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key) after the dial prefix or international dialing code to tell the machine to wait for a
dial tone. If there are frequent problems communicating with a particular remote ma-
chine, try programming the telephone number into a One-Touch key, and then change
the One-Touch parameters for that key (see Dialing/Incoming Call Parameters). Lastly,
either the local or remote machine may require servicing. Try sending a fax to another
location to check the local machine.
Faxing is possible but the image of the document printed by the remote machine
is very poor.
If the faxed document has small type, complex illustrations, photos, or is very light or
very dark, try changing the Resolution and Type of Original settings (see Loading
Documents). Copy the document on the machine to determine how it will transmit.
The problem may be caused by telephone line interference. Try sending the document
again later.
Unwanted reports are printed out.
Check the user function settings and turn off undesired reports (see Reports).
Fax sent but received message was completely blank.
Make sure that the document is loaded face down before faxing.
Image of received fax is very poor.
Contact the person sending the fax and ask them to change their Transmit Resolution
and Type of Original settings. Ask the person to make a copy of the document on their
machine to ensure that it is working properly. Then ask them to send the fax again. If
there is still a problem, try making a copy of a document on the local machine to make
sure it is working properly.
Dialing was tried with a Speed Dial number but nothing happened.
Make sure that the Speed Dial number being used is programmed correctly. When
dialing a two- or three-digit number, be sure to press Speed Dial before entering the
number. Check to see if the Auto Start feature is turned off. If in the OFF state, Start
must be pressed before dialing will commence.
Local machine will not answer the telephone or receive faxes.
First check to see that the power cord is connected properly. Also check the reception
mode setting of the machine. This machine will not receive faxes automatically in the
manual answering mode [TEL] (see Machine Settings).
Documents received are light or have vertical streaks on them, and machine is
not out of toner.
Gently wipe the lens surface of the machine's LED array, and then check to see if the
machine is working properly (see Toner Cartridge Replacement). If the machine still
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