Make sure the paper type and weight settings match the paper loaded in the tray:
1.
From the printer Paper menu, check the Paper Type and Paper Weight settings.
2.
Before sending the job to print, specify the correct type settings from the computer:
•
For Windows users, specify the setting from Print Properties.
•
For Macintosh users, specify the setting from the Print dialog.
•
LOAD STANDARD PAPER WITHOUT TEXTURED OR ROUGH FINISHES
•
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the worn or defective print cartridge.
•
MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Replace the defective transfer belt. For more information, see the instruction sheet that came with the
replacement part.
•
MAKE SURE THE FUSER IS NOT DEFECTIVE
Replace the defective fuser. For more information, see the instruction sheet that came with the
replacement part.
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Diagnostic information
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