Elan C2 Communications Controller Installation Manual page 56

C2
INSTALLATION MANUAL
Symptom
Doorbell does
not work.
Door Station
does not play
assigned
chime.
Same Door
Chime plays
through all
Door Stations
at the
same time.
Voice from
Door Station
speaker(s) fall
in and out.
Page 54
Table 4-2 C2 Door Station Troubleshooting Procedures
Possible What an authorized installer can do
Cause/s
Door Chime 1. Confirm symptom and pot adjustment levels described at
Output Level is left.
turned down. 2. Make sure the volume controls are turned up. At the Door
Bad, stuck or Station Speaker, short together the two wires connected to
miswired the doorbell button. If you hear the Door Chime, you probably
Doorbell button. have a bad doorbell button.
3. At the C2 short across the (DB1 or DB2) Trigger+ and Trigger- contacts
If you hear the chime, you may have a bad Door Station. If you
still do not hear the chime there may be a problem with the
C2. Call ELAN Technical Support at 1-800-622-ELAN.
Improper Door Make sure you have assigned the desired Door Chime to the
Chime assignment. correct Door Station. Follow the instruction provide on your
Door Station Quick Reference Card or outlined in the How To section in
DIP switch Chapter 1.
may be set Verify that DIP Switch setting for the Door Station in question
incorrectly. is set to the desired setting, (see Appendix B) for DIP switch
assignments.
If problem still exists, call ELAN Technical Support at 1-800-
622-ELAN.
Two or more Verify that DIP Switch ID setting for the each Door Station are
Door Station set to a unique ID, (see Appendix B for DIP switch assignments).
DIP switches If problem still exists, call ELAN Technical Support at 1-800-
may be set to 622-ELAN.
the same ID.
Two or more Verify that DIP Switch ID setting for each Door Station is
Door Station set to a unique ID, (see Appendix B for DIP switch assignments).
DIP switches If problem still exists, call ELAN Technical Support at 1-800-
may be set to 622-ELAN.
the same ID.
E L A N H O M E S Y S T E M S
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