Nortel Call Center Telephone Administration Manual page 91

To change the destination from telephone to another destination
Msg notify
ADMIN SELECT
Notify: phone
CHNG NEXT
Destination:
PHONE EXT PAGER
<x>
RETRY OK
Accept:<xxxx>
RETRY OK
Notify:<x>
CHNG NEXT
Chapter 7 Off-premise Message Notification
≤
·°⁄.
1 Press
Follow the voice prompts or the display button options to open the
skillset mailbox.
2
If you use the CallPilot interface:
Press °fi to open the Mailbox Tools
•
Press NOTIF or ¤ to open the Off-premise Message
•
Notification menu
• Go to step 3
If you use the Norstar Voice Mail interface:
Press ADMIN or °
•
Press fl to open the Off-premise Message Notification
•
menu
• Go to step 3
Press ADMIN or ⁄ to set up Off-premise Message Notification.
3
Press CHNG or ⁄ to change the destination.
4
Press PHONE or ⁄ to choose another telephone number
5
destination
or
press EXT or ¤ to choose an extension destination
or
press PAGER or ‹ to choose a pager number destination.
Enter the destination number and press OK or £.
6
The destination telephone number cannot be longer than 30 digits.
Press OK or £ to accept the destination number
7
or
press RETRY or • to re-enter the destination number.
Press NEXT or £ to continue
8
or
press CHNG or ⁄ to change the destination, and repeat steps 6
through 8.
Call Center Telephone Administration Guide
91