Scaler Mode View - AMX Enova DGX 8 Instruction Manual

General Notes for Working with DGX Configuration Software
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* Right-click on a message to access a short-cut menu with options to Copy Selected, Copy All, or Clear. When copying
multiple messages: either select consecutive items by holding down the Shift key and clicking the first and last item or
select nonconsecutive items by holding down the Control key and clicking on each item.

Scaler Mode View

The HDMI Output Board supports SmartScale
the type of incoming video. For systems with special requirements, a Bypass option and a Manual (override)
option for setting custom resolutions are also available.
In the Scaler Mode view, the default settings for the Current and Default scaler modes are both "Auto"
(SmartScale) and the default setting for Aspect Ratio is "Maintain Aspect Ratio."
* SmartScale automatically responds to the display's preferred EDID information and delivers a custom scaled
image based not only on the preferred resolution but also on the additional information associated with that
resolution (e.g., horizontal and vertical pixel count, detailed timing, and color space chromaticity). SmartScale
eliminates the incompatibilities between sources and displays operating at different resolutions by accepting the
highest resolution of every source device ensuring every display operates at its preferred resolution.
Troubleshooting Tip: If the SmartScale functionality on the boards does not result in a good image, the
reason may be because of the display device's handling of the image, e.g., cutting the display short or adding
too much space around the display. These types of concerns need to addressed through the display device's
control menu or by consulting the display device's customer support department.
Scaler Modes
Auto Mode
Auto Mode is the factory default setting and provides SmartScale Technology, which configures the output(s) to
automatically scale the video to the best resolution (up to 1920x1200) and the video parameters for that display
without manual setup. If the image is satisfactory, no further action is required.
Bypass Mode
Bypass mode allows the video signal to pass un-scaled through the system.
If an output connector fails to read the EDID from its attached destination device on power up (i.e., no resolution
data is available from the device), the output connector reverts to the Bypass mode until the video cable is
unplugged and then plugged in, at which time it will attempt to read the EDID again.
Note: When Bypass mode is selected, both interlaced and replicated format can be passed.
Manual (Override) Mode
When you select Manual in the Scaler Mode view, the program sets up the video scaler with the factory default
values (1280x1024 @ 60 Hz) for the selected outputs.
The Manual mode allows you to manually configure a specific or a custom scaled output resolution to send to the
display monitor(s). In this mode, the system ignores the EDID data being received from a display up to
1920x1200. When you select and set the Manual (override) scaler mode, select the Scaler Override tab to
configure the resolution (see page 157).
Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers
DGX Configuration Software only displays inputs and/or outputs that can be modified.
File menu – Select Open File to load a file to the program (the file type available depends on the selected
view). Select Save to File to save a file containing the currently displayed settings in the currently selected
view.
Communication menu – Use to change the communication settings for the DB-9 serial and Ethernet ports.
This menu also includes the option to "Refresh Device Lists," which affects all device lists in the program.
Utilities menu – If the program cannot read and write the EDID data from the destination devices, the system
may not support all of DGX the Configuration Software functionality. From the Utilities menu, select Launch
EDID Programmer Classic and follow the directions in its Help file.
Help menu – Access the Help file for the program, open a link for the Web Update option (to download
updates for the program), and view current version information.
Messages in the bottom pane of the DGX Configuration Software dialog box report status of operations.
Messages can be copied* for technical support purposes.
Appendix A – DGX Configuration Software
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Technology* to ensure appropriate output resolution regardless of
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