Nortel Call Center Telephone Administration Manual page 140

140 Chapter 10 Routing table administration
Route Table
DAY NIGHT
Day routing
SETUP
Greeting type
EWT NORMAL
Step 1
DIST GRTG
CC greeting: x
RETRY
CC greeting: x
RETRY PLAY
Type: Force
Norm XFER
Type: Norm
Force XFER
Another step?
YES
Step 2
DIST GRTG
Dist time: 00:30
CHNG
Dist time mmss:
RETRY
Dist time: 01:00
CHNG
Another step?
YES
Step 3
DIST GRTG
Greeting type
EWT NORMAL
CC greeting: x
RETRY
CC greeting: x
RETRY PLAY
Type: Norm
Force XFER
AA Key: 1
CHNG DISABL NEXT
Oper Key: 0
CHNG DISABL NEXT
Mbox Key: 9
CHNG DISABL NEXT
N0025637 01
10 Press DAY.
QUIT
11 Press SETUP.
QUIT
12 Press NORMAL.
13 Press GRTG.
OTHR
14 Enter the number of the greeting you want to use and press OK.
OK
15 Press OK.
OK
16 Press Force and press OK.
OK
17 Press OK.
OK
18 Press YES to continue to build the table.
QUIT
19 Press DIST.
OTHR
20 Press CHNG.
OK
21 Enter 0100 and press OK.
OK
22 Press OK.
OK
23 Press YES.
QUIT
24 Press GRTG.
OTHR
25 Press NORMAL.
26 Enter the number of the greeting you want to use and press OK.
OK
27 Press OK.
OK
28 Press XFER.
OK
29 Press NEXT.
30 Press NEXT.
31 Press NEXT.