Printronix T6000 Administrator's Manual

Printronix T6000 Administrator's Manual

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Administrator' s Manual
T6000
Thermal Printers

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Summary of Contents for Printronix T6000

  • Page 1 Administrator’ s Manual T6000 Thermal Printers...
  • Page 2: Trademark Acknowledgements

    Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material.
  • Page 3: Table Of Contents

    Table of Contents Trademark Acknowledgements ..............2 1 Introduction ..............11 The T6000 Family of Printers ................11 Standard Features ..................... 12 Optional Features ....................13 Thermal Printer Technology ................14 The Printing Process ................... 14 Dynamic Print Control ................. 14 Warnings and Special Information ..............
  • Page 4 Z-axis Mechanism Adjustment Screw ............33 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles ......33 Positioning the Media Sensors ................35 Media with Horizontal Black Marks .............. 36 Media with No Label Length Indicators ............36 Media with Gaps, Notches, or Holes (Gap Option)........37 Sensing Different Media Types ..............
  • Page 5 Media > Ribbon ................... 66 Media > TOF ....................66 Media > Fault ....................68 Media > Auto Label Map ................69 Auto Label Map Examples ................70 Example 1: Simple Case ................70 Example 2: Uneven Number Case .............. 70 Example 3: Past Maximum File Width ............
  • Page 6 Application > MGL SETUP ............... 139 Application > LP+ SETUP ................. 139 Application > P-SERIES Setup ..............145 Application > P-SERIES XQ Setup ............151 Application > Serial Matrix Setup .............. 154 Application > Proprinter Setup ..............159 Application > Epson FX Setup ..............162 Application >...
  • Page 7 Manual Two-Key Download Sequence ............215 Manual Three-Key Download Sequence............215 Sending Firmware in Download Mode ............216 Sending Firmware via Ethernet (LPR) ............216 Sending Firmware via USB ............... 216 Sending Firmware via Parallel ..............217 Sending Firmware via Serial ..............218 Downloading Files to the Main File System ............
  • Page 8 Troubleshooting Common Situations ..............232 Interfacing ....................232 Hex Dump Mode ..................232 Controlling Print Quality ................233 Replacing the Printhead ................235 Restore the Printer to Operation ............... 236 Diagnostics for Fatal Error: ............... 237 Solving other Printer Problems ..............238 Printer Alarms ...................
  • Page 9 Postscript/PDF ..................271 Premium Asian Fonts ................271 Andalé Fonts ..................... 271 Quick Change Memory Cartridge ............. 271 Supplies ......................272 Manuals ......................272 C Media Cutter Installation ..........273 4 Inch Printer Media Cutter Installation ............273 Preparing the Printer ..................273 Installing the 4 Inch Media Cutter ..............
  • Page 10 Creating a CCM ....................297 Using CCM To Configure A Printer ..............298 H Customer Support ............300 Printronix Customer Support Center ............... 300 Corporate Offices .................... 301 I Glossary ..............302 J Communication Notices and Warranties ....307 Communication Statements ................308 European Union Conformity..............
  • Page 11: Introduction

    Introduction The T6000 Family of Printers As used in this manual, the terms “T6000” and “printer” refer to all models within the series. NOTE: The T6000 series consists of a family of high quality, mid-range direct thermal and thermal transfer printers specifically designed for printing labels and tags from multiple environments: •...
  • Page 12: Standard Features

    512MB DRAM memory (fixed).  128MB Flash memory (fixed).  Auto Label Mapping®: For compatibility with programs written for Printronix line matrix printers.  Bar Codes: Supports over multiple types of 1-D and 2-D bar codes.  Download: Fonts, forms, and graphics to printer memory.
  • Page 13: Optional Features

    The Andale fonts will become active when the SD card is installed.  GPIO (General Purpose Input/Output): Enables a T6000 printer to interface with an external device such as a label applicator system. GPIO is available as a factory option or field installable kit that also includes a mating connector for field interface, installation instructions, and operation manual.
  • Page 14: Thermal Printer Technology

    Thermal Printer Technology Quiet and fast, with excellent print quality, your multifunction thermal printer uses an inline thermal printhead. The thermal printer operates differently from a line matrix or laser printer, because the thermal printer uses a printhead with heating elements and special paper or ribbon. The Printing Process The thermal printhead allows two modes of operation: ...
  • Page 15: Manual Conventions

    Manual Conventions  Operator panel keys are printed in uppercase letters. Example: Press the PAUSE key and then press ENTER.  Operator panel keys are often shown by their symbol or icon (located on the control panel directly below the key). Example: Press the key for ENTER.
  • Page 16: Operation

    Operation Controls and Indicators Power Switch The power switch is located on the bottom back panel of the printer. To apply power, place the switch in the | (ON) position. When you first power on the printer, an initialization sequence will immediately appear on the color LCD control panel.
  • Page 17: Operating Modes

    Button Description Functionality PAUSE Key When ONLINE, sets printer to OFFLINE Mode Toggles the printer between and the UI to the Home Screen. ONLINE and OFFLINE Modes. When OFFLINE, returns the printer to the Home Screen first and then a second press will put the printer back ONLINE.
  • Page 18: Online Screen

    Online Screen When the printer is ONLINE and ready to receive data, the ONLINE screen is shown. By default, this will be the first screen the user sees after the power-up process has completed. In order to demonstrate the full features of the ONLINE Screen, the following options are assumed: •...
  • Page 19: Offline (Home) Screen

    Using the navigational keys, the user can move among three options: • Wizard – Provides Setup Instruction, Web Resources, and other links to the Printronix website via QR barcodes for Product Support. •...
  • Page 20: Settings

     When a Wizard has been completed (all steps executed until the end), the user is required to save their configurations per usual procedure (see Saving a Configuration page 48). The exception to this is the first time the printer is powered up; in this case, the user is automatically taken into the Printer Setup Wizard and the configuration is automatically saved to Config 1 when completed.
  • Page 21: Calibration

    When an ICON is selected, the user moves into the View Level in which their screen is divided with the submenus on the left and the menus on the right. As they traverse the submenus using the up/down arrow keys, the menus on the right change so that users can quickly see the menu contents. To view the full contents of a particular subsection or edit their menus, the user can either press ENTER or use the RIGHT ARROW key to get into the Edit Level.
  • Page 22: Fault

    Fault When faults occur, the user will be notified with the following screen on the display. The red color is used to make a clear indication that the printer needs attention. Users can follow the simple instructions shown in the screen or request additional help with the faults by using the RIGHT SOFT key “Fault Help”...
  • Page 23: Media Handling Modes

    Your thermal printer can print on continuous paper, adhesive backed labels, or non-adhesive tags packaged in roll or fanfold form. For best result, use only genuine Printronix supplies. See “Supplies and IMPORTANT Accessories”.
  • Page 24: Loading Ribbon

    Loading Ribbon For direct thermal media (no ribbon required), go to “Loading Media” section. Media Cover Ribbon Take-Up Spindle Ribbon Release Button Ribbon Roll Ribbon Supply Spindle Ribbon Guide Bar Upper Support Printhead Media Damper Platen Deck Lock Lever IMPORTANT Clean the printhead, platen roller, and media sensors every time you change the ribbon.
  • Page 25: Remove Used Ribbon

    Remove Used Ribbon Ribbon Guide Bar 1. Break the ribbon between the ribbon guide bar and the ribbon take-up spindle. 2. Push the ribbon release button and slide the ribbon off from the ribbon take-up spindle.
  • Page 26: Loading Media

    Loading Media Media Hanger Media Guide Bar Guide Media Cover Media Hanger Media Roll Platen Media Guide Media Sensor Media Damper Assembly Guide Locking Knob Media Damper Guide Deck Lock Lever 1. Slide the media hanger guide outward to the end of the media hanger (as shown). 2.
  • Page 27 6. The ribbon and media loading illustration label (shown below) is located on the inside of the media covers of all 4 inch and 6 inch width T6000 model printers. Media Hanger Guide Media Guide Media Damper Guide Locking Knob...
  • Page 28 7. For RFID models only: Turn the media damper guide locking knob counterclockwise just enough to slide the media width guide, and no more. 8. For RFID models only: Position the media width guide lightly against the outside edge of the installed media and tighten the locking knob by turning it clockwise.
  • Page 29  For 6” width model Gap Sensor Black Mark Sensor 10. Close the pivoting deck by pushing down on both right and left sides of the deck. Make sure the latches are engaged securely. 11. Lower the media cover.
  • Page 30: Label Peel-Off

    Label Peel-Off You can set up the printer to automatically peel die-cut labels off their liner (backing) and dispense them one at a time while rewinding the liner. Configuring the Printer Menu Set Media Handling to “Peel-Off” within the Application Wizard or directly in Media > Handling > Media Handling menu.
  • Page 31: Removing Label Liner From The Rewinder

    4. Wrap the label onto the internal rewind spindle and rotate the spindle counter-clockwise about 3~5 full turns until the label is properly stretched tight and will not slip on the rewind spindle. 5. Lift up the peel-off roller release lever to close the front door. 6.
  • Page 32: Printing Adjustments

    Printing Adjustments Z-axis Mechanism Adjustment Screw Printhead Pressure Adjustment Knobs Ribbon Tension Adjustment Screw Ribbon Tension Adjustment Scale Burn Line Printhead Adjustment Screws Printhead Pressure Adjustment Each print head pressure adjustment knob has 5 levels of adjustment. Because the printer’s paper alignment is located on the left side, different media widths require different pressure to print correctly.
  • Page 33: Printhead Burn Line Adjustment Screws

    Printhead Burn Line Adjustment Screws The print head burn line adjustment screws are used to fine tune the print quality for different thicknesses of media. Turning the screws adjusts the print head’s burn line forward or backward as it relates to the platen roller.
  • Page 34 to upper right direction (“ / ”) right to upper left direction (“ \ ”) Feed direction If the wrinkle on the label starts from the If the wrinkle on the label starts from the lower left side to upper right side, please lower right side to upper left side, please do the following adjustment.
  • Page 35: Positioning The Media Sensors

    Positioning the Media Sensors Your printer is equipped with media sensors that detect the top-of-form position on media with label length indicators (gaps, notches, holes, or black marks). These sensors also detect when a Paper Out condition exists. ▽ The triangular mark on the media sensor assembly should not be placed in the path of media features that could cause false gap detection or paper out faults.
  • Page 36: Media With Horizontal Black Marks

    Sensors > Control > Gap/Mark Sensor The available options specify the sensor type needed for detecting the Top-of- Form position on media with label length indicators (gaps, notches, holes, or black marks). Select when using media with no label length indicators (no gaps, notches, holes, or black marks), or Disable when you want the printer to ignore all existing label...
  • Page 37: Media With Gaps, Notches, Or Holes (Gap Option)

    Media with Gaps, Notches, or Holes (Gap Option) Position the media sensor assembly to detect gaps, notches, or holes in media. . ▽ 1. Position the triangle mark on the media sensor assembly directly over the center of the gap, notch, or hole.
  • Page 38: Running Auto Calibrate

    Media sensor sensitivity and reliability can be improved by changing the Sensors > Control > Gap/Mark Thresh and/or Sensors > Control > Paper Out Thresh values. You can change these values manually or automatically by performing an Auto Calibrate or Manual Calibrate procedure from the Sensors > Calibrate menu section.
  • Page 39: Running Media Profile

    NOTE: The amount of media sampled during Auto Calibrate is based on the length of a label and transitions detected, without error, between a label and its label length indicators. 5. Press the FEED key several times. Each time you press FEED, the media advances one label length and stops.
  • Page 40: Gap Sensing

    1023 0767 Paper Out (578) 0511 Gap Mark (421) 0255 Prof 0000 Prin tout Gap Sensing This figure shows a Media Profile printout of a RFID label where the Gap/Mark Sensor is set to Gap in the Sensors > Control menu. In this example, the gap threshold value the printer selected (represented by the Gap/Mark dotted line) is too close to the amplitude of the antenna pulse.
  • Page 41 This will raise the Gap/Mark threshold high enough so that the printer will not falsely use the antenna as the gap (top-of-form). Media Sensor Position 1023 0767 0511 Paper Out (441) Gap (289) 0255 0000 Detected Amplitude Indicates Type of Gap/Mark Detected Amplitude of the Gap Sensing Selected...
  • Page 42: Running Manual Calibrate

    Running Manual Calibrate Manual Calibrate should be performed only when the values derived from Auto Calibrate fail to improve the media sensors’ ability to sense label length indicators on the installed media. Manual Calibrate is located in the Sensors > Diagnostics section. NOTE: Verify the Gap/Mark Sensor option (Gap, Mark, or Disable) matches the installed media.
  • Page 43: Cleaning

    As you use your printer, the printhead may become dirty with ribbon residue and label adhesives which can result in poor print quality. Keeping the printhead clean will help maintain its life.  Cleaning Agent - Clean the printhead using a Printhead Cleaning Pen, Printronix PN 203502-002 or an Isopropyl Alcohol Wipe, Printronix PN 254945-901. ...
  • Page 44: Media Sensor Cleaning

    WARNING If you have just been printing, allow one minute for the printhead to cool down to avoid burns from accidental printhead contact. • CAUTION Avoid electrostatic damage to the printhead by first making hand contact with an unpainted part of the printer frame or by using an anti-static wrist strap grounded to the printer frame.
  • Page 45: Media Damper Cleaning

     Schedule - Clean the media sensors each time you clean the printhead. 5. Brush away or vacuum any dust or debris from the upper and lower sensor. Media Damper Cleaning The media damper and its media width guides (see Media Sensor Cleaning page 44) can accumulate parts of labels, adhesive and paper dust residue that can prevent the proper guiding of labels.
  • Page 46: Configurations

    Settings section is where the complete set of menus or configuration parameters are located. The T6000 menu system is three levels deep and consists of the ICON Level, View Level, and Edit Level. The ICON Level. The top level of the menu system is known as the ICON Level and consists of two screens as shown below.
  • Page 47  When the right submenu is highlighted, the user can press ENTER or the RIGHT ARROW key to move into the Edit Level. Likewise, the user can use the LEFT ARROW key to move back to the ICON Level. The Edit Level. The last level of the menu system is known as the Edit Level and contains all the configuration parameters for a given submenu.
  • Page 48: Saving A Configuration

     When users are in Edit Mode, they can change to new value by either pressing the ENTER key, or using the RIGHT SOFT key to “Apply”. Likewise, the users can exit Edit Mode without any modification to the menu by using the LEFT SOFT key to “Cancel” the operation. ...
  • Page 49: Auto Save Configuration

    Auto Save Configuration If you make any changes to the current configuration menu items and do not save them manually via the Configs > Control > Save Config menu, you will be prompted to save the changes just before you place the printer ONLINE with the screen shown below.
  • Page 50: Loading A Configuration

    When a configuration to name is selected, a virtual keyboard will be provided for the user to enter the name desired. The navigation keys can be used to find characters with the ENTER button used to select them. When the string is complete, the user should use the RIGHT SOFT key labelled “Apply”. Loading a Configuration You can specify any one of the nine configurations (1-8 or Factory) to load into DRAM using the Configs >...
  • Page 51: Specifying A Power-Up Configuration

    Specifying a Power-Up Configuration You can specify any one of the nine configurations (1-8 or Factory) as the power-up configuration using the Configs > Control > Power-Up Config menu. If the selected configuration has not been saved, the user will be warned with a “CONFIG DOES NOT EXIST”...
  • Page 52: Settings Organization

    Settings Organization This section will show how the configuration menus are organized under the icons in the Settings section. Screen #1 Sensors Media System Control Image Control Calibrate Speed Energy Star Diagnostics Handling Flash File View Ribbon Flash File Edit SD File View Faults SD File Edit...
  • Page 53: Media

    Validator is only available when ODV option is installed. Refer to the Online Data Validator User’s Manual for information on these menus. Ethernet menu is not available if WLAN option is installed unless an Ethernet cable is attached at power-up. RFID is only available when the RFID option is installed.
  • Page 54: Media > Image

     The image starts to print at an erroneous distance from the top-of- form, especially towards the end of a roll where the media is severely curled or scalloped.  The image is incorrectly positioned as a result of the media sensor triggering off of a dark, pre-printed image on the label or multiple gaps within the label.
  • Page 55 Media > Image > Intensity Shift This menu can be used to shift Print Intensity settings higher or lower. This allows for higher print intensity settings for certain media while maintaining a compatible Print Intensity value set by the host job. It can also be used to make slight adjustments for compatibility with other emulations.
  • Page 56 Media > Image > Label Length This option specifies the user-selected Label Length. In most applications, the user-selected Label Length will match the physical label length. Physical label length is the actual label length of the media installed: Die-cut Labels: Measurable length of the removable label (leading edge to trailing edge).
  • Page 57 Media > Image > Set Label Length This feature selects whether the Sensed Distance value derived from an Auto or Manual Calibrate will be used to set the Label Length menu. If no calibration is performed, this menu has no effect. The Sensed Distance will not override or change the Manual Label Length value.
  • Page 58 Media > Image > Horizontal Shift This option specifies the amount to shift an image horizontally left (-) or right (+) for precise positioning on the label. The actual width of the image is not affected by this parameter. The adjustment is made in .01 inch increments. Minimum -1.00 inches Maximum...
  • Page 59 Media > Image > Print Direction This option is the compass for print orientation. Not all IGP Emulation languages have the same definition of Portrait, Landscape, etc. The illustration below shows how Portrait is defined for both Head First and Foot First.
  • Page 60 Media > Image > Vertical DPI Adj Adjusts the vertical print resolution. This can be used to compress or expand all printed forms by small amounts. 195 (203 DPI) Minimum 290 (300 DPI) 210 (203 DPI) Maximum 310 (300 DPI) Factory Default Match Head DPI...
  • Page 61: Media > Speed

    Media > Speed Media > Speed > Print Speed This option specifies the speed in inches per second (ips) at which the media passes through the printer while printing. Minimum 1 ips 6204: 14 ips, 6304: 12 ips Maximum 6206: 12 ips, 6306: 10 ips Factory Default 6 ips Media >...
  • Page 62: Media > Handling

    Media > Handling Media > Handling > Print Mode This option specifies the type of printing to be done. Transfer Indicates Thermal Transfer printing (ribbon installed). Indicates Direct Thermal printing (no ribbon) and Direct requires special heat sensitive media. Factory Default Transfer Media >...
  • Page 63 Media > Handling > Continuous Mode Allows selection of special media modes when Continuous Media Handling mode (see Continuous media page 56) is selected. Labels are printed and sent out the front. The cross perforation following the last printed label is not aligned at the tear bar.
  • Page 64 Media > Handling > Peel Present This feature allows you to select which part of a label gets presented to the peel bar. Media is moved to next TOF after image printing before presenting media to the peel-off position. This Next TOF option is for standard labels where the gap/mark length is less than the printhead to peel bar distance (about...
  • Page 65 Sensors > Calibrate > Cal in Peel Mode This option allows you to perform a calibration in Peel-Off Media Handling mode. Calibration in Peel-Off mode does not stop and wait for you to remove peeled labels. Therefore, be prepared to remove the labels as they are automatically peeled.
  • Page 66: Media > Ribbon

    Media > Ribbon Media > Ribbon > Ribbon Low When enabled and the amount of ribbon remaining on the supply spindle is approximately 75 to 50 meters or less, a “Ribbon Low” warning will pop up on the ONLINE screen. Disable No Ribbon Low warning will appear.
  • Page 67 Media > TOF > Ticket Save Mode This option determines the action of the media for Continuous (Standard), Tear-Off Strip and Cut Media Handling Modes after the printer is first powered up or after the printhead has been opened and then closed. When enabled, this option eliminates wasting label(s) or ticket stock when the printer advances media to search for the next TOF position.
  • Page 68: Media > Fault

    Media > TOF > TOF Adjust Mode This option enables use of the Media > TOF > TOF Adjust Dist. Disable The TOF Adjust Dist menu value will not be used. Enable The TOF Adjust Dist menu value will be used. Factory Default Disable Media >...
  • Page 69: Media > Auto Label Map

    This option specifies the maximum print width to be used by the application. The IGP/Auto Label Mapping® feature allows backward compatibility of programs written for Printronix line-matrix printers. It allows the printer to print two-up (or other multi-up) labels. Instead of printing multiple labels across the printer, it prints the leftmost label and the rightmost label, so the printout will be twice as long but half as wide.
  • Page 70: Auto Label Map Examples

    Media > Auto Label Map > Number Labels The desired number of labels to be printed vertically adjacent on the form. Minimum Maximum Factory Default Auto Label Map Examples All of the examples below assume that the logical form length is set to the label length. Example 1: Simple Case Problem: A file has been constructed with two horizontally adjacent 4.0”...
  • Page 71: Example 3: Past Maximum File Width

    • Set Media > Auto Label Map > Number Labels to “2” • Set Media > Auto Label Map > Select to “Enable”. Printer Operation for Solution #1: The printer will print the first two labels at the same time. These first two labels will be horizontally adjacent.
  • Page 72: Example 4: Blank Label Case

    Printer Operation: The maximum Number Labels = (20”/12”) = 1.67 rounded up to 2. The printer will automatically reduce the Media > Auto Label Map > Number Labels to “2”. Example 4: Blank Label Case Problem: A file exists with two horizontally adjacent 4.0” labels. The user now wants to use this file with a printer that has a 4.0”...
  • Page 73: Sensors

    Sensors Intro: Sensor Types When making changes in this section, there are certain implications that need to be understood because some menus are intimately related. For example, when the menu Sensors > Control > Gap/Mark Sensor is changed, this has an effect on other menu defaults as shown in Table 2. Table 2.
  • Page 74 Sensors > Control > Auto Calibrate This executable menu is used to improve the sensitivity and reliability of the Media Sensors in detecting gaps, notches, holes, or black marks on the installed media, as well as a paper out condition. The operation is successful when the Sensed Distance displayed correctly matches that of the installed media.
  • Page 75: Sensors > Calibrate

    Sensors > Control > Gap/Mark Thresh This menu item sets a value that, when exceeded by the output of the media sensor, is recognized by the printer as a gap (or black mark). Upon calibration, the value displayed is equal to the gap/mark threshold value set by the procedure.
  • Page 76 Sensors > Calibrate > Power-Up Action Calibration activities when the printer is powered up. Disable No activities at power up. Auto Calibrate is performed at power-up. Once the Auto Calibrate is complete, the printer will momentarily Auto-Cal display the Sensed Distance determined by the Auto Calibrate.
  • Page 77 Sensors > Calibrate > Online Action Whenever the printer is brought ONLINE, it automatically performs an Auto Calibrate if enabled. This option should only be set before any data is sent to the printer. Disable No Auto Calibration is performed when going ONLINE. Once the Auto Calibrate is complete, the printer Auto-Cal momentarily displays the Sensed Distance and then...
  • Page 78 Sensors > Calibrate > Gap Length Gap Length is the actual length (height) of a label gap measured in .01 inch increments. Minimum 0.05 inches Maximum 1.00 inches Factory 0.12 inches You must enter the correct Gap Length. If the Gap WARNING Length is too long, the image will shift down from the leading edge (TOF) of the label.
  • Page 79 Sensors > Calibrate > Use Label Length Determines whether or not Media > Image > Label Length is used during Auto Calibrate. This resolves problems where the sensor(s) may mistake high noise levels or preprinted images within the label as the gap, notch, hole, or black mark that could result in a sensed distance value much shorter than the actual label length.
  • Page 80: Sensors > Diagnostics

    Sensors > Calibrate > Threshold Range This option allows the user to select the optimal threshold range for the label stock. The printer defaults to using a threshold range of 50% of the positive going pulse (see Sensors > Diagnostics > Media Profile) that represents each gap, notch or mark detected after doing an Auto or Manual Calibrate.
  • Page 81 Sensors > Diagnostics > Media Profile This executable menu provides a graphical printout showing the relationship of the Paper Out Threshold and the Gap/Mark Threshold. The profile printout assists you in setting the thresholds for difficult media. This includes pre- printed labels, and labels with poor gap/media dynamic range. When “Print Profile”...
  • Page 82: System

    System System > Control System > Control > Display Language This parameter chooses the language that will appear on the control panel: English, German, French, Italian, Spanish, Portuguese, Simp. Chinese, Trad. Chinese, Korean, and Russian. Factory Default English System > Control > LCD Brightness The brightness of the control panel backlight.
  • Page 83 System > Control > Alarm Determines if the printer will power-up in the ONLINE state or OFFLINE state (Home screen). An audible alarm sounds (3 beeps) when a fault occurs, such as a paper jam. A continuous audible alarm sounds when a fault Cont.
  • Page 84 System > Control > Feed Key Online This option changes the functionality of the FEED key when the printer is ONLINE. When selected, pressing the FEED key causes the Feed printer to feed a form. When selected, pressing the FEED key causes the Reprint Last printer to reprint the last printed form.
  • Page 85: System > Energy Star

    System > Control > Set Lock Key Normally, to lock or unlock the printer menu, the up/down keys are pressed at the same time. The Set Lock Key executable menu lets you choose different keys to lock or unlock the printer menu. You may choose almost any group of keys as the new lock and unlock keys.
  • Page 86: System > Flash File View

    System > Energy Star > Pwr Saver Active This menu allows you to enable and disable Power Saver mode. If enabled, the menu for Power Saver Time is in effect. Disable Power Saver mode is disabled and not used. Enable Power Saver mode is enabled.
  • Page 87: System > Sd File View

    System > Flash File Edit > Available Space Shows the user how much FLASH memory is available for new user files. This does not count memory in the Flash Reclaimable area. This is a read-only menu. System > Flash File Edit > Flash Reclaimable Shows the user how much FLASH memory is available to be reclaimed if the user performs the Optimize &...
  • Page 88 IMPORTANT The SD card must be installed at the time of power-up and cannot be removed until the printer is powered off. System > SD File Edit > Overwrite Files Like System > Flash File Edit > Overwrite Files, this prevents SD files from being overwritten by disabling the overwrite function.
  • Page 89: System > Printer Mgmt

    System > SD File Edit > QCMC Update This menu can be used to update the configuration within the QCMC image stored on the SD card (see Appendix F Quick Change Memory Card (QCMC) page 290). System > SD File Edit > QCMC Erase This menu can be used to erase the QCMC image stored on the SD card (see Appendix F Quick Change Memory Card (QCMC) page 290).
  • Page 90 System > Printer Mgmt > Status Port Number This menu selects the port number the printer sends the emulation status. Minimum 1025 Maximum 65535 Factory Default 3002 System > Printer Mgmt > PNE Port Choice This menu selects which port the printer expects PNE (PrintNet Enterprise) to connect to, via Ethernet or USB.
  • Page 91: System > Date

    Since PXML and UCP management protocols share the same Ethernet port, only one can be active at a time. This menu selects the active Management Protocol Interface, either PXML or UCP. Printronix XML management protocol used to control PXML and manage the printer. See the XML Programmer Reference Guide for more information.
  • Page 92: System > Gpio

    System > Date > Year This option allows you to set the year. Minimum 2000 Maximum 2099 Factory Default 2099 System > Date > Month This option allows you to set the month. Minimum January Maximum December Factory Default January System >...
  • Page 93: Application

    Application LP+, PGL, VGL Character Sets The Character Sets for LP+, PGL, and VGL are chosen by Character Group and also a Character Set within that group. The active Character Group will determine which collection of Character Sets will be shown on the panel and available for selection.
  • Page 94 Application > XXX Setup > Arabic Sets This option will show when menu Character Group is set to Arabic Sets. ASMO 449 IBM CP864 ASMO 449+ IBM CP1046 ASMO 708 Arabic Lam One ASMO 708+ Arabic Lam Two Arabic Sets MSDOS CP710 Win.
  • Page 95 Application > XXX Setup > European Sets This option will show when menu Character Group is set to European Sets. Latin 2 8859-2 Polish POL1 Code Page 852 Win. CP 1250 Mazovia Win. CP 1252 Kamenicky Win. CP 1257 Roman 8 CP 858 EURO PC-437 Slavic European Sets...
  • Page 96 Application > XXX Setup > Turkish Sets This option will show when menu Character Group is set to Turkish Sets. Data Gen. Turk.* NCR Turkish DEC Turkish PST Turkish IBM Turkish UNIS-1 Turkish Siemens Turkish Code Page 853 Turkish Sets PTT Turkish INFO Turkish IBC Turkish...
  • Page 97: Application > Control

    This function allows you to activate any IGP emulation listed in the menu. The IGP emulation can be changed with this menu or by host command if the current Active IGP emulation supports it. Printronix Graphics Language. Emulates the QMS Code-V protocol. ZGL * Emulates the Zebra ZPL protocol.
  • Page 98 Application > Control > PGL Diagnostics This menu sets the error reporting capability of PGL when selected as the current Active IGP emulation. Full error checking reported. Any element that falls off the current page is reported as an error. Puts the printer in debug mode whenever a form is defined in CREATE mode.
  • Page 99 Application > Control > VGL Diagnostics This menu sets the error reporting capability of VGL when selected as the current Active IGP emulation. Enable All Full error checking and report. Disable No error checking and report. Command syntax is checked and error messages Error Msgs printed when command parameters are incorrect.
  • Page 100 IGP emulation. Refer to the LinePrinter Plus Programmer's Reference Manual for more information. P-Series Printronix P-Series language. P-Series XQ Printronix P-Series XQ language. Serial Matrix Emulates the Serial Matrix protocol. Proprinter XL Emulates the Proprinter XL protocol.
  • Page 101 Configuration Printout header. Application > Control > Compatibility This parameter allows you to make T6000 series thermal printers compatible with other printers. When trying to preserve compatibility with respect to barcodes, you may not always be able to make them equal in size.
  • Page 102 Application > Control > PJL Control Allows you to choose how the PJL (Printer Job Language) protocol is handled in the printer. PJL commands will be ignored and processed like Disable other emulation data. Enable PJL commands will be processed. Factory Default Disable This option is not available when the IPDS, TN or...
  • Page 103: Application > Ipds Setup

    Application > IPDS Setup IMPORTANT The IPDS Setup submenu will only be present when the IPDS option is installed. The option is not available with the TN or Postscript/PDF firmware Application > IPDS Setup > Default Font This item allows you to select the desired default resident font to be used when IPDS is not activating a Font Global ID.
  • Page 104 Application > IPDS Setup > Default CodePage This item allows you to select the desired default codepage to be used when IPDS is not activating a Code Page ID. Refer to the IPDS Programmer’s Reference Manual for more information. English/USA/Can Greek English/US/Intl Hebrew...
  • Page 105 Application > IPDS Setup > CodePage Subset This item allows you to select the desired version of the following code pages - 037,273, 274, 275, 277, 278, 280, 281, 282, 284, 285, 297, 500, and 871. Version 0 Version 1 Factory Default Version 0 Application >...
  • Page 106 Application > IPDS Setup > Page Rotation This option rotates the physical IPDS page. No rotation is applied. 90 degree clockwise rotation is applied. 180 degree rotation is applied. 270 degree clockwise rotation is applied. Factory Default Application > IPDS Setup > VPA Check Controls how the IPDS emulation checks for dots that fall outside the intersection of the logical and physical pages and whether an error is reported to the host system.
  • Page 107 Application > IPDS Setup > Resident Fonts This option selects either a bit-mapped font (“Compatible”) or a scalable font (“Scalable”) as the default font. Compatible Selects a bit-mapped font as default. Scalable Selects a scalable font as default. Factory Default Compatible Application >...
  • Page 109: Application > Tn 5250 Setup

    Application > TN 5250 Setup IMPORTANT The TN 5250 Setup submenu will only be present when the TN firmware is installed. The option is not available with the IPDS or Postscript/PDF firmware Application > TN 5250 Setup > Primary Sets This item chooses the primary character set to be applied.
  • Page 110 Application > TN 5250 > Active Char Set Selects which group of character sets (Primary or Secondary) will be active. Primary Set The primary set will be active. Secondary Set The secondary set will be active. Factory Default Secondary Set Application >...
  • Page 111 Application > TN 5250 > Lead-in Chars You can enable additional printer features which are not accessible through standard coax emulations. To access these features, send text commands in the data stream. The commands must have a start and end code. Three sets (each containing a start and end code) are available or the user can choose User Defined.
  • Page 112 Application > TN 5250 > User Defined Stp This option allows you to define your own value (in ASCII characters) for the User Defined option in the Lead-in Chars menu. “Stp” specifies Stop Code. See Application > TN 5250 > Lead-in Chars for additional information. Minimum Hex 40 Maximum...
  • Page 113 Application > TN 5250 > Graphic Chek Cod Specifies the replacement character to print in place of any unprintable character that is received from the host. Choose a hex character from hex 40 through hex FE. The character becomes the printer default when: ...
  • Page 114 Application > TN 5250 > Format Control Enables the printer to reflect the same spacing as CTPC model printers after absolute and relative move commands are executed. Reflects distance, generated by the IGP feature, and Hex Transparent control code sequence, in the new Disable position (after horizontal and vertical tabs are executed).
  • Page 115: Application > Ps/Pdf

    Application > PS/PDF IMPORTANT The PS/PDF submenu will only be present with the Postsript/PDF firmware. The Postscript/PDF data is handled by Ghostscript by Artifex, an interpreter compatible with the following:  Portable Document Format (“PDF”) 1.0, 1.1, 1.2, 1.4, 1.5, and 1.6 as defined in the Portable Document Format Reference Manual, distributed by Adobe Systems Incorporated.
  • Page 116: Application > Pgl Setup

    Application > PGL Setup IMPORTANT The PGL Setup submenu will only be present when the Active IGP Emulation is set to PGL. Otherwise, this menu will be replaced with the Active IGP Emulation Setup menu. Application > PGL Setup > Character Group This option selects the Character Set Group.
  • Page 117 Application > PGL Setup > Define CR Code This option controls the action of the printer when it receives a Carriage Return code (0D hex) from the host computer. If this feature is enabled, each time the printer receives a Carriage Return, it inserts an additional Line Feed code (0A hex) into the data stream.
  • Page 118 Application > PGL Setup > Auto Uppercase This parameter enables the printer to print text in all uppercase when using the ALPHA command. Disable The printer will print text in upper and lowercase. Enable The printer will print text in uppercase only. Factory Default Disable Application >...
  • Page 119 Application > PGL Setup > Host Form Length Determines how Media > Image > Label Length is affected upon receiving an EXECUTE command. The physical label length will change to match the form length (specified in CREATE command). The physical Enable label size remains at the new setting until another EXECUTE command is received, or the PRINTER...
  • Page 120 Application > PGL Setup > Var Form Type This parameter allows you to manipulate forms created with the CREATE command to include variable form length parameters. Add Nothing When selected, no action is taken. When selected, the form length ends at the longest Add ;0 printed element.
  • Page 121 Application > PGL Setup > Ext Execute Copy Determines if dynamic text or overlay data is allowed when the Form Count parameter (number of forms to print) is used as part of the EXECUTE command. Dynamic data, overlay data, etc. are not allowed if the Disable optional Form Count parameter is specified (IGP-100 compatible).
  • Page 122 Application > PGL Setup > Ignore Mode This parameter instructs the IGP to ignore the character selected under the Select Character menu. Disable The IGP does not ignore any characters. The IGP ignores the character specified in the Select Enable Char menu.
  • Page 123 Application > PGL Setup > Forms Handling This submenu allows the user to handle the form in various ways. Disable Standard behavior. Automatically ejects a page at the end of the job to spill Auto Eject out the last page. Automatically does a form feed (FF) at the end of each Auto TOF form to the next top of form.
  • Page 124 Application > PGL Setup > I-2/5 Selection This option is added to be compatible with a special IGP-X00 customization. Usually, if Interleaved 2/5 bar codes have an odd number of digits, a leading zero is inserted in front of the data. However, this special IGP-X00 customization gives you the option of adding a space character at the end of the bar code instead.
  • Page 125 Application > PGL Setup > Lead PDF Dist Adjusts the leading and trailing character spacing distance of the PDF for UPC/EAN barcodes. The value can be modified in 0.01 inch increments. Minimum 0.01 inches Maximum 0.10 inches Factory Default 0.10 inches Application >...
  • Page 126: Application > Vgl Setup

    Application > PGL Setup > Storage Select Allows the user to map the parameter DISK to either SD (SD card) or FLASH memory. Disk=SD Have the DISK command default to the SD card. Disk=PCB Have the DISK command default to the FLASH Flash memory.
  • Page 127 Application > VGL Setup > Power-up ^F Determines if VGL will be in free format mode at power-up. Free format mode is when VGL ignores carriage returns, line feeds, and all characters below 20 hex sent from the host. Disable VGL is not in free format mode.
  • Page 128 Application > VGL Setup > Text Length Text Length is the printable length on the page below the top margin. Minimum Maximum Factory Default Application > VGL Setup > Autoeject Determines paper handling upon exiting the VGL Repeated Form and Dynamic Form commands.
  • Page 129 Application > VGL Setup > Slash 0 This parameter allows you to print the numeral “0” with or without the slash. This option applies to all character sets except OCR A and OCR B. Disable Zero is printed without a slash. Enable Zero is printed with a slash.
  • Page 130 Application > VGL Setup > Append Rotated Determine if logos and alphanumeric strings are treated as separate elements or appends logos to alphanumerics. Logos and alphanumeric strings are treated as Disable separate elements. Enable Appends logos to an alphanumeric. Factory Default Disable Application >...
  • Page 131 Application > VGL Setup > UPC Descenders Determines how descenders will be printed on UPC/EAN bar codes when there is no human readable data included. UPC/EAN bar codes are printed without descenders if Disable there is no human readable data. UPC/EAN bar codes are printed with descenders, Enable even if there is no human readable data.
  • Page 132 Application > VGL Setup > Ignore ^Lxx Cmd. Controls how VGL handles form length commands. The Form Length commands ^Lxx and ^Hxx will be Disable used from the VGL application. The Form Length commands ^Lxx and ^Hxx will be Enable ignored, and the form length will be determined by Application >...
  • Page 133 Width Limit Table Height Max. Width Height Max. Width Param. Allowed Param. Allowed Application > VGL Setup > Absorb After ^PN Determines how paper motion line terminators are handled after the ^PN command. The paper motion line terminators that immediately Disable follow the ^PN command are sent to the printer and processed.
  • Page 134 Application > VGL Setup > Expanded Font Expanded font allows you to print characters in different sizes with specified parameters and allows you to select block or non-block font face. Uses Gothic font as default. Other font faces can be Scalable selected by using the IFONT command.
  • Page 135 Application > VGL Setup > C39 Compatbl. This menu makes the old method of decoding C39 alternative character set compatible with the new. Disable Uses the better and more flexible way of decoding. Enable Matches the old method of decoding. Factory Default Disable Application >...
  • Page 136 Application > VGL Setup > Data Bit 8 Determines how data bit 8 is interpreted and is traditionally used for the parallel interface. Either data bit 8 represents the data value (80-FF hex) or is used for the PI line. When the host PI line is enabled, data bit 8 internally indicates PI line status.
  • Page 137 Application > VGL Setup > Barcode var. This command only applies for IBARC barcode command format. Sets barcode ratio dot values to be interpreted as line Low Resolution matrix printer dots (60 x72). Sets barcode ratio dot values to be interpreted as print High Resolution engine dots (300 x 300 or 203 x 203).
  • Page 138 Application > VGL Setup > Prop Line Length This menu determines how the position of the next graphic element is determines based on the string that precedes it. The position of the next graphic element will be Disable determined as if the font was monospaced (all characters had the same specified width).
  • Page 139: Application > Zgl Setup

    Application > ZGL SETUP Refer to the ZGL Programmer’s Reference Manual. Application > TGL SETUP Refer to the TGL Programmer’s Reference Manual. Application > IGL SETUP Refer to the IGL Programmer’s Reference Manual. Application > STGL SETUP Refer to the STGL Programmer’s Reference Manual. Application >...
  • Page 140 Application > LP+ Setup > Host Command This item allows you to select certain host commands to be ignored by the printer. Enable All host commands accepted by printer. Ignore All All commands are ignored. Ignore CPI All CPI commands are ignored. Ignore LPI All LPI commands are ignored.
  • Page 141 Application > LP+ Setup > Bold To determine if the text printed by the LP+ uses a heavy thickness. Disable Text is printed normally. Enable Text is printed with a heavy thickness. Factory Default Disable Application > LP+ Setup > Italic Print To determine if the text printed by the LP+ uses italics.
  • Page 142 Application > LP+ Setup > Text Position Specifies where the text will be positioned in the line space. Top of Line Text is positioned at the top of the line space. Text is positioned as if it were at the bottom of a line Bottom of Line space at 6 LPI.
  • Page 143 Application > LP+ Setup > Form Width (xx) Specifies form width in three different units for all preferences of the user: inches, millimeters, and even characters. Minimum 0.1 inches T6x04: 4.1 inches Maximum T6x06: 6.6 inches Factory Default The maximum printing width based on model. Only characters are available when the TN5250 is IMPORTANT enabled.
  • Page 144 Application > LP+ Setup > Top Margin Defined in linespaces, starting from line zero at the top of the page and incrementing from the top down. Minimum 0 linespaces Maximum 451 linespaces Factory Default 0 linespaces Application > LP+ Setup > Bottom Margin Defined in linespaces, starting from line zero at the bottom of the page and incrementing from the bottom up.
  • Page 145: Application > P-Series Setup

    Application > P-SERIES Setup IMPORTANT The P-SERIES Setup submenu will only be present when the LP+ Emulation menu is set to P-SERIES. Otherwise, this menu will be replaced with the LP+ Emulation menu. Application > P-Series Setup > Character Group This option selects the Character Set Group.
  • Page 146 Application > P-Series Setup > Primary Subset Application > P-Series Setup > Multinational Application > P-Series Setup > DEC Mult. One of these menus may be available when the Character Group is Standard Sets. The menu bolded in the right column below is unhidden and will have options with defaults marked (*).
  • Page 147 Although the range allows a selection of up to 400 dpi, the T6000 is capable of printing up to 203 dpi or 300 dpi horizontal resolution, depending on the print head installed.
  • Page 148 Application > P-Series Setup > Auto LF This option defines the printer action when print data is received past the forms width setting. Disable Discards any data past the forms width. Performs an automatic carriage return and line feed Enable when data is received past the forms width.
  • Page 149 Application > P-Series Setup > Overstrike Overstrike determines the action required when a line is printed over a previous line because a carriage return was received without a line feed. Replaces the characters from the first line with the Disable second line.
  • Page 150 Factory Default Even dot plot Application > P-Series Setup > PSeries Dbl High This menu option allows printing compatibility between the current and older models of Printronix printers. This is normal Double High printing for current model Normal printers. Where older printers printed two dot rows higher, this...
  • Page 151: Application > P-Series Xq Setup

    Although the range allows a selection of up to 400 dpi, the T6000 is capable of printing up to 203 dpi or 300 dpi horizontal resolution, depending on the print head installed.
  • Page 152 Application > P-Series XQ Setup > Define CR code This option controls the action of the printer when it receives a Carriage Return code (0D hex) from the host computer. If this feature is enabled, each time the printer receives a carriage return, it inserts an additional Line Feed code (0A hex) into the data stream.
  • Page 153 Application > P-Series XQ Setup > Control Code 06 Control Code 06 defines the function of ASCII code 06 hex (ACK). You can select an alternate line spacing of 6.0, 8.0, or 10.3 LPI. Selections 6.0, 8.0, or 10.3 LPI Factory Default 8.0 LPI Application >...
  • Page 154: Application > Serial Matrix Setup

    Application > P-Series XQ Setup > EVFU Select Controls how the printer handles vertical formatting. Disable Disables all EVFU processing. Selects P-Series compatible Electronic Vertical Format Enable Unit (EVFU). Factory Default Enable Application > P-Series XQ Setup > Upr. Case Select Controls how the printer handles lowercase characters it receives from the host computer.
  • Page 155 Application > Serial Matrix Setup > Character Group This option selects the Character Set Group. Based on the group selected, then the character set can be chosen with the menu following XXX Sets. The group Standard Sets is shown below because it is unique to Serial Matrix. All other groups are similar and described in LP+, PGL, VGL Character Sets.
  • Page 156 Application > Serial Matrix Setup > Primary Subset Application > Serial Matrix Setup > Multinational Application > Serial Matrix Setup > DEC Mult. One of these menus may be available when the Character Group is Standard Sets. The menu bolded in the right column below is unhidden and will have options with defaults marked (*).
  • Page 157 Although the range allows a selection of up to 400 dpi, the T6000 is capable of printing up to 203 dpi or 300 dpi horizontal resolution, depending on the print head installed.
  • Page 158 Application > Serial Matrix Setup > Auto LF This option defines the printer action when print data is received past the forms width setting. Disable Discards any data past the forms width. Performs an automatic carriage return and line feed Enable when data is received past the forms width.
  • Page 159: Application > Proprinter Setup

    Application > Serial Matrix Setup > Printer Select Determines if control codes DC1 and DC3 will ignored or used to disable or enable the printer, respectively. Disable Ignores the ASCII DC1 and DC3 control codes. Disables the printer when control code DC1 is received Enable and enables the printer when DC3 is received.
  • Page 160 Although the range allows a selection of up to 400 dpi, the T6000 is capable of printing up to 203 dpi or 300 dpi horizontal resolution, depending on the print head installed.
  • Page 161 Application > Proprinter Setup > Define CR code This option controls the action of the printer when it receives a Carriage Return code (0D hex) from the host computer. If this feature is enabled, each time the printer receives a carriage return, it inserts an additional Line Feed code (0A hex) into the data stream.
  • Page 162: Application > Epson Fx Setup

    Application > Proprinter Setup > 20 CPI Condensed Compressed print characters are narrower than the normal character set. This is helpful for applications where you need to print the maximum amount of information on a page. Does not compress print widths, even if condensed Disable print is chosen by the host.
  • Page 163 Application > Epson FX Setup > Character Group This option selects the Character Set Group. Based on the group selected, then the character set can be chosen with the menu following XXX Sets. The group Standard Sets is shown below because it is unique to Epson FX. All other groups are similar and described in LP+, PGL, VGL Character Sets.
  • Page 164 Although the range allows a selection of up to 400 dpi, the T6000 is capable of printing up to 203 dpi or 300 dpi horizontal resolution, depending on the print head installed.
  • Page 165 Application > Epson FX Setup > Define CR code This option controls the action of the printer when it receives a Carriage Return code (0D hex) from the host computer. If this feature is enabled, each time the printer receives a carriage return, it inserts an additional Line Feed code (0A hex) into the data stream.
  • Page 166: Application > Fonts

    Application > Epson FX Setup > Printer Select Determines if control codes DC1 and DC3 will ignored or used to disable or enable the printer, respectively. Disable Ignores the ASCII DC1 and DC3 control codes. Disables the printer when control code DC1 is received Enable and enables the printer when DC3 is received.
  • Page 167 Application > Fonts > Bold Chars. This menu entry permits you to adjust the thickness or font weight of bold text fonts. Minimum Maximum Factory Default Application > Fonts > Extra Bold Chars This menu entry permits you to adjust the thickness or font weight of extra bold text fonts.
  • Page 168 Application > Fonts > Tall Characters Increases the point height of resident Intellifont characters. Standard resident font character point height is Disable maintained. Increases the point height of resident Intellifont Enable characters approximately 10%. Factory Default Disable...
  • Page 169: Host Io

    Host IO Host IO > Control Host IO > Control > Interface This option allows you to send print jobs through any interface with auto- switching selected as host interface. It also allows a particular interface from the menu to be selected. Automatically switches interface when host data is Auto Switching sent to that interface (and any job in progress is...
  • Page 170: Host Io > Centronics

    Host IO > Centronics IMPORTANT This submenu will not be available unless the parallel option card is installed. Host IO > Centronics > Buffer (Kbytes) This option configures the amount of memory allocated for the Ethernet buffer incremented in 1 Kbyte increments. Minimum Maximum 16, 32, or 64...
  • Page 171 Host IO > Centronics > Data Bit 8 This option determines how data bit 8 is treated from the host. When the host PI line is enabled, data bit 8 internally indicates PI line status. To use the PI line, disable data Disable bit 8, and enable the Host PI configuration option (under the PI Ignored option).
  • Page 172 Host IO > Centronics > Busy on Strobe The Response Polarity parameter must be set to match the response polarity of your host computer. Asserts a busy signal only when the print buffers are Disable full. Enable Asserts a busy signal after each character is received. Factory Default Enable Host IO >...
  • Page 173 Host IO > Centronics > Auto Trickle This feature is used to prevent a host computer from “timing out” because the parallel interface is “busy” for too long. This submenu is only available when Host IO > Control > Interface is set to Auto Switching. Disable The Auto Trickle feature is not used.
  • Page 174: Host Io > Ieee-1284

    Host IO > Centronics > AutoSW Timeout This is the timeout value used for the current port to then check the other selected port types for data to print. When the printer has not received data from the host after a certain period of time, it needs to time out in order to service the other ports.
  • Page 175: Host Io > Usb

    Host IO > IEEE-1284 > Trickle Time Same as Host IO > Centronics > Trickle Time Host IO > IEEE-1284 > AutoSW Timeout Same as Host IO > Centronics > AutoSW Timeout Host IO > USB Host IO > USB > Buffer (Kbytes) Same as Host IO >...
  • Page 176 Host IO > Serial > Baud Rate Sets the baud rate of the serial interface in the printer. Baud rate is the speed at which serial data is transferred between the host computer and the printer. 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, Selections and 115200 baud.
  • Page 177 Host IO > Serial > Data Protocol You can select one of the following serial interface protocols to meet the host interface requirements, The printer controls the flow of communication from the host by turning the transmission on and off. In some situations, such as when the buffer is full or the timing of signals is too slow or too fast, the printer will tell the host to stop transmission by sending an XOFF...
  • Page 178 Host IO > Serial > Data Protocol You can select one of the following serial interface protocols to meet the host interface requirements, The printer controls the flow of communication from the host by turning the transmission on and off using response characters sent to the host.
  • Page 179 Host IO > Serial > Data Protocol You can select one of the following serial interface protocols to meet the host interface requirements, Factory Default XON / XOFF Table 3. Response for Series1 Char Series1 1 Char Series1 2 Char Printer State Response Response...
  • Page 180 Host IO > Serial > Request to Send This configuration is part of hardware flow control and determines when the Request to Send (RTS) signal is generated. This signal indicates whether or not the printer is ready to receive data. True Continuously asserts the DTR signal.
  • Page 181 Host IO > Serial > Idle Response This option is for the Series1 protocol and is relevant when the buffer is less than 75% full. The printer does not send a response character when Disable the buffer is less than 75% full.. The printer sends a response character every two Enable seconds while the buffer is less than 75% full.
  • Page 182 Host IO > Serial > Printer Status With this feature, the printer will respond to an ENQ character by sending a status byte to the host. The type of status byte is determined by this menu. The selections allowed are ENQ/STX and ENQ. Disable Printer status is not returned to the host.
  • Page 183 Host IO > Serial > Framing Errors These are possible errors that can occur when serial interface settings of the printer do not match those of the host computer. This menu determines whether this error is shown on the control panel. Disable Feature disabled.
  • Page 184: Network

    Network For detailed information about using the NIC, refer to the Network Interface Card User’s Manual. IMPORTANT Network menus are saved in the separate section of memory. Loading factory configuration will NOT reset these items. Network > Control Network > Control > ASCII Data Port This option allows you to set the port number for ASCII print jobs.
  • Page 185 Network > Control > Job Control Determines how the end-of-job packet is handled (when the acknowledgement is sent back to the host system). The NIC waits for the entire job to be received before it Standard indicates the job is done. The NIC waits for the entire job to be printed before it Enhanced indicates the job is done.
  • Page 186: Network > Ethernet

    Network > Control > AutoSW Out This menu determines when the autoswitching process will start. Allows Autoswitching when no data has been received Data Timeout for the selected Time Out period. Allows Autoswitching only when the Network Socket is Session Close closed.
  • Page 187 Network > Ethernet > Subnet Mask This item allows you to set the Subnet Mask for the TCP/IP protocol using a virtual keyboard. Make sure you enter the complete mask, including the period symbol between the segments. Structure Seg1.Seg2.Seg3.Seg4 Factory Default 000.000.000.000 Disable BootP, ARP or DHCP before trying to IMPORTANT...
  • Page 188 Network > Ethernet > DHCP You can enable/disable the DHCP protocol using this option, but consult your administrator for the appropriate setting. DHCP is disabled and you set your own static IP Disable address, subnet mask, and gateway address. DHCP is enabled and IP address, subnet mask, and Enable gateway address is assigned dynamically.
  • Page 189: Network > Wlan

    Network > Ethernet > Ethernet Speed This menu appears only if a 10/100Base-T Network Interface Card (NIC) is installed. The Ethernet Speed menu has five different speed modes to allow compatibility with different systems and networks. Tells the 10/100Base-T NIC to perform an auto detection scheme and configure itself to be 10 Half Auto Select Duplex, 10 Full Duplex, 100 Half Duplex, or 100 Full...
  • Page 190 Network > WLAN> Subnet Mask This item allows you to set the Subnet Mask for the TCP/IP protocol using a virtual keyboard. Make sure you enter the complete mask, including the period symbol between the segments. Structure Seg1.Seg2.Seg3.Seg4 Factory Default 000.000.000.000 Disable BootP, ARP or DHCP before trying to IMPORTANT...
  • Page 191: Network > Wlan Params

    Network > WLAN> DHCP You can enable/disable the DHCP protocol using this option, but consult your administrator for the appropriate setting. DHCP is disabled and you set your own static IP Disable address, subnet mask, and gateway address. DHCP is enabled and IP address, subnet mask, and Enable gateway address is assigned dynamically.
  • Page 192 Network > WLAN Params > Min Xfer Rate Allows you to set the minimum speed at which the Wireless Option will accept a connection (in millions of bits per second). The options are Auto-negotiate, 1Mb/sec, 2Mb/sec, 5.5Mb/sec, and 11Mb/sec. Minimum 1Mb/sec Maximum 11Mb/sec...
  • Page 193 Network > WLAN Params > Internat. Mode When enabled, the Wireless option adapts to international frequency requirements in Europe. Disable International Mode is disabled. Enable International Mode is enabled Factory Default Disable If changed, the printer reboots when it is placed IMPORTANT ONLINE.
  • Page 194 Network > WLAN Params > WEP Key 1 The individual characters for WEP Key 1. IMPORTANT If changed, the printer reboots when it is placed ONLINE. Network > WLAN Params > WEP Key 2 Format Allows you to format WEP Key 2 in ASCII or hexadecimal code. ASCII Allows you to format WEP Key 2 in ASCII format.
  • Page 195 Network > WLAN Params > WEP Key 3 Width This is the encryption strength. The options are 40 bits and 128 bits: 40 bits are weaker and 128 bits are stronger. 40 bits Allows you to use 40 bit encryption for WEP Key 3. 128 bits Allows you to use 128 bit encryption for WEP Key 3.
  • Page 196 Network > WLAN Params > Default WEP Key Allows you to set the default WEP key (1-4) or None (0). Factory Default IMPORTANT If changed, the printer reboots when it is placed ONLINE. Network > WLAN Params > Reset WEP Keys Allows you to reset all four WEP keys (WEP Key 1 through WEP Key 4) at one time.
  • Page 197: Network > Wlan Eap

    Network > WLAN Params > WPA Cipher Selects the WPA wireless security cipher setting. Disable WPA cipher is disabled. TKIP Activates Temporal Key Integrity Protocol (TKIP). Activates Advanced Encryption Standard (AES). Activates both TKIP and AES ciphers. This mode is TKIP+AES sometimes called PSK2-mixed mode.
  • Page 198 Network > WLAN EAP > EAP Mode Selects the Extensible Authentication Protocol (EAP) to be used. None EAP not used. Uses Lightweight Extensible Authentication Protocol LEAP (LEAP).. Uses Protected Extensible Authentication Protocol PEAP (PEAP).. TTLS Uses Tunneled Transport Layer Security. Uses Transport Layer Security Factory Default None...
  • Page 199: Configs

    Configs Configs > Control Configs > Control > Save Config This option allows you to save up to eight unique configurations to meet different print job requirements. This eliminates the need to change the parameter settings for each new job. The configurations are stored in memory and will not be lost if you turn off the printer.
  • Page 200: Configs > Custom

    Configs > Control > Delete Config You can delete one or all of your eight customized configurations. The Factory default configuration cannot be deleted. All configurations will be deleted, except Factory. Specific saved configuration will be deleted. Factory Default Configs > Control > Power-Up Config You can specify any one of nine configurations (1-8 saved custom configurations or Factory) as the power-up configuration.
  • Page 201: Tools

    Tools Tools > Print Tests Tools > Print Tests > Run Tests The printer tests below allow you to check for proper printer operation and print quality. Once you have selected the desired test, press the ENTER key to start printing. If the Test Count option (below) is set to Continuous, press ENTER key again to stop printing.
  • Page 202: Tools > Diagnostics

    Tools > Print Tests > Run Tests Prints detailed information about the most recent Novram related failure. This option is useful when the control panel faults with “Bad NVM” or “ILL NVM” type Novram Err Log errors. Contact the Customer Support Center if such an error occurs.
  • Page 203: Tools > Statistics

    Once it occurs, the file can be easily uploaded from the printer FLASH memory using the NIC webpage or PrintNet Enterprise Suite. Once acquired, it can be sent to Printronix Customer Support.
  • Page 204: Tools > About

    Tools > Statistics > Total Label Count Displays the cumulative number of labels printed, regardless of size. This value is set to zero at the factory. Tools > Statistics > Head On Time Displays the time that power has been applied to the printhead since its installation.
  • Page 205 Tools > About > Printer F/W Displays the printer firmware version and part number. Tools > About > Validator F/W Displays the validator firmware version and part number (if installed). Tools > About > Feature File Displays the feature file part number (or “None” if not present). Tools >...
  • Page 206: Validator

    Validator The Validator ICON will always appear, but will be in grey when the ODV is not installed. When installed, the icon will appear in color. This section will show how the Validator section is organized, but see the Online Data Validator User’s Manual for a detailed description of how these menus work and interact. Control Grading Scanner...
  • Page 207: Rfid

    RFID The RFID ICON will always appear, but will be in grey when the RFID is not installed. When installed, the icon will appear in color. This section will show how the RFID section is organized, but see the RFID Labeling Reference Manual for a detailed description of how these menus work and interact.
  • Page 208: Downloading Firmware

    Downloading Firmware There is 128 MB of FLASH memory on the controller board. The printer firmware which includes printer control languages (the “emulations”), the engine control, and printer operating system software are loaded into FLASH memory at the factory, but there are occasions when you may have to load this software: ...
  • Page 209: Firmware File Types (.Prg) And (.Exe)

    Table 7. Firmware Download Methods User FLASH Firmware Download Method File Type(s) Files Web Page (Ethernet only). User needs the network FILENAME.prg Preserved configured, a browser, and know the IP address. Windows Driver (any host IO). When the Windows Driver is installed, downloading firmware can be done easily FILENAME.prg Preserved...
  • Page 210: Web Page Download

    Web Page Download NOTE: This download method requires firmware with the .prg extension FILENAME.prg. 1. Make sure the printer is powered up, in ONLINE mode, and that the Ethernet cable is connected. 2. Get the IP address from the front panel ONLINE screen (or under Network in Settings 3.
  • Page 211 Figure 4 Confirm Reboot 10. Wait until the printer is finished upgrading firmware. Figure 5 Waiting for Firmware Upgrade Completion 11. When the Web Page is redirected, the download process in complete.
  • Page 212: Windows Driver Download

    Windows Driver Download NOTE: This download method requires firmware in the form FILENAME.prg. 1. Make sure the printer is powered up, in the ONLINE mode and that desired host IO cables are connected. 2. Install the Windows Driver from the http://PrintronixAutoID.com/support/drivers/ website.
  • Page 213: Automatic Download (.Exe)

    Automatic Download (.exe) The firmware can be downloaded without requiring the user to manually put the printer into download mode. NOTE: This download method requires firmware in the form FILENAME.exe, which should be a six digit number with the .exe extension (e.g., 123456.exe). 1.
  • Page 214 Figure 8 Setting Printer Properties Sharing Options 5. Start a Windows Command Prompt session. 6. Navigate to the directory with the target firmware (e.g., c:\download). 7. Execute FILENAME.exe as follows: Connection Type Enter Command FILENAME –a -pb <Enter> Parallel Serial mode COM1:9600,N,8,1 <Enter>...
  • Page 215: Manual Two-Key Download Sequence

    Manual Two-Key Download Sequence NOTE: This download method can be completed with firmware in the form of FILENAME.prg or FILENAME.exe. The following steps prepare the printer for download. When the printer is in the download mode, any host IO can be used to download the firmware. 1.
  • Page 216: Sending Firmware In Download Mode

    NOTE: The three-key download sequence only allows download through USB or via SD card. Although the program file FILENAME.prg is used in the examples, any file with a Printronix header can be substituted in this process to download flash files.
  • Page 217: Sending Firmware Via Parallel

    2. The “Share name” will be needed when sending the data through the USB port. This should be accomplished during installation, but can be verified at any time. Select the driver, right-click the mouse button and select “Printer Properties”. Click the “Sharing” tab, make sure the “Share this printer”...
  • Page 218: Sending Firmware Via Serial

    FILENAME –pb <Enter> where FILENAME.exe is the target firmware WARNING DO NOT interrupt the downloading process once it has started. Interrupting a download will leave the FLASH memory on the controller PCBA and NIC incompletely loaded, and the printer may not boot up. 2.
  • Page 219: Downloading Files To The Main File System

    Downloading Files to the Main File System User Files can be downloaded into the Main File System (onboard PCB Flash) in a various ways as discussed in this section. This section does not cover specific methods used by the emulations but rather general ways of downloading files as shown in Table 8.
  • Page 220: File Properties Not Shown In Menus

    File Properties Not Shown in Menus Files with one of the properties listed below (case sensitive) are considered system files and are not shown in System > Flash File View or within the System > Flash File Edit > Delete Files menu. NOTE: DO NOT download any user files with the one of the properties shown in Table 10.
  • Page 221 Figure 11 Downloading Files using the File Management Webpage 6. Click “Browse” to navigate the directory and find the download file, then click “Download File”. Figure 12 Navigating to Download a File A notification displays indicating that the web page will refresh upon download completion.
  • Page 222: Ptx_Setup Download

    Figure 13 File Download Notification PTX_SETUP Download Use PTX_SETUP to load files into the Main File System. Refer to the Appendix section entitled “The PTX_SETUP Commands” on page 282. Example loading a font named ARIAL.TTF: !PTX_SETUP FILE_IO-CAPTURE;“ARIAL.TTF” PTX_END Arial TrueType font binary data. NOTE : DO NOT add LF/FF to the end of the binary data.
  • Page 223: Downloading Files To The Sd Card

    Downloading Files to the SD Card SD files can be utilized by the printer and certain emulations such as PGL. Since the SD file format is an industry standard, downloading files and fonts to the SD card does not require special facilities within the printer.
  • Page 224: Adding A Header/Manual Two-Key Download

    where FontName TrueType font name, e.g. arial.ttf FontSize TrueType font size, e.g. file size for arial.ttf The download location. By default, “DISK” represents the Main File System (Flash), while Location “EMC” designates the SD card. The PGL menu “Storage Select” can be changed to force “DISK”...
  • Page 225: Header For Sd Card

    ~EXECUTE;FORM;1 Demo Facility To exercise the function of a Printronix printer in an environment where there is no host computer system available, you may need to execute a demo test file from the menu system. When executed, the demo test file will run through the emulations as if the host computer sent the file.
  • Page 226: Downloading A Demo File

    Downloading a Demo File 1. Start a Windows Command Prompt session. 2. Navigate to the directory with the target demo file (e.g., c:\download). 3. Copy (or unzip) demo2fls.exe from the http://PrintronixAutoID.com/support/drivers/ website to the directory with the target file. 4. Convert the file to a downloadable format with the following command at the command prompt: demo2fls file_name <Enter>...
  • Page 227: Wlan Radio Firmware Upgrade

    WLAN Radio Firmware Upgrade There is a radio chip on the WLAN Option Board that contains firmware. This firmware is loaded into radio chip at the factory, but there are occasions when you may have to upgrade this firmware to a newer level. Firmware Download Methods Once you have the radio firmware copied onto your local PC or SD card, you can employ one of the various download methods presented in this section.
  • Page 228: Web Page Download

    This will extract the FILENAME.fls file in the same directory where FILENAME.exe was executed. Be sure to copy the FILENAME.exe file to your computer’s local drive before IMPORTANT executing commands in the Windows Command Prompt. Web Page Download This download method requires firmware with the .prg extension FILENAME.prg. 1.
  • Page 229: Windows Driver Download

    8. Click “Ok” to continue. 9. Wait until the printer is finished upgrading firmware. This process will take several minutes, please be patient. The printer will reboot after the firmware is updated. 10. When the Web Page is redirected, the download process in complete. Windows Driver Download The method for downloading the WLAN Radio Firmware through the Windows Driver is the same as for downloading the Printer Firmware though the Windows Driver.
  • Page 230: Reprogramming The Security Key

    The security key on the controller board can be reprogrammed with a Software Program Exchange (SPX) module. The SPX is an intelligent module that plugs into the debug port on the back of the T6000. The SPX is used only once; it automatically overwrites itself after successfully reprogramming a security key. This allows the end user or a service technician to enable features such as new emulations without having to remove covers and install a new security key on the controller board.
  • Page 231 7. When the security key is reprogrammed, the display will read: “UPGRADED - REMOVE SPX Downld code if needed” 8. Remove the SPX from the debug port at the rear of the printer. 9. Press the ENTER key. The printer will reboot automatically and you may resume normal printing. 10.
  • Page 232: Diagnostics And Troubleshooting

    The printer will not function properly with an incorrectly wired cable or the wrong interface cable installed. If the cable is suspect, contact Printronix or your authorized service representative. When the printer is first powered up, it will reset itself to the communication default parameters. The...
  • Page 233: Controlling Print Quality

    When enabled, the hex dump mode translates all host interface data to its hexadecimal equivalent, then prints the hex code and its printable symbol, if one exists. Figure 17 shows a partial example of a hex dump. After the printer enters hex dump mode, all characters it prints (including any in the printer's input buffer) are printed in two forms: as a two-symbol hexadecimal code and as the character's printable symbol (if it has one).
  • Page 234 For example, low-cost direct thermal media often has very high reaction temperatures, which means that it takes a great deal of heat to make a clear image. Resin ribbons and film media may require higher print intensity for a quality image. The printer provides different ways to increase the heat: ...
  • Page 235: Replacing The Printhead

    If after performing all these tests you still see fixed vertical streaks, you must replace the printhead. Replacing the Printhead 1. Set the printer power switch to O (Off). WARNING Always unplug the printer power cord from the printer or power outlet before doing any installation procedure.
  • Page 236: Restore The Printer To Operation

    Printhead Assembly release Tab Printhead Power Supply Controller Cable Cable Assembly Assembly Release Tab Printhead Assembly Figure 20 Replacing the Printhead Assembly CAUTION To prevent electrostatic damage to electronic components, ground yourself by touching an unpainted part of the printer frame before handling and installing the printhead.
  • Page 237: Diagnostics For Fatal Error

    Auto Dump that will capture the failure dump in a flash file that can be later uploaded from PrintNet Enterprise Suite or SD memory card and sent to Printronix Customer Support Center (see Printronix Customer Support Center page 300) for further analysis.
  • Page 238: Solving Other Printer Problems

    Solving other Printer Problems Table 12. Printer Problems and Solutions Symptom Solution/Explanation Communications Failures. 1. Check the interface cable. 2. Check the configuration to ensure the correct interface is enabled. 3. Verify the printer is receiving data by watching for “Receiving Data”...
  • Page 239: Power Failures

    Table 12. Printer Problems and Solutions Symptom Solution/Explanation LCD shows ONLINE and the This message informs the user that the printer has received printer appears to be working, data, but no valid commands were found. This typically occurs but nothing prints and “Invalid when an incorrect Active IGP Emulation or SFCC was selected.
  • Page 240 Table 12. Printer Problems and Solutions Symptom Solution/Explanation Media moves, but no image 1. Make sure the J402 power supply cable has a good prints in ONLINE mode. connection to the right side of the printhead. 2. Place the printer OFFLINE and print the Checkerboard diagnostic test pattern in Tools >...
  • Page 241 Table 12. Printer Problems and Solutions Symptom Solution/Explanation Prints strange characters 1. If the printer serial interface is being used, check that the instead of the correct label printer serial baud rate setting matches the baud rate of format. the host computer. Reset the printer via software, or turn the printer off and then on.
  • Page 242 Table 12. Printer Problems and Solutions Symptom Solution/Explanation Smears or voids in printed 1. Clean the printhead. 2. Make sure the printhead temperature (Print Intensity) is image. not too high. Change the Print Intensity value in the Media > Image section. 3.
  • Page 243: Printer Operation

    Table 11. Printer Problems and Solutions Symptom Solution/Explanation PRINTER OPERATION Advances several labels 1. Check that labels are loaded correctly. when FEED key is pressed. 2. Check that the Media > Image > Label Length (or sent by the host computer) agrees with the length of the media installed.
  • Page 244 3. When the entire label is removed from the platen, then use an isopropyl alcohol wipe, Printronix PN 254945-901, to remove all the adhesive from the platen to help prevent any future label wraps. Tighten the printer front door thumbscrews.
  • Page 245 Table 11. Printer Problems and Solutions Symptom Solution/Explanation • 1. Make sure that the label is not formatted too close to the Print quality is good, but top edge of the form. Leave white space equal to eight dot the printer skips every rows at the top of the label.
  • Page 246: Printer Alarms

    Printer Alarms The printer has built-in alarms that monitor printer status and media stock conditions. Alarm messages display indicating the present status of the printer and media stock levels. The alarms also indicate if the printer electronics detect an error condition. Fault Messages If a fault condition occurs in the printer, the status indicator on the control panel flashes on and off and the message display indicates the specific fault.
  • Page 247 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation 1284 OPTION CARD Status message indicating that the IEEE1284 option card FPGA failed to program. PROGRAM FAILED ---------------------------------- 1. Pressing any key on the panel will cause the printer to PRESS KEY TO CONTINUE continue boot-up with the previous FPGA configuration.
  • Page 248 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation BAR CODE QUIET Data validation error: the blank zone(s) left or right of the bar code is not big enough to meet the minimum requirement. Zone too small Typically, this occurs in forms where bar codes are placed too close to other elements, the bar code is too close to an edge of the media, or the media’s position is shifting.
  • Page 249 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation CHECKSUM ERROR The printer received the complete program but the checksum did not match. The data may have been corrupted during download. FLUSHING QUEUES 1. Power off the printer for 15 seconds, then power back on. 2.
  • Page 250 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation DIRECT THERMAL This is the normal reminder message when you change the Media > Handling > Print Mode setting from Transfer to Direct. Remove Ribbon 1. Remove ribbon from the ribbon supply and ribbon take-up spindles in the printer.
  • Page 251 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation SECURITY KEY NOT The security key is not present or has failed. DETECTED # 1. Power off the printer for 15 seconds, then power back on. 2. If the problem persists, contact your authorized customer service representative.
  • Page 252 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation FILE SYS FULL Insufficient flash memory available to store file. Given there is 512MB of Flash Memory, this error is still possible but unlikely. Delete Files 1. Go to the System > Flash File Edit section of the menu. 2.
  • Page 253 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation  GAP NOT DETECTED The printer is set for Gap or Mark sensing, but a gap, notch, or black mark is not being detected.  The lower media sensor is not positioned correctly. ...
  • Page 254 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation Half Speed Mode The printhead or power supply is approaching a hot state. Half Speed Mode helps the cooling process and should permit completion of print jobs. Half Speed Mode helps prevent a PRINT HEAD HOT or PWR SUPPLY HOT fault, which will stop the printer 1.
  • Page 255 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation LABEL MISSING The Label Taken Sensor did not detect the label present over the tear bar with Peel-Off Media Handling mode enabled. Check Paper Path • The label was removed before the printer stopped printing or before the LCD “Remove Label”...
  • Page 256 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation If the printer is powered on with the cutter enabled in Media > OPTION NOT INSTALLED Handling > Media Handling, but the cutter itself is open (in the down position, or the cutter upper enclosure is removed) the printer cannot detect the cutter.
  • Page 257 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation OVERALL GRADE FAIL Overall data validation failure: decodeability, percent decode, defects, modulation, EC Min, Rmin, and/or symbol contrast. 1. Press Pause to clear the message. 2. Adjust the parameter that is causing the failure. Run a Validator >...
  • Page 258 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation POOR SCANNING Data validation failure: percent decode. The validator detected gross inconsistencies within the height of the bar code. These types Check Head&Heat of failures are likely attributed to large blemishes within the bar code, caused by ribbon wrinkle or debris on media.
  • Page 259 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation PRINT HEAD HOT The printhead has become overheated. 1. Allow the printhead to cool down for 5 minutes, then press PAUSE. Resume printing. 2. If possible, reduce print intensity. 3. If problem persists, contact your authorized service representative.
  • Page 260 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation • A label was detected at the front of the printer by the Label Remove Label Taken Sensor. This is the normal reminder message when Peel-Off Media Handling has been selected. • A label was removed, but the “Remove Label”...
  • Page 261 Table 13. LCD Message Troubleshooting Displayed Message Solution/Explanation Speed Exceeds Validator The Print Speed or Slew Speed value is above 6 IPS as the power-up default with the validator option installed, or the user Limit attempted to increase Print Speed or Slew Speed above 6 IPS. 1.
  • Page 262: A Specifications

    Specifications Print Method Table 14. Printing Specifications T6204 T6304 T6206 T6306 Print Resolution (dpi) .005 .0033 .005 .0033 Min. Dot Size (sq. in) (.127 mm) (.083 mm) (.127 mm) (.083 mm) Bar Code Modulus (mils) Picket Fence 5 - 127 3.3 - 110 5 - 127 3.3 - 110...
  • Page 263 Media Handling T6x04 Maximum Max Print Rewind Spindle Capacity Limitations Four-Inch Width Speed Label Tear-off 4.5in 14ips Batch 4.13in 10ips 1in Spindle: Rewinds ½ of Not compatible with RFID Rewind 8in roll 3in Adapter: Rewinds ⅓ 8in roll Peel 4.5in 6ips nom 2.7in Spindle: Rewinds full Not compatible with RFID...
  • Page 264: Media

    Media Table 15. Media - General Information Type Roll-fed, die-cut continuous or fanfold labels, tags or tickets; most direct thermal or thermal transfer materials. Supply Roll 8 inch (203 mm) maximum diameter on 1.5-inch (37.5 mm) to 3-inch (76 mm) diameter cores. Optional Internal Accepts up to a 5-inch diameter roll of label backing.
  • Page 265 Tag Specification Tag Specification III. Label Specification (Mark Sensing) (Gap Sensing) (Gap Sensing) Black Mark (on underside) Direction of Media Motion Direction of Media Motion Direction of Media Motion Figure 21 Media Dimensions Table 16. Media Specifications T6X04 T6X06 Label Width Range 1.00 -4.5 in.
  • Page 266: Ribbon

    Table 16. Media Specifications T6X04 T6X06 Media Length Range 0.25 in. (6.35mm) – 99 in. (2515mm) Continuous/Batch Mode Tear-Off Strip Mode 0.25 in. (6.35mm) – 99 in. (2515mm) Peel-Off Mode 1 in. minimum (25.4 mm) – 99 in. (2515 mm) Cut Mode 1 in.
  • Page 267: Memory

    Memory Table 19. Memory Specifications Flash Memory (standard) 128MB soldered onto Controller PCBA DRAM (standard) 512MB soldered onto Controller PCBA Media Cutter Option Cutters are designed to cut tags and label liner. Avoid cutting through the adhesive backed portion of any media.
  • Page 268: Host Interfaces

    Host Interfaces Table 21. Host Interface Characteristics 1. Serial RS-232 at 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, or 115200 baud. 2. USB 2.0 3. Ethernet 10/100 4. Wireless 802.11 a/b/g/n 5. Parallel (Centronics compatible) or IEEE 1284 bi-directional. The RS-232 host interfaces shall have the following characteristics: Word Length: Selectable 7-bit or 8-bit data format...
  • Page 269: Environmental

    Environmental Table 24. Environmental Information 41° F to 104° F (5° C to 40° C) Operating Temperature: -40° F to 150° F (-40° C to 60° C) Storage Temperature: Operating Humidity: 20% to 85%, non-condensing Storage Humidity: 5% to 85% non-condensing Ventilation: Free air movement Dust:...
  • Page 270: B Printer Options

    Printer Options Media Handling Accessories and Options are offered with the printer to enhance its capabilities and to provide a large degree of application flexibility. A description of the option complement is given below. Field-installable options include installation instructions. Media Handling Accessories Media Cutter The printer may be ordered with a cutter mechanism installed (for cutting tags and label liner), or the option can be installed by an authorized service representative at a later date.
  • Page 271: Interface Options

    Interface Options Wireless NIC (802.11 a/b/g/n wireless) The Wireless NIC provides 802.11 a/b/g/n connectivity. The card provides wireless connectivity without expensive cabling and reconfigurations required from a wired network. PNE (standard with the wireless NIC), is a printer management tool. General Purpose Input/Output (GPIO) GPIO is both hardware and software.
  • Page 272: Supplies

    The best printing solution is achieved when the printer, ribbon, and media are matched to the application requirements. The use of Genuine Printronix Thermal Media and Ribbons will ensure optimum image quality, consistent bar code performance, and extended life of the printhead.
  • Page 273: C Media Cutter Installation

    Media Cutter Installation 4 Inch Printer Media Cutter Installation Preparing the Printer 1. Set the printer power switch to O (Off). 2. Remove the two screws that secure the lower front cover to the lower support assembly. 3. Set the two screws and front cover aside. Lower Support Assembly Lower Front...
  • Page 274: Installing The 4 Inch Media Cutter

    Installing the 4 Inch Media Cutter WARNING The cutter blades are sharp. Keep your fingers away from the cutter blades. Lower Support Assembly Cutter Assembly Receptacle Cutter Cable connector 1. Plug the cutter assembly mini DIN cable connector into the printer receptacle (the flat section of the plug must be at the top).
  • Page 275: Restoring The Printer To Operation

    Installing the 4 Inch Cutter Tray (Picture forthcoming) Restoring the Printer to Operation 1. Set the printer power switch to | (ON). 2. Press the PAUSE key to place the printer OFFLINE (Home Screen). 3. Find the Settings ICON and press ENTER. 4.
  • Page 276: Inch Printer Media Cutter Installation

    6 Inch Printer Media Cutter Installation (Picture forthcoming) Preparing the Printer 1. Set the printer power switch to O (Off). 2. Remove the two screws that secure the lower front cover to the printer lower support assembly. Set the two screws and front cover aside. 3.
  • Page 277 2. Plug the cutter assembly mini DIN cable connector into the printer receptacle (the flat section of the plug must be at the top). Cutter Cable Bracket Cutter connector 3. Place the cutter assembly in position. Use the two screws provided in the cutter kit to install the cutter assembly on the lower support assembly.
  • Page 278: Installing The 6 Inch Cutter Tray (Or Bin)

    Installing the 6 Inch Cutter Tray (or Bin) Restoring the Printer to Operation NOTE: The printer cannot detect the presence of the cutter unless the cutter is in the up (closed) position and the cutter top cover is installed when the printer is powered on. 1.
  • Page 279: D Loading Wlan Certificates

    Loading Wifi Certificate file(s) from Windows 1. From the http://PrintronixAutoID.com/support/drivers/ page, go to the T6000 section. Click on the link marked “WLAN Certificate Utility”. 2. Unzip the file and you will find a Linux version (bdcert.lnx), Windows version (bdcert.bat), and README.TXT file.
  • Page 280: Loading Wifi Certificate File(S) From Webpage

    bdcert.lnx (ca file) > (ptx file) 5. Run bdcert.lnx with the certificate authority filename, the certificate filename, and the private key filename redirecting the output to an output file or Run bdcert.lnx with the certificate authority filename redirecting the output to an output file. 6.
  • Page 281 11. After each file is uploaded a Notification message is displayed. 12. Click on OK to continue to the next file. 13. After all the files have been uploaded a notification message is displayed. 14. After the Web Page redisplays the Certificates are loaded and ready to use.
  • Page 282: E Ptx_Setup Commands

    PTX_SETUP Commands Overview The PTX_SETUP commands are a superset of commands which allow the printer to perform several tasks by parsing commands either stored in flash or sent to the printer by the host. Commands range from re-routing debug statements to downloading complete printer configurations. This appendix describes the PTX_SETUP commands specific to thermal printers, as well as the commands which are not platform specific.
  • Page 283 PTX_SETUP commands have the following format: (SFCC)PTX_SETUP Command–Sub Command;Value PTX_END For example, if the SFCC assigned to PTX_SETUP is the default value of the exclamation mark (!, hex 21), and you wanted to load configuration number 4 and capture all incoming data to a file named “BIN”, you would use the following command: !PTX_SETUP CONFIG–LOAD;4...
  • Page 284 Table 27. General PTX_SETUP Commands Command Sub-Command Parameter Description CONFIG PRINT Print Configuration Cfg. Cfg can be a number 1-8, or one of four pre- defined configurations. The four non-numeric configurations are requested using the first character for the CURRENT, FACTORY, POWERUP, or ALL configuration(s).
  • Page 285 Table 27. General PTX_SETUP Commands Command Sub-Command Parameter Description CONFIG PNE_PORT Port This command selects the port that the PNE will use to communicate to the printer. The valid ports are: • DISABLE • • ETHERNET • NOTE: If ETHERNET is selected but not enabled, the selection will revert to DISABLE.
  • Page 286 Table 27. General PTX_SETUP Commands Command Sub-Command Parameter Description FILE_IO CAPTURE Filename Captures all incoming data into a file (DISK_IO) named Filename. Receipt of a FILE_IO–CAPTURE command without the Filename parameter will force the file data to be written to flash, and will end the file capture.
  • Page 287: Summary Of The Config Command

    Table 27. General PTX_SETUP Commands Command Sub-Command Parameter Description FILE_IO MINSIZE For backwards compatibility. (DISK_IO) OPTIMIZE (none) Causes the printer to optimize the Flash File System. The printer automatically reboots during this process. PTX_END (none) (none) Exits the PTX_SETUP. Summary of the CONFIG Command The UPLOAD and DOWNLOAD command can be used for uploading and downloading complete printer configurations.
  • Page 288: Thermal Commands

    NOTE: After selecting the Optimize & Reboot function, do not shut off the printer's power until after the printer returns to the power-on state. Loss of power during the optimize process may corrupt the printer's program. If this occurs, first attempt to repeat the downloading process. If that fails, contact an authorized service representative.
  • Page 289 Table 28. Thermal PTX_SETUP Commands Command Sub-Command Parameter Description Sets the page length in 1/1000” LENGTH Value units. MEDIA_HANDLING Value Sets the type of media handling: 0 - Continuous 1 - Tear-Off Strip 2 - Tear-Off (Not Available) 3 - Peel-Off 4 - Cut MIRROR Value...
  • Page 290: F Quick Change Memory Card (Qcmc)

    Quick Change Memory Card (QCMC) Overview The QCMC provides the ability to duplicate an entire printer’s firmware, saved configurations, and custom files quickly through the printer’s control panel with a user friendly interface. No external host or files are needed to transfer this information to the QCMC. A “snapshot image” is saved of the printer’s firmware, configuration settings, and custom files.
  • Page 291: Installing The Qcmc

    Installing the QCMC CAUTION You must power off the printer before you install or remove the QCMC, or you may damage the QCMC and the printer. If you remove the QCMC after powering on the printer with the QCMC installed, the fault message “SD REMOVED Reboot Printer”...
  • Page 292 This screen will appear every time at power-up until the printer’s flash is saved to the QCMC. NOTE: If the RIGHT ARROW key is pressed, the printer will reboot into normal operation and not save any information to the QCMC. On subsequent power-ups the Save message, shown above, will display again. When the ENTER key is pressed, the printer will not go ONLINE, but instead will copy the printer’s entire flash image to the QCMC, creating a snapshot of the printer’s memory.
  • Page 293: Copying The Qcmc "Snapshot" Image To A Second Printer

    In the unlikely case there is not enough space on the SD to save the entire flash image, you will be prompted with a message “NOT ENOUGH SPACE ON SD / Delete SD File”. This is a fatal error and requires user intervention: ...
  • Page 294 This means that the QCMC is not compatible with the printer’s software or hardware. A software upgrade is required, or a different configured QCMC will be needed. A QCMC validation check will also be performed to ensure the data stored on the SD is not corrupted. If the test fails the following fault message will display.
  • Page 295: Updating The Qcmc Image

    IMPORTANT: When the copy is completed and the printer reboots, the user should run auto-calibration to make sure the configuration changes are used in the calibration process. Updating the QCMC Image This option should only be used when a QCMC image has previously been stored from the target printer. If some configuration settings have been altered from that point, the menu System >...
  • Page 296 WARNING During this process, do not turn off the power. Upon successful completion of saving a flash image to the QCMC, the printer will display a message indicating the operation is complete. The printer will then reboot into normal operation.
  • Page 297: G Custom Configuration Module (Ccm)

    Custom Configuration Module (CCM) Overview The CCM functionality built into the printer can be used to create a CCM SD card that can in turn be used to configure an unlimited number of printers. The programmed CCM SD card can contain printer firmware (program file), a feature file, a CST, downloadable fonts and forms, NIC configurations, customer files, and PTX_SETUP config files.
  • Page 298: Using Ccm To Configure A Printer

    5. Download the configuration files to the printer. These must be downloaded to the printer in a specific order per the table below. All files need to be sent sequentially (e.g. in a batch file) in order to avoid having the download process timeout before all files have been received by the printer. Max.
  • Page 299 4. When the ENTER key is pressed, the printer will start the configuration process. Do NOT power off the printer until the process is complete. When the process completes the printer will display the following message on the front panel: NOTE: The printer may reset during the configuration process, this is normal.
  • Page 300: H Customer Support

    Customer Support Printronix Customer Support Center IMPORTANT Please have the following information available prior to calling the Printronix Customer Support Center: • Model number • Serial number (located on the back of the printer) • Installed options (i.e., interface and host type if applicable to the problem) •...
  • Page 301: Corporate Offices

    Georg-Wimmer-Ring 8b D-85604 Zorneding Germany Phone: +49 (0) 8106 37979-23 Fax: +49 (0) 8106 37979-05 Printronix Auto ID, Asia Pacific Head Office Taiwan 9F, No. 95, Minquan Rd. Xindian Dist., New Taipei City 231 Taiwan (R.O.C) Phone: +886 3 990 6155...
  • Page 302: I Glossary

    Glossary Baud (rate) Baud Rate is the number of information bits that can be transmitted between the printer and the computer in one second. For example, one baud equals one bit per second in a series of binary signals. Both the printer and the computer must be configured to the same baud rate.
  • Page 303 Default A value, parameter, attribute, or option that is assigned by a program or system when another has not been specified by the user. Diagnostic Pertaining to the detection and isolation of a printer malfunction or mistake. Media Media coated with special chemicals that act as an accelerator, acceptor dye, and binder.
  • Page 304 Label Liner (backing) The material labels are attached to during their manufacturing process. Attachment is usually accomplished with an adhesive. After printing, labels can be easily removed from the liner and the liner discarded or recycled. Label Taken Sensor A sensor located at the front of the printer to detect the presence of a label extended out the front of the printer.
  • Page 305 (tags with embedded inlays). Roll Media Media supplied in a roll format, usually wound on a 1-inch or 3-inch cardboard core. The T6000 media hanger assembly accepts both core sizes. Gap/Mark Sensor = Mark: The Sensed Distance value is the physical distance from the leading edge of one black mark to the leading edge of the next.
  • Page 306 Slew Vertical paper movement. Standard-Pitch RFID Labels Labels with RFID inlays that typically have a pitch from 2.0 to 6.0 inches. These labels support encoding of the tag and provide ample space to print text, graphics, barcodes, or logos. Stop Bits The signal which indicates the end of a character or element.
  • Page 307: J Communication Notices And Warranties

    Consult your Printronix representative for information on the products and services currently available in your area. Any reference to an Printronix product, program, or service is not intended to state or imply that only that Printronix product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Printronix intellectual property rights may be used instead.
  • Page 308: Communication Statements

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Printronix is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 309: European Union Conformity

    (www.PrintronixAutoID.com) for the most up to Declarations of Conformity. Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Printronix option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European standard EN 55022.
  • Page 310: German Conformity Statement

    In solch einem Fall ist der Abstand bzw. die Abschirmung zu der industriellen Störquelle zu öergrvßern. Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Printronix Handbüchern angegeben, zu installieren und zu betreiben. Korea...
  • Page 311: Taiwan

    CAUTION: This product is equipped with a 3-wire power cord and plug for the user’s safety. Use this power cord in conjunction with a properly grounded electrical outlet to avoid electrical shock Taiwan WARNING: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user will be required to take adequate measures.
  • Page 312: Software License Agreement

    You agree that this Agreement provides you no more rights with regards to warranty, support, indemnity or liability terms with respect to Printronix Inc, or any contributor to the Embedded Software than that provided by any express warranty that may be made by Printronix, Inc.
  • Page 313: Ecos

    THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THAT EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU. 6. U.S. Government Users The Embedded Software is a “commercial item,” as that term is defined in 48 C.F.R. 2.101 (Oct 1995), consisting of “commercial computer software” and “commercial computer software documentation,”...
  • Page 314: Open Ssl

    Hallqvist. All rights reserved. Copyright © 1998 Stephen Deering Copyright © 1992, 1993 The Regents of the Unversity of California. All rights reserved. This code is derived from software contributed to Berkeley by Stephen Deering of Stanford Unversity. Portions of eCos code are distributed under several BSD style licenses. Other portions of eCos code are distributed under the terms of the GNU General Public License with a non-copyleft exception with allows static links to non-copyleft programs.
  • Page 315: Original Ssleay License

    SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 316: Wpa Supplicant License

    WPA Supplicant License Copyright (c) 2003-2013, Jouni Malinen <j@w1.fi> and contributors. All Rights Reserved. This program is licensed under the BSD license (the one with advertisement clause removed). Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 317: Artifex Portions Software Copyright Notices

    The source is found at http://www.fontsquirrel.com/fonts/list/classification/monospaced and is licensed to Printronix under terms of the Apache License, Version 2.0 described at http://www.apache.org/licenses/LICENSE-2.0.html. Copyright [yyyy] [name of copyright owner] Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License.
  • Page 318: Limited Software Product Warranty

    LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 3. Printronix Auto ID Technology, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.
  • Page 319: Acknowledgement Of Terms And Conditions

    Printronix. (In the United States and Canada, this period provides for onsite support service in the first 90 days of ownership, with return-to-factory service provided from the 91st day of ownership until the end of one year, costs of shipping to be borne by the purchaser.)
  • Page 320 P220000-001 A...

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