Programming Not Ready To A Memory Button - Nortel Call Center Telephone Administration Manual
Nortel networks call center telephone administration guide
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Also See for Call Center Telephone:
- Installation and maintenance manual (1358 pages) ,
- Set up and operation manual (289 pages) ,
- Supplementary manual (39 pages)
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Not Ready is automatically enabled if you do not answer your telephone, and if this option is
configured in Call Center.
Programming Not Ready to a memory button
You can have convenient, one button access to Not Ready if you program a memory button with
the Not Ready Feature Code. If the memory button you choose has an indicator, the indicator
shows your busy status:
•
If the indicator is off, Not Ready is off.
•
If the indicator is on, Not Ready is on.
•
If the indicator is flashing, the Break Time feature is on.
For how to program a memory button, refer to
Code" on page
19.
Chapter 11 Monitoring call activity
"Programming a memory button with a Feature
Call Center Telephone Administration Guide
157
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