Returning Units For Repair - Advanced Energy Pinnacle User Manual

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Advanced Energy
Table 7-5. AE Global Customer Support Locations (Continued)
AE, GmbH
Raiffeisenstrasse 32
70794 Filderstadt
(Bonlanden) Germany
AE, Japan KK
TOWA Edogawabashi
Bldg. 347 Yamabuki-cho
Shinjuku-ku, Tokyo Japan
AE, Korea Ltd.
Gongduk Building, 4th floor
272-6 Seohyun-Dong,
Bundang-Gu, Sungam Si
Kyunggi, 463-050 Korea
AE, United Kingdom
Unit 5, Minton Place,
Market Court, Victoria Road
Bicester, Oxon OX26 6QB UK
AE, Taiwan, Ltd.
10F-6, No. 110, Chung Shan Rd.
Sec. 3, Chungho City, Taipei
Hsien
Taiwan 235
AE, China
Rm. 910 Anhui Building,
No. 6007 Shennan Road,
Shenzhen, China 518040

RETURNING UNITS FOR REPAIR

Before returning any product for repair and/or adjustment, first follow all
troubleshooting procedures. If, after following these procedures, you still have a
problem or if the procedure instructs you to, call AE Global Customer Support and
discuss the problem with a representative. Be prepared to give the model number and
serial number of the unit as well as the reason for the proposed return. This
consultation call allows AE Global Customer Support to determine whether the
problem can be corrected in the field or if the unit needs to be returned. Such technical
consultation is always available at no charge.
7-22
Office
Phone: 49.711.77927.0
Fax: 49.711.7778700
Phone: 81.3.32351511
Fax: 81.3.32353580
Phone: 82.342.705.2100
Fax: 82.342.705.2766
Phone: 44.1869.320022
Fax: 44.1869.325004
Phone: 886-2-82215599
Fax: 886-2-82215050
Phone: 86-755-83867986
Fax: 86-755-83867984
Troubleshooting and Customer Support
Contact
5702156-E