Opening A Skillset Mailbox - Nortel Call Center Telephone Administration Manual

Nortel networks call center telephone administration guide
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Opening a skillset mailbox

You can open an initialized skillset mailbox from:
your extension
another extension
an outside tone dial telephone
To open a skillset mailbox - Norstar Voice Mail
Pswd:
OTHR
RETRY
1 new 1 saved
PLAY
REC
To open a skillset mailbox - CallPilot
Mbox:
RETRY
Pswd:
RETRY
1. Press
2. Enter the skillset mailbox password and press OK or £
OK
or
if you are at another extension, or if you are using a Guest
mailbox, press OTHR or • to display the Log
this prompt appears, enter the skillset mailbox number and
password.
3. After you open the skillset mailbox, the telephone display shows
ADMIN
how many new and saved messages are in the mailbox.
1. Press
2. Press £
OK
or
if you are at another extension, enter the skillset mailbox number
and then press OK or £.
3. Enter the skillset mailbox password and press OK or £.
OK
Chapter 6 Setting up skillset mailboxes
·°⁄.
·°⁄.
Call Center Telephone Administration Guide
59
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prompt. When

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