Deleting A Personalized Mailbox Greeting - Nortel Call Center Telephone Administration Manual

68 Chapter 6 Setting up skillset mailboxes
Ph: <xxxxxxxxxx>
RETRY
Record greeting:
RETRY
Accept greeting?
RETRY PLAY

Deleting a Personalized mailbox greeting

If you no longer need a Personalized mailbox greeting, you can delete it.
<Skillset name>
Greeting options
REC CHOOSE
Greeting:
PRIME ALT
Greeting:
RETRY
Ph: XXXXXXX
CHNG DEL
N0025637 01
8 Enter the telephone number (maximum 10 digits) that you are
OK
assigning the Personalized mailbox greeting to.
Press OK or £ to accept the telephone number.
9 Lift your handset.
OK
At the tone, record your greeting.
Press OK or £ to end the recording.
10 Press OK or £ to accept the greeting,
OK
or
press PLAY or⁄ to listen to the greeting
or
press RETRY or ¤ to re-record the greeting.
11 Press ® to end the session.
≤
1 Press
Follow the voice prompts or the display button options on your
telephone, to open the skillset mailbox.
2 The skillset mailbox name appears briefly.
3
If you use the CallPilot interface:
Press °¤ to open the Greetings Options menu
•
• Go to step 4
If you use the Norstar Voice Mail interface:
Press ADMIN or °
•
Press GREET or ¤
•
• Go to step 4
Press REC or ⁄.
4
CFWD
Press PERS or ‹ to choose a Personalized mailbox greeting.
5
PERS
6 Enter the Personalized greeting number that you want to delete.
OK
Press DEL or ¤ to delete the greeting.
7
OK
Press ® to end the session.
8
·°⁄.