
Page 43: Gap Sensing
1023 0767 Paper Out (578) 0511 Gap Mark (421) 0255 0000 Figure 3 Media Profile Printout Gap Sensing This figure shows a Media Profile printout of a smart label where Gap/Mark Sensor is set to Gap in the Sensors > Control menu. In this example, the gap threshold value the printer selected (represented by the Gap/Mark dotted line) is too close to the amplitude of the antenna pulse.
Page 44 To avoid this problem, increase the Threshold Range value to 60% or 70% of the maximum in the Sensors > Control > Gap/Mark Thresh menu (the default is 50%), then run a Running Auto Calibrate again, page Any changes to Threshold Range will not take effect until you run an Auto Calibrate again. This will raise the Gap/Mark threshold high enough so that the printer will not falsely use the antenna as the gap (top-of-form).
Page 45: Advanced Gap Sensing
Advanced Gap Sensing This figure shows a Media Profile printout of a smart label where Sensors > Control > Gap/Mark Sensor menu is set to Advanced Gap. In this example, the gap threshold value the printer selected (represented by the Gap/Mark dotted line) is too close to the baseline (die cut label).
Page 46: Running Manual Calibrate
Media Sensor Position 1023 0767 0511 Paper Out (301) 0255 Gap (160) 0000 Detected Amplitude Detected Amplitude of the Gap Indicates Type of Gap/Mark of the Antenna Sensing Selected Running Manual Calibrate Manual Calibrate should be performed only when the values derived from Auto Calibrate fail to improve the media sensors’...
Page 47: Cleaning
8. During the last step of Manual Calibrate, the printer will advance the media and attempt to detect the label length indicators and stop at the Top-of-Form position. The Sensed Distance value will then display for one second. The calibrate is successful when the Sensed Distance value correctly matches that of the installed media.
Page 48: Interior Cleaning
As you use your printer, the printhead may become dirty with ribbon residue and label adhesives which can result in poor print quality. Keeping the printhead clean will help maintain its life. • Cleaning Agent - Clean the printhead using a Printhead Cleaning Pen, Printronix PN 203502-002 or an Isopropyl Alcohol Wipe, Printronix PN 254945-901. •...
Page 49: Media Sensor Cleaning
• Cleaning Agent - Use an isopropyl alcohol wipe or small amount of isopropyl alcohol on a clean cloth to clean the platen roller. • Schedule - Clean the platen roller each time you clean the printhead. 3. Clean the platen roller by first removing any label parts from its surface by hand. Then use an isopropyl alcohol wipe or clean cloth moistened with isopropyl alcohol to remove any remaining paper dust, debris, or label adhesive.
Page 50: Media Damper Cleaning
Print Element Upper Sensor Media Damper Cleaning The media damper and its media width guides (see Media Sensor Cleaning page 49) can accumulate parts of labels, adhesive and paper dust residue that can prevent the proper guiding of labels. • Cleaning Agent - Use an isopropyl alcohol wipe or isopropyl alcohol on a clean cloth.
Page 51 CAUTION Do not use isopropyl alcohol to clean the cutter blade – it dissolves oils required for lubrication. 7. Place the cutter in the up (closed) position. 8. Install the cutter top cover and tighten the two captive thumbscrews. 9. Properly route the media through the printer and cutter. 10.
Page 52: Configurations
Settings section is where the complete set of menus or configuration parameters are located. The T8000 menu system is three levels deep and consists of the ICON Level, View Level, and Edit Level. The ICON Level. The top level of the menu system is known as the ICON Level and consists of two screens as shown below.
Page 53 ↵ When the right submenu is highlighted, the user can press ENTER or the RIGHT ARROW key to move into the Edit Level. Likewise, the user can use the LEFT ARROW key to move back to the ICON Level. The Edit Level. The last level of the menu system is known as the Edit Level and contains all the configuration parameters for a given submenu.
Page 54: Saving A Configuration
↵ When users are in Edit Mode, they can change to new value by either pressing the ENTER key, or using the RIGHT SOFT key to “Apply”. Likewise, the users can exit Edit Mode without any modification to the menu by using the LEFT SOFT key to “Cancel” the operation. ↵...
Page 55: Auto Save Configuration
Auto Save Configuration If you make any changes to the current configuration menu items and do not save them manually via the Configs > Control > Save Config menu, you will be prompted to save the changes just before you place the printer ONLINE with the screen shown below.
Page 56: Loading A Configuration
When a configuration to name is selected, a virtual keyboard will be provided for the user to enter the name desired. The navigation keys can be used to find characters with the ENTER button used to select them. When the string is complete, the user should use the RIGHT SOFT key labelled “Apply”. Loading a Configuration You can specify any one of the nine configurations (1-8 or Factory) to load into DRAM using the Configs >...
Page 57: Specifying A Power-Up Configuration
Specifying a Power-Up Configuration You can specify any one of the nine configurations (1-8 or Factory) as the power-up configuration using the Configs > Control > Power-Up Config menu. If the selected configuration has not been saved, the user will be warned with a “CONFIG DOES NOT EXIST”...
Page 58: Settings Organization
Settings Organization This section will show how the configuration menus are organized under the icons in the Settings section. Screen #1 Quick Setup Media Sensors Media Image Control Sensors Speed Calibrate Application Handling Diagnostics Configs Ribbon Admin User Top of Form Faults Auto Label Map System...
Page 59: Quick Setup
NOTES: The SD related submenus will only show when the SD card is installed. The GPIO section will be included when the GPIO option is installed. PS/PDF shows up when System > Control > Program Select is set to PS/PDF. IPDS can be activated when System >...
Page 60: Entering Safe Mode
Quick Setup Menu Description / Location of Menu Application Active IGP Emul Application > Control > Active IGP Emul XXX Diagnostics Application > Control > XXX Diagnostics Validator Active* Validator > Control > Validator Active The Application submenu is NOT available when System IMPORTANT >...
Page 61: Exiting Safe Mode
“Forgot the Password” on page 61. Forgot the Password If you forget the password to exit Safe Mode, then contact your Printronix Customer Support team for more help unlocking the printer. Media...
Page 62: Intro: Clip Page
allows the entire image to be printed within the boundaries of the label length indicators (gaps, notches, holes, or black marks). When the Logical Label Length is greater than the Physical Label Length and Media > Image > Clip Page is “Enable”, the printer will clip the bottom portion of the image that exceeds the Physical Label length.
Page 63 Media > Image > Print Intensity This option specifies the level of thermal energy from the printhead to be used for the type of media and ribbon installed. Large numbers imply more heat (thermal energy) to be applied for each dot. This has a significant effect on print quality.
Page 64 Media > Image > Label Length This option specifies the user-selected Label Length. In most applications, the user-selected Label Length will match the physical label length. Physical label length is the actual label length of the media installed: Die-cut Labels: Measurable length of the removable label (leading edge to trailing edge).
Page 65 Media > Image > Set Label Length This feature selects whether the Sensed Distance value derived from an Auto or Manual Calibrate will be used to set the Label Length menu. If no calibration is performed, this menu has no effect. The Sensed Distance will not override or change the Manual Label Length value.
Page 66 Media > Image > Vertical Shift This option specifies the amount to shift an image vertically up (-) or down (+) for precise positioning on the label. The actual height of the image is not affected by this parameter. The adjustment is made in .01 inch increments. Minimum -1.00 inches Maximum...
Page 67 Media > Image > Print Direction This option is the compass for print orientation. Not all IGP Emulation languages have the same definition of Portrait, Landscape, etc. The illustration below shows how Portrait is defined for both Head First and Foot First. With Orientation set to Portrait, the top of the label will Head First come out of the printer first.
Page 68 Media > Image > Vertical DPI Adj Adjusts the vertical print resolution. This can be used to compress or expand all printed forms by small amounts. 195 (203 DPI) Minimum 290 (300 DPI) 210 (203 DPI) Maximum 310 (300 DPI) Factory Default Match Head DPI...
Page 69: Media > Speed
Media > Speed Media > Speed > Print Speed This option specifies the speed in inches per second (ips) at which the media passes through the printer while printing. Minimum 1 ips 8204: 14 ips, 8304: 12 ips Maximum 8206: 12 ips, 8306: 10 ips 8208: 10 ips, 8308: 8 ips Factory Default 6 ips...
Page 70 Media > Handling > Print Mode This option specifies the type of printing to be done. Transfer Indicates Thermal Transfer printing (ribbon installed). Indicates Direct Thermal printing (no ribbon) and Direct requires special heat sensitive media. Factory Default Transfer Media > Handling > Media Handling This option specifies how the printer will handle the media (labels or tag stock).
Page 71 Media > Handling > Media Handling Factory Default Tear-Off Strip Media > Handling > Continuous Mode Allows selection of special media modes when Continuous Media Handling mode is selected. Labels are printed and sent out the front. The cross perforation following the last printed label is not aligned at the tear bar.
Page 72 Media > Handling > Peel Present This feature allows you to select which part of a label gets presented to the peel bar. Media is moved to next TOF after image printing before presenting media to the peel-off position. This Next TOF option is for standard labels where the gap/mark length is less than the printhead to peel bar distance (about...
Page 73 Media > Handling > Pre-Peel Mode Pre-Peel Mode adds a forward and reverse motion to each label prior to printing. The added forward pre-peel motion temporarily breaks the die cut label from the liner, and the reverse motion places the label back on the liner prior to printing, peeling, or dispensing the label.
Page 74 MEDIA > Handling > Label Wait Time Media Handling is set to Tear-Off Strip or Continuous (Tear Strip Full): Label Wait Time specifies the number of seconds after printing stops that the printer will wait before it advances media to the tear bar position. Media Handling is set to Peel-Off, Tear-Off: Label Wait Time specifies the number of seconds the printer will wait after a label is removed from the peel/tear bar before starting to print the next label.
Page 75: Media > Ribbon
Media > Ribbon Media > Ribbon > Ribbon Width Sets the ribbon operating parameters automatically based on the label settings or manually if the media width is less than the ribbon width. Having the proper ribbon width parameters accurate will optimize performance. The printer automatically adjusts the ribbon operating Same as Paper parameters to match the installed media width.
Page 76: Media > Tof
Media > Ribbon > Ribbon Calibrate Determines the amount of ribbon remaining by performing a forward or reverse move. Standard Normal forward and reverse ribbon calibration. Forward Only Forward only ribbon calibration. Factory Default Standard When GPIO Print & Apply is set to Enable, Ribbon Calibrate is set to Forward Only.
Page 77 Media > TOF > Ticket Save Mode This option determines the action of the media for Continuous (Standard), Tear-Off, Tear-Off Strip and Cut Media Handling Modes after the printer is first powered up or after the printhead has been opened and then closed. When enabled, this option eliminates wasting label(s) or ticket stock when the printer advances media to search for the next TOF position.
Page 78: Media > Fault
Media > TOF > TOF Adjust Mode This option enables use of the Media > TOF > TOF Adjust Dist. The TOF Adjust Dist menu value will not be used. Disable The TOF Adjust Dist menu value will be used. Enable Factory Default Disable...
Page 79: Media > Auto Label Map
This option specifies the maximum print width to be used by the application. The IGP/Auto Label Mapping® feature allows backward compatibility of programs written for Printronix line-matrix printers. It allows the printer to print two-up (or other multi-up) labels. Instead of printing multiple labels across the printer, it prints the leftmost label and the rightmost label, so the printout will be twice as long but half as wide.
Page 80: Auto Label Map Examples
Media > Auto Label Map > Number Labels The desired number of labels to be printed vertically adjacent on the form. Minimum Maximum Factory Default Auto Label Map Examples All of the examples below assume that the logical form length is set to the label length. Example 1: Simple Case Problem: A file has been constructed with two horizontally adjacent 4.0”...
Page 81: Example 3: Past Maximum File Width
• Set Media > Auto Label Map > Number Labels to “2” • Set Media > Auto Label Map > Select to “Enable”. Printer Operation for Solution #1: The printer will print the first two labels at the same time. These first two labels will be horizontally adjacent.
Page 82: Example 4: Blank Label Case
Printer Operation: The maximum Num Auto Labels = (20”/12”) = 1.67 rounded up to 2. The printer will automatically reduce the Media > Auto Label Map > Number Labels to “2”. Example 4: Blank Label Case Problem: A file exists with two horizontally adjacent 4.0” labels. The user now wants to use this file with a printer that has a 4.0”...
Page 83: Sensors
Sensors Intro: Sensor Types When making changes in this section, there are certain implications that need to be understood because some menus are intimately related. For example, when the menu Sensors > Control > Gap/Mark Sensor is changed, this has an effect on other menu defaults as shown in Table 2. Table 2.
Page 84 Sensors > Control > Gap/Mark Sensor Select when using media with a liner space between die-cut labels or when using tag stock with notches or holes as label length indicators on white background Advanced Gap media or when using media that has liner gaps between die cut labels with black background.
Page 85 Sensors > Control > Sensed Distance This value represents the distance that was sensed between the TOF of one label to the TOF of the next label upon successful calibration. It is a read-only value. Gapped media: the distance equals the physical label length plus one gap, notch, or hole (trailing edge of one gap, notch, or hole to the trailing edge of the next gap, notch, or hole).
Page 86: Sensors > Calibrate
Sensors > Control > Paper Out Sensor Selects which type of media sensing, Transmissive or Reflective, will be used to detect a paper out condition. The printer automatically selects the type of sensing based on the Gap/Mark sensing selected as shown in Table 2. Reflective Use reflective sensor for paper out sensing Transmissive...
Page 87 SENSORS > Calibrate > HeadClose Action Selects whether the printer performs a selected action after a print head open fault condition is cleared. No media motion after a print head open fault condition Disable is cleared. Performs Auto Calibration every time the print head Auto-Cal open fault condition is cleared.
Page 88 Sensors > Calibrate > Cal in Peel Mode This option allows you to perform a calibration in Peel-Off Media Handling mode. Calibration in Peel-Off mode does not stop and wait for you to remove peeled labels. Therefore, be prepared to remove the labels as they are automatically peeled.
Page 89 Sensors > Calibrate > Gap Length Gap Length is the actual length (height) of a label gap measured in .01 inch increments. Minimum 0.05 inches Maximum 1.00 inches Factory 0.12 inches You must enter the correct Gap Length. If the Gap WARNING Length is too long, the image will shift down from the leading edge (TOF) of the label.
Page 90 Sensors > Calibrate > Use Label Length Determines whether or not Media > Image > Label Length is used during Auto Calibrate. This resolves problems where the sensor(s) may mistake high noise levels or preprinted images within the label as the gap, notch, hole, or black mark that could result in a sensed distance value much shorter than the actual label length.
Page 91 Sensors > Calibrate > Threshold Range This option allows the user to select the optimal threshold range for the label stock. The printer defaults to using a threshold range of 50% of the positive going pulse (see Sensors > Diagnostics > Media Profile) that represents each gap, notch or mark detected after doing an Auto or Manual Calibrate.
Page 92: Sensors > Diagnostics
Sensors > Diagnostics Sensors > Diagnostics > Media Profile This executable menu provides a graphical printout showing the relationship of the Paper Out Threshold and the Gap/Mark Threshold. The profile printout assists you in setting the thresholds for difficult media. This includes pre- printed labels, and labels with poor gap/media dynamic range.
Page 93: System
System System > Control System > Control > Display Language This parameter chooses the language that will appear on the control panel: English, German, French, Italian, Spanish, Portuguese, Simp. Chinese, Trad. Chinese, Korean, and Russian. Factory Default English System > Control > LCD Brightness The brightness of the control panel backlight.
Page 94 System > Control > Alarm Determines how the audible alarm will be used when a fault occurs. An audible alarm sounds (3 beeps) when a fault occurs, such as a paper jam. A continuous audible alarm sounds when a fault Cont.
Page 95 System > Control > Feed Key Online This option changes the functionality of the FEED key when the printer is ONLINE. When selected, pressing the FEED key causes the Feed printer to feed a form. When selected, pressing the FEED key causes the Reprint Last printer to reprint the last printed form.
Page 96 System > Control > Set Lock Key Normally, to lock or unlock the printer menu, the up/down keys are pressed at the same time. The Set Lock Key executable menu lets you choose different keys to lock or unlock the printer menu. You may choose almost any group of keys as the new lock and unlock keys.
Page 97: System > Energy Star
System > Energy Star System > Energy Star > Pwr Saver Time The time interval you specify for this parameter sets the amount of idle time before the printer goes into Power Saver mode. When you enter into Power Saver mode, the panel backlight is dimmed, the engine shuts down, and a panel message informs the user.
Page 98 System > Flash File Edit > Overwrite Files This allows you to prevent files from being overwritten by disabling the overwrite function. Files cannot be overwritten either from copying a file Disable from an SD card or by the host application. Enable Files can be overwritten as needed.
Page 99: System > Sd File View
System > Flash File Edit > Optimize & Reboot This is an executable menu that will reboot the printer and perform FLASH optimization which will remove any existing fragmentation (shown in Flash Reclaimable) back into the Available Space pool. When executed, an “Optimizing Flash Files” IMPORTANT message will be displayed when the printer is rebooting.
Page 100 IMPORTANT The SD card must be installed at the time of power-up and cannot be removed until the printer is powered off. System > SD File Edit > Overwrite Files Like System > Flash File Edit > Overwrite Files, this prevents SD files from being overwritten by disabling the overwrite function.
Page 101: System > Printer Mgmt
System > SD File Edit > QCMC Update This menu can be used to update the configuration within the QCMC image stored on the SD card (see Appendix H Quick Change Memory Card (QCMC) page 307). System > SD File Edit > QCMC Erase This menu can be used to erase the QCMC image stored on the SD card (see Appendix H Quick Change Memory Card (QCMC) page 307).
Page 102 System > Printer Mgmt > Status Port Number This menu selects the port number the printer sends the emulation status. Minimum 1025 Maximum 65535 Factory Default 3002 System > Printer Mgmt > PNE Port Choice This menu selects which port the printer expects PNE (PrintNet Enterprise) to connect to, via Ethernet or USB.
Page 103: System > Gpio
Since PXML and UCP management protocols share the same Ethernet port, only one can be active at a time. This menu selects the active Management Protocol Interface, either PXML or UCP. Printronix XML management protocol used to control PXML and manage the printer. See the XML Programmer Reference Guide for more information.
Page 104: Application
Application LP+, PGL, VGL Character Sets The Character Sets for LP+, PGL, and VGL are chosen by Character Group and also a Character Set within that group. The active Character Group will determine which collection of Character Sets will be shown on the panel and available for selection.
Page 105 Application > XXX Setup > Arabic Sets This option will show when menu Character Group is set to Arabic Sets. ASMO 449 IBM CP864 ASMO 449+ IBM CP1046 ASMO 708 Arabic Lam One ASMO 708+ Arabic Lam Two Arabic Sets MSDOS CP710 Win.
Page 106 Application > XXX Setup > European Sets This option will show when menu Character Group is set to European Sets. Latin 2 8859-2 Polish POL1 Code Page 852 Win. CP 1250 Mazovia Win. CP 1252 Kamenicky Win. CP 1257 Roman 8 CP 858 EURO PC-437 Slavic European Sets...
Page 107 Application > XXX Setup > Turkish Sets This option will show when menu Character Group is set to Turkish Sets. Data Gen. Turk.* NCR Turkish DEC Turkish PST Turkish IBM Turkish UNIS-1 Turkish Siemens Turkish Code Page 853 Turkish Sets PTT Turkish INFO Turkish IBC Turkish...
Page 108: Application > Control
This function allows you to activate any IGP emulation listed in the menu. The IGP emulation can be changed with this menu or by host command if the current Active IGP emulation supports it. Printronix Graphics Language. Emulates the QMS Code-V protocol. ZGL * Emulates the Zebra ZPL protocol.
Page 109 Application > Control > PGL Diagnostics This menu sets the error reporting capability of PGL when selected as the current Active IGP emulation. Full error checking reported. Any element that falls off the current page is reported as an error. Puts the printer in debug mode whenever a form is defined in CREATE mode.
Page 110 Application > Control > VGL Diagnostics This menu sets the error reporting capability of VGL when selected as the current Active IGP emulation. Enable All Full error checking and report. Disable No error checking and report. Command syntax is checked and error messages Error Msgs printed when command parameters are incorrect.
Page 111 IGP emulation. Refer to the LinePrinter Plus Programmer's Reference Manual for more information. P-Series Printronix P-Series language. P-Series XQ Printronix P-Series XQ language. Serial Matrix Emulates the Serial Matrix protocol. Proprinter XL Emulates the Proprinter XL protocol.
Page 112 Configuration Printout header. Application > Control > Compatibility This parameter allows you to make T8000 series thermal printers compatible with other printers. When trying to preserve compatibility with respect to barcodes, you may not always be able to make them equal in size.
Page 113: Application > Ipds Setup
Application > Control > PJL Control Allows you to choose how the PJL (Printer Job Language) protocol is handled in the printer when sending jobs through the Active IGP Emulation or LP+. PJL commands will be ignored and processed like Disable other emulation data.
Page 114 Application > IPDS Setup > Default CodePage This item allows you to select the desired default codepage to be used when IPDS is not activating a Code Page ID. Refer to the IPDS Programmer’s Reference Manual for more information. English/USA/Can Greek English/US/Intl Hebrew...
Page 115 Application > IPDS Setup > CodePage Subset This item allows you to select the desired version of the following code pages - 037,273, 274, 275, 277, 278, 280, 281, 282, 284, 285, 297, 500, and 871. Version 0 Version 1 Factory Default Version 0 Application >...
Page 116 Application > IPDS Setup > Page Rotation This option rotates the physical IPDS page. No rotation is applied. 90 degree clockwise rotation is applied. 180 degree rotation is applied. 270 degree clockwise rotation is applied. Factory Default Application > IPDS Setup > VPA Check Controls how the IPDS emulation checks for dots that fall outside the intersection of the logical and physical pages and whether an error is reported to the host system.
Page 117 Application > IPDS Setup > Resident Fonts This option selects either a bit-mapped font (“Compatible”) or a scalable font (“Scalable”) as the default font. Compatible Selects a bit-mapped font as default. Scalable Selects a scalable font as default. Factory Default Compatible Application >...
Page 119: Application > Tn 5250 Setup
Application > TN 5250 Setup IMPORTANT The TN 5250 Setup submenu will only be present when System > Control > Program Select is set to TN5250. Application > TN 5250 Setup > Primary Sets This item chooses the primary character set to be applied. 0037 English US 0871 Icelandic 0037 Eng Nether...
Page 120 Application > TN 5250 > Active Char Set Selects which group of character sets (Primary or Secondary) will be active. Primary Set The primary set will be active. Secondary Set The secondary set will be active. Factory Default Secondary Set Application >...
Page 121 Application > TN 5250 > Lead-in Chars You can enable additional printer features which are not accessible through standard coax emulations. To access these features, send text commands in the data stream. The commands must have a start and end code. Three sets (each containing a start and end code) are available or the user can choose User Defined.
Page 122 Application > TN 5250 > User Defined Stp This option allows you to define your own value (in ASCII characters) for the User Defined option in the Lead-in Chars menu. “Stp” specifies Stop Code. See Application > TN 5250 > Lead-in Chars for additional information. Minimum Hex 40 Maximum...
Page 123 Application > TN 5250 > Graphic Chek Cod Specifies the replacement character to print in place of any unprintable character that is received from the host. Choose a hex character from hex 40 through hex FE. The character becomes the printer default when: •...
Page 124 Application > TN 5250 > Format Control Enables the printer to reflect the same spacing as CTPC model printers after absolute and relative move commands are executed. Reflects distance, generated by the IGP feature, and Hex Transparent control code sequence, in the new Disable position (after horizontal and vertical tabs are executed).
Page 125: Application > Ps/Pdf
Application > PS/PDF IMPORTANT The PS/PDF submenu is present only when System > Control > Program Select is set to PS/PDF. The Postscript/PDF data is handled by Ghostscript by Artifex, an interpreter compatible with the following: • Portable Document Format (“PDF”) 1.0, 1.1, 1.2, 1.4, 1.5, and 1.6 as defined in the Portable Document Format Reference Manual, distributed by Adobe Systems Incorporated.
Page 126: Application > Pgl Setup
Application > PGL Setup IMPORTANT The PGL Setup submenu will only be present when the Active IGP Emulation is set to PGL. Otherwise, this menu will be replaced with the Active IGP Emulation Setup menu. Application > PGL Setup > Character Group This option selects the Character Set Group.
Page 127 Application > PGL Setup > Define CR Code This option controls the action of the printer when it receives a Carriage Return code (0D hex) from the host computer. If this feature is enabled, each time the printer receives a Carriage Return, it inserts an additional Line Feed code (0A hex) into the data stream.
Page 128 Application > PGL Setup > Auto Uppercase This parameter enables the printer to print text in all uppercase when using the ALPHA command. Disable The printer will print text in upper and lowercase. Enable The printer will print text in uppercase only. Factory Default Disable Application >...
Page 129 Application > PGL Setup > Host Form Length Determines how Media > Image > Label Length is affected upon receiving an EXECUTE command. The physical label length will change to match the form length (specified in CREATE command). The physical Enable label size remains at the new setting until another EXECUTE command is received, or the PRINTER...
Page 130 Application > PGL Setup > Var Form Type This parameter allows you to manipulate forms created with the CREATE command to include variable form length parameters. Add Nothing When selected, no action is taken. When selected, the form length ends at the longest Add ;0 printed element.
Page 131 Application > PGL Setup > Ext Execute Copy Determines if dynamic text or overlay data is allowed when the Form Count parameter (number of forms to print) is used as part of the EXECUTE command. Dynamic data, overlay data, etc. are not allowed if the Disable optional Form Count parameter is specified (IGP-100 compatible).
Page 132 Application > PGL Setup > Ignore Mode This parameter instructs the IGP to ignore the character selected under the Select Character menu. Disable The IGP does not ignore any characters. The IGP ignores the character specified in the Select Enable Char menu.
Page 133 Application > PGL Setup > Forms Handling This submenu allows the user to handle the form in various ways. Disable Standard behavior. Automatically ejects a page at the end of the job to spill Auto Eject out the last page. Automatically does a form feed (FF) at the end of each Auto TOF form to the next top of form.
Page 134 Application > PGL Setup > I-2/5 Selection This option is added to be compatible with a special IGP-X00 customization. Usually, if Interleaved 2/5 bar codes have an odd number of digits, a leading zero is inserted in front of the data. However, this special IGP-X00 customization gives you the option of adding a space character at the end of the bar code instead.
Page 135 Application > PGL Setup > Lead PDF Dist Adjusts the leading and trailing character spacing distance of the PDF for UPC/EAN barcodes. The value can be modified in 0.01 inch increments. Minimum 0.01 inches Maximum 0.10 inches Factory Default 0.10 inches Application >...
Page 136: Application > Vgl Setup
Application > PGL Setup > Storage Select Allows the user to map the parameter DISK to either EMC (SD card) or FLASH memory. Disk=SD Have the DISK command default to the SD card. Disk=PCB Have the DISK command default to the FLASH Flash memory.
Page 137 Application > VGL Setup > Power-up ^F Determines if VGL will be in free format mode at power-up. Free format mode is when VGL ignores carriage returns, line feeds, and all characters below 20 hex sent from the host. Disable VGL is not in free format mode.
Page 138 Application > VGL Setup > Text Length Text Length is the printable length on the page below the top margin. Minimum Maximum Factory Default Application > VGL Setup > Autoeject Determines paper handling upon exiting the VGL Repeated Form and Dynamic Form commands.
Page 139 Application > VGL Setup > Slash 0 This parameter allows you to print the numeral “0” with or without the slash. This option applies to all character sets except OCR A and OCR B. Disable Zero is printed without a slash. Enable Zero is printed with a slash.
Page 140 Application > VGL Setup > Append Rotated Determine if logos and alphanumeric strings are treated as separate elements or appends logos to alphanumerics. Logos and alphanumeric strings are treated as Disable separate elements. Enable Appends logos to an alphanumeric. Factory Default Disable Application >...
Page 141 Application > VGL Setup > UPC Descenders Determines how descenders will be printed on UPC/EAN bar codes when there is no human readable data included. UPC/EAN bar codes are printed without descenders if Disable there is no human readable data. UPC/EAN bar codes are printed with descenders, Enable even if there is no human readable data.
Page 142 Application > VGL Setup > Ignore ^Lxx Cmd. Controls how VGL handles form length commands. The Form Length commands ^Lxx and ^Hxx will be Disable used from the VGL application. The Form Length commands ^Lxx and ^Hxx will be Enable ignored, and the form length will be determined by Application >...
Page 143 Width Limit Table Height Max. Width Height Max. Width Param. Allowed Param. Allowed Application > VGL Setup > Absorb After ^PN Determines how paper motion line terminators are handled after the ^PN command. The paper motion line terminators that immediately Disable follow the ^PN command are sent to the printer and processed.
Page 144 Application > VGL Setup > Expanded Font Expanded font allows you to print characters in different sizes with specified parameters and allows you to select block or non-block font face. Uses Gothic font as default. Other font faces can be Scalable selected by using the IFONT command.
Page 145 Application > VGL Setup > C39 Compatbl. This menu makes the old method of decoding C39 alternative character set compatible with the new. Disable Uses the better and more flexible way of decoding. Enable Matches the old method of decoding. Factory Default Disable Application >...
Page 146 Application > VGL Setup > Data Bit 8 Determines how data bit 8 is interpreted and is traditionally used for the parallel interface. Either data bit 8 represents the data value (80-FF hex) or is used for the PI line. When the host PI line is enabled, data bit 8 internally indicates PI line status.
Page 147 Application > VGL Setup > Barcode var. This command only applies for IBARC barcode command format. Sets barcode ratio dot values to be interpreted as line Low Resolution matrix printer dots (60 x72). Sets barcode ratio dot values to be interpreted as print High Resolution engine dots (300 x 300 or 203 x 203).
Page 148 Application > VGL Setup > Prop Line Length This menu determines how the position of the next graphic element is determines based on the string that precedes it. The position of the next graphic element will be Disable determined as if the font was monospaced (all characters had the same specified width).
Page 149: Application > Zgl Setup
Application > ZGL SETUP Refer to the ZGL Programmer’s Reference Manual. Application > TGL SETUP Refer to the TGL Programmer’s Reference Manual. Application > IGL SETUP Refer to the IGL Programmer’s Reference Manual. Application > STGL SETUP Refer to the STGL Programmer’s Reference Manual. Application >...
Page 150 Application > LP+ Setup > Host Command This item allows you to select certain host commands to be ignored by the printer. Enable All host commands accepted by printer. Ignore All All commands are ignored. Ignore CPI All CPI commands are ignored. Ignore LPI All LPI commands are ignored.
Page 151 Application > LP+ Setup > Bold To determine if the text printed by the LP+ uses a heavy thickness. Disable Text is printed normally. Enable Text is printed with a heavy thickness. Factory Default Disable Application > LP+ Setup > Italic Print To determine if the text printed by the LP+ uses italics.
Page 152 Application > LP+ Setup > Text Position Specifies where the text will be positioned in the line space. Top of Line Text is positioned at the top of the line space. Text is positioned as if it were at the bottom of a line Bottom of Line space at 6 LPI.
Page 153 Application > LP+ Setup > Form Width (xx) Specifies form width in three different units for all preferences of the user: inches, millimeters, and even characters. Minimum 0.1 inches T8x04: 4.1 inches Maximum T8x06: 6.6 inches T8x08: 8.5 inches Factory Default The maximum printing width based on model.
Page 154: Application > P-Series Setup
Application > LP+ Setup > Top Margin Defined in linespaces, starting from line zero at the top of the page and incrementing from the top down. Minimum 0 linespaces Maximum 451 linespaces Factory Default 0 linespaces Application > LP+ Setup > Bottom Margin Defined in linespaces, starting from line zero at the bottom of the page and incrementing from the bottom up.
Page 155 Emulation menu. Application > P-Series Setup > Character Group This option selects the Character Set Group. Based on the group selected, then the character set can be chosen with the menu following XXX Sets. The group Standard Sets is shown below because it is unique to P-Series. All other groups are similar and described in LP+, PGL, VGL Character Sets.
Page 156 Application > P-Series Setup > Primary Subset Application > P-Series Setup > Multinational Application > P-Series Setup > DEC Mult. One of these menus may be available when the Character Group is Standard Sets. The menu bolded in the right column below is unhidden and will have options with defaults marked (*).
Page 157 Application > P-Series Setup > Horizontal DPI This feature enables the thermal printer to print images as close as possible to the same size as those originally programmed for a line matrix or laser printer by selecting a horizontal resolution that matches that of the printer that the file was originally generated for.
Page 158 Application > P-Series Setup > Auto LF This option defines the printer action when print data is received past the forms width setting. Disable Discards any data past the forms width. Performs an automatic carriage return and line feed Enable when data is received past the forms width.
Page 159 Application > P-Series Setup > Overstrike Overstrike determines the action required when a line is printed over a previous line because a carriage return was received without a line feed. Replaces the characters from the first line with the Disable second line.
Page 160 Factory Default Even dot plot Application > P-Series Setup > PSeries Dbl High This menu option allows printing compatibility between the current and older models of Printronix printers. This is normal Double High printing for current model Normal printers. Where older printers printed two dot rows higher, this...
Page 161: Application > P-Series Xq Setup
Application > P-SERIES XQ Setup IMPORTANT The P-SERIES XQ Setup submenu will only be present when the LP+ Emulation menu is set to P-SERIES XQ. Otherwise, this menu will be replaced with the LP+ Emulation menu. IMPORTANT This LP+ emulation does not have any specific Character Group or Character Set selection.
Page 162 Application > P-Series XQ Setup > Define CR code This option controls the action of the printer when it receives a Carriage Return code (0D hex) from the host computer. If this feature is enabled, each time the printer receives a carriage return, it inserts an additional Line Feed code (0A hex) into the data stream.
Page 163 Application > P-Series XQ Setup > Control Code 06 Control Code 06 defines the function of ASCII code 06 hex (ACK). You can select an alternate line spacing of 6.0, 8.0, or 10.3 LPI. Selections 6.0, 8.0, or 10.3 LPI Factory Default 8.0 LPI Application >...
Page 164: Application > Serial Matrix Setup
Application > P-Series XQ Setup > EVFU Select Controls how the printer handles vertical formatting. Disable Disables all EVFU processing. Selects P-Series compatible Electronic Vertical Format Enable Unit (EVFU). Factory Default Enable Application > P-Series XQ Setup > Upr. Case Select Controls how the printer handles lowercase characters it receives from the host computer.
Page 165 Application > Serial Matrix Setup > Character Group This option selects the Character Set Group. Based on the group selected, then the character set can be chosen with the menu following XXX Sets. The group Standard Sets is shown below because it is unique to Serial Matrix. All other groups are similar and described in LP+, PGL, VGL Character Sets.
Page 166 Application > Serial Matrix Setup > Primary Subset Application > Serial Matrix Setup > Multinational Application > Serial Matrix Setup > DEC Mult. One of these menus may be available when the Character Group is Standard Sets. The menu bolded in the right column below is unhidden and will have options with defaults marked (*).
Page 167 Application > Serial Matrix Setup > Horizontal DPI This feature enables the thermal printer to print images as close as possible to the same size as those originally programmed for a line matrix or laser printer by selecting a horizontal resolution that matches that of the printer that the file was originally generated for.
Page 168 Application > Serial Matrix Setup > Auto LF This option defines the printer action when print data is received past the forms width setting. Disable Discards any data past the forms width. Performs an automatic carriage return and line feed Enable when data is received past the forms width.
Page 169 Application > Serial Matrix Setup > Control Code 06 Control Code 06 defines the function of ASCII code 06 hex (ACK). You can select an alternate line spacing of 6.0, 8.0, or 10.3 LPI. Selections 6.0, 8.0, or 10.3 LPI Factory Default 8.0 LPI Application >...
Page 170: Application > Proprinter Setup
Application > Serial Matrix Setup > ESC d Command This item is for backward compatibility. This option interprets the ESC d command as even dot Even dot plot plot. This option interprets the ESC d command as double Double high high.
Page 171 Application > Proprinter Setup > Horizontal DPI This feature enables the thermal printer to print images as close as possible to the same size as those originally programmed for a line matrix or laser printer by selecting a horizontal resolution that matches that of the printer that the file was originally generated for.
Page 172 Application > Proprinter Setup > Auto LF This option defines the printer action when print data is received past the forms width setting. Disable Discards any data past the forms width. Performs an automatic carriage return and line feed Enable when data is received past the forms width.
Page 173: Application > Epson Fx Setup
Application > Proprinter Setup > FF valid at TOF The FF valid at TOF option determines whether the printer will perform a Form Feed when the host sends a Form Feed command, if the printer is at the top of form. Will not perform a form feed when the host sends a Disable Form Feed and the printer is at the top of form.
Page 174 Application > Epson FX Setup > Character Set This option will show when menu Character Group is set to Standard Sets. Note that depending on which value is chosen, other menu(s) can be unhidden. For example, when Epson Set is selected, a menu Epson Set is available.
Page 175 Application > Epson FX Setup > Horizontal DPI This feature enables the thermal printer to print images as close as possible to the same size as those originally programmed for a line matrix or laser printer by selecting a horizontal resolution that matches that of the printer that the file was originally generated for.
Page 176 Application > Epson FX Setup > Auto LF This option defines the printer action when print data is received past the forms width setting. Disable Discards any data past the forms width. Performs an automatic carriage return and line feed Enable when data is received past the forms width.
Page 177: Application > Fonts
Application > Epson FX Setup > 20 CPI Condensed Compressed print characters are narrower than the normal character set. This is helpful for applications where you need to print the maximum amount of information on a page. Does not compress print widths, even if condensed Disable print is chosen by the host.
Page 178 Application > Fonts > Extra Bold Chars This menu entry permits you to adjust the thickness or font weight of extra bold text fonts. Minimum Maximum Factory Default Application > Fonts > OCR-A Chars. Character weight adjustment of resident OCR-A characters. Minimum Maximum Factory Default...
Page 179: Host Io
Host IO Host IO > Control Host IO > Control > Interface This option allows you to send print jobs through any interface with auto- switching selected as host interface. It also allows a particular interface from the menu to be selected. Automatically switches interface when host data is Auto Switching sent to that interface (and any job in progress is...
Page 180 Host IO > Centronics > Buffer (Kbytes) This option configures the amount of memory allocated for the Ethernet buffer incremented in 1 Kbyte increments. Minimum Maximum 16, 32, or 64 Factory Default 16 Kbytes Host IO > Centronics > Prime Signal This option determines how the printer will operate if the host asserts a prime signal.
Page 181 Host IO > Centronics > Data Bit 8 This option determines how data bit 8 is treated from the host. When the host PI line is enabled, data bit 8 internally indicates PI line status. To use the PI line, disable data Disable bit 8, and enable the Host PI configuration option (under the PI Ignored option).
Page 182 Host IO > Centronics > Busy on Strobe Determines when the Busy signal is asserted. Asserts a busy signal only when the print buffers are Disable full. Enable Asserts a busy signal after each character is received. Factory Default Enable Host IO >...
Page 183 Host IO > Centronics > Auto Trickle This feature is used to prevent a host computer from “timing out” because the parallel interface is “busy” for too long. This submenu is only available when Host IO > Control > Interface is set to Auto Switching. Disable The Auto Trickle feature is not used.
Page 184: Host Io > Ieee-1284
Host IO > Centronics > AutoSW Timeout This is the timeout value used for the current port to then check the other selected port types for data to print. When the printer has not received data from the host after a certain period of time, it needs to time out in order to service the other ports.
Page 185: Host Io > Usb
Host IO > IEEE-1284 > Trickle Time Same as Host IO > Centronics > Trickle Time Host IO > IEEE-1284 > AutoSW Timeout Same as Host IO > Centronics > AutoSW Timeout Host IO > USB Host IO > USB > Buffer (Kbytes) Same as Host IO >...
Page 186 Host IO > Serial > Baud Rate Sets the baud rate of the serial interface in the printer. Baud rate is the speed at which serial data is transferred between the host computer and the printer. 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, Selections and 115200 baud.
Page 187 Host IO > Serial > Data Protocol You can select one of the following serial interface protocols to meet the host interface requirements, The printer controls the flow of communication from the host by turning the transmission on and off. In some situations, such as when the buffer is full or the timing of signals is too slow or too fast, the printer will tell the host to stop transmission by sending an XOFF...
Page 188 Host IO > Serial > Data Protocol You can select one of the following serial interface protocols to meet the host interface requirements, The printer controls the flow of communication from the host by turning the transmission on and off using response characters sent to the host.
Page 189 Host IO > Serial > Data Protocol You can select one of the following serial interface protocols to meet the host interface requirements, Factory Default XON / XOFF Table 3. Response for Series1 Char Series1 1 Char Series1 2 Char Printer State Response Response...
Page 190 Host IO > Serial > Request to Send This configuration is part of hardware flow control and determines when the Request to Send (RTS) signal is generated. This signal indicates whether or not the printer is ready to receive data. True Continuously asserts the DTR signal.
Page 191 Host IO > Serial > Idle Response This option is for the Series1 protocol and is relevant when the buffer is less than 75% full. The printer does not send a response character when Disable the buffer is less than 75% full. The printer sends a response character every two Enable seconds while the buffer is less than 75% full.
Page 192 Host IO > Serial > Printer Status With this feature, the printer will respond to an ENQ character by sending a status byte to the host. The type of status byte is determined by this menu. The selections allowed are ENQ/STX and ENQ. Disable Printer status is not returned to the host.
Page 193 Host IO > Serial > Framing Errors These are possible errors that can occur when serial interface settings of the printer do not match those of the host computer. This menu determines whether this error is shown on the control panel. Disable Feature disabled.
Page 194: Network
Network IMPORTANT For detailed information about using the NIC, refer to the Network Interface Card User’s Manual. Network > Control Network > Control > ASCII Data Port This option allows you to set the port number for ASCII print jobs. The data port number needs to match your host system setting.
Page 195 Network > Control > Job Control Determines how the end-of-job packet is handled (when the acknowledgement is sent back to the host system). The NIC waits for the entire job to be received before it Standard indicates the job is done. The NIC waits for the entire job to be printed before it Enhanced indicates the job is done.
Page 196: Network > Ethernet
Network > Control > AutoSW Out This menu determines when the autoswitching process will start. Allows Autoswitching when no data has been received Data Timeout for the selected Time Out period. Allows Autoswitching only when the Network Socket is Session Close closed.
Page 197 Network > Ethernet > Gateway Address This item allows you to set the Gateway Address for the TCP/IP protocol using a virtual keyboard. Make sure you enter the complete Gateway address, including the period symbol between the segments. Structure Seg1.Seg2.Seg3.Seg4 Factory Default 000.000.000.000 Disable BootP, ARP or DHCP before trying to...
Page 198: Network > Wlan
Network > Ethernet > BootP You can enable/disable the BootP protocol using this option, but consult your administrator for the appropriate setting. Disable BootP is disabled. Enable BootP is enabled. Factory Default Disable If changed, the printer reboots when it is placed IMPORTANT ONLINE.
Page 199 Network > WLAN> IP Address This item allows you to set the IP Address for the TCP/IP protocol using a virtual keyboard. Make sure you enter the complete IP address, including the period symbol between the segments. Structure Seg1.Seg2.Seg3.Seg4 Factory Default 000.000.000.000 Disable BootP, ARP or DHCP before trying to IMPORTANT...
Page 200 Network > WLAN > Gateway Address This item allows you to set the Gateway Address for the TCP/IP protocol using a virtual keyboard. Make sure you enter the complete Gateway address, including the period symbol between the segments. Structure Seg1.Seg2.Seg3.Seg4 Factory Default 000.000.000.000 Disable BootP, ARP or DHCP before trying to...
Page 201: Network > Wlan Params
Network > WLAN> BootP You can enable/disable the BootP protocol using this option, but consult your administrator for the appropriate setting. Disable BootP is disabled. Enable BootP is enabled. Factory Default Disable If changed, the printer reboots when it is placed IMPORTANT ONLINE.
Page 202 Network > WLAN Params > Power Mgmt This allows you to set the power save mode and sleep time. If set to zero, power-save mode will be disabled. Minimum 0 ms. Maximum 1000 ms. Factory Default 0 ms. If changed, the printer reboots when it is placed IMPORTANT ONLINE.
Page 203 Network > WLAN Params > Auth. Method The wireless authentication scheme. This option allows all devices that have the Open authentication algorithm number for open system to navigate. This option enables a four step authentication process Shared using secure or encrypted text by means of WEP. Factory Default Open If changed, the printer reboots when it is placed...
Page 204 Network > WLAN Params > WEP Key 2 Format Allows you to format WEP Key 2 in ASCII or hexadecimal code. ASCII Allows you to format WEP Key 2 in ASCII format. Hexadecimal Allows you to format WEP Key 2 in hexadecimal format. Factory Default Hexadecimal Network >...
Page 205 Network > WLAN Params > WEP Key 3 The individual characters for WEP Key 3. IMPORTANT If changed, the printer reboots when it is placed ONLINE. Network > WLAN Params > WEP Key 4 Format Allows you to format WEP Key 4 in ASCII or hexadecimal code. ASCII Allows you to format WEP Key 4 in ASCII format.
Page 206 Network > WLAN Params > Reset WEP Keys Allows you to reset all four WEP keys (WEP Key 1 through WEP Key 4) at one time. If changed, the printer reboots when it is IMPORTANT placed ONLINE. Network > WLAN Params > WPA Mode Selects the WPA wireless security mode.
Page 207: Network > Wlan Eap
Network > WLAN Params > WPA Pass-Phrase Allows you to set the WPA passphrase. IMPORTANT If changed, the printer reboots when it is placed ONLINE. Network > WLAN Params > Reset WPA P-Phs Allows you to reset all 32 bytes of the WPA passphrase at once. If changed, the printer reboots when it is placed IMPORTANT ONLINE.
Page 208: Network > Date
Network > WLAN EAP > Reset EAP User Allows you to reset the EAP Username. IMPORTANT If changed, the printer reboots when it is placed ONLINE. Network > WLAN Params > EAP Password The EAP Password. If changed, the printer reboots when it is placed IMPORTANT ONLINE.
Page 209 Network > Date > Year This option allows you to set the year. Minimum 2000 Maximum 2099 Factory Default 2099 Network > Date > Month This option allows you to set the month. Minimum January Maximum December Factory Default January Network >...
Page 210: Configs
Configs Configs > Control Configs > Control > Save Config This option allows you to save up to eight unique configurations to meet different print job requirements. This eliminates the need to change the parameter settings for each new job. The configurations are stored in memory and will not be lost if you turn off the printer.
Page 211 Configs > Control > Delete Config You can delete one or all of your eight customized configurations. The Factory default configuration cannot be deleted. All configurations will be deleted, except Factory. Specific saved configuration will be deleted. Factory Default Configs > Control > Power-Up Config You can specify any one of nine configurations (1-8 saved custom configurations or Factory) as the power-up configuration.
Page 212: Configs > Custom
Configs > Custom Configs > Custom > Name Config 1 … Name Config 8 Using the virtual keyboard of the UI, you may specify a 15-character name which can be used to refer to a configuration. The name you enter for a configuration will be used in the Load Config, Save Config, Print Config, Delete Config, and Power-Up Config menus.
Page 213 Tools > Print Tests > Run Tests Prints the current printer configuration and helps Current Config identify the text print quality. Includes printhead statistical data in the header. Prints a pattern containing a series of ladder-type bar code symbols, starting with four and decrementing by Left Test one symbol on each print until a single symbol prints on the left side.
Page 214: Tools > Diagnostics
Tools > Print Tests > Test Count This item selects the number of times the selected test pattern will be printed. Print continuously until the user stops the test by Continuous printing the ENTER key. Choose among 1 Page, 2 Pages, 5 Pages, or 10 Selections Pages.
Page 215: Tools > Statistics
Once it occurs, the file can be easily uploaded from the printer FLASH memory using the NIC webpage or PrintNet Enterprise Suite. Once acquired, it can be sent to Printronix Customer Support.
Page 216: Tools > About
Tools > Statistics > Head Print Dist Displays the length of media actually printed since the last Reset Head Data operation. This value is set to zero at the factory. Tools > Statistics > Head Life (X) Displays the percent of life left in the print head. The X will be either Standard for a standard life head or Durable for a durable head.
Page 217 Tools > About > Wifi F/W Displays the Wifi firmware version (if installed). Tools > About > Feature File Displays the feature file part number (if present).
Page 218: Validator
Validator The Validator ICON will always appear, but will be in grey when the ODV is not installed. When installed, the icon will appear in color. This section will show how the Validator section is organized, but see the Online Data Validator User’s Manual for a detailed description of how these menus work and interact. Control Grading Scanner...
Page 219: Downloading Firmware
Downloading Firmware There is 128 MB of FLASH memory on the controller board. The printer firmware which includes printer control languages (the “emulations”), the engine control, and printer operating system software are loaded into FLASH memory at the factory, but there are occasions when you may have to load this software: •...
Page 220: Firmware File Types (.Prg) And (.Exe)
Table 7. Firmware Download Methods User FLASH Firmware Download Method File Type(s) Files Web Page (Ethernet only). User needs the network FILENAME.prg Preserved configured, a browser, and know the IP address. Windows Driver (any host IO). When the Windows Driver is installed, downloading firmware can be done easily FILENAME.prg Preserved...
Page 221: Web Page Download
Web Page Download NOTE: This download method requires firmware with the .prg extension FILENAME.prg. 1. Make sure the printer is powered up, in ONLINE mode, and that the Ethernet cable is connected. 2. Get the IP address from the front panel ONLINE screen (or under Network in Settings 3.
Page 222 Figure 6 Confirm Reboot 10. Wait until the printer is finished upgrading firmware. Figure 7 Waiting for Firmware Upgrade Completion 11. When the Web Page is redirected, the download process in complete.
Page 223: Windows Driver Download
Windows Driver Download NOTE: This download method requires firmware in the form FILENAME.prg. 1. Make sure the printer is powered up, in the ONLINE mode and that desired host IO cables are connected. 2. Install the Windows Driver from the http://PrintronixAutoID.com/support/drivers/ website.
Page 224: Automatic Download (.Exe)
Automatic Download (.exe) The firmware can be downloaded without requiring the user to manually put the printer into download mode. NOTE: This download method requires firmware in the form FILENAME.exe, which should be a six digit number with the .exe extension (e.g., 123456.exe). 1.
Page 225 Figure 10 Setting Printer Properties Sharing Options 5. Start a Windows Command Prompt session. 6. Navigate to the directory with the target firmware (e.g., c:\download). 7. Execute FILENAME.exe as follows: Connection Type Enter Command FILENAME –a -pb <Enter> Parallel Serial mode COM1:9600,N,8,1 <Enter>...
Page 226: Manual Two-Key Download Sequence
Manual Two-Key Download Sequence NOTE: This download method can be completed with firmware in the form of FILENAME.prg or FILENAME.exe. The following steps prepare the printer for download. When the printer is in the download mode, any host IO can be used to download the firmware. 1.
Page 227: Sending Firmware In Download Mode
NOTE: The three-key download sequence only allows download through USB or via SD card. Although the program file FILENAME.prg is used in the examples, any file with a Printronix header can be substituted in this process to download flash files.
Page 228: Sending Firmware Via Parallel
IMPORTANT For USB connections, the printer must have a “Share name” established. 2. The “Share name” will be needed when sending the data through the USB port. This should be accomplished during installation, but can be verified at any time. Select the driver, right-click the mouse button and select “Printer Properties”.
Page 229: Sending Firmware Via Serial
FILENAME –pb <Enter> where FILENAME.exe is the target firmware WARNING DO NOT interrupt the downloading process once it has started. Interrupting a download will leave the FLASH memory on the controller PCBA and NIC incompletely loaded, and the printer may not boot up. 2.
Page 230: Downloading Files To The Main File System
Downloading Files to the Main File System User Files can be downloaded into the Main File System (onboard PCB Flash) in a various ways as discussed in this section. This section does not cover specific methods used by the emulations but rather general ways of downloading files as shown in Table 8.
Page 231: File Properties Not Shown In Menus
File Properties Not Shown in Menus Files with one of the properties listed below (case sensitive) are considered system files and are not shown in System > Flash File View or within the System > Flash File Edit > Delete Files menu. NOTE: DO NOT download any user files with the one of the properties shown in Table 10.
Page 232 Figure 13 Downloading Files using the File Management Webpage 6. Click “Browse” to navigate the directory and find the download file, then click “Download File”. Figure 14 Navigating to Download a File A notification displays indicating that the web page will refresh upon download completion.
Page 233: Ptx_Setup Download
Figure 15 File Download Notification PTX_SETUP Download Use PTX_SETUP to load files into the Main File System. Refer to The PTX_SETUP Commands section on page 299 for details. Example loading a font named ARIAL.TTF: !PTX_SETUP FILE_IO-CAPTURE;“ARIAL.TTF” PTX_END Arial TrueType font binary data. NOTE : DO NOT add LF/FF to the end of the binary data.
Page 234: Downloading Files To The Sd Card
The process is complete when the file successfully loads into flash memory and the printer resets. 7. To verify that the file is recognized and downloaded, go to the System > Flash File View submenu. One of the files displayed should include file_name3. Downloading Files to the SD Card SD files can be utilized by the printer and certain emulations such as PGL.
Page 235: Pgl Emulation
PGL Emulation A TrueType font can be loaded by creating a file that appends a PGL command to the font and then sending that file to the printer. Use the PGL FONTLOAD command: ~FONTLOAD;FontName;FontSize;Location where FontName TrueType font name, e.g. arial.ttf FontSize TrueType font size, e.g.
Page 236: Header For Sd Card
~EXECUTE;FORM;1 Demo Facility To exercise the function of a Printronix printer in an environment where there is no host computer system available, you may need to execute a demo test file from the menu system. When executed, the demo test file will run through the emulations as if the host computer sent the file.
Page 237: Downloading A Demo File
Downloading a Demo File 1. Start a Windows Command Prompt session. 2. Navigate to the directory with the target demo file (e.g., c:\download). 3. Copy (or unzip) demo2fls.exe from the http://PrintronixAutoID.com/support/drivers/ website to the directory with the target file. 4. Convert the file to a downloadable format with the following command at the command prompt: demo2fls file_name <Enter>...
Page 238: Deleting A Demo File
Deleting a Demo File Delete demo files similar to any other file in the Main File System. Once deleted, the file will no longer appear as a selection in the Tools > Print Tests > Run Tests menu. WLAN Radio Firmware Upgrade There is a radio chip on the WLAN Option Board that contains firmware.
Page 239: Firmware File Types (.Fls) And (.Exe)
Firmware File Types (.fls) and (.exe) Using firmware with an .exe extension FILENAME.exe is convenient. However, firmware with the .exe extension may not be available in all situations. Download methods described in Table 11 which require the .fls extension, FILENAME.fls, is required (e.g., Windows Drivers and Web Page). The FILENAME.fls file can be extracted from the FILENAME.exe file by executing the command in a Windows Command Prompt session: FILENAME<Enter>...
Page 240: Windows Driver Download
Figure 17 Uploading Firmware File for Upgrade 8. Click “Ok” to continue. 9. Wait until the printer is finished upgrading firmware. This process will take several minutes, please be patient. The printer will reboot after the firmware is updated. 10. When the Web Page is redirected, the download process in complete. Windows Driver Download The method for downloading the WLAN Radio Firmware through the Windows Driver is the same as for downloading the Printer Firmware though the Windows Driver.
Page 241: Reprogramming The Security Key
The security key on the controller board can be reprogrammed with a Software Program Exchange (SPX) module. The SPX is an intelligent module that plugs into the debug port on the back of the T8000. The SPX is used only once; it automatically overwrites itself after successfully reprogramming a security key. This allows the end user or a service technician to enable features such as new emulations without having to remove covers and install a new security key on the controller board.
Page 242 Figure 18 Inserting The SPX into the Debug Port 4. Power on the printer. The printer will begin its boot-up sequence. 5. When the printer detects a valid SPX, the control panel displays: “NEW SPX DETECTED PRESS ENTER” NOTE: If an error message displays, find the message in the Message List in Chapter 6 page 243 and follow the troubleshooting instructions.
Page 243: Diagnostics And Troubleshooting
The printer will not function properly with an incorrectly wired cable or the wrong interface cable installed. If the cable is suspect, contact Printronix or your authorized service representative. When the printer is first powered up, it will reset itself to the communication default parameters. The...
Page 244: Hex Dump Mode
Hex Dump Mode Hex dump mode allows you to place the printer into a diagnostic mode in which the printer outputs a hexadecimal data stream on the label for examination. The purpose of hex dump mode is to see exactly what data is received by the printer, in order to debug forms.
Page 245 • The speed at which media is moving under the printhead (print speed) • The amount of printhead pressure. For example, low-cost direct thermal media often has very high reaction temperatures, which means that it takes a great deal of heat to make a clear image. Resin ribbons and film media may require higher print intensity for a quality image.
Page 246: Replacing The Printhead
3. Load an alternate roll of media. Test again for vertical streaks. 4. Load an alternate roll of ribbon. Test again for vertical streaks. If after performing all these tests you still see fixed vertical streaks, you must replace the printhead. Replacing the Printhead 1.
Page 247 Printhead Retainer Clip (2) Pivoting Deck Lower Tab (2) Printhead Assembly Printhead Controller Cable Assembly Printhead Cover Release Upper Media Sensor Cable Assembly Release Power Supply Cable Assembly Figure 22 Replacing the Printhead Assembly CAUTION To prevent electrostatic damage to electronic components, ground yourself by touching an unpainted part of the printer frame before handling and installing the printhead.
Page 248: Restore The Printer To Operation
Auto Dump that will capture the failure dump in a flash file that can be later uploaded from PrintNet Enterprise Suite or SD memory card and sent to Printronix Customer Support Center (see Printronix Customer Support Center page 318) for further analysis.
Page 249: Solving Other Printer Problems
Solving other Printer Problems Table 12. Printer Problems and Solutions Symptom Solution/Explanation Communications Failures. 1. Check the interface cable. 2. Check the configuration to ensure the correct interface is enabled. 3. Verify the printer is receiving data by watching for “Receiving Data”...
Page 250: Power Failures
Table 12. Printer Problems and Solutions Symptom Solution/Explanation LCD shows ONLINE and the This message informs the user that the printer has received printer appears to be working, data, but no valid commands were found. This typically occurs but nothing prints and “Invalid when an incorrect Active IGP Emulation or SFCC was selected.
Page 251 Table 12. Printer Problems and Solutions Symptom Solution/Explanation Media moves, but no image 1. Make sure the J402 power supply cable has a good prints in ONLINE mode. connection to the right side of the printhead. 2. Place the printer OFFLINE and print the Checkerboard diagnostic test pattern in Tools >...
Page 252 Table 12. Printer Problems and Solutions Symptom Solution/Explanation Prints strange characters 1. If the printer serial interface is being used, check that the instead of the correct label printer serial baud rate setting matches the baud rate of format. the host computer. Reset the printer via software, or turn the printer off and then on.
Page 253 Table 12. Printer Problems and Solutions Symptom Solution/Explanation Smears or voids in printed 1. Clean the printhead. 2. Make sure the printhead temperature (Print Intensity) is image. not too high. Change the Print Intensity value in the Media > Image section. 3.
Page 254: Printer Operation
Table 11. Printer Problems and Solutions Symptom Solution/Explanation PRINTER OPERATION Advances several labels 1. Check that labels are loaded correctly. when FEED key is pressed. 2. Check that the Media > Image > Label Length (or sent by the host computer) agrees with the length of the media installed.
Page 255 3. When the entire label is removed from the platen, then use an isopropyl alcohol wipe, Printronix PN 254945-901, to remove all the adhesive from the platen to help prevent any future label wraps. Tighten the printer front door thumbscrews.
Page 256 Table 11. Printer Problems and Solutions Symptom Solution/Explanation 1. Make sure that the label is not formatted too close to the • Print quality is good, but top edge of the form. Leave white space equal to eight dot the printer skips every rows at the top of the label.
Page 257: Printer Alarms
Table 11. Printer Problems and Solutions Symptom Solution/Explanation Wide width ribbon does not The Ribbon Width value in the MEDIA CONTROL menu is set take up properly. The ribbon too narrow for the ribbon installed. Set the Ribbon Width value moves past the platen to match the width of the ribbon installed.
Page 258 3. Contact your authorized customer service representative. Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation 1284 OPTION CARD Status message indicating that the IEEE1284 option card FPGA failed to program. PROGRAM FAILED --------------------- 1. Pressing any key on the panel will cause the printer to PRESS KEY TO CONTINUE continue boot-up with the previous FPGA configuration.
Page 259 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation BAR CODE QUIET Data validation error: the blank zone(s) left or right of the bar code is not big enough to meet the minimum requirement. Zone too small Typically, this occurs in forms where bar codes are placed too close to other elements, the bar code is too close to an edge of the media, or the media’s position is shifting.
Page 260 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation CHECKSUM ERROR The printer received the complete program but the checksum did not match. The data may have been FLUSHING QUEUES corrupted during download. 1. Power off the printer for 15 seconds, then power back 2.
Page 261 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation DIRECT THERMAL This is the normal reminder message when you change the Media > Handling > Print Mode setting from Transfer to Remove Ribbon Direct. 1. Remove ribbon from the ribbon supply and ribbon take-up spindles in the printer.
Page 262 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation ERROR OCCURRED An interim message displays while the printer discards host FLUSHING QUEUES data it cannot use because a fault condition exists. While this message displays, the asterisk (*) rotates. Wait. When the asterisk (*) stops rotating, a different fault message will appear;...
Page 263 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation FILE SYS WRITE Problem writing to flash memory. Check Flash 1. Power off the printer for 15 seconds, then power back on. If the problem persists, contact your authorized customer service representative. FILE UPLOADING File is uploading to PNE.
Page 264 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation GPIO OPTION CARD Status message indicating that the GPIO option card FPGA failed to program. PROGRAM FAILED 1. Pressing any key on the panel will cause the printer to --------------------- continue boot-up with the previous FPGA configuration. PRESS KEY TO CONTINUE GRF CHK ERROR PRESS In the TN emulation, the printer received a non-printable...
Page 265 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation LABEL MISSING The Label Taken Sensor did not detect the label present over the tear bar with Tear-Off or Peel-Off Media Handling mode Check Paper Path enabled. • The label was removed before the printer stopped printing or before the LCD “Remove Label”...
Page 266 4. When all the labels are removed from the platen, use an isopropyl alcohol wipe, Printronix PN 254945-901, to remove all adhesive from the platen to help prevent any future label wraps.
Page 267 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation OPTION NOT INSTALLED If the printer is powered on with the cutter enabled in Media > Handling > Media Handling, but the cutter itself is open (in the down position, or the cutter upper enclosure is removed) the printer cannot detect the cutter.
Page 268 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation PAPER OUT The printer does not sense media: • Load Paper Media was not installed or has run out. • A break in media has occurred. • Media was not routed or installed correctly. •...
Page 269 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation POOR SCANNING Data validation failure: percent decode. The validator detected gross inconsistencies within the height of the bar Check media code. These types of failures are likely attributed to large blemishes within the bar code, caused by ribbon wrinkle or debris on media.
Page 270 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation PRINTER HOT The printer has detected higher than usual temperatures on the controller PCBA. 1. Determine that the fan is operating and that all air vents are unobstructed. 2. Power off the printer for 15 seconds, then power the printer back on.
Page 271 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation • A label was detected at the front of the printer by the Remove Label Label Taken Sensor. This is the normal reminder message when Peel-Off or Tear-Off Media Handling has been selected. •...
Page 272 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation The Print Speed or Slew Speed value is above 6 IPS as the Speed Exceeds Validator power-up default with the validator option installed, or the Limit user attempted to increase Print Speed or Slew Speed above 6 IPS.
Page 273: A Specifications
Specifications Print Method Table 14. Printing Specifications T8204 T8304 T8206 T8306 T8208 T8308 Print Resolution (dpi) .005 .0033 .005 .0033 .005 .0033 Min. Dot Size (sq. in) (.127 mm) (.083 mm) (.127 mm) (.083 mm) (.127 mm) (.083 mm) Bar Code Modulus (mils) Picket Fence 5 - 127 3.3 - 110...
Page 274: Media
Media Table 15. Media - General Information Type: Roll-fed, die-cut continuous or fanfold labels, tags or tickets; most direct thermal or thermal transfer materials. Supply Roll: 8 inch (203 mm) maximum diameter on 1.5-inch (37.5 mm) to 3-inch (76 mm) diameter cores. Internal Rewinder: Accepts up to a 5-inch diameter roll of label backing.
Page 275 Tag Specification Tag Specification III. Label Specification (Mark Sensing) (Gap Sensing) (Gap Sensing) Black Mark (on underside) Direction of Media Motion Direction of Media Motion Direction of Media Motion Figure 23 Media Dimensions Table 16. Media Specifications T8X04 T8X06 T8X08 Label Width Range 1.00 -4.5 in.
Page 276: Ribbon
Table 16. Media Specifications T8X04 T8X06 T8X08 Media Length Range 0.25 in. (6.35mm) – 99 in. (2515mm) Continuous/Batch Mode 0.25 in. (6.35mm) – 99 in. (2515mm) Tear-Off Strip Mode 1 in. minimum (25.4 mm) – 99 in. (2515 mm) Tear-Off Mode Peel-Off Mode 1 in.
Page 277: Memory
Memory Table 19. Memory Specifications Flash Memory (standard) 128MB soldered onto Controller PCBA DRAM (standard) 512MB soldered onto Controller PCBA Media Cutter Option Cutters are designed to cut tags and label liner. Avoid cutting through the adhesive backed portion of any media.
Page 278: Host Interfaces
Host Interfaces Table 21. Host Interface Characteristics 1. Serial RS-232 at 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, or 115200 baud. 2. USB 2.0 3. Ethernet 10/100 4. Wireless 802.11 a/b/g/n 5. Parallel (Centronics compatible) or IEEE 1284 bi-directional. The RS-232 host interfaces shall have the following characteristics: Word Length: Selectable 7-bit or 8-bit data format...
Page 279: Environmental
Environmental Table 24. Environmental Information 41° F to 104° F (5° C to 40° C) Operating Temperature: -40° F to 150° F (-40° C to 60° C) Storage Temperature: Operating Humidity: 20% to 85%, non-condensing Storage Humidity: 5% to 85% non-condensing Ventilation: Free air movement Dust:...
Page 281: B Printer Options
Printer Options Options are offered with the printer to enhance its capabilities and to provide a large degree of application flexibility. A description of the option complement is given below. Field-installable options include installation instructions. Hardware Options Media Cutter The printer may be ordered with a cutter mechanism installed (for cutting tags and label liner), or the option can be installed by an authorized service representative at a later date.
Page 282: Ipds Over Ethernet
Please refer to the Printronix Media Selection Guide for details concerning the application suitability for all media and ribbon products. To obtain a copy of this guide, or for any other questions concerning Genuine...
Page 283: Printronix Specialty Resin Ribbon 8600
(152.4mm), 6.70" (171mm), and 8.67" (220mm). Genuine Printronix Media Printronix provides a wide variety of sizes, colors, and shapes of labels and tags readily available to meet all of your labelling needs. The Printronix Expanded Die Library details hundreds of label sizes and...
Page 284 Media 700’s 2.0 mil polyester label stock thermal transfer UL/CSA compliant nameplate labels, harsh environment White, bright & matte chrome and laboratory labels Besides the standard roll label configuration, Genuine Printronix ThermaLine labels are also available in fanfold configurations.
Page 285: Accessories
Most commonly used. Product labeling. Low environmental durability. Compliance labeling. Low abrasion resistance. Longer life than direct thermal. Paper Label Printronix Wax Thermal Transfer Mid-range wax resin Same as economy Resin Blend performance and applications with Synthetic Label characteristics at economy advantage of ®...
Page 286 • LP+ Programmer’s Reference Manual • PGL Programmer’s Reference Manual • VGL Programmer’s Reference Manual • TGL Programmer’s Reference Manual • IGL Programmer’s Reference Manual • STGL Programmer’s Reference Manual • DGL Programmer’s Reference Manual • IEGL Programmer’s Reference Manual •...
Page 288: C Ascii Control Codes
ASCII Control Codes Char Char Char Char & <...
Page 289 Char Char Char Char > NOTE: For the hardware handshake XON/XOFF commands: XON = Ctrl Q (DC1) XOFF = Ctrl S (DC3)
Page 290: D Media Cutter Installation
Media Cutter Installation Prepare the Printer Peel/Tear Assembly Screw (2) Lower Support Assembly Peel/Tear Door Figure 24 Peel/Tear Assembly 1. Set the printer power switch to O (Off). 2. Open the peel/tear door by pulling it upward, then forward. 3. Using the appropriate metric hex key, remove the two screws attaching the peel/tear assembly to the lower support assembly.
Page 291: Installing The Cutter
NOTE: Keep the two screws you have removed; you will use them to attach the cutter assembly to the lower support assembly. Installing the Cutter RJ-11 Receptacle RJ-11 Connector Screw (2) Lower Support Assembly Cutter Assembly Metal Tab (2) Mounting Bracket Magnetic Catch (2) Cutter Assembly Figure 25 Cutter Assembly...
Page 292: Restore The Printer To Operation
Restore the Printer to Operation NOTE: The printer cannot detect the presence of the cutter unless the cutter is in the up (closed) position and the cutter top cover is installed when the printer is powered on. 1. Set the printer power switch to | (ON). 2.
Page 294: E Media Cutter Tray Installation
Media Cutter Tray Installation Assembling the Media Cutter Tray Slots Cutter Tray Flanges (4) Cutter Tray Base Figure 26 Attaching the Cutter Tray Bin to the Cutter Tray Base 1. Align the flanges of the cutter tray bin with the slots in the cutter tray base. 2.
Page 295: Installing The Media Cutter Tray
Installing the Media Cutter Tray Base Pan Cutter Tray Figure 27 Placing the Media Tray Cutter in Position 1. Position the output area of the printer adjacent to the edge of the supporting table or stand. 2. Open the media cover and slide the lip of the media cutter tray over the lip of the printer base pan.
Page 296 Cutter Tray Figure 28 Installing the Media Cutter Tray 3. Rotate the media cutter tray into position with the tray resting against the table. 4. Close the media cover.
Page 297: F Loading Wlan Certificates
Loading Wifi Certificate file(s) from Windows 1. From the http://PrintronixAutoID.com/support/drivers/ page, go to the T8000 section. Click on the link marked “WLAN Certificate Utility”. 2. Unzip the file and you will find a Linux version (bdcert.lnx), Windows version (bdcert.bat), and README.TXT file.
Page 298 bdcert.lnx (ca file) (pem file) (key file) > (ptx file) When only the certificate authority file is required: bdcert.lnx (ca file) > (ptx file) 5. Run bdcert.lnx with the certificate authority filename, the certificate filename, and the private key filename redirecting the output to an output file or Run bdcert.lnx with the certificate authority filename redirecting the output to an output file.
Page 299: G Ptx_Setup Commands
PTX_SETUP Commands Overview The PTX_SETUP commands are a superset of commands which allow the printer to perform several tasks by parsing commands either stored in flash or sent to the printer by the host. Commands range from re-routing debug statements to downloading complete printer configurations. This appendix describes the PTX_SETUP commands specific to thermal printers, as well as the commands which are not platform specific.
Page 300 PTX_SETUP commands have the following format: (SFCC)PTX_SETUP Command–Sub Command;Value PTX_END For example, if the SFCC assigned to PTX_SETUP is the default value of the exclamation mark (!, hex 21), and you wanted to load configuration number 4 and capture all incoming data to a file named “BIN”, you would use the following command: !PTX_SETUP CONFIG–LOAD;4...
Page 301 Table 27. General PTX_SETUP Commands Command Sub-Command Parameter Description CONFIG PRINT Print Configuration Cfg. Cfg can be a number 1-8, or one of four pre- defined configurations. The four non-numeric configurations are requested using the first character for the CURRENT, FACTORY, POWERUP, or ALL configuration(s).
Page 302 Table 27. General PTX_SETUP Commands Command Sub-Command Parameter Description CONFIG PNE_PORT Port This command selects the port that the PNE will use to communicate to the printer. The valid ports are: • DISABLE • • ETHERNET • NOTE: If ETHERNET is selected but not enabled, the selection will revert to DISABLE.
Page 303 Table 27. General PTX_SETUP Commands Command Sub-Command Parameter Description FILE_IO CAPTURE Filename Captures all incoming data into a file (DISK_IO) named Filename. Receipt of a FILE_IO–CAPTURE command without the Filename parameter will force the file data to be written to flash, and will end the file capture.
Page 304: Summary Of The Config Command
Table 27. General PTX_SETUP Commands Command Sub-Command Parameter Description FILE_IO MINSIZE For backwards compatibility. (DISK_IO) OPTIMIZE (none) Causes the printer to optimize the Flash File System. The printer automatically reboots during this process. PTX_END (none) (none) Exits the PTX_SETUP. Summary of the CONFIG Command The UPLOAD and DOWNLOAD command can be used for uploading and downloading complete printer configurations.
Page 305: Thermal Commands
NOTE: After selecting the Optimize & Reboot function, do not shut off the printer's power until after the printer returns to the power-on state. Loss of power during the optimize process may corrupt the printer's program. If this occurs, first attempt to repeat the downloading process. If that fails, contact an authorized service representative.
Page 306 Table 28. Thermal PTX_SETUP Commands Command Sub-Command Parameter Description LENGTH Value Sets the page length in 1/1000” units. MEDIA_HANDLING Value Sets the type of media handling: 0 - Continuous 1 - Tear-Off Strip 2 - Tear-Off 3 - Peel-Off 4 - Cut MIRROR Value Value of 0 turns mirroring off,...
Page 307: H Quick Change Memory Card (Qcmc)
Quick Change Memory Card (QCMC) Overview The QCMC provides the ability to duplicate an entire printer’s firmware, saved configurations, and custom files quickly through the printer’s control panel with a user friendly interface. No external host or files are needed to transfer this information to the QCMC. A “snapshot image” is saved of the printer’s firmware, configuration settings, and custom files.
Page 308: Installing The Qcmc
Installing the QCMC CAUTION You must power off the printer before you install or remove the QCMC, or you may damage the QCMC and the printer. If you remove the QCMC after powering on the printer with the QCMC installed, the fault message “SD REMOVED Reboot Printer”...
Page 309 NOTE: This screen will appear every time at power-up until the printer’s flash is saved to the QCMC. If the RIGHT ARROW key is pressed, the printer will reboot into normal operation and not save any information to the QCMC. On subsequent power-ups the Save message, shown above, will display again. When the ENTER key is pressed, the printer will not go ONLINE, but instead will copy the printer’s entire flash image to the QCMC, creating a snapshot of the printer’s memory.
Page 310: Copying The Qcmc "Snapshot" Image To A Second Printer
In the unlikely case there is not enough space on the SD to save the entire flash image, you will be prompted with a message “NOT ENOUGH SPACE ON SD / Delete SD File”. This is a fatal error and requires user intervention: •...
Page 311 This means that the QCMC is not compatible with the printer’s software or hardware. A software upgrade is required, or a different configured QCMC will be needed. A QCMC validation check will also be performed to ensure the data stored on the SD is not corrupted. If the test fails the following fault message will display.
Page 312: Updating The Qcmc Image
IMPORTANT: When the copy is completed and the printer reboots, the user should run auto-calibration to make sure the configuration changes are used in the calibration process. Updating the QCMC Image This option should only be used when a QCMC image has previously been stored from the target printer. If some configuration settings have been altered from that point, the menu System >...
Page 313 WARNING During this process, do not turn off the power. Upon successful completion of saving a flash image to the QCMC, the printer will display a message indicating the operation is complete. The printer will then reboot into normal operation.
Page 315: I Custom Configuration Module (Ccm)
Custom Configuration Module (CCM) Overview The CCM functionality built into the printer can be used to create a CCM SD card that can in turn be used to configure an unlimited number of printers. The programmed CCM SD card can contain printer firmware (program file), a feature file, a CST, downloadable fonts and forms, NIC configurations, customer files, and PTX_SETUP config files.
Page 316: Using Ccm To Configure A Printer
5. Download the configuration files to the printer. These must be downloaded to the printer in a specific order per the table below. All files need to be sent sequentially (e.g. in a batch file) in order to avoid having the download process timeout before all files have been received by the printer. Max.
Page 317 4. When the ENTER key is pressed, the printer will start the configuration process. Do NOT power off the printer until the process is complete. When the process completes the printer will display the following message on the front panel: NOTE: The printer may reset during the configuration process, this is normal.
Page 318: J Customer Support
Customer Support Printronix Customer Support Center IMPORTANT Please have the following information available prior to calling the Printronix Customer Support Center: • Model number • Serial number (located on the back of the printer) • Installed options (i.e., interface and host type if applicable to the problem) •...
Page 319: Corporate Offices
Georg-Wimmer-Ring 8b D-85604 Zorneding Germany Phone: +49 (0) 8106 37979-23 Fax: +49 (0) 8106 37979-05 Printronix Auto ID, Asia Pacific Head Office Taiwan 9F, No. 95, Minquan Rd. Xindian Dist., New Taipei City 231 Taiwan (R.O.C) Phone: +886 3 990 6155...
Page 320: K Glossary
Glossary Baud (rate) Baud Rate is the number of information bits that can be transmitted between the printer and the computer in one second. For example, one baud equals one bit per second in a series of binary signals. Both the printer and the computer must be configured to the same baud rate.
Page 321 Default A value, parameter, attribute, or option that is assigned by a program or system when another has not been specified by the user. Diagnostic Pertaining to the detection and isolation of a printer malfunction or mistake. Direct Thermal Media Media coated with special chemicals that act as an accelerator, acceptor dye, and binder.
Page 322 Label Liner (backing) The material labels are attached to during their manufacturing process. Attachment is usually accomplished with an adhesive. After printing, labels can be easily removed from the liner and the liner discarded or recycled. Label Taken Sensor A sensor located at the front of the printer to detect the presence of a label extended out the front of the printer.
Page 323 Roll Media Media supplied in a roll format, usually wound on a 1-inch or 3-inch cardboard core. The T8000 media hanger assembly accepts both core sizes. Advanced Notch: The Sensed Distance value is the physical length of one label plus the length of one gap.
Page 324 element. Thermal Transfer Media Media specifically designed to work with a ribbon for image transfer. In Thermal Transfer mode, compatibility between the ribbon and the media is critical in producing a high quality, long lasting image. Thermal Transfer Printing A printing method in which the printhead presses a specially coated ribbon against the media.
Page 326: L Communication Notices And Warranties
Consult your Printronix representative for information on the products and services currently available in your area. Any reference to an Printronix product, program, or service is not intended to state or imply that only that Printronix product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Printronix intellectual property rights may be used instead.
Page 327: Communication Statements
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Printronix is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 328: Industry Canada Compliance Statement
(www.PrintronixAutoID.com) for the most up to Declarations of Conformity. Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Printronix option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European standard EN 55022.
Page 329: German Conformity Statement
In solch einem Fall ist der Abstand bzw. die Abschirmung zu der industriellen Störquelle zu öergrvßern. Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Printronix Handbüchern angegeben, zu installieren und zu betreiben. Korea...
Page 330: Taiwan
CAUTION: This product is equipped with a 3-wire power cord and plug for the user’s safety. Use this power cord in conjunction with a properly grounded electrical outlet to avoid electrical shock Taiwan WARNING: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user will be required to take adequate measures.
Page 331: Software License Agreement
You agree that this Agreement provides you no more rights with regards to warranty, support, indemnity or liability terms with respect to Printronix Inc, or any contributor to the Embedded Software than that provided by any express warranty that may be made by Printronix, Inc.
Page 332: Ecos
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THAT EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU. 6. U.S. Government Users The Embedded Software is a “commercial item,” as that term is defined in 48 C.F.R. 2.101 (Oct 1995), consisting of “commercial computer software” and “commercial computer software documentation,”...
Page 333: Open Ssl
Hallqvist. All rights reserved. Copyright © 1998 Stephen Deering Copyright © 1992, 1993 The Regents of the Unversity of California. All rights reserved. This code is derived from software contributed to Berkeley by Stephen Deering of Stanford Unversity. Portions of eCos code are distributed under several BSD style licenses. Other portions of eCos code are distributed under the terms of the GNU General Public License with a non-copyleft exception with allows static links to non-copyleft programs.
Page 334: Original Ssleay License
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 335: Wpa Supplicant License
WPA Supplicant License Copyright (c) 2003-2013, Jouni Malinen <j@w1.fi> and contributors. All Rights Reserved. This program is licensed under the BSD license (the one with advertisement clause removed). Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
Page 336: Artifex Portions Software Copyright Notices
The source is found at http://www.fontsquirrel.com/fonts/list/classification/monospaced and is licensed to Printronix under terms of the Apache License, Version 2.0 described at http://www.apache.org/licenses/LICENSE-2.0.html. Copyright [yyyy] [name of copyright owner] Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License.
Page 337: Limited Software Product Warranty
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 3. Printronix Auto ID Technology, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.
Page 338: Acknowledgement Of Terms And Conditions
Printronix. (In the United States and Canada, this period provides for onsite support service in the first 90 days of ownership, with return-to-factory service provided from the 91st day of ownership until the end of one year, costs of shipping to be borne by the purchaser.)

Printronix t8000 Administrator's Manual

1 Introduction

2 Operation

3 Configurations

4 Downloading Firmware

5 Reprogramming the Security Key

6 Diagnostics and Troubleshooting

A Specifications

B Printer Options

C ASCII Control Codes

D Media Cutter Installation

E Media Cutter Tray Installation

F Loading WLAN Certificates

G PTX_SETUP Commands

H Quick Change Memory Card (QCMC)

I Custom Configuration Module (CCM)

J Customer Support

K Glossary

L Communication Notices and Warranties

Quick Links

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Summary of Contents for Printronix t8000