Canon imageRUNNER 7095 Service Manual page 359

Chapter 12
Error string
12 Server response error
(Hexadecimal)
13 Device internal error Device internal error such as the memory
14 Server schedule is
invalid
15 Server response time
out
16 Service not found
17 E-RDS switch is set
OFF
18 Server schedule is
not exist
19 Network is not
ready, try later
20 URL error
[Method name]:
Method name
1 postServiceModeCount
2 postModeCount
3 postPartsCount
4 postFirmwareInfo
5 getOperationList
6 postOperationOutcome
7 postConfiguration
8 postGlobalClickCount
9 postJamLog
10 postServiceCallLog
11 postAlert
12 postDebugLog
13 getConfiguration
14 communicationTest
[Server side detailed error]:
Detailed error information returned from UGW is displayed for "Server response error".
However, only the first 128 characters are displayed by the entire error information.
Nothing is displayed here at other errors.
12-8
Cause
UGW returns the error but communication to
UGW is succeeded.
(Hexadecimal) displayed after the message is
error code that UGW returns.
[server side detailed error] is added at the end
of error information only at this error.
cannot be taken occurs.
Illegal schedule transmission information is
set in UGW. (Ex: Every 30 minutes were set
to UGW but the right interval in e-RDS is 1
hour.)
There was no reply from UGW in
predetermined time.
(The congestion of the network etc.)
It is the timeout at HTTPS level.
The URL of UGW is illegal, and UGW is
inaccessible.
You execute the communication test while
the E-RDS switch is OFF.
The e-RDS receives empty schedule data
from UGW.
You execute the communication when the
connection to the network has not been
established.
(The network connection might not be
established from the start-up of the device for
60 seconds.)
Illegal URL (Syntax error etc.)
T-12-1
Counter Measure
After waiting for a while, try again.
Turn OFF/ON of the device main switch.
Or, replace the system software of the
device (upgrade).
Correct the schedule transmission
information setting in UGW. (Ex: every
1 hour)
After waiting for a while, try again.
Check and correct the URL of UGW.
Turn ON E-RDS switch, and execute the
communication test.
Check setting file. (Call the help desk of
UGW.)
Confirm that the network connection has
been established. Moreover, execute
again after enough waiting.
Correct URL.
Meaning
Account counter acquisition phase
Mode counter acquisition phase
Parts counter acquisition phase
ROM version acquisition phase
Check/acquisition phase whether the information
file for me is in UGW.
Phase in which E-RDS configuration is
transmitted to UGW
Counter acquisition phase
Jam notification acquisition phase
Error notification acquisition phase
Alert notification acquisition phase
Log acquisition phase
Information acquisition phase (Schedule
transmission etc.)
Communication test phase