Nortel Call Center Telephone Administration Manual page 75
Nortel networks call center telephone administration guide
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Also See for Call Center Telephone:
- Installation and maintenance manual (1358 pages) ,
- Set up and operation manual (289 pages) ,
- Supplementary manual (39 pages)
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To reply to an internal caller - CallPilot
Press ≤·°⁄.
1
Follow the voice prompts or the display button options on your
telephone to open the skillset mailbox.
2
A mailbox summary is announced.
While you are in your message list, you can play any message.
Press ¤ to play the current message.
3
Press · to call the caller
4
or
press ‡⁄ to record and send a reply.
Chapter 6 Setting up skillset mailboxes
Call Center Telephone Administration Guide
75
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