Table of Contents
Advertisement
OPTIMOD 6300 DIGITAL
A) Ensure that the modem cables and phone lines are connected properly.
B) Check that you have entered the correct phone number for connection.
C) Check that you have entered the passcode correctly on the 6300, and the
passcode has also been entered correctly on your PC.
D) Ensure that you enabled the correct PC modem port settings.
E) Ensure that the external modem attached to your 6300 is set to A
F) Make sure that the only "Allowed Network Protocol" is TCP/IP. "NetBUI" and
"IPX / SPX Compatible" must not be checked.
If you cannot connect to your computer through a crossover Ethernet cable:
You must set your Windows networking to provide a static IP address for
your computer because your Optimod does not contain a DHCP server.
You Cannot Access the Internet After
Making a Direct or Modem Connection to the 6300:
If you are connected to the 6300 via modem or direct connect, you cannot access
any other TCP/IP connection. The PPP connection becomes the default protocol
and the default gateway defaults to the 6300 unit's IP address. This means that
all existing network connections point to the 6300 unit. To correct this:
A) In Start / Settings / Network and Dialup Connections, open the direct or mo-
dem connection you are using to connect to 6300.
B) Select "Properties."
C) Click the tab that reads "Networking."
D) Highlight "Internet protocol (TCP/IP)."
E) Select "Properties."
F) Select "Advanced."
G) Uncheck the "Use default gateway on remote network" box.
H) Select "OK."
If this "Use default gateway on remote network" box is not selected, the
gateway will not point to the 6300 unit when you establish a direct or
modem connection.
OS-Specific Troubleshooting Advice
Troubleshooting Windows 2000 Direct Connect:
If you are having trouble establishing a connection, check your New Connection's
properties to make sure they are set up correctly:
TROUBLESHOOTING
A
.
UTO
NSWER
5-9
Advertisement
Table of Contents
Troubleshooting
