Correcting The "Invalid Account. Please Validate" Message - Blackberry Bold 9700 Manual

4. At the bottom of the screen, under
Delivery, check the Leave a copy
of messages on the server box.
5. Then check the Remove from
server after X days box. We
suggest changing the number to
about10 days. This allows you time
to make sure that the message
reaches both your BlackBerry and
your P C---- - but doesn't clutter the
server for too many days. If you
make the number of days too high,
you may end up with a Mail Box
Full error and have your incoming
email messages bounced back to
the senders.
NOTE: Remember to repeat this process for every email account that you have going to both
your computer and your BlackBerry.
Correcting the ''Invalid Account. Please Validate'' Message
From time to time, you may see an invalid email account message, such as the one
shown in Figure 1-6, either inside your BlackBerry Email Setup icon or when you log in
to your wireless carrier's web site. This may happen if you have changed your email
account password, or sometimes it just happens if the system encounters an
unforeseen e rror---- - through no fault of your own! The following sections provide the
steps to correct the problem.
Using Your Computer
You can log in to the BlackBerry Internet Service site from your computer to correct the
invalid account. See Figure 1-6.
1. Log in to your BlackBerry Wireless Carrier's web client (see page 55 for
list of sites).
CHAPTER 1: Email Set Up
Check both of
these boxes
53
Set this to
about 10 days.