Konica Minolta 9750 Manual
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Konica Minolta 9750 Manual

Konica Minolta 9750 Manual

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Introduction
Thank you for purchasing the Konica FAX 9750
machine, which uses advanced LED technology to
transfer faxed and copied images to plain paper
quickly and sharply. The optional PC interface
allows this unit to function as a 600 dpi class
printer for your computer as well.
The Konica FAX 9750 includes these features:
Year 2000 compliant: all years are recorded in four
digits.
Advanced memory management: memory is freed
up as pages are sent for more efficient transmis-
sion of long documents.
A search feature to allow you to look for pre-
programmed telephone numbers by name.
Personal boxes for confidential reception/transmis-
sion and bulletin polling.
Automatic redial and page re-transmission when a
telephone number is busy or when problems occur
in communication.
Advanced transmission and reception features,
including delayed transmission, transmission to
multiple locations, relay broadcast initiate, and
polling.
Advanced memory transmission and reception
features, including automatic reception into
memory.
Reports to help you keep track of your Konica Fax
operations and settings.
Advanced memory transmission and reception
features, including automatic reception into
memory.
High-speed scanning of original documents while
dialing, so your fax is ready to send as soon as
connections are made.
Photo (halftone) transmission in up to 64 shades
of gray.

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  • Page 1 Advanced memory transmission and reception features, including automatic reception into memory. The Konica FAX 9750 includes these features: Reports to help you keep track of your Konica Fax operations and settings. Year 2000 compliant: all years are recorded in four digits.
  • Page 2 Konica Fax is sending or PC Interface Kit lets you connect your Konica receiving another message. FAX 9750 to your PC for added versatility. Contact your local Konica dealer for details. A manual paper tray to let you load a different type of paper while making copies.

  • Page 4: Component Identification

    Component Identification...
  • Page 5 Holds your original Use for preprogrammed one touch dialing or for documents after they are setting functions. faxed or copied Load documents here face down. Shows status of machine Covers the copy stacker and holds and faxes in progress. original documents to be faxed or copied. Use to enter phone numbers, Flips out to support longer documents.
  • Page 6 Open this cover to expose expansion slot to install the optional memory expansion board and PC interface. Jack for connecting to an outside telephone line. Plug the supplied AC power cord into this inlet. Jacks for connecting to an optional handset, external phone, or answering machine.
  • Page 8 When programming One Touch keys Hyphen key: standby mode. and Auto Dial telephone numbers, use this key to tell your Konica Fax to pause briefly before it dials Auto Dial key: Auto Dial numbers are abbreviated the rest of the telephone number.
  • Page 9 Press this key to open a */Tone key: If your Konica Fax is set to pulse Hook/V. Request key: telephone line for manual dialing. You can hear the dialing, this key allows you to switch from pulse to dialing through your fax machine’s speaker.
  • Page 10 17 Alarm indicator: This indicator glows red and an • On the Konica FAX 9750, the Plus key is alarm sounds to notify you of any problem that One Touch key 13 occurs. Check the display panel for an explanation of the problem.
  • Page 11 To select a function: • The Konica FAX 9750 has keys 1– 15 available on the main One Touch panel. Press the Select Function key. To access One Touch keys 16–30 on the Konica FAX Press the corresponding One Touch key.
  • Page 12 10/Message Print From Memory key: Your fax machine, which then broadcasts the message Konica FAX 9750 is set to receive messages into to a number of other fax machines. See page 49. memory and not print them when it runs low on toner.
  • Page 13 If it is equipped with the optional Off-Hook Alarm tone: handset, and if the handset is left off the hook, your Your Konica FAX 9750 makes a number of sounds Konica FAX 9750 emits an intermittent warbling sound. To to inform you of specific conditions.

  • Page 14: Installation

    Installation To install your new Konica FAX 9750, follow the Before you begin, be sure that all the items listed instructions from Unpacking to Setting the Fax below are included in your package. Identification. You must complete these steps for Konica FAX 9750 your machine to operate properly.
  • Page 15 Press in the cover release buttons on the side of the copy stacker until it clicks open. Lift up the stacker. Install the Document Stacker Slip the document stacker indents over the tabs on the rear of the unit so that they click into place. Take out the image drum cartridge.
  • Page 16 Unwrap the toner cartridge and gently shake it to Replace the image drum cartridge. distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge. Install the Toner Cartridge With the ridged side facing up and the blue lever on your right, insert the toner cartridge into the Remove the sponge and discard.
  • Page 17 Tip: Now, you can connect either an external telephone or the external handset option for your Konica Fax. See the instructions that follow. If you purchased an external handset option with your Konica FAX 9750, follow these instructions to install...
  • Page 18 Feed the telephone cord from the back of the cradle Position the handset cradle on the left side of the through the cable run located on the back of the Konica Fax. Konica FAX 9750. Feed cable here...
  • Page 19 CSA approved. Insert one end of the telephone cord into the TEL 1 or TEL 2 jack on the back of the Konica Fax, and the other end into the jack in your external device. To connect both an answering machine and a telephone, first connect your answering machine to Plug the power cord into the back of the unit.
  • Page 20 A4 paper. Note: Your Konica FAX 9750 is set at the factory to use letter size paper. To use a different paper size, change the 1ST PAPER SIZE user function setting to match your new paper size.
  • Page 21 If you are using legal-size paper, pull out the Replace the paper tray. Push it forward until it extension at the back of the paper tray. locks. Remove the paper from its wrapper (up to 250 sheets). Note the “print side” notice printed on the label.
  • Page 22 If you do not an- equipment is connected to it. Read through the swer within 35 seconds, your Konica FAX 9750 mode descriptions below, then follow the instructions to switches back to fax mode to allow the calling change to the mode that best fits your needs.
  • Page 23 Konica automatically resends them to the forwarding FAX 9750 or the name of your company or office number you have programmed into the machine. and the machine’s number. It is printed at the top See page 25 for details on how to set the of every fax you send.
  • Page 24 To program your Fax ID: To Do This Enter numbers Numeric keypad (press once) Press the Select Function key. Enter spaces 14/Space One Touch key Press the 9/User Program One Touch key. The Enter hyphens Hyphen key display shows 1:FUNC. PROGRAMMING. Enter alphabet characters Locate the character you want on the numeric keypad.
  • Page 25 You must Your Konica FAX 9750 comes with two languages installed-- program a forwarding number before you can set English and Spanish, French or Portuguese, depending on the 9750 to Fax Forwarding mode.
  • Page 26 PBX. 9 Press the 14/Space One Touch key repeatedly until the display changes. If you are connecting your Konica FAX 9750 to a PBX, follow the instructions below. It can then detect 10 Press the Yes key.
  • Page 27 Copying Neatly stack your documents, then inser t them face down into the document feeder. Readjust the You can use your Koica fax as a stand-alone copier document guides for a snug fit. Your machine will to make up to 99 copies of a document at one time. grip the documents, and pull the bottom page into The default resolution for copies is FINE;...
  • Page 28 Pull the manual paper feeder down until it is horizon- tal. Your Konica FAX 9750's manual paper feeder allows you to make copies on a different type of paper than what you normally keep in the paper tray. To make copies using the manual paper feeder, follow the instructions below.
  • Page 29 Insert a sheet of paper face up. Adjust the guides again to ensure that the paper is straight. Press the Copy key (see the instructions above). If you are making more than one copy, or copying a multipage document, insert additional sheets when the previous sheet is all the way through the machine.

  • Page 30: Faxing: Dial Directories

    One Touch keys and the Auto Dial numbers Press a One Touch key to program. available in your Konica FAX 9750. It also explains Note: To program or use One Touch keys 16-30 on how to organize the programmed numbers into the Konica FAX 9750, grasp the One Touch keyboard groups for easier faxing to multiple locations.
  • Page 31 Press the Start key. The display shows NO=<OR LOCATION> for about three seconds. To Do This Enter the optional alternate fax number, if desired. Enter numbers Numeric keypad (press once) Refer to the instructions following Step 5. Enter spaces 14/Space One Touch key Enter hyphens (-) Hyphen key 10 Press the Start key to finish programming the...
  • Page 32 Press the Yes key. ing purposes. These are situations where the The display shows FUNCTION NO. [ ]. chain dialing feature is helpful. Using the numeric keypad, enter 23. To create a chain dial number, program up to the first The display shows 23:ONE TOUCH PARAM 31 digits of the number into a One Touch key or Auto YES [OT] NO[ ].
  • Page 33 Model Auto Dial Numbers Available character. character you want appears. The following Konica FAX 9750 01–64 characters are available: ! # & ‘ ( ) * + , - . / : ; The display briefly shows NO=<FAX NO.>, = ? · ä ß ñ ö ü Æ Å Ø æ å ø.
  • Page 34 Press Auto Dial. Enter the 2-digit Auto location Dial number. Press Yes to add it to the group. The Konica FAX 9750 can have up to 79 locations per group. Delete a previously Press the One Touch key. Press No added One Touch to delete it from the group.

  • Page 35: Faxing: Basic Operations

    (or light) Dealer. paper work best. Send only documents that are rectangular. Your Konica FAX 9750 can scan paper with a ba- Never use documents that have wet or sticky sis weight between 13 pounds (50 g/m ) and 28 surfaces, wrinkles, staples, or paper clips.
  • Page 36 When loading multiple-page documents, do not load Stack your documents neatly, then insert them paper thinner than 0.003" (0.08 mm) or thicker than face down into the document feeder. Readjust the 0.005" (0.13 mm). For single-page documents, do document guides for a snug fit. not load paper thinner than 0.002"...
  • Page 37 A One Touch key Press the One Touch key. (On the Konica message. XX.X indicates the transmission FAX 9750, lift the main One Touch key pad to speed in bits per second. reach One Touch keys 16–30.) RESULT = OK The fax was sent successfully.
  • Page 38 When selecting locations, press the Search key. You can redial a number manually at any time by The display will show ENTER 1'ST CHAR. pressing the Redial key. Repeatedly press the Search key to look through Note: If a power loss occurs, the redial information is the entire list of locations in alphabetical order, or lost—see “Power Failures and Memory,”...
  • Page 39 Or press Search to cycle through the available unprogrammed keys/numbers, then press If your Konica FAX 9750 is set to the manual receive [TEL] to program to the number you want. Press mode, it treats all incoming calls as voice conver- to stop the process.
  • Page 40 The Konica FAX 9750 displays PROGRAMMING for a few seconds, then the stored faxes print. When your Konica FAX 9750 runs out of paper, The closed network option lets you set your machine incoming faxes are stored in the machine’s to only transmit faxes to or receive faxes from loca- memory.
  • Page 41 Either the person send- ing or receiving the fax can initiate a voice request. If power to your Konica FAX 9750 is interrupted, the If you are sending a fax, you can answer a voice re- problems listed below will occur.
  • Page 42 You cannot use it with memory, delayed, relay, or broadcast faxing. You cannot use the voice request function when your are operating the Konica FAX 9750 at transmission speeds greater than 14,400 bits per second. During a fax communication, press the Hook V Request key.

  • Page 43: Faxing: Advanced Operations

    Using the numeric keypad, enter the time you wish delayed fax is waiting to be sent? the transmission to begin, in 24-hour format—8:00 Note: The Konica FAX 9750 sends from feeder by is 08:00; 8:00 is 20:00. default. To change the default setting, see “Mem./ Press the Yes key.
  • Page 44 Konica FAX 9750: Press the Yes key. the transmission to begin, in 24-hour format—8:00 is 08:00; 8:00 is 20:00. 10 Select a location. Refer to the following instructions. Press the Yes key. The display shows FEEDER To Select Using Do This A One Touch key Press the One Touch key.
  • Page 45 Step 9. To remove a location, manually entered numbers. select the location in the same way, but press the The Konica FAX 9750 can send a fax to as many key to delete it from your transmission. as 89 locations.
  • Page 46 This is an ex- Press the Start key. Your machine begins sending clusive Konica feature; you cannot use it with another the fax. manufacturer’s fax machines. Note: To send a confidential fax, you must know in ad- vance the mailbox the message should be sent to.
  • Page 47 10 Press the Yes key to confirm your entry. Press the Select Function key. 11 Konica Fax then asks you to enter another mailbox Press the 9/User Program One Touch key. The number. To continue programming mailboxes, go display shows 1: FUNC. PROGRAMMING.
  • Page 48 Model Mailbox Numbers 14 Your fax machine will ask you to enter another Konica FAX 9750 1-8; enter as 1 digit mailbox number. To continue programming mail- The display asks you to confirm the box number.
  • Page 49 The display shows PRG. PASSWORD [ ]. Note: If no message is stored in that mail box, the display Your Konica FAX 9750 can act as the relay initiating shows NO DATA IN MEMORY. station, which starts the relay broadcast by sending the original documents.
  • Page 50 Auto Dial number: a.) The first time you use this feature, the display reads: REMOTE LIST NO. [ ] Konica FAX 9750: Auto Dial number 64 ENTER 01-99 Be sure to program the number in the format the relay key sta- - Using the numerical keypad, enter the 2-digit relay tion uses for dialing, including access digit, if any, etc.
  • Page 51 Load your documents. the numeric keypad Press the Select Function key. Press the Start key. Your Konica FAX 9750 begins to connect to the relay key station and transmit the fax Press the 5/Polling One Touch Key. The display to be relayed to the selected group.
  • Page 52 11 The Konica FAX 9750 then asks you to enter another mailbox number. To continue programming mailboxes, go back to step 5. When you are finished, press the Press the Select Function key.
  • Page 53 Load the document into the stacker. After your Konica FAX 9750 has finished scanning a document into memory—and while it is transmitting from Press the Select Function key. memory—you can: Press the 5/Polling One Touch key. The display shows Load another document and prepare it for transmission.
  • Page 55 Konica FAX 9750 Press the Yes key. The report prints. Many of your Konica FAX 9750’s features and functions have settings which can be changed to customize its operation. The user functions control User function settings allow you to customize the a broad range of features, such as when certain general operation of your machine.

  • Page 56: Image In Mcf

    05 SENDER ID: This function controls the ceive faxes from outside your network, select RX. printing of your Konica Fax’s Sender ID on the Available settings are OFF (default), T/R, and RX. faxes you send. See page 23 for details. When...
  • Page 57 The available settings are 1 RING (default), 5 SECONDS, 10 SECONDS, 15 SECONDS, or 20 SECONDS. To set up your machine to recognize another ring Note: At the default 1-ring setting, your Konica Fax pattern: answers calls immediately, and you will not hear any ring.
  • Page 58 DISTINCTIVE RING, SET. Using the OTHER setting: When using the Konica FAX 9750 as a PC printer, you can load A5 and 6 Press the Yes key. The display changes B5 size paper into the paper tray. However, re-...
  • Page 59 Avail- ON (default): Only rings when set to Manual able settings are FEEDER (default for 9750) and MEMORY. Receive [TEL] mode or when the RING RESPONSE function is set to 5, 10, or 20 Note: If you are using the MEMORY setting and you send seconds.
  • Page 60 20 ECM FUNCTION: The error correction mode function may help your machine improve commu- Press the Select Function key. nication in areas where telephone line conditions are marginal. See the Troubleshooting section of Press the 9/User Program One Touch key. this User's Guide for other suggestions if you have The display shows 1:FUNC.
  • Page 61 BUSY TONE DETECT: This function allows your automatically pauses for an outside line before dialing Konica Fax to detect a busy tone when sending a the rest of the number. See “Connecting to a PBX,” fax. Available settings are ON and OFF. Default: page 26, for instructions on changing this setting.
  • Page 62 NO TONER MEM.RX: When this function is on, your machine automatically receives messages in memory In many cases, service function settings greatly when it is low on toner. change the way your machine operates. To change any of these settings, contact your Authorized Konica Dealer.

  • Page 63: Fax Reports

    Service codes. Be sure to report these diagnostic codes if you contact your Authorized Service Dealer about communication problems. Your Konica FAX 9750 provides a variety of useful reports which help you understand its current settings, programming If the fax was transmitted from memory (not and operations.
  • Page 64 Authorized Konica Dealer about communication problems. Each time you program a multiple-location trans- mission (broadcast), your machine gives you the option of printing this report to confirm your entries. Information in this report includes: The four reports described in this section—Activity...
  • Page 65 Touch key (PRM. ECHO). Service codes. Be sure to report these diagnostic A listing of all of the One Touch keys and Auto codes if you contact your Authorized Konica Dial codes included in each group. Dealer about communication problems.
  • Page 66 Current dial parameter settings. Certain information stored in your machine is lost Result codes indicate the results of communications. if power is interrupted under these circumstances: Code Description If there is no optional memory expansion board BUSY The other machine’s line was busy or there was no answer. installed.

  • Page 67: Problem Solving

    Problem Solving Pull out the jammed document. When a document jams while being faxed or scanned, your machine beeps, the red Alarm indi- cator lights, and DOCUMENT JAM appears in the display. If the jammed document looks as if it is positioned straight in your feeder, press the Stop key to try to feed the document the rest of the way through the feeder.
  • Page 68 Notes: Push the buttons on the side of the copy stacker until you hear a click. Lift the copy stacker up. If you experience paper jams often, the type of paper you are using may be the problem. For best results, select paper developed specifically for photocopying or laser printing.
  • Page 69 Pull out any paper you see jammed inside the Make sure the paper stop in the tray is properly machine. adjusted: not too loose, not too tight. Slide the paper tray all the way back into the machine. Pull out the paper tray. If any paper in the tray is damaged, remove and replace it.
  • Page 70 Reach between the two stackers and push back the Note: The first toner cartridge in your new Konica FAX 9750 blue output guide while pulling the paper out. Do not has to fill the drum reservoir and saturate the developing roller force the paper: you could damage the mechanism with toner.
  • Page 71 If your machine displays “TONER LOW” or copy stacker until you hear a click. Lift the copy “REPLACE TONER CART.,” replace the toner stacker. cartridge with a new one soon. If print density is high enough, you can continue to to use the toner cartridge without replacing it until print quality becomes unacceptable.
  • Page 72 With the ridged side facing up and the lever on your right, insert the toner car tridge into the image drum unit. Slide the left end of the cartridge in first, then lower the right end into place. 8 Close the copy stacker and push down until you hear the copy stacker click into place.
  • Page 73 The “CHANGE DRUM SOON” message is a warning of paper you use, and the number of pages per job. that the image drum cartridge in your Konica FAX 9750 may be approaching the end of its usable life, Cautions: which is approximately 20,000 pages, depending on Never expose the image drum unit to light for more the length and type of document you receive or copy.
  • Page 74 Push in the cover release buttons on the side of the copy Remove the protective sheet from the new image drum. unit stacker until you hear a click. Lift the copy stacker. Insert the new image drum unit into your machine. To ensure that the image drum is positioned correctly, press down firmly on both of the locations on the image drum marked “PUSH.”...
  • Page 75 Close the copy stacker and push down until you hear Wait until the time, date and answering mode appear on the the copy stacker click into place. Besure that the display. Then press the Select Function key. cover latches on both sides. Press the 7/Counter Display One Touch key.

  • Page 76: Cover Open

    DOCUMENT JAM [FAX] NO PAPER [FAX] CONFIRM AND "STOP" A document to be faxed or scanned has jammed in the REPLACE PAPER scanner. Follow “Clearing a Document Jam” procedures The paper tray is out of paper. Add more paper. If there at the beginning of this chapter (page 67).
  • Page 77 REPLACE TONER CART. The print counters count the number of pages your Konica FAX 9750 has printed or scanned in its Toner is running low in the toner cartridge. Replace the lifetime. If you are experiencing a problem, a service cartridge as soon as possible.
  • Page 78 Your machine won’t dial. Check the power cord and wall outlet. Make sure that your telephone line (not your external Your Konica FAX 9750 is a complex machine with telephone or handset) is connected to the LINE outlet on the many features and functions.
  • Page 79 (refer to “Replacing the Toner Cartridge,” page 70). If your machine still does not work properly, remove the The image received on your Konica FAX 9750 was very image drum unit (refer to “Replacing the Image Drum Unit,” page poor.
  • Page 80 You must enter your access digit to reach an outside line before the telephone number for each number that you dial or Konica is firmly committed to the satisfaction of our program into your machine. Also, your machine must be customers.

  • Page 81: Specifications

    Specifications Dimensions 13" x 16.5" x 9.6" W x D x H (33cm x 42 cm x 24.5 cm), excluding paper tray Weight 28.7 lb (13 kg) with image drum Power 120 VAC ± 10%, 50/60 Hz ± 2% or 220/240 VAC ± 10% , 50/60 Hz ±2%...
  • Page 82 Index Symbols alternate number 11 Answering Machine */Tone key 9 connecting 19 0/Unique key 9 Answering machine 19, 22 1/Delayed TX key 11, 43 Answering mode 22-23 10/Message Print From Memory key 12 setting 22 1'ST PAPER SIZE: 58 Auto Dial key 8, 33, 34 2'ND PAPER SIZE: 58 Auto Dial numbers 32-33, 79 2/Broadcast Feeder TX key 11, 45...
  • Page 83 Copy 8, 27 Copy key 8, 27 Call Back Number 23 Counter Display key 12 Chain dalling 32 Customer Information Center 80 CHANGE DRUM 73, 76 Customer Service Representatives 80 Cleaning page 70 Clock setting 21 Date Closed network 40, 56, 80 setting 21 Codes Delayed TX key 11...

  • Page 84: Ecm Function

    Documents loading 36 Handset 39 preparing 35 installing 17-19 Drum counter Hook/V. Request key 8, 38 resetting 12, 75 Hyphen key 8 Echo Protection 31 Image Drum Cartridge 6 ECM FUNCTION 59 replacing 73-75 End of Session tone 13 INCOMING RING 59 Error Tones 13 Internet 81 External Telephone...
  • Page 85 Language key 9 setting 25, 58 NO PAPER 76 LED array 72 NO TONER MEM.RX 62 LED Print Head 6 Number LINE jack 17 alternate 11 Location ID 30, 31, 32, 33 primary 11 Location Program key 12 Numeric keypad: 9 LONG DOC.

  • Page 86: Pc/Fax Switch

    PC Fax mode [PC] 23 Redialing 38 PC mode 23 Reduction, automatic 20 PC/FAX SWITCH 59 REFER TO USER GUIDE 74 Phone Directory 65 Relay broadcast report 50 Plus key 10 Relay Broadcasting 49-51 Polling 51, 80 Relay Initiate TX key 12 Polling, bulletin 52 Relayed fax transmission 12 Polling key 12...

  • Page 87: Time/Date Print

    Service Function Settings 62 stopping 38 Signal Tones 13 Transmit Resolution 79 Space key 10 Transmit Resolution/Yes ß 9 Start 10 TSI PRINT 62 Start key 10 TSI/CSI 23 Stop 10 TX MODE DEFAULT 56 Stop key: 10 Type of Original 79 Supplies 82 T/F mode 22 User function settings 55-60...

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