Active Panel Display Help Codes; Checks If The Output Does Not Turn On - Advanced Energy Pinnacle User Manual

Pinnacle™ 20 kW
9. Determine whether the cooling fans are functioning, and ensure your cabinet
allows for adequate ventilation for all the units in the cabinet. (To determine the
correct volumes, see the "Installation" chapter.) If the fans are not functioning
properly, call AE Global Customer Support.

Checks if the Output Does Not Turn On

1. Verify that the joules mode is disabled or has a valid setpoint value. (For more
information, read about the "Energy" function in the "I/O Communication and
Control" chapter.)
2. Verify that the target life counter is disabled or has a valid value. (For more
information, read about the "Target" function in the "I/O Communication and
Control" chapter.)
3. Verify that the user-definable power, voltage, and current limits are set to values
reasonable for the process application.
4. Check for interlock, bus fault, or over-temperature faults.
5. Verify that you have established a valid setpoint.
Help Code Troubleshooting Table
In certain cases, your unit may display one of the following help codes.
Table 7-1. Active Panel Display Help Codes
Help Code
Faults Are Active
Invalid Control Mode
Contactor is Open
Parameter Limit Exceeded
5702156-E
Problem Indicated
H000 A fault exists.
H001 The action requested
was not from the
control source, that is,
an AE Bus command
was issued, but the unit
is in Local control
mode.
H002 The contactor is open.
H003 The AE Bus command
issued had a parameter
that was out of range.
Troubleshooting and Customer Support
Suggested Action
Clear the fault.
Check the control
mode.
Clear any faults and
"listen" to hear if the
contactor closes. Close
the contactor.
Review the AE Bus
command list.
7-3