Setting The Automated Attendant Status - Nortel CallPilot 150 Administration Manual

96 Chapter 9 CallPilot operations

Setting the Automated Attendant status

The Automated Attendant plays after the Company Greeting and after a caller leaves a message in
a mailbox. The Automated Attendant gives callers a list of options such as entering a mailbox
number, accessing the Company Directory or reaching the Operator. You can turn the default
Automated Attendant off at any time and record a customized menu prompt. For more information
about recording customized menu prompts, refer to
When the Return to Automated Attendant status is set to No, callers do not have any options after
they leaving a message. Callers hear the voice prompt "Message delivered. Exiting the system,
good-bye", and the call ends.
You can set the Automated Attendant prompt to No to prevent callers from having lengthy
CallPilot sessions, or if you use CallPilot behind a private exchange system.
To change the Automated Attendant status
Log:
QUIT RETRY
Admin
MBOX AA
Auto Atdt Admin
GRTG TABLE
Greeting admin
GRTG
Return to AA: Y
CHNG
P0919416 03
Press ≤·°‹.
1
2
Enter the System Administrator Mailbox number and password,
OK
then press OK.
3
Press AA.
OTHR
4 Press GRTG.
LINES
5
Press AA.
AA
6 Press CHNG.
NEXT
If you select N callers cannot return to the Automated Attendant
Menu prompt after they leave a message.
Press ® to end the session.
7
"About Company Greetings" on page 43.