Printronix T5000e Series Module Manual
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Printronix T5000e Series Module Manual

Printronix T5000e Series Module Manual

Online data validator user’s manual
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Online Data Validator User's Manual
e
The Printronix T5000
series of Thermal Printers

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Summary of Contents for Printronix T5000e Series

  • Page 1 Online Data Validator User’s Manual The Printronix T5000 series of Thermal Printers...
  • Page 3 The Printronix T5000 series of Thermal Printers Online Data Validator User’s Manual 170895-001H...

  • Page 4: Software License Agreement

    Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.
  • Page 5 This License shall continue until terminated. This license may be terminated by agreement between you and Printronix, Inc. or by Printronix, Inc. if you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice. When this License is terminated, you shall return to the place you obtained them, the printer and all copies of the Software and documentation.
  • Page 6 This product is in conformity with the protection requirements of EC Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Printronix option cards.
  • Page 7 Warning This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
  • Page 8 Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material.

  • Page 9: Table Of Contents

    Installation ...15 Prepare The Printer...15 Install The Ferrite ...16 Install The Brackets...23 Attach The Power/Data Cable To The Validator ...25 Restore The Printer To Operation ...26 Enable The Validator ...27 Adjust The Scanning Beam ...28 Shifting The Scanning Beam...33 Calibration ...34 Bar Code Validation Demo Page ...36...
  • Page 10 Table of Contents Bar Code Failures...61 Bad Bar Code Error Detection ...61 Missing Bar Code Error Detection...61 Error Action ...62 Error Messages...64 Troubleshooting...69 Maintenance ...71...

  • Page 11: Installation Instructions

    After the entire bar code has passed under the scanning beam, the validator grades the bar code and sends a report to the printer. How the printer responds is determined by the validator settings, explained in “Configuring The Validator”...
  • Page 12 The validator can also evaluate PDF 417 bar codes. For PDF 417 Limited, the validator works best with security level 5 or higher, using the current default printer settings for Defects Percentage, Percent Decode, and Decodeability. For lower security levels, lower the Defects Percentage to 5% to enable checking for bar code damage.
  • Page 13 Tools And Materials You Will Need • Static Wrist Strap • 3 mm Allen key • 2.5 mm Allen key • T5000 User’s Manual Parts List • Validator/Upper Bracket • Lower Bracket • Cable Assembly • Ferrite • Grommet • Wire Saddle •...

  • Page 14: Safety Notices

    Safety Notices Safety Notices The validator is a Class 2 laser product. The following notices apply at all times when the printer is powered on and the validator is active: WARNING Class 2 laser light. Do not stare into the laser beam or a reflected image of the laser beam.

  • Page 15: Installation

    Failure to remove power could result in injury to you and damage the equipment. You will be instructed when to apply power. 2. Unplug the printer power cord from the printer or the AC power source.

  • Page 16: Install The Ferrite

    Installation Install The Ferrite IMPORTANT If your printer has a factory installed validator, then the cable, ferrite, wire saddle, and grommet have already been installed. Go to “Install The Brackets” on page 23. 1. Loosen the two captive screws securing the top of the frame side cover.
  • Page 17 3. If you have the expansion-CT option: a. Loosen one screw and remove the other screw that secures the expansion-CT subassembly to the rear of the printer frame. (Figure 3.) b. Carefully lift the expansion-CT subassembly and CT adapter plate out of the frame cutout.
  • Page 18 Chapter 1 Installation Long Connector (To Validator) 20.0 ± 0.5 inches Figure 4. Wrapping the Power/Data Cable Around the Ferrite 4. Using the end of the power/data cable with the short connector, insert the cable through the ferrite. (Figure 4.) 5.
  • Page 19 Install The Ferrite Frame Boss Wire Saddle Figure 5. Inserting the Wire Saddle Into the Frame Boss 7. Insert the wire saddle into the frame boss. (Figure 5.)
  • Page 20 8. Raise the media cover and remove the solid grommet from the hole in the frame wall. 9. On the electronics side of the printer, insert the long connector end of the power/data cable through the hole in the frame wall.
  • Page 21 (approximately 17 inches exposed) Figure 7. Adding the Grommet to the Power/Data Cable 11. On the media side of the printer, slide the grommet onto the power/data cable and insert it into the hole in the frame wall. (Figure 7.) 12.
  • Page 22 Power/Data Cable Power Supply Cable Figure 8. Position the Ferrite 13. On the electronics side of the printer, position the ferrite on top of the upper DC motor. (Figure 8.) 14. Route the power/data cable through the wire saddle, then under the power supply cable as shown in Figure 8.

  • Page 23: Install The Brackets

    Install The Brackets Lower Bracket Figure 9. Installing the Lower Bracket 1. Using the four M4x10mm screws, install the lower bracket as shown in Figure 9. Install The Brackets M4x10mm Screw (4)
  • Page 24 (Front View) Adjustment Screw (2) Figure 10. Installing the Validator/Upper Bracket Unit onto the Lower Bracket 2. Face the front of the printer while installing the validator/upper bracket unit. 3. Loosen the two adjustment screws on the bottom of the validator.

  • Page 25: Attach The Power/Data Cable To The Validator

    Attach The Power/Data Cable To The Validator Attach The Power/Data Cable To The Validator Power/Data Cable (Long Connector) Bracket Mounting Screw (4) Figure 11. Attaching the Power/Data Cable 1. Loosen the three upper bracket screws and route the power/data cable through the cable channel in the upper bracket, as shown in Figure 11.

  • Page 26: Restore The Printer To Operation

    3. Rotate the cover into position. 4. Tighten the two captive screws. (Figure 2.) 5. Plug the AC power cord into the printer and the power source. 6. Set the printer power switch to | (On).

  • Page 27: Enable The Validator

    Enable The Validator Later version software can automatically detect the validator. When the printer is powered up with the validator installed, the VALIDATOR menu appears and Validator Funct. is automatically set to Enable in the QUICK SETUP and VALIDATOR menus.

  • Page 28: Adjust The Scanning Beam

    Adjust The Scanning Beam Adjust The Scanning Beam NOTE: Make sure the printer is on and the scanning beam is on. If the beam is off, press the RESET button for less than 2 seconds to turn on the beam.
  • Page 29 7.62 mm Figure 13. Aligning the Scanning Beam – Peel-Off Media Handling Mode If your printer has a cutter installed, align the beam with the notches at each side of the opening on the hinged upper lid, as shown in Detail A of Figure 14.
  • Page 30 Figure 15 shows the screws used to adjust the parallelism and position of the scanning beam. The positions of the screws assume that you are in front of the validator unit and facing the printer. The following instructions and illustrations show how to adjust the validator according to how the beam appears.
  • Page 31 Attach The Power/Data Cable To The Validator Correct alignment of the scanning beam. The beam lines up with the end notches and is parallel to the long edge of the tear bar. Tighten the top left screw to move the scanning beam downward.
  • Page 32 Loosen top left screw bottom screws NOTE: If the printer does not have a tear bar with notches at the ends, adjust the scanning beam so that the center of the beam is approximately 0.06 inches (1.52 mm) from the lower edge as shown in Figure 16.

  • Page 33: Shifting The Scanning Beam

    The value range is from -99 to 99. The default is 0. Lower values will move the beam to the left. NOTE: You must set Admin User to Enable in the PRINTER CONTROL menu to access the Beam Shift option.

  • Page 34: Calibration

    “Calibration warning” message. A special calibration bar code card is included with the validator package. 1. Make sure the printer is on and the scanning beam is on. If the beam is off, press the RESET button for less than 2 seconds to turn on the beam.
  • Page 35 CALIBRATION Light RESET Button Calibration Bar Code Card Figure 17. Calibrating the Validator 7. The scanning beam should turn off for a few seconds then back on, and the CALIBRATION light should turn off. This indicates a successful calibration. NOTE: If the scanning beam does not turn back on and/or the calibration light is still on or flashing, the calibration has failed.

  • Page 36: Bar Code Validation Demo Page

    5. In the CALIBRATE CTRL menu, run Auto Calibrate for proper gap sensing. 6. The printer must be offline. If the printer is in Menu mode, press the PAUSE key to take the printer offline. 7. Press the TEST PRINT key to enter the Test Print menu.
  • Page 37 Bar Code Validation Demo Page 9. The printer will print one demo page containing two good bar codes. NOTE: In the QUICK SETUP or MEDIA CONTROL menu, if Label Length is set between 0.5 and 1.0 inches, only one good bar code will print.
  • Page 38 Chapter 1 Calibration...

  • Page 39: Operation

    Operation Basic Validator Setup Unit Positioning The validator must be positioned so that the scanning beam covers the entire area containing the bar codes, including the area required for quiet zones. The validator can be moved along the lower bracket and aligned with any of the inscribed hash marks, depending on the size of the labels printed and the positioning of the bar codes on those labels.
  • Page 40 Less than 2 seconds More than 4 but less than 6 seconds More than 6 seconds CAUTION Do not lift the printer by the validator unit or by the lower bracket. CAUTION The validator contains sensitive electronic equipment. Do not jar or drop the unit.

  • Page 41: Validator Menu Structure

    Continued at the top of next page Validator Menu Structure Enable Enable Serial Port Network Port Full Report Validation Mode 1 to 99 Stop Overstrike Notes: * = Factory Default Italicized items are available only when you enable Advanced User (in the PRINTER CONTROL menu).
  • Page 42 * = Factory Default Italicized items are available only when 0% to 100% you enable Advanced User (in the PRINTER CONTROL menu). Display item only -99 to 99 Depends on printer model and custom files. xx, yy, zz = file revision numbers.

  • Page 43: Configuring The Validator

    (for information on resetting data, see page 45). Enabling And Disabling The Validator to take the printer offline and place the printer in until “VALIDATOR” displays.
  • Page 44 Chapter 2 Configuring The Validator Requesting A Validator Report This procedure prints a summarized validator report on the printer itself. 1. Press Menu mode. 2. If necessary, press ↓ and ↵ at the same time to unlock the ↵ key.
  • Page 45 To reset Validator Data: 1. Press to take the printer offline and place the printer in Menu mode. 2. If necessary, press ↓ and ↵ at the same time to unlock the ↵ key.
  • Page 46 Port, the printer front panel will display “DEACTIVATING HOST SERIAL.” If you later change the setting to Serial Port, the printer front panel will display “REACTIVATING HOST SERIAL.” 6. When your selection displays, press ↵ to activate it. All future reports are output to your selection.

  • Page 47: Validator Statistics

    2. If necessary, press ↓ and ↵ at the same time to unlock the ↵ key. 3. If necessary, press until “VALIDATOR” displays. 4. Press ↓ to scroll through the following statistics on the printer display: • Good Barcodes: The number of bar code reports sent from the validator since the last Clear Data command.

  • Page 48: Defining Validator Options

    If the printer does not have as many reports as it expects, it can assume a gross bar code failure.
  • Page 49 Symbol Contrast parameter, the bar code contrast is included as part of the pass/fail criteria. 1. Press to take the printer offline and place the printer in Menu mode. 2. If necessary, press ↓ and ↵ at the same time to unlock the ↵...
  • Page 50 5. Press ↓ and ↵ at the same time to lock the ↵ key, then press PAUSE to take the printer offline. 6. Press PAUSE again to put the printer online. until “VALIDATOR” displays. to take the printer offline and place the printer in until “VALIDATOR” displays.
  • Page 51 2 inches high, the minimum and maximum blank labels may vary. 1. Press to take the printer offline and place the printer in Menu mode. 2. If necessary, press ↓ and ↵ at the same time to unlock the ↵ key.
  • Page 52 NOTE: This setting is utilized only if Validator Action is set to Retry Form. See “Error Action” on page 62. For the 3, 4, and 5 options, the printer will stop after the specified number of retry attempts. After you clear the error message, the printer will print the next label.

  • Page 53: Advanced Validator Options

    For the Infinite option, the printer will stop every 5 retry attempts. After you clear the error message, the printer will attempt to print the same label. It will not attempt to print the next label until the previous (problem) label has printed correctly.
  • Page 54 2. If necessary, press ↓ and ↵ at the same time to unlock the ↵ key. 3. If necessary, press 4. Press ↓ until “Defects” displays. to take the printer offline and place the printer in until “VALIDATOR” displays. to take the printer offline and place the printer in until “VALIDATOR” displays.

  • Page 55: Scanner Settings

    The file can then be downloaded to the printer by using normal printer download procedures and must be saved as part of the power up configuration. For more information, contact the Printronix Customer Solutions Center at 714-368- 2686. To set this option when a special setting has been downloaded: 1.

  • Page 56: Beam Shift

    The value range is from -99 to 99. The default is 0. Lower values will move the beam to the left. NOTE: You must set Admin User to Enable in the PRINTER CONTROL menu to access the Beam Shift option.

  • Page 57: Operation

    The printer cannot predict how high all the bar codes in a given job will be, so it cannot automatically limit or adjust the print speed to insure the code height/speed requirement is being met. When the bar code is too short for the selected speed, the printer produces a missing bar code error condition.

  • Page 58: Chapter 2 Operation

    Operation For example, a bar code 1 inch in height can scan successfully at a printer speed of 25 inches per second; a bar code 1/8 inch in height can scan successfully at no more than 3 inches per second.
  • Page 59 This distance is important because it affects how fast the Print Speed can be set. If the bottom-most bar code on one label is very close to the top-most bar code on the next label, the printer could have trouble distinguishing which bar code correlates with which label.

  • Page 60: Demand Printing Modes

    In cases where the bar code is close to the bottom of a label and the printer is in a demand print mode, the printer automatically pushes the label past the scanning beam.

  • Page 61: Bar Code Failures

    Bad Bar Code Error Detection The validator examines every bar code that passes under the scanning beam and sends an analysis report to the printer. If a bar code is reported to have failed to meet any of the acceptance criteria, an error condition is reported.

  • Page 62: Error Action

    Codes” parameter, see “Setting Number Of Bar Codes On A Form” on page 48. Error Action Whether the error stems from a bad or missing bar code, the printer response is the same. The printer response is determined by the “Validator Action” setting in the VALIDATOR menu: 1.
  • Page 63 This clears the error message and takes the printer offline. You must correct any condition that may have caused the fault. When ready, the printer can be put back online and it will resume printing where it left off.

  • Page 64: Error Messages

    Therefore, the reprint operation will need to reprint more than just the form with the error. If the printer has to reprint the same form five times in a row, the print job stops completely and behaves the same as in Stop mode.
  • Page 65 Table 4. Message List Message Explanation Bar code quiet Data validation error: the zone too small blank zone(s) left or right of the bar code is not big enough to meet the minimum requirement. Typically, this occurs in forms where bar codes are placed too close to other elements, the bar code is too close to an edge of the media, or the...
  • Page 66 Chapter 2 Bar Code Failures Table 4. Message List Message Contrast too low Data validation error: the Check media contrast between bars and spaces is not sufficient. This can be caused by too little heat in the thermal transfer or by use of colored media or ribbons.
  • Page 67 Table 4. Message List Message Explanation Poor scanning Data validation failure: Inspect head hardware defect. The validator detected unexpected dark spots in spaces or light spots in bars. This usually indicates a poor ribbon/media combination, a dirty printhead, or a burned pixel.
  • Page 68 Validator not The Validator Funct. = Enable communicating in the VALIDATOR menu, but when the printer was first powered up it could not communicate with it. Explanation Solution 1. Check that paper and...

  • Page 69: Troubleshooting

    Solution 1. Make sure the power/data cable is plugged into the validator and the controller board on the printer. See “Installation” on page 15. 2. Make sure the validator has not been disabled in the VALIDATOR menu. See “Enabling And Disabling The Validator” on page 43.
  • Page 70 Solution The validator glass may be dirty, distorting the report results. Power down the printer and clean the glass using a household glass cleaner and a dry, lint-free cloth. There are a number of factors which could be...

  • Page 71: Maintenance

    Every so often, power down the printer and use a household glass cleaner and a dry, lint-free cloth to clean the glass. If the problem with the printer is not fixed by one of these troubleshooting methods, call your authorized service representative or the Printronix Customer Solutions Center.
  • Page 72 Chapter 2 Maintenance...
  • Page 73 Auto detect bar codes, 48, 61 Auto Report, 44 Average BWD command, 47 Bad bar codes, 61 Bar Code Demo Page, 36 Bar code failure, 61 Bar Code Improper / Data Format, 64 Bar code quiet / zone too small, 65 Bar codes supported, 11 Bar width deviation, 47, 53 Beam Shift, 56...
  • Page 74 Index Firmware revision, 50 Form correlation, 59 Form parameters, 48 Full Report, 46 F/W Revision command, 50 Good Barcodes command, 47 Good Forms command, 47 Grading, 54 Installing the validator, 15 Last BWD command, 48 Maintenance, 71 Missing bar code, 61 Num Retry, 52 Number of Codes command, 48 Number of codes on a form, 48...
  • Page 75 Scanner Settings, 55 Setting Auto Report, 44 Setting calibration, 34 Short Report, 46 Skip Labels command, 51 Speed Exceeds / Validator Limit, 67 Speed limits, 57 Statistics Average BWD, 47 Good Barcodes, 47 Good Forms, 47 Last BWD, 48 Overstrike Forms, 47 Stop Mode, 62 Symbol Contrast command, 49 Telemetry Path, 45...
  • Page 76 Index...
  • Page 78 Nederland BV P.O. Box 163, Nieuweweg 283 NL-6600 Ad Wijchen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499 Printronix Schweiz GmbH 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 6542-0110 Fax: (65) 6543-0220 Visit our web site at: www.printronix.com...

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