Symptoms; Symptom Table-Base Printer; Symptom Table-500-Sheet Tray Input Option; Symptom Table-2000-Sheet High Capacity Feeder Input Option - Lexmark X792 Service Manual

Symptoms

Symptom table—base printer
Symptom
Dead printer
Tray linking will not work.
Paper pick mechanism—pick arm is stuck
in the down position
Symptom table—500-sheet tray input option
Symptom
Printer fails to recognize the option is installed.
Printer keeps on prompting that the jam door is open
even if it's close.
Tray X does not recognize the media size loaded.
Tray missing message appears even if media tray is
installed.
Double feed
Printout is skewed.
Tray LED won't light up during paper jam or tray
empty.
Symptom table—2000-Sheet High Capacity Feeder input option
Symptom
Printer fails to recognize the option is installed.
Printer keeps on prompting that the jam door is open
even if it's close.
Tray X does not recognize the media size loaded.
Tray missing message appears even if media tray is
installed.
Double feed
Printout is skewed.
Printer prompts that tray is empty even if there's
paper in the tray.
Tray LED won't light up during paper jam or tray
empty.
Action
Go to "Dead printer service check" on page
Go to "Tray linking service check" on page
Go to "Pick arm stuck down service check" on page
Action
Go to "Input option not detected (550-sheet/2000-
sheet input option) service check" on page
Go to "Jam clearance cover open (550-sheet/2000-
sheet input option) service check" on page
Go to "Media size error (550-sheet/2000-sheet
input option) service check." on page
Go to "Media tray missing (550-sheet input option)
service check" on page
Go to "Double feed (550-sheet/2000-sheet input
option) service check" on page
Go to "Skew (550-sheet input option) service
check" on page 2-193.
Go to "Tray jam indicator (550-sheet/2000-sheet
input option) service check" on page
Action
Go to "Input option not detected (550-sheet/2000-
sheet input option) service check" on page
Go to "Jam clearance cover open (550-sheet/2000-
sheet input option) service check" on page 2-182
Go to "Media size error (550-sheet/2000-sheet
input option) service check." on page
Go to "Media tray missing (2000-sheet input
option) service check" on page
Go to "Double feed (550-sheet/2000-sheet input
option) service check" on page
Go to "Skew (2000-sheet input option) service
check" on page 2-195.
Go to "Tray empty (2000-sheet input option)
service check" on page
Go to "Tray jam indicator (550-sheet/2000-sheet
input option) service check" on page
7562
2-175.
2-200.
2-191.
2-178.
2-182.
2-184.
2-185.
2-176.
2-200.
2-178.
2-184.
2-187.
2-176.
2-197.
2-200.
2-75
Diagnostic information
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