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Call Center Telephone
Administration manual
Routing Tables - Nortel Call Center Telephone Administration Manual
Nortel networks call center telephone administration guide
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Also See for Call Center Telephone
:
Installation and maintenance manual
(1358 pages)
,
Set up and operation manual
(289 pages)
,
Supplementary manual
(39 pages)
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Contents
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178
Chapter 14 Call Center Programming Record
Routing Tables
Skillset # _______________
Step #
Type of step:
Greeting, Distribution,
Transfer, Disconnect, Go To
N0025637 01
Day or Night _______________
Step parameters
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