Troubleshooting Media Manager - Blackberry Bold 9700 Manual

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Figure 3-3. Selecting and deleting media from your BlackBerry with Media Manager
1. Click the + sign next to the BlackBerry nnnn-PIN:xxxxxxx [Media
Card] in the lower left window to see all the folders on the media card.
2. Then click on a folder from which you wish to delete media on the media
card.
3. Select the items, using Ctrl + click or Shift + click to select a list of
items.
4. Once the items to delete are selected, press the Delete key on your
keyboard, or right-click and select Delete.
TIP: Videos and songs will usually be the largest items on your BlackBerry- -deleting these
items will free up more space than deleting individual pictures.

Troubleshooting Media Manager

Sometimes when you are previewing a file or performing some other function, Media
Manager might crash and stop responding. If this is the case, you can stop the program
by following these steps:
1. On your Windows computer, press three keys simultaneously: Ctrl + Alt
+ Del.
2. If you are given a choice, then select Start Task Manager.
3. From the Window Task Manager (Figure 3-4), click on the Processes
tab.
4. Scroll down and highlight the Image Name of MediaManager, as
shown.
5. Click the End Process button at the bottom.
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CHAPTER 3: Windows PC Media and File Transfer
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