Setting The Answer Lines Status - Nortel Call Center Telephone Administration Manual

Setting the Answer Lines status

The Answer Lines status determines whether Call Center answers the assigned lines. If the Answer
Line status is set to Yes, Call Center answers the lines assigned as Call Center and CallPilot
answers the lines assigned as AA. If the Answer Line status is set to No, neither Call Center nor
CallPilot answers lines.
To set the Answer Lines status
Pswd:
RETRY
Choose option
OPER
Atdt avail: x
CHNG
Business open: x
CHNG
Answer lines? N
CHNG
Press ≤·°¤.
1
OK
Enter the Operator password, and then press OK.
The default Operator password is fl‡‹‡¤°fl‡
(Operator). To change the Operator password refer to
Operator password" on page
Press OPER.
2
MODE
Press NEXT
3
NEXT
Press NEXT.
4
NEXT
Press CHNG.
5
NEXT
If you set Answer Lines to N the display shows Disabling...
If you set Answer Lines to Y the display shows Enabling...
Press ® to end the session.
6
Chapter 3 Call Center general properties
167.
Call Center Telephone Administration Guide
31
"Resetting the