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Blackberry Bold 9700 Manual

Blackberry Bold 9700 Manual

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BlackBerry Bold

Made Simple

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Martin Trautschold

Gary Mazo

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Page 1 BlackBerry Bold Made Simple Martin Trautschold Gary Mazo...
Page 2 SMS – p. 328 1:30 PM While at lunch, I show my spouse my cool new pictures I took on the BlackBerry in the Media Icon. Pictures – p. 392 2:00 PM Since I am traveling internationally, I check out the Travel Tips to make sure I’m not surprised Travel Tips – p. 483 by a huge data or voice roaming bill when I return.
Page 4 BlackBerry Bold Made Simple For the BlackBerry Bold 9700 and 9650 Series Martin Trautschold Gary Mazo...
Page 5 BlackBerry Bold Made Simple Copyright © 2010 by Martin Trautschold and Gary Mazo All rights reserved. No part of this work may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage or retrieval system, without the prior written permission of the copyright owner and the publisher.
Page 6 This book is dedicated to our families — to our wives, Julie and Gloria, and to our kids, Sophie, Livvie and Cece, and Ari, Dan, Sara, Billy, Elise and Jonah. Without their love, support, and understanding, we could never take on projects like this one.
Page 7: Table Of Contents
Contents About the Authors ........................xxi Acknowledgments ........................xxii Part I: Quick Start Guide ................1 Getting Around Quickly ......................3 Learning Your Way Around ............................. 4 Keys, Buttons, and Ports ........................... 4 Inside Your Bold ..............................5 Starting and Exiting Icons ..........................7 Two Types of Menus (Full and Short) ........................
Page 8 Congratulations on Your BlackBerry Bold! ................27 Key Features on the BlackBerry Bold ........................27 Media Card—Expansion Memory Card ......................27 Getting the Most Out of BlackBerry Bold Made Simple ..................28 How This Book Is Organized ..........................28 Quickly Locating Tips, Cautions, and Notes..................... 30 Free BlackBerry Email Tips and Free Videos ....................
Page 9 CONTENTS Chapter 2: Windows PC Setup ....................65 Download Desktop Manager for Windows......................66 The Disk from the BlackBerry Box ........................66 Check Your Current Version ..........................66 Install Desktop Manager ............................67 Overview of BlackBerry Desktop Manager ......................68 Entering Your Device Password ........................
Page 10 Add or Remove Applications ..........................139 Update Your BlackBerry Device Software ..................... 140 Setting Up the BlackBerry as a Modem for Your Mac ..................140 Chapter 5: Apple Mac Media and File Transfer ..............141 Syncing Media with Desktop Manager for Mac ....................141 Delete All Music .............................
Page 11 Reset Icon Arrangement ..........................179 Selecting New Themes ............................179 Downloading New Themes from BlackBerry App World................181 Changing the Home Screen Background Image or Wallpaper ................184 Changing Your Wallpaper or Home Screen Image Using a Stored Picture ............ 184 Using a Picture or Image Directly from Your Camera ..................
Page 12 CONTENTS Chapter 9: Sounds: Ring and Vibrate ..................191 Understanding Sound Profiles ..........................191 Changing Your Profile ............................192 Fine-Tuning Your Sound Profiles ........................192 Finding a Louder Ringtone ..........................195 Hearing a Different Tone When Someone Special Calls ..................197 Tie a Custom Ring Tone to One Person ......................
Page 13 CONTENTS Chapter 11: Advanced Phone ....................221 Advanced Phone Topics ............................. 221 Using Your Music as Ringtones (Phone Tune) ....................221 More with Voice Command ..........................222 Other Commands ............................222 Changing Your Voice Dialing Options ......................223 Voice Dialing Tips and Tricks ......................... 223 Call Waiting—Calling a Second Person ......................
Page 14 Filing a Message in a Folder .......................... 266 Changing Folder Names or Adding Folders ....................266 Email Message Filters (Only for BlackBerry Enterprise Server Users) ............267 Chapter 14: Your Contact List ....................269 The Heart of Your BlackBerry ..........................269 Getting Contacts from Your SIM Card onto Your Contact List ................
Page 15 Sorting Your Tasks and Task Options ......................315 Chapter 16: MemoPad: Sticky Notes ..................317 Syncing MemoPad items (Notes) from Computer to BlackBerry ................ 317 1,001 Uses for the MemoPad (Notes) Feature ....................318 Common Uses for the MemoPad ........................318...
Page 16 To Filter Memos Using Categories to Only See Memos in a Specific Category ..........321 To Un-Filter (Turn Off the Filter) on Your MemoPad ..................322 Multitask or Switch Applications ........................322 Forwarding Memos via Email, SMS, or BlackBerry Messenger ................. 324 Other Memo Menu Commands ........................... 324 Memo Tips and Tricks ............................325 Add Items for Different Stores ........................
Page 17 Notification of New Messenger Item or Ping ....................353 Ping a Contact ............................... 353 Using the My Status BlackBerry Messenger Options (Your Availability to Others) ........353 Conferencing with BlackBerry Messenger ....................354 Using Groups in BlackBerry Messenger ......................355 Using BBM Barcodes .............................
Page 18 Adding Videos to Your BlackBerry ......................... 397 Using Your Video Recorder ..........................397 Changing Your Video Recording Options ....................... 399 Supported Video Formats for the BlackBerry Bold Series Smartphone ............400 Viewing Videos on the BlackBerry ........................402 Playing a Video .............................. 402 Chapter 23: Social Networking ....................
Page 19 Chapter 24: Connecting with Wi-Fi..................423 Understanding Wi-Fi on Your BlackBerry ......................423 The Wi-Fi Advantage ............................. 423 Setting Up Wi-Fi on Your BlackBerry ........................424 Single Profile Scanning ............................427 Connecting to a Wireless Hotspot ........................427 Changing your Wi-Fi Network ........................428 Changing or Prioritizing Your Wi-Fi Connections ....................
Page 20 I Can’t Share My Address Book ........................449 Chapter 27: Connect as a Tethered Modem ................451 Connecting Your Laptop to the Internet Using Your BlackBerry ................. 451 Tethering Your BlackBerry Usually Costs Extra ..................... 451 Understanding the Options for Tethering ......................452 Purchase Third-Party Software ........................
Page 21 Downloading and Adding New Software ......................475 Installing New Software ............................. 476 Wirelessly Installing Software Directly from Your BlackBerry Over the Air ............477 Downloading and Installing Games and Other Apps on Your BlackBerry ............478 Visiting the BlackBerry App World Store ....................... 479 Getting BlackBerry Software Other Places ......................
Page 22 Using a Hard Reset (Removing the Battery) ....................530 Updating the BlackBerry Operating System ....................... 531 How Can I Tell What OS Version My BlackBerry Is Running? ................ 531 How Can I Update My BlackBerry OS?......................531 Using Desktop Manager ..........................531 Using Wireless Update ...........................
Page 23 CONTENTS Chapter 35: More Resources ....................535 Visiting the BlackBerry Technical Solution Center ..................... 535 Accessing Resources from Your BlackBerry ...................... 536 Finding BlackBerry Forums and Discussion Groups ................... 537 Made Simple Learning Free BlackBerry Tips ..................... 537 Thanks! ................................537 Part IV: Hotkey Shortcuts ..............
Page 24: About The Authors
Michaluk from CrackBerry.com, Gary co-wrote CrackBerry: True Tales of BlackBerry Use and Abuse—a book about BlackBerry addiction and how to get a grip on one’s BlackBerry use. This book is being refreshed and reprinted by Apress and will be available this fall. Gary also teaches writing, philosophy, technical writing, and more at the University of Phoenix.
Page 25: Acknowledgments
Acknowledgments A book like this takes many people to put together. We would like to thank Apress for believing in us and our unique style of writing. We would like to thank our Editors, Jim and Laurin, and the entire editorial team at Apress. We would like to thank our families for their patience and support in allowing us to pursue projects such as this one.
Page 26: Part I: Quick Start Guide
In your hands is one of the most capable devices to hit the market in quite some time: the BlackBerry Bold. This Quick Start Guide will help get you and your new Bold up and running in a hurry. You’ll learn all about the buttons, switches, and ports, and how to use the responsive trackpad to help you get around.
Page 28: Getting Around Quickly
Getting Around Quickly This Q uick S tart G uide i s meant t o b e j ust t hat---- - a tool that can help you jump right in and f ind i nformation i n t his b ook---- - and learn the basics of how to get around and enjoy your Bold right away.
Page 29: Learning Your Way Around
Getting Around Quickly Learning Your Way Around To help you get comfortable with your Bold, we start with the basics-- - what the keys, buttons, ports, and trackpad do and how to open up the back cover to get at your battery, media, and SIM card.
Page 30: Inside Your Bold
You have to get inside your Bold to access your battery, SIM card slot, and media card slot. The following instructions and Figure 2 show you how. To Remove the Back Cover: Slide the cover down and off the bottom of the BlackBerry.
Page 31 Figure 2 below. To Remove the Memory Card: For Bold 9700: Press it in with your fingernail until it pops out, then remove it. For Bold 9650: Slide it out with your fingernail. To Remove or Replace the Battery: Gently put your fingernail under the edge of the battery (with the black or gray semicircle---- - see Figure 2) and pry it up and out.
Page 32: Starting And Exiting Icons
Getting Around Quickly Starting and Exiting Icons You use the trackpad, Menu key, and Escape key to navigate around your BlackBerry, open folders, and select icons (Figure 3). The Escape key will get you back out one step at a time, while the Red Phone key will jump you all the way back to your Home screen.
Page 33: Two Types Of Menus (Full And Short)
Two Types of Menus (Full and Short) full short One useful thing on your BlackBerry is the two types of menus: . You see the full menu by pressing the Menu key and the short menu by pressing the trackpad.
Page 34 Menu key trick to jump out of icons and leave them running in the background, over time your BlackBerry will slow down. You need to make sure to close or exit using the Escape key to close unneeded icons. This will help speed your BlackBerry up. Or, you might want to do a soft reset as we show in our Troubleshooting chapter.
Page 35: Jump To First Letter Trick For Menus And Drop-Downs
Getting Around Quickly Jump to First Letter Trick for Menus and Drop-Downs Getting around on your Bold, you will probably access at least 20 menus every day, sometimes many more. Since you use menus so often, saving a little time on every menu will result in a lot of overall time savings.
Page 36: Setting Dates And Times With The Space Key
Getting Around Quickly Use the Space key when typing: Email Addresses The Space key saves time – Type: vs. Pressing the ALT+P to • susan Space company Space type the @ and ALT+M to type the . Web Addresses – Get the dot “.” in the address: –...
Page 37: Setting Dates And Times With Number Keys
Getting Around Quickly The Space key will jump to the next item in a date, time, or drop- down list field. Will jump to next 15 minutes in minute field. Go to next month (e.g. Feb. > March) In the minutes field, it jumps to the next 15 minutes ahead.
Page 38: Space Key As Page Down
Getting Around Quickly The NUMBER KEYS will allow you to type exact numbers in date/time fields. Like “2” “5” for the 25 of the month. … then simply type “25” First, roll over and highlight for the 25 of the month the day of the month…...
Page 39: Quickly Typing Accented Or Special Characters
Getting Around Quickly Quickly Typing Accented or Special Characters The fastest way to type accented or special characters on your BlackBerry is to press and hold the underlying letter key, such as a, and then roll the trackpad until you see the character you need.
Page 40 Getting Around Quickly Table 1. Reading Your Wireless Network Status In the upper Speed of right corner, If Email & Web Phone Calls SMS Text Data you see letters Connection & symbols… High (3G with logo) 1XEV or EDGE Medium 1X or GPRS Slow High...
Page 41: Traveling With Your Bold-Airplane Mode
Traveling with Your Bold---- - Airplane Mode When you travel, on most airlines you can simply turn off all your wireless connections (Mobile Network radio and Bluetooth) and continue using your BlackBerry. Here’s how to turn off all your wireless connections: 1.
Page 42: App Reference Tables
Getting Around Quickly Bluetooth On, Network Off: Some airlines will allow you to keep your Stereo Bluetooth connection turned on while in flight. This allows you to listen to your music or watch a video using a Stereo Bluetooth headset. In order to keep Bluetooth on, but turn off your radio, uncheck Mobile Network but leave Bluetooth checked as shown.
Page 43 Click this icon to turn off your Turn Off Power Off BlackBerry. Lock Your Keyboard Click this icon, or tap the lock key (Avoid speed dial in Keyboard Lock (K) on the top of your BlackBerry to pocket or purse) lock it.
Page 44: Staying In Touch
Dial by Name Phone & Call Logs Call Logs - page 213. View Call Logs Conference Call – page 227. Green Phone Dial by Voice Voice Dialing Page 219. Send an Instant BlackBerry Messenger Message to Another BBM - Page 345. BlackBerry...
Page 45: Staying Organized
Getting Around Quickly To Do This… Use This… (Hotkey) Where to Learn More Google Use Your Favorite Page 358. Instant Messengers Yahoo MSN Messenger Flying on an Airplane, Airplane – Page 16. Need to Turn Off the Manage Connections Troubleshooting—Page 526. Radio Staying Organized From organizing and finding your contacts to managing your calendar, taking written or...
Page 46: Being Productive
Office Word, Excel, and Sheet to Go, Page 246. PowerPoint Slideshow to Go Calculate your MPG, a Meal Tip, and Convert Calculator (U) Page 503. units Being Entertained Use these icons and hotkeys listed in Table 6 for entertainment on your BlackBerry.
Page 47 Getting Around Quickly Table 6. Being Entertained To Do This… Use This… (Hotkey) Where to Learn More Listen to Free Music – with Pandora Page 376. customized music stations Listen to Free Music – with Slacker Page 378. customized music stations Music—Page 363.
Page 48: Networking Socially
Getting Around Quickly Networking Socially Connect and stay up-to-date with friends, colleagues, and professional networks using the social networking tools on your Bold shown in Table 7. Table 7. Networking Socially To Do This… Use This…(Hotkey) Where to Learn More Connect with Facebook Facebook Page 406.
Page 49: Add Or Remove Apps
Options (O) Screen/Keyboard—Page 187. Convenience Keys Add or Remove Apps Use the apps shown in Table 9 to add software and capabilities to your BlackBerry. Table 9. Add and Remove Software To Do This… Use This… Where to Learn More...
Page 50: Part Ii: Introduction
Part Introduction Welcome to your new Bold. In this section, we will introduce you to how the book is organized and where to find useful information. Inside the front and back cover, check out Day in the Life section, where we give you some scenarios to describe how you can use your Bold for work and play.
Page 52: Congratulations On Your Blackberry Bold
Video Recording  GPS Built-in  3G Network Capable  Media Card---- - Expansion Memory Card Enhance the usable memory on your BlackBerry by a tremendous amount with an 8 or 16 gigabyte (GB) or even higher-capacity MicroSD memory card.
Page 53: Getting The Most Out Of Blackberry Bold Made Simple
You can read this book cover-to-cover, but you can also peruse it in a modular fashion, by chapter or topic. Maybe you just want to check out BlackBerry App World, try the Web Browser, get set up with your email or contacts, or you might just want to load up your music.
Page 54 Part 2: Introduction You are here now ..Part 3: You and Your BlackBerry Bold This is the meat of the book, organized in 36 easy-to-understand chapters packed with loads of pictures to guide you every step of the way.
Page 55: Quickly Locating Tips, Cautions, And Notes
Check out the author’s web site at www.madesimplelearning.com for a series of very useful bite-sized chunks of BlackBerry tips and tricks. We have taken a selection of great tips out of this book and even added a few new ones. Click on the Free Tips section and register for your tips in order to receive a tip right in your Bold inbox about once a week.
Page 56: Part Iii: You And Your Blackberry Bold
You and Your BlackBerry Bold This is the heart of BlackBerry Bold Made Simple. In this part of the book, you’ll find clearly labeled chapters—each explaining the key features of your Bold. You’ll see that most chapters focus on an individual app or a specific type of application. Many of the chapters discuss applications that come with your Bold, but we also include some fun and useful apps you can download from BlackBerry App World.
Page 58: Chapter 1: Email Set Up
If your BlackBerry is tied to a BES, we show you how to get connected or‘ the server. And, more recently, Research In Motion, BlackBerry’s maker, announced free BlackBerry Enterprise Server Express software.
Page 59 4. Press the Escape key to back out of a folder or return to your Home screen with just a few icons and your picture. 5. Your BlackBerry is fully customizable, so you can change the look and feel (called the Theme) and even the picture you see as the background.
Page 60: The Setup Wizard
You will then be presented with a number of screens, which are not shown in this book because they are self-explanatory. Go ahead and follow the steps suggested; they will give you a good jump start on getting your BlackBerry set up and learning some of the basics.
Page 61: Setting Up Email For The First Time
You can set up your basic email and even change things like your email signature right from your BlackBerry. NOTE: If you want to set up your BlackBerry to work with email coming from a BlackBerry Enterprise Server, skip to the ‘‘Setting Up Your Corporate Email’’ section on page 39.
Page 62 NOTE: You may need to create a new account if this is the first time you are logging into Email Setup on your BlackBerry. If so, be sure to click the checkbox next to Remember me on this device and you won’t have to keep entering your username/password every time.
Page 63 Activation email message in your Messages inbox and within 15 minutes, email should start flowing in to your BlackBerry. Now, with full wireless email, you will begin to see why so many are addicted to their BlackBerry...
Page 64: Setting Up Your Corporate Email
(that is, Enterprise Activation). If not, all you need is your activation password a nd y ou c an set t his u p o n y our o wn---- - right from the BlackBerry, using the Setup Wizard.
Page 65: Maintaining Your Email Accounts
Global Address List (GAL) lookup from your BlackBerry E nterprise S erver t o f ind a nyone i n y our organization---- - and then add them to your personal Address Book on your BlackBerry.) Maintaining Your Email Accounts You may need to add, edit, or delete email accounts.
Page 66: Hiding Extra Email Account Icons
CHAPTER 1: Email Set Up 1. Click on your Personal Email Setup icon (may be in your Setup folder). 2. Enter your username and password, if requested, and click Log In. 3. Scroll down to the bottom of the list of email addresses and click the Add button as shown.
Page 67 Friendly Name). Signature (the signature  attached to each email you send from your BlackBerry). Usually, you will want to change this from Sent from my (wireless carrier) BlackBerry Device to something more personal,...
Page 68 9. Click on Synchronization Options to adjust whether or not email messages you delete on your BlackBerry are synced wirelessly to also be deleted from your main email inbox. To check or uncheck the box, highlight it and press the...
Page 69: Change Your "Sent From (Carrier) Wireless" Signature
Usually it will have your carrier name on it. For example, if you use AT&T, then your default auto-signature may say ‘‘Sent from my AT&T BlackBerry.’’ To change this signature, you need to follow the steps shown previously in the ‘‘Edit or Delete Email Account’’ section on page 41.
Page 70: Wireless Email Reconciliation
BlackBerry. In other words, if you delete an email on your BlackBerry, you could set it up so that the same email message is also automatically deleted from your regular email account.
Page 71: Sync Google Contacts Using Email Setup
Wireless Reconcile turned On. Just use downtime during the day to clean up your BlackBerry email inbox. This way, any email messages you delete on your BlackBerry (such as spam or other unnecessary emails), will not appear in your computer’s email inbox. It is quite refreshing to come back to a very clean inbox after a day away from your desk.
Page 72 CHAPTER 1: Email Set Up TIP: If you forgot to check this sync box on the first-time setup, you can get to it in the Edit email account area shown on page 41. 1. Highlight your email account from the main list of accounts, click the trackpad, and select Edit.
Page 73: Turning On Or Off Wireless Contact Syncing
Handling Issues with Google Contacts Wireless Sync Unfortunately, sometimes your Google contacts do not sync correctly with your BlackBerry. Following are a few tips to try to help you get up and running: Make sure you are trying to sync a Google Mail account; at publishing ...
Page 74: Troubleshooting Your Email Accounts
Bold. Contact your email service provider and tell them you are trying to access your email from a BlackBerry smartphone and verify the server is of a type called POP3 or IMAP.
Page 75 Save your Changes. Figure 1-3. Gmail Settings screen 5. After you make this change, you will need to go back into your BlackBerry Personal Email Setup icon. 6. Highlight the invalid account (in this case Gmail) and click the trackpad or...
Page 76: Why Is Some Email Missing
Microsoft Outlook, Outlook Express, or similar, and you use BlackBerry Internet Service on your BlackBerry for Email, then you need to turn on a specific setting in your computer’s email program. If you do not leave a copy of messages on the server from your computer’s email, you may end up receiving all email on your computer, but only a...
Page 77 BlackBerry. Figure 1-4. Email Account Settings screen in Microsoft Outlook 3. You will then usually go to an Advanced Settings area to make changes to Leave a copy of the message on the server. In Microsoft Outlook, click the More Settings tab and then the Advanced tab (Figure 1-5).
Page 78: Correcting The "Invalid Account. Please Validate" Message
From time to time, you may see an invalid email account message, such as the one shown in Figure 1-6, either inside your BlackBerry Email Setup icon or when you log in to your wireless carrier’s web site. This may happen if you have changed your email...
Page 79 Valid column, as shown in Figure 1-7. Figure 1-7. Email account successfully validated in BlackBerry Internet Service Using Your BlackBerry You can also correct invalid email accounts right on your BlackBerry. 1. Log in to your Email Setup icon (usually in the Setup folder).
Page 80: Set Up Or Adjust Email Accounts From Your Computer
Firefox, or Opera (a partial list of sites is listed below). Once there, log in to your personal account page. NOTE: These web sites change frequently! Some carriers imbed or include the BlackBerry Email setup pages within the main carrier web site. Please check with your wireless carrier if any of the following links are incorrect, or you don’t see your carrier listed.
Page 81 BlackBerry Email or Setup Handset Email. If you still cannot get to your BlackBerry Internet email setup, then please contact your phone company. On many of the sites listed, however, you will first need to create your BlackBerry Internet Service account on a screen similar to this one.
Page 82 5. Once in Status, look at the lines marked PIN and IMEI, as shown in Figure 1-9. Figure 1-9. Locating your PIN and IMEI on your BlackBerry in the Options app 6. Type in the PIN and IMEI i n t he f ields o n t he web site s creen---- - but remove any spaces or dots.
Page 83 NOTE: Use this only to create a new “BlackBerry only” email address. Figure 1-10. Email Account Settings on the BlackBerry Internet Service web site 8. Click the Setup Account button to input your email address and password (Figure 1-11). Then click Next and your account will be set up.
Page 84 You can then add a unique signature for every email account that you have set up. TIP: You can also change this signature directly from your BlackBerry--- -see page 41. 1. Select the Edit icon next to the email account you wish to work with (Figure 1-13).
Page 85 Blackberry to yourself or another email account and verify that the new signature is included. You can also add signatures that you can select ‘‘on the fly’’ from your BlackBerry while typing emails, using the AutoText feature (see page 163).
Page 86: Blackberry Enterprise Server Express (Free Software)
BlackBerry devices at your work place. You should be able to support up to 75 BlackBerry users on the same box as your email server. You can support up to 2,000 users by putting the BES Express software on a...
Page 87: How To Get The Bes Express Software
CHAPTER 1: Email Set Up How to Get the BES Express software? To acquire BES Express, go to www.blackberry.com, and follow these steps: 1. Click the Software link at the top. 2. Click BlackBerry Enterprise Server Express under Business Software in the left column to see a screen similar to the one shown in Figure 1- 15.
Page 88: Benefits Of Being Connected To A Blackberry Server
TIP: See the previous BES Express section for information on free BES software. Connecting your BlackBerry to a BES (v4.0 and higher) will give you all of the following benefits. Strong Encryption of Email within Your Organization All email sent from your BlackBerry to other users in your organization will be fully encrypted with military-grade Triple-DES encryption provided by the server.
Page 89 Push Applications Wirelessly to All Your BlackBerry Users The BES administrator can create software configurations for groups of users and push them out wirelessly to any or all BlackBerry users. This saves on IT support costs. Global Address List Lookup...
Page 90: Chapter 2: Windows Pc Setup
125. Unless you work at an organization that provides you access to a BlackBerry Enterprise Server, if you are a Windows computer user, you will need to use BlackBerry Desktop Manager Software to do a number of things: Transfer or synchronize your personal information (addresses, ...
Page 91: Download Desktop Manager For Windows
Desktop Manager software. The Disk from the BlackBerry Box It is fairly likely that the disk that arrived with your brand new BlackBerry has a version of Desktop Manager that is already out-of-date. This is because many times, they produced the CDs months ago, and in the meantime a new version has been released.
Page 92: Install Desktop Manager
Desktop Manager; in this figure, it is 501 for version 5.0.1. After you double-click the install file, then follow the directions to complete the installation. Choose Integrate with a personal email account unless your BlackBerry is tied to a BlackBerry Enterprise.
Page 93: Overview Of Blackberry Desktop Manager
BlackBerry. To get started, go ahead and click on the Desktop Manager icon on your computer-- - or go to Programs  BlackBerry  Desktop Manager and click. When it starts, you should see a screen similar to Figure 2-3.
Page 94: Entering Your Device Password
‘‘Tethering’’ data plan in order to use this feature. Entering Your Device Password If you have enabled password security on your BlackBerry, you will have to enter your password on your computer right after you connect your BlackBerry, as shown...
Page 95: Device Switch Wizard
Device Switch Wizard in Desktop Manager. After clicking the Device Switch Wizard, you will see that you have two options depending on the type of device you were using before your BlackBerry Bold, as shown in Figure 2-5.
Page 96: Moving From A Palm Or Windows Mobile Device
BlackBerry. If you have a favorite application from Palm/Windows Mobile, then check out BlackBerry App World (see page 431) or the software vendor’s web site to see if they have a version compatible with your BlackBerry Bold.
Page 97: Set Up The Sync
Setup, on page 46). Now ask yourself: ‘‘Is all my information safely stored on my computer?’’ Then ask: ‘‘Is all my BlackBerry information synchronized or shared with the information in my computer software?’’ Synchronizing your BlackBerry with Desktop Manager is very important. Your data will be safe and backed up or shared with the correct program on your computer-- - making things like your Calendar, Address Book, and Tasks more useful.
Page 98 BlackBerry is connected to your computer. If you see None instead of your PIN number in the lower left corner, your BlackBerry is not connected to your computer. 5. Now you will see the main IntelliSync program window shown in Figure 2-7.
Page 99 2-10 to help make sure you never miss out on any data you enter on your BlackBerry if you forget to sync every day. These settings will sync Calendar events up to 30 days old from your BlackBerry and 180 days...
Page 100 CHAPTER 2: Windows PC Setup Figure 2-10. Select additional options for your Calendar sync 10. Repeat the procedure for all the applications you want synced. Click Next, then click Finish on the next screen. You will see similar screens for all four applications, with some minor variations (see Figure 2-11).
Page 101 After the configuration is set, go back to the main Synchronization screen and put a check mark in the Synchronize Automatically box if you want the Desktop Manager to automatically synchronize as soon as you connect your BlackBerry to your computer. Finally, close out all the Sync setup windows to save your changes.
Page 102 CHAPTER 2: Windows PC Setup Click here for Advanced settings. Click on a row above then click Setup to change basic settings. Figure 2-12. Getting to basic and advanced settings for your sync configuration 3. After clicking Advanced, you will see a screen similar to the one in Figure 2-13.
Page 103 CHAPTER 2: Windows PC Setup Figure 2-13. Advanced settings tabbed screen for your sync configuration From this Advanced settings screen, you can perform any of the following actions: Map Folder  Conflict Resolution  Filters  Field Mapping ...
Page 104 BlackBerry. In Figure 2-14, notice there are several Outlook folders from which to choose to map to sync the Calendar to the BlackBerry. 1. Use the plus signs (+) in the right column to expand or collapse the views (see Figure 2-14).
Page 105 BlackBerry from your computer. With filters and creative use of information typed in your desktop application, you can do just about anything you want. To set up a new filter, Click the Filters button shown in Figure 2-13 and follow the following steps and in Figure 2-16.
Page 106 The Field Mapping function allows you to map individual fields from your computer application into your BlackBerry. This can be useful if you need to fine-tune the information that is put onto your BlackBerry (see Figure 2-17). You can do the following actions: To map a field, click between the left and right columns until you see ...
Page 107: Running The Sync
CHAPTER 2: Windows PC Setup Blank = Not mapped Fields on your Fields on computer your application BlackBerry Click on any field in this column to drag it up/down, or off the list. With arrow = Mapped Figure 2-17. Adjusting field mapping for the sync To return to the main Synchronize screen, click OK or Save.
Page 108 BlackBerry will automatically sync every time you connect it to your computer. Accepting or Rejecting Sync Changes During the sync, if there are additions or deletions found in either the BlackBerry or the computer application, a dialogue box will appear giving you the option to Accept or Reject the changes.
Page 109: Troubleshooting Your Sync
Usually, we recommend to Accept the changes unless something looks strange. Finally, the Synchronization process will come to an end and your data will be transferred to both your BlackBerry and your computer. If you want more details on what has changed on your BlackBerry and computer, click the Details button.
Page 110 Calendar, Address Book, MemoPad, or Tasks-- - by watching the status screen. Once you figure out where the sync fails, then you can try one thing to get it running again: clearing out or deleting the problem database from your BlackBerry and starting the sync again.
Page 111 (BlackBerry) and click the Clear button at the bottom. In Figure 2-23, we are getting ready to clear out the Address Book and Address Book -- - All from the BlackBerry (press the Ctrl key to click on and select more than one.) 4.
Page 112 CHAPTER 2: Windows PC Setup Figure 2-23. Clear or erase a specific database from the BlackBerry 5. Once they have been cleared out, then click the Back button. 6. Now try to sync again. Hopefully, this will correct the sync problem.
Page 113 Some of the Desktop Manager sync issues can be particularly tricky. Before you pull out too much hair, you should go try the BlackBerry Technical Knowledgebase. You should also try some of the more popular BlackBerry online discussion forums to see if others have experienced and solved similar issues.
Page 114: Application Loader
App World chapter on page 431 and the Add / Remove Software chapter on page 475. First, make sure your BlackBerry is connected to your computer and it is shown in the lower left corner of the Desktop Manager screen next to Device connected (PIN):. If you see none, then you will need to try to get it connected.
Page 115: Add/Remove Applications
BlackBerry configuration and installed software. 2. Listed at the top of the screen shown in Figure 2-27 is your current BlackBerry System Software. This device is running 5.0.0; your device may show a different version. Figure 2-27. Add/Remove Software screen in Application Loader of Desktop Manager 3.
Page 116 Figure 2-29. You can see that we have a number of apps installed and we have decided to remove or uncheck two of them: U2 Mobile Album and BlackBerry Developer Conference Mobile Guide.
Page 117 CHAPTER 2: Windows PC Setup 8. Finally, to complete adding or removing applications, click the Next button in the lower right corner to see the Summary screen shown in Figure 2-30. Figure 2-30. Application Loader Summary screen showing your selections 9.
Page 118: Update Device Software
1. Click the Start button under the Update Software section of the Application Loader main screen (Figure 2-26). 2. The software will then check your BlackBerry and the Internet to see if there are updates available. 3. Finally, you will see a screen similar to the one shown in Figure 2-33.
Page 119 Figure 2-33. Update System Software screen in Application Loader 5. If you are upgrading or downgrading software, then you will see some screens telling you it is backing up your BlackBerry, then erasing it and reinstalling software, then restoring your data. This process could take more than 10 minutes.
Page 120: Backup And Restore
Figure 2-34. Update summary screen in Application Loader Backup and Restore Use this feature to protect the important data on your BlackBerry. You can also use some of the advanced features to help with troubleshooting your Desktop Manager sync (see page 84).
Page 121 Figure 2-36. Figure 2-36. Backup Options screen If you want to back up data stored in your main BlackBerry memory (such as pictures, video recordings, voice notes, or other information) then you would check the box next to Back up on-board device memory.
Page 122: Back Up Your Blackberry
CHAPTER 2: Windows PC Setup Back Up Your BlackBerry In order to back up your BlackBerry, follow these steps: 1. Connect your BlackBerry to your computer. 2. If you are not already in the Backup and Restore menu, from the main Desktop Manager screen, click the Backup and Restore icon.
Page 123: Restore Your Blackberry
If you see any error message, try looking at any help available on the screen. Sometimes, just re-doing the backup will solve the issue. If that does not help, try the BlackBerry discussion forums (see page 537) or BlackBerry Technical Knowledge base for help.
Page 124 Backup-(2010-03-12).ipd is in YEAR-MONTH-DATE format so you can easily see the date of your backup. 6. Once you have located the file to use to restore data to your BlackBerry, click the Open button. 7. Next, you will see a list of details of the information contained in the file you just opened.
Page 125: Advanced Backup & Restore
You would use the Advanced feature in Backup and Restore in order to selectively back up, restore, or erase individual databases (Addresses, Calendar, MemoPad, and so forth) on your BlackBerry. NOTE: We showed how to erase only your Address Book and restore it to help with...
Page 126 CHAPTER 2: Windows PC Setup 1. Connect your BlackBerry to your computer. 2. If you are not already in the Backup and Restore menu, from the main Desktop Manager screen, click the Backup and Restore icon. 3. Next, click the Advanced button in the right portion of the screen to see the screen shown in Figure 2-41.
Page 127 Figure 2-42. Advanced Backup and Restore screen with backup file open in left window Now, you can selectively back up, erase, or restore individual databases on your BlackBerry by following the steps in the next sections. Back Up Specific Databases In order to selectively back up a single databases or selected databases, for example the Calendar, Address Book, or NotePad, follow these steps and refer to Figure 2-41.
Page 128 Figure 2-43: Confirm you want to clear or erase databases from your BlackBerry How to Restore Specific Databases In order to restore a file to your BlackBerry, you need to follow these steps and refer to Figure 2-44. 1. You need to have a backup file open in the left window. If the left window is blank, you need to click File ...
Page 129: Ip Modem
You may not see this icon in Desktop Manager because your wireless carrier may have disabled it or may provide separate software. See the ‘‘Modem’’ chapter starting on page 451 to learn how to set up your BlackBerry as an IP Modem or Dial-up Internet connection for your laptop computer.
Page 130: Chapter 3: Windows Pc Media And File Transfer
BlackBerry when it looks like another disk drive to your computer. (you will see a drive C: normally, but when you connect your BlackBerry, you may see a new drive letter such as E:, F:, G:). We recommend this Mass Storage Mode transfer to copy your Microsoft Office documents (for use with Documents to Go) onto your BlackBerry into the Documents folder.
Page 131: Using The Media Manager (In Desktop Manager)
Cards on page 359 to learn how to insert a media card) Using the Media Manager (in Desktop Manager) NOTE: Remember, you should use BlackBerry Media Sync instead of Media Manager if you want to sync iTunes or Windows Media playlists (see page 114).
Page 132: Watched Folder Settings
Manager to see if any changes have occurred (new songs, videos, pictures, and so forth) that should be synchronized with your BlackBerry. Once you click OK, you will see the software scanning the selected Watched Folders and see a status window.
Page 133: The Main Media Manager Window
The Media Manager window show you the media files that are stored on your computer in the top half and on your BlackBerry and on your media card in the bottom half. Make sure you have clicked Split View in the top left in order to see this view of both your computer and your BlackBerry.
Page 134: Locating Media On Your Comptuer
Click on Videos to view  your videos. Click on Documents to  view documents compatible with your BlackBerry. Click on VoiceNotes to  view voice notes. Type in a Search string  in the top row to search for particular media.
Page 135: Copy Music To Your Blackberry
9. Select OK and the song (or songs) will now be copied onto your BlackBerry media card. Verify the copy by looking on the lower window media card. and seeing the song on your...
Page 136: Copying Pictures
Copy Down. Media Card > BlackBerry. 5. You may be asked about conversion. Soon the pictures are copied to your BlackBerry and shown in the lower window. Figure 3-2. Copying pictures and other items to your BlackBerry using Media Manager...
Page 137: Copying (Microsoft Office) Documents
CHAPTER 3: Windows PC Media and File Transfer Copying (Microsoft Office) Documents Repeat the steps for copying pictures and music, but in the top window under My Media, just select Documents and your documents folders on your computer will be displayed in the top window. Navigate to the correct folder for your particular documents.
Page 138: Troubleshooting Media Manager
4. Once the items to delete are selected, press the Delete key on your keyboard, or right-click and select Delete. TIP: Videos and songs will usually be the largest items on your BlackBerry- -deleting these items will free up more space than deleting individual pictures.
Page 139: Blackberry Media Sync
7. Now, you can restart the program and try again. BlackBerry Media Sync NOTE: You should use the BlackBerry Media Manager instead of the Media Sync if you want to sync non-iTunes media and you need to convert music and video to be viewable on your BlackBerry (see page 106).
Page 140: Start Media Sync From Desktop Manager
To launch the application, just go to StartAll ProgramsBlackBerry Media Sync and click on the icon. Make sure that your BlackBerry is connected via the USB cable to your computer- - but don’t have Desktop Manager running when you do this.
Page 141: Enter Blackberry Password For Media Sync
NOTE: If a song is in iTunes and is DRM-protected (see page 121), then it is NOT possible to sync it to your BlackBerry. Enter BlackBerry Password for Media Sync If you have set a password to protect your BlackBerry, then you will need to enter your password to continue. Figure 3-5. Media Sync Password screen.
Page 142: Media Sync-Syncing Music
CHAPTER 3: Windows PC Media and File Transfer 3. Use the slider bar to keep more or less space free after the sync. The default is 10% and should be fine. 4. Click on iTunes or Windows Media Player for where you store your music.
Page 143 Figure 3-7. Media Sync screen (Music tab). NOTE: At the top of Figure 3-7, you see a Bold 9700 model with a 2GB media card; you will not see this on your computer; instead, you will see the name and model number of...
Page 144: Media Sync-Syncing Pictures
Figure 3-9. Status screen for syncing files to the BlackBerry Media Sync---- - Syncing Pictures If you would like to transfer or sync pictures between your BlackBerry and your computer, click the Pictures tab in the upper left corner, as shown in Figure 3-4.
Page 145 Figure 3-10. Media Sync screen (Pictures tab) To switch between viewing pictures on your computer and on your BlackBerry, click the buttons in the middle upper section of the screen (Figure 3-4). To add or remove picture folders on your computer, click the folder + and -- - icons at the top of the folder column.
Page 146: Some Songs Could Not Be Synchronized
Some Songs Could Not Be Synchronized Look carefully at the Synchronization complete message (Figure 3-11). If some songs are protected, then they will not be synced to your BlackBerry. In this example, 35 songs were protected. Figure 3-11. Synchronization complete message To see the list, click the Click to view a list of those songs link.
Page 147: Media Sync Options Screen
Any other music you might have put in your iTunes library-- - such as CDs you loaded into your c omputer o r m usic t hat d oes n ot h ave D RM r estrictions---- - will transfer into the appropriate playlist. Make sure that you don’t disconnect your BlackBerry while the music is transferring.
Page 148: Device Tab
 You can also decide how high the resolution should be for pictures you sync to your BlackBerry. The default is to Shrink pictures when synchronizing to your device to save memory. Uncheck it if you want higher-resolution pictures and aren’t worried about the extra storage space required.
Page 149 Change your Device Name for your BlackBerry.  Change the amount of Reserved Memory on your device after the  sync. Use the slider bar. Erase all the music and pictures synced to your BlackBerry by clicking  the Delete Music or Delete Pictures buttons.
Page 150: Chapter 4: Apple Mac Setup
If you are a Windows user, this will seem familiar, yet very much streamlined for the Mac. If you have never used BlackBerry Desktop Manager, you will now be able to not only synchronize your data, but you will be able to back up, restore, sync your iTunes...
Page 151: Download And Install Desktop Manager For Mac
CHAPTER 4: Apple Mac Setup Download and Install Desktop Manager for Mac Desktop Manager for Mac software is available for free from BlackBerry.com. 1. Open up your web browser and go to the download page (Figure 4-1): http://na.blackberry.com/eng/services/desktop/mac.jsp 2. Fill out the required information on the download page and then click to download the software.
Page 152 NOTE: If you have been using either Pocket Mac or The Missing Sync to synchronize your BlackBerry with the Mac, you will receive another caution note letting you know that in order to proceed, the connection between your BlackBerry and the third-party synchronization software will need to be discontinued.
Page 153 CHAPTER 4: Apple Mac Setup Figure 4-5. First installation screen 9. Click Read License to read the software license or click Agree to proceed (see Figure 4-6). Figure 4-6. Installation license agreement pop-up window 10. For most Mac users, only one drive will be shown (see Figure 4-7), but it is possible that you might have more than one possible location for the install.
Page 154 CHAPTER 4: Apple Mac Setup Figure 4-7. Choose location of the installation 11. If you have a Password set on your Mac, you will be prompted to enter it at this time in order to proceed with the installation (see Figure 4-8). Figure 4-8.
Page 155: Starting Desktop Manager For The First Time
Starting Desktop Manager for the First Time To locate the Desktop Manager app, click on the Finder icon and then click on your Applications icon. The BlackBerry Desktop Manager icon will be in your Applications directory. Figure 4-11. Locating BlackBerry Desktop Manager for Mac...
Page 156: Main View In Desktop Manager
(safer sync) OTHERWISE, YOU COULD END UP CORRUPTING YOUR BLACKBERRY AND/OR COMPUTER DATABASES! If you are only planning on syncing your BlackBerry with this one Mac, you can choose with this computer only (faster sync). Main View in Desktop Manager...
Page 157: Using Desktop Manager For Mac
CHAPTER 4: Apple Mac Setup NOTE: This picture shows a BlackBerry 8900; on your screen, you will see your own BlackBerry device. Figure 4-13. Main view in Desktop Manager Using Desktop Manager for Mac One of the first things you will notice is the Device Options button below the picture of your BlackBerry (see Figure 4-13).
Page 158: Device Options
If you want to automatically sync your device each time you connect, just check the first check box. If you want to see a desktop icon showing your BlackBerry as an external disk, just check the Show as disk on the desktop box. Once you do this, you can easily transfer files between your Mac and your BlackBerry using the drag-and- drop method you have used on your Mac to copy between folders and disks.
Page 159: Set Up Your Sync Options
CHAPTER 4: Apple Mac Setup Figure 4-15. Backup options in Desktop Manager for Mac If you want to create a backup each time you connect your device, just check the Automatically back up when device is connected box. You can then specify exactly what you wish to be backed up.
Page 160 Figure 4-17. Calendar sync options screen 3. Desktop Manager will notice all the calendars you have on your BlackBerry. In this example, we use Google Calendar and have many different calendars, all set to a unique color. You see this in the list of calendars.
Page 161: Advanced Settings
TIP: We recommend not selecting Only future events unless you have a strong reason to do so. Say you made some notes to an event that was held yesterday in the BlackBerry Calendar Notes field. If you select Only future events here, these important notes would not be transferred to your Mac.
Page 162: Automating The Synchronization
You can then select to sync either All contacts or groups or only Selected groups from your Address Book. Automating the Synchronization In order to have your BlackBerry sync every time you connect it to your Mac, you will need change a setting on the Device Options screen.
Page 163: Backup And Restore
Backup and Restore One of the great features now available to Mac users is the ability to Backup and Restore either your entire BlackBerry contents or just selected information on your Mac. Backup and Restore begins with the two icons at the top of the main screen in Desktop Manager.
Page 164: Add Or Remove Applications
We all know that sometimes, unexplained things happen and we lose information in our BlackBerry. Maybe we try to update the OS and make a mistake or maybe we sync with other computers and the information gets corrupted. Now, Mac users have a reliable and safe way to restore data on their devices.
Page 165: Update Your Blackberry Device Software
Mac. This window will tell you that a new version of device system software is available and ask you if you would like to update your BlackBerry. To update your device, click OK or Update depending on the screen shown.
Page 166: Chapter 5: Apple Mac Media And File Transfer
Chapter Apple Mac Media and File Transfer Your BlackBerry can be a great media player. In order to get all your songs, videos, and other media on your BlackBerry, you’ll need to learn some of the information in this chapter.
Page 167: Delete All Music
Why would you want to do that? Let’s say that you have been dragging and dropping music on your BlackBerry (which was one of the only options for Mac users unless you were using Pocket Mac or the Missing Sync). Or, let’s say you were using a program like the Missing Sync (which would sync iTunes playlists, but did not bring in the album art) .
Page 168 Sync Music box at the top of the screen and you can then select which playlists you wish to sync between your Mac and your BlackBerry. Place a check mark in the Add random music to free space box and additional songs will randomly be placed on to the media card.
Page 169: Mass Storage Mode Transfer For Your Media Card
Mode Support is On and other settings are as shown. Now, connect your BlackBerry to your computer with the USB cable. If you selected Prompt for Auto Enable Mass Storage Mode, you will see a question similar to this: Turn on Mass Storage Mode?.
Page 170: Using Your Blackberry In Mass Storage Mode
(see Figure 5-4). Now, you can explore your BlackBerry as you would any drive. You can copy pictures, music, or video files by just dragging and dropping to the correct folder, or you can delete files from your BlackBerry by clicking on the appropriate folder, selecting a file or files, and dragging them to the trash.
Page 171: Copying Files Using Mass Storage Mode
Figure 5-4. Finding media on the Bold Copying Files Using Mass Storage Mode After your BlackBerry is connected and in Mass Storage mode, just open up your computer’s file management software. On your Mac, start your Finder. Look for another hard disk or BlackBerry (model number) that has been added.
Page 172 PLACES (where you can copy and paste media) on the bottom. To copy pictures (or other items) from your BlackBerry, follow these steps: 1. Select the pictures from the BlackBerry/pictures folder using one of the following methods: a.
Page 173 Copy and then paste them into the correct BlackBerry/(media type) folder. Important: Not all media (videos), pictures (images), or songs will be playable or viewable on your BlackBerry. Use Desktop Manager for Mac to transfer the files and most files will be automatically converted for you.
Page 174: Chapter 6: Typing, Spelling, And Help
TIP: If you haven’t already done so, please check out our ‘‘Quick Start Guide’’ in the front section of this book (page 3) for a picture of what every key does on your BlackBerry--- - and some great navigation tips and tricks.
Page 175: Trackpad Sound And Sensitivity
CHAPTER 6: Typing, Spelling, and Help Trackpad Sound and Sensitivity We’re all different in how quickly we like to navigate the Home screen and how sensitive we want the trackpad to be. Here’s how you can adjust trackpad sensitivity. 1. Click on the Options icon. 2.
Page 176: Automatic Period And Cap At End Of Sentence
Typing Symbols: Using the Alt and Sym Keys There are two ways to enter symbols on your BlackBerry. Several symbols are shown on the top of each key, and you can access these by holding the Alt key while pressing the key w ith t he symbol y ou w ant.
Page 177: Quickly Typing Accented Letters And Other Symbols
Letters that give you some other common characters: V key for ¿, T  key for trademark symbol, C key for copyright symbol, R key for registered trademark symbol. Editing Text Making changes to your text is easy with the BlackBerry, as Figure 6-3 shows.
Page 178: The Mighty Space Key
Figure 6-3. How to edit text on your BlackBerry Bold The Mighty Space key Like many of the keys on the BlackBerry, the space key can do some very handy things for you as you type. Using the Space Key While Typing an Email Address On most handhelds, when you want to enter the @ or a period for an email address, you need a c omplicated series o f c ommands---- - usually a SHIFT or ALT plus another key.
Page 179: Quickly Navigating Drop-Down Lists
CHAPTER 6: Typing, Spelling, and Help Type i n t he d omain n ame and p ress t he s pace k ey again a nd, p resto---- - the BlackBerry automatically p uts i n the p eriod---- - ‘‘martin@madesimplelearning.’’ No additional keystrokes n ecessary.
Page 180: Using The Spell Checker
If your mistakes are not auto-corrected with the AutoText feature (see page 163), the spell checker can help you quickly correct many typing or spelling errors. When your BlackBerry finds what it thinks is a misspelled word, it underlines it as shown in Figure 6-4.
Page 181: Custom Dictionary
CHAPTER 6: Typing, Spelling, and Help Custom Dictionary If you use a lot of special words in your emails, such as local place names, that aren’t in the standard dictionary, you may want to add them to your own unique custom dictionary.
Page 182 CHAPTER 6: Typing, Spelling, and Help Next time we type Flagler, it will not be shown as misspelled. What’s even better is that the next time we misspell Flagler (e.g., Flaglr), the spell checker will find it and give us the correct spelling. Editing or Deleting Words from the Custom Dictionary Mistakes will happen, and it’s fairly easy to click the wrong menu item and inadvertently add wrong words to the custom dictionary.
Page 183: Enabling Spell Check For Outbound Email
However, this feature must be enabled; it is not turned on when you take your BlackBerry out of the box. Like the spell checker on your computer, you can even add words to the dictionary. Spell check will save you embarrassing misspellings in your communications, which is especially important with such a small keyboard.
Page 184: Using Blackberry Text-Based Help
There may be times when you don’t have this book or our video tutorials handy and you need to find out how to do something on your BlackBerry right away. You can get to the help menu from the Help i con---- - and almost every application on the BlackBerry has a built in contextual help menu that can answer some of your basic questions.
Page 185 CHAPTER 6: Typing, Spelling, and Help 4. Continue to glide and click the trackpad on any topic you’d like to learn about. Press the Escape key to back up one level in the help menus. 5. Within each topic, you’ll see a screen like this one showing you the actual steps to follow to complete the task.
Page 186: Overall Help Contents And Finding Text
CHAPTER 6: Typing, Spelling, and Help Overall Help Contents and Finding Text To jump back to a list of all the main help topics, click on Contents in the lower right corner. currently displayed To find text on the Help page , press the Menu key and select Find.
Page 188: Chapter 7: Speed Your Typing With Autotext
AutoText will do the trick! Saving Time with Auto-Correcting AutoText Sometimes, typing on the little BlackBerry keyboard produces less than desirable results. Fortunately, the preloaded AutoText automatically corrects many common typing mistakes, like leaving out an apostrophe in the word aren’t or transposing the letters in the (see Figure 7-1).
Page 189: Creating A New Custom Autotext Entry
TIP: Knowing AutoText is there to help you get things right allows you to type with greater abandon on your BlackBerry. Take a few minutes to browse the preloaded AutoText entries, especially the contractions, so you can learn to type them without ever using the apostrophe.
Page 190: Using New Autotext Entries
CHAPTER 7: Speed Your Typing with AutoText TIP: Skip typing apostrophes! Learn the AutoText contractions to save time as you type future emails. 3. Under Replace: type in the new entry you want to add, in this case dirh for Directions to home, making sure you have no entries that exactly * No Phrases * means no matches.
Page 191: Advanced Autotext Features-Macros
CHAPTER 7: Speed Your Typing with AutoText When you press the space key, the full directions appear from your new AutoText entry. Advanced AutoText Features---- - Macros Macros are shortcuts for other functions, such as displaying the current time and date, your PIN number or owner information, or even pressing the backspace or delete keys, and AutoText is the key to using them.
Page 192: Edit Or Delete An Autotext Entry
CHAPTER 7: Speed Your Typing with AutoText 4. Type a space, a hyphen, and another space. Now press the Menu key and select Short Time (%t). Using Your New AutoText Entry Now whenever you want to put the current date and time, just type ts and press Space. Press the Space key to see the date/time.
Page 193 CHAPTER 7: Speed Your Typing with AutoText 1. You can edit AutoText in a couple of places: If you are editing an email  message, press the Menu key and select Edit AutoText. From your Home screen,  click on the Options icon and select AutoText.
Page 194: Chapter 8: Personalize Your Blackberry
We show you how to work with icons when you are in one of the standard Themes on your BlackBerry (see page 179). However, the steps may vary a little, depending on which Theme is active your BlackBerry.
Page 195: Moving Your Icons Between Folders
CHAPTER 8: Personalize Your BlackBerry 1. Glide over to highlight the icon you want to move using the trackpad. In this case, we have highlighted the Maps icon so we can move it. 2. Press the Menu key (to the left of the trackpad) to bring up the Move menu item.
Page 196: Hiding And Un-Hiding Icons
Hiding and Un-Hiding Icons At times you may want to hide an unused icon to make your BlackBerry easier to use. Hiding and un-hiding icons is easy; the steps are similar to those you took to move icons.
Page 197: Setting Your Top Icons On Your First Home Screen
When you press the Menu key you see the Second Home screen with the rest of icons. To make your BlackBerry faster to use, you want to move those icons that you use The First Home Screen with a limited set of icons.
Page 198: Using Folders To Organize Your Icons
Using Folders to Organize Your Icons On your BlackBerry you can create or delete folders to better organize your icons. Typically, y ou’ll f ind a f ew f olders a lready o n y our B lackBerry---- - Applications, Settings, Downloads, a nd G ames---- - that are created by default.
Page 199: Moving Icons Between Folders
CHAPTER 8: Personalize Your BlackBerry 6. When you’re done selecting the folder icon style, click on it and glide down to click on the Add button to finish creating your folder. 7. Now you’ll see your new folder. Moving Icons between Folders Once you create your new folder, you’ll want to move icons into it to organize them, and...
Page 200: Setting The Date, Time, And Time Zone
CHAPTER 8: Personalize Your BlackBerry Setting the Date, Time, and Time Zone Sometimes you’ll need to adjust the date, time, and time zone. While you can set the time and time zone in the Setup Wizard, you can also adjust it directly using the Options icon.
Page 201: Changing Your Font Size And Type
Changing Your Font Size and Type You can fine-tune the font size and type on your BlackBerry to fit your individual needs. Do you need to see more on the screen and don’t mind small fonts? Then go all the way down to a micro-size 7-point font.
Page 202: Changing Your Currency Key
CHAPTER 8: Personalize Your BlackBerry Here’s how to adjust your font size and type: 1. Click on the Options icon. or press the letter O. 2. Click on Screen/Keyboard (see Figure 8-1). Figure 8-1. You can change the font size.
Page 203: Home Screen Preferences And Options
CHAPTER 8: Personalize Your BlackBerry Home Screen Preferences and Options On your BlackBerry, you can customize many things about your Home screen by pressing the Menu key from the Home screen and selecting Options. This brings up the Home Screen Preferences screen.
Page 204: Set Or Reset Wallpaper
Selecting New Themes You can customize your BlackBerry and make it look truly unique. One way to do this is to change your BlackBerry’s Theme. Changing the Theme generally changes the layout and appearance of your icons and the font type and size you see when you click on an icon.
Page 205 More Standard BlackBerry Themes: Most of the standard Themes shown below are preinstalled on every BlackBerry. Glide and click on the Options icon on your BlackBerry. You may have to press the Menu key to see all your icons and then locate the Options icon. Or, if you have Home screen hotkeys enabled, just tap the letter O (see page 541).
Page 206: Downloading New Themes From Blackberry App World
Themes range from free to about US $9.99, with many in the $4.99 to $6.99 range. NOTE: If you need help getting started with BlackBerry App World, check out our chapter starting on page 431.
Page 207 CHAPTER 8: Personalize Your BlackBerry 1. Start App World by clicking on the icon. 2. Click on the Categories icon in the lower left corner. (It looks like folders.) 3. Notice that when this image was taken, the Sky2 theme was one of the Featured Items.
Page 208 Activate the Theme. If you want to start using the Theme right away, say Yes. If you want to change Themes, see page 179. CAUTION: The authors have downloaded many Themes on their BlackBerry smartphones. Some can cause problems with your BlackBerry.
Page 209: Changing The Home Screen Background Image Or Wallpaper
In fact, you can use any image that is stored on your BlackBerry---- - either i n the BlackBerry’s m ain m emory o r o n t he m emory card---- - as wallpaper. Grab a picture of your favorite person, a beautiful sunset, or any landscape for your own personalized BlackBerry wallpaper.
Page 210: Using A Picture Or Image Directly From Your Camera
CHAPTER 8: Personalize Your BlackBerry Once in Pictures, use the trackpad to navigate to the location of the picture you wish to use---- - either in the All Pictures, Picture Folders, or Sample Pictures. You may also see an option to select the Camera, which you can use to take a new picture.
Page 211: Keyboard Lock And Standby Mode
CHAPTER 8: Personalize Your BlackBerry Keyboard Lock and Standby Mode Do you ever need to put your BlackBerry into your pocket, purse, or bag but want to make sure no keys are accidentally pressed? If so, you can use either the Keyboard Lock key or the Mute key to lock the keyboard.
Page 212: Changing Your Convenience Keys
Keyboard Lock mode. Changing Your Convenience Keys Figure 8-6 points to two keys on the middle of the sides of your BlackBerry. These are actually programmable keys called convenience keys because each one can be set to conveniently open any app on your BlackBerry, even new third-party apps you add yourself.
Page 213: To Change Your Convenience Keys
CHAPTER 8: Personalize Your BlackBerry To Change Your Convenience Keys 1. Click on the Options icon (press the Menu key if you don’t see it.) 2. Press the letter S a few times to jump down to the Screen/ Keyboard item and click on it.
Page 214: Understanding That Blinking Light
CHAPTER 8: Personalize Your BlackBerry Understanding That Blinking Light One of the features that BlackBerry users love is the little LED that blinks in the upper right corner to repeatedly notify you of something. This light may blink in different colors: Red when you receive an incoming message (MMS, SMS, or email) or ...
Page 215: Green Coverage Indicator Led
CHAPTER 8: Personalize Your BlackBerry Green Coverage Indicator LED Click on the Options icon and scroll to Screen/Keyboard (or press the letter S to jump there) and click. Scroll down to LED Coverage Indicator and select either On or Off...
Page 216: Chapter 9: Sounds: Ring And Vibrate
You can set up different sound profiles according to your needs. In this chapter, we will explain how you can create and adjust the various profiles. You will learn how to make your BlackBerry ring, vibrate, ring and vibrate, or made no sound at all.
Page 217: Changing Your Profile
There may be some situations where you want a combination of options that one profile alone can’t satisfy. The BlackBerry is highly customizable, so you can adjust your profile options for virtually any situation. The easiest way to accomplish this is to choose a...
Page 218 Messages, Instant Messages, Reminders, or Browser by choosing the field to edit. 4. There are profile settings for almost every alert you can have on your BlackBerry: BlackBerry Messenger (Alert and New Message), Browser, Calendar, Level 1 Messages (High Priority), Email, Reminders, Phone, SMS and Tasks.
Page 219 LED = Red LED light flashes. TIP: We really like to configure the Vibrate setting to Always for almost everything because it allows us to grab the BlackBerry most times before it starts ringing! 6. If you want to be notified during...
Page 220: Finding A Louder Ringtone
Volume up to Loud. Luckily, you can download a new ringtone from mobile.blackberry.com to help with this problem. Open your BlackBerry web browser. If you can type in a web address, type in ‘‘mobile.blackberry.com’’ and click the trackpad. If you can’t type a web address, press the Menu key and select Go To…...
Page 221 7. When you click on a ringtone, you can Open it to listen or Save it on your BlackBerry. Go ahead and Open a few to test them out. To get back to the list and try more ringtones, press the Escape key.
Page 222: Hearing A Different Tone When Someone Special Calls
CHAPTER 9: Sounds: Ring and Vibrate Also check out the other web stores and discussion sites listed on page 480. Hearing a Different Tone When Someone Special Calls You may decide you want to hear a different ringtone when someone special calls. You can do this in Profiles and in your Contacts (Address Book) by assigning a Custom Phone Tune to a particular contact.
Page 223: Tie A Custom Ring Tone To One Person
Tie a Custom Ring Tone to One Person To give someone a custom ringtone so you know who is calling without looking at your BlackBerry screen, follow these steps: 1. Start your Contacts app. 2. Type a few letters to find the contact you wish to edit, for example, Ma Tr to find Martin Trautschold.
Page 224 CHAPTER 9: Sounds: Ring and Vibrate 7. Now click the Browse… button to select the custom ringtone for this person. You can pick from any preloaded ringtones or any ringtone you have placed in the ringtones folder. 8. Once you select the ringtone, you’ll see it listed at the very bottom of the contact entry.
Page 226: Chapter 10: Phone And Voice Dialing
Phone and Voice Dialing Sometimes, i t i s e asy to f orget that y our BlackBerry i s f irst a nd f oremost a p hone---- - and a very capable phone at that. There are many extra features on your phone, as well as the ability to use voice dialing to place your calls.
Page 227: Call Any Underlined Phone Number
Figure 10-1. Important keys for phone and voice dialing. Call Any Underlined Phone Number You may have noticed that most phone numbers you see on your BlackBerry are underlined, as shown in Figure 10-2. This means you can place a call to that number.
Page 228: Changing Your Ring Tone
CHAPTER 10: Phone and Voice Dialing Changing Your Ring Tone To set a song as a ringtone, follow these steps. 1. Click on the Music icon, it may be in your Media folder. (Learn more about getting around the Music app in chapter 21 ‘‘Your Music Player’’).
Page 229: Adjusting The Volume On Calls
Adjusting the volume is easy. While on the phone call, simply use the two volume Volume Down keys on the right side of the BlackBerry to adjust the volume up or down. Muting Yourself on the Call You may want to be able to mute yourself on a Mute/Play key call.
Page 230: Adding Pauses And Waits In Phone Numbers
Press the Green Phone key and read My Number at the top of the screen. This should be your phone number. In the image, the phone number of this BlackBerry is 1 519 888 7465. Adding Pauses and Waits in Phone Numbers Some of the phone numbers you’ll enter in your address book may require either a...
Page 231: Changing Your Phone Ringtone
(see page 274) and assign this new entry to a speed dial (see page 216). Changing Your Phone Ringtone To select any of your songs or preloaded ringtones on your BlackBerry as a new phone ringtone, please check out the steps in our Advanced Phone section on page 221.
Page 232: Calling Voice Mail
Sometimes, pressing and holding the 1 key does not dial voice mail. This happens if the voicemail access number is incorrect in your BlackBerry. You’ll need to call your phone company (wireless carrier) and ask them for your local voice mail access number.
Page 233: Why Do I See Names And Numbers In My Call Logs
When you see a name instead of a phone number, you know that the person is already entered in your BlackBerry Address Book. It is easy to add entries to your Contacts right from this phone call log screen. Below we show you how.
Page 234: Quickly Dial From Contact List
Contact entry. Call log entries are generated whenever you receive, miss, ignore, or place a call from your BlackBerry. 1. Get into the call log screen by tapping the Green Phone key once.
Page 235 The more you add, the better your BlackBerry can help you communicate! 5. Notice that the BlackBerry puts the phone number into the Work field. 6. Is this phone number not a work number? Then just cut and paste it into another field.
Page 236: Ignoring And Muting Phone Calls
Also, if the ringing or vibrating started while your BlackBerry was still in the holster (carrying case), simply pulling the BlackBerry out of the holster should stop the vibrating and...
Page 237: Benefits Of Adding People To Your Contact List / Address Book
(perhaps you are in a movie theatre or a meeting), when the call comes in, press the Mute key on the top of your BlackBerry. The Mute key has the small speaker icon with the line through it. All this does is silence the ring.
Page 238: Using The Call Log
CHAPTER 10: Phone and Voice Dialing Using the Call Log The Call Log is an especially useful tool if you make and receive many calls during the day. It can be hard to remember whether you added a particular individual to your Address Book---- - but chances are you’ll remember that she called yesterday.
Page 239: To Show Your Call Logs In Messages (Inbox)
CHAPTER 10: Phone and Voice Dialing TIP: If you want to call the number listed--- -in this case, Susan’s mobile number (M)--- -don’t press the trackpad, press the Green Phone key instead to immediately start the call. If you want to call one of the other numbers for this person, either press the Menu key or click the trackpad.
Page 240: To Add A Note To A Call Log
CHAPTER 10: Phone and Voice Dialing To Add a Note to a Call Log 1. Press the Green Phone key to get into the phone logs if you are not already there. Press the Menu key and select View History. 2.
Page 241: To Forward A Call Log
You have up to 26 speed dial entries. Set Up Speed Dial There are a few ways to set up speed dialing on your BlackBerry. TIP: The easiest way to set a speed dial letter on your keyboard is to press and hold it from your Home screen.
Page 242: Option #1: Use Call Logs
CHAPTER 10: Phone and Voice Dialing Option #1: Use Call Logs 1. Press the Green Phone key to see your call logs. 2. Highlight the call log entry (either phone number or name) that you want to add to speed dial and press the Menu key.
Page 243 CHAPTER 10: Phone and Voice Dialing 2. You will be asked if you want to assign this key to a speed dial number. (Figure 10-4) Setup Speed Dial Press & Hold any of your letter keys to setup Speed Dial. The only exceptions are: W/1 key Voice Mail Q key...
Page 244: Option #3: Use A Contact Phone Number
Voice Dialing One of the powerful features of the BlackBerry is the Voice Command program for voice dialing and simple commands. Voice dialing provides a safe way to place calls without having to look at the BlackBerry and navigate through menus. Voice Command does n ot n eed t o b e t rained a s o n o ther s martphones---- - just speak naturally.
Page 245: Using Voice Dialing To Call A Number
2. When you hear ‘‘Say a command,’’ say ‘‘Call’’ and the phone number. For example, ‘‘Call 386-555-8888.’’ 3. Depending on your settings, you may be asked to confirm the number you just spoke or the BlackBerry may just start dialing.
Page 246: Chapter 11: Advanced Phone
Chapter Advanced Phone Now that you have the basics down for using your BlackBerry as a phone, let’s look at some more advanced phone topics. In this chapter we will show you how to set unique caller ID’s for contacts, how to use advanced voice dialing options, and how to use call forwarding and call waiting.
Page 247: More With Voice Command
More with Voice Command The last chapter concluded with an overview of Voice Command. This powerful tool not only enables basic phone calls, it’s also great for using other functions of the BlackBerry without having to push buttons or input text.
Page 248: Changing Your Voice Dialing Options
Voice Dialing Tips and Tricks There are a few ways to speed up the voice command process. You can also customize the way voice dialing works on the BlackBerry. To Make Voice Dialing Calls Quicker When using Voice Command, give more information when you place the call. For example, if you say ‘‘Call Martin Trautschold, Home,’’...
Page 249: Call Waiting-Calling A Second Person
Call Waiting---- - Calling a Second Person Like most phones these days, the BlackBerry supports call waiting, call forwarding, and conference calling---- - all useful options in the business world and in your busy life. Enabling Call Waiting Chances are this is already enabled, but in case it’s not:...
Page 250: Using Call Waiting
Press the Green Phone key while on a call to dial a second phone number, or you can call someone else from your BlackBerry Address Book. This will put the first caller on Hold. TIP: If a second person calls you while you are speaking to a first caller, just press the Green Phone key to answer the second caller--- -the first caller will still be waiting for you On Hold.
Page 251 CHAPTER 11: Advanced Phone Option 1: Answer and Put the First Caller on Hold This is probably the easiest option. 1. Just press the Green Phone key. (This is Answer - Hold Current.) 2. To swap between the callers, just press the Green Phone key again.
Page 252: Conference Calling
CHAPTER 11: Advanced Phone Option 3: Press the Red Phone to Send the Second Caller to Voice Mail Just press the Red Phone key to send the second caller to voice mail. Conference Calling Conference calling is very helpful when you need to get people together and share ideas or to have two people talk to each other so they can transfer information directly.
Page 253: To End Or Leave A Conference Call
CHAPTER 11: Advanced Phone Figure 11-3. Adding people to a conference call 3. Join the calls as you did above. Repeat as needed. 4. To speak with only one of the callers on a conference call, press the Menu key while on the call, then select Split Call. You will then be able to speak privately with that one caller.
Page 254: More Phone Tips And Tricks
ALT) will also produce a letter. More Phone Tips and Tricks As with most features on the BlackBerry, there is always more you can do. These tips and tricks will make things go even quicker for you. To place an active phone call on hold and answer a second incoming ...
Page 255: Tty Or Teletype Support
The TTY or teletype is a common name for the telecommunications device for the deaf (TDD). Your BlackBerry is designed so that it can convert received calls into text that can be read on a TTY device. You need to connect your BlackBerry to the TTY device and then enable that option.
Page 256: Chapter 12: Email Like A Pro
539, along with all the other hotkey lists. The hotkeys will really help you speed up your emailing Composing Email This BlackBerry, like all BlackBerry smartphones, gives you the freedom to email on the go. With the cellular network, email is available to you at all times almost anywhere in the world.
Page 257 Compose). Press the Menu key and select Compose Email. 3. Type in the recipient’s email address in the To: field. If your BlackBerry finds a match between what you’re typing and any Address Book entries, those are shown in a selectable drop-down list.
Page 258 CHAPTER 12: Email Like a Pro Figure 12-1. Adding a Bcc in an email 6. Then type the subject and body of your email message. When you’re done, just press the trackpad and click Send. That’s all there is to it. Add a Two-Letter Nickname for Popular Contacts Martin has set up the nickname ‘‘pp’’...
Page 259: Sending Email From Your Contacts App
8. Click the trackpad and select which email account to use. Sending Email from Your Contacts App After you have entered or synced your names and addresses to your BlackBerry, you can send emails directly from your Contacts. (See page 65 for help on sync setup for Windows PC users or page 125 for Apple Mac users.)
Page 260 Use Q To Quickly See a Person’s Email Address When you receive email on your BlackBerry, often you’ll see a person’s real name, e.g., ‘‘Margaret Johnson,’’ not the email address in the From: field.
Page 261: Replying To Messages
CHAPTER 12: Email Like a Pro Replying to Messages Once you get the hang of emailing on your BlackBerry, you’ll soon find yourself checking your email all the time and wanting to respond quickly to any emails you get. Replying to messages is very easy on the BlackBerry.
Page 262: Flag For Follow Up
CHAPTER 12: Email Like a Pro Flag for Follow Up After receiving an email message, have you ever found yourself thinking: ‘‘This is important, but I can’t deal with it now.’’ Or ‘‘I need to do a little research on this and get back to them later.’’...
Page 263 CHAPTER 12: Email Like a Pro Color/Colour: You can  change the color of the flag, which can help you locate the flagged items later using the email search feature. Status: This is either Not  Completed or Completed Due: This can be either ...
Page 264 CHAPTER 12: Email Like a Pro Finding Flagged Items After you start flagging email and other messages, you may want an easy way to locate all your flagged items. Follow these steps. 1. In your email inbox (Messages), press the hotkey letter S to bring up the Search window.
Page 265: Attaching A Contact Entry (Address Book Entry) To Email
Attaching a Contact Entry (Address Book Entry) to Email At times, you might need to send someone an address contained in your BlackBerry Contacts. Start composing an email by pressing the L key or selecting Compose Email from the Menu in the Messages app.
Page 266: Viewing Pictures In Email Messages You Receive
OK or YES to get the image. Attaching a File to Email The BlackBerry is a powerful business tool. As such, there are times you might need to attach a file to an email you send from the BlackBerry, much as you would when emailing from your computer.
Page 267: Setting The Importance Of The Email
TIP: You can add several files to your email message; simply repeat the procedure for each. Setting the Importance of the Email Sometimes, you want your email to be noticed High = Exclamation point. and responded to immediately. The BlackBerry lets you set that importance so that your Normal = Nothing. recipient can better respond.
Page 268: Spell Checking Your Email Messages
Spell Checking Your Email Messages Please see page 158 to learn how to enable spell checking on the email messages you type and send. The spell checker may not be turned on when you take your BlackBerry out of the box the first time.
Page 269: Using Documents To Go To View And Edit Email Attachments
Word, PowerPoint, and Excel documents, and it preserves the native formatting. This means that the documents can open on your BlackBerry and look just like they do on your computer.
Page 270 CHAPTER 12: Email Like a Pro To Open an Attached File 1. Navigate to a message showing the attachment icon and click on it. 2. At the very top of the email, you’ll see an indication of the number of attachments, such as 1 Attachment or 2 Attachments.
Page 271: Email Attachment Viewer Tips And Tricks
If you get an error message such as ‘‘Document Conversion Failed,’’ it’s very likely that the attachment is in a format that is not viewable by the BlackBerry Attachment Viewer. Check out the list of supported attachment types in Table 12-1 e.
Page 272 Formatting options (see Figure 12-5). Figure 12-5. Formatting text in Documents to Go NOTE: Sometimes the Documents to Go program gets updated in BlackBerry App World. Every so often, check the App World to see if a new version is available.
Page 273: Using The Standard Document Viewer
CHAPTER 12: Email Like a Pro Using the Standard Document Viewer If you don’t want to use the Documents to Go program, just select the View option when you go to open the attachment. The document won’t have the same look, but you’ll be able to navigate through it quickly.
Page 274 Just click the trackpad and select Edit Slide Text to change any slide text items. Just click and then type your changes. You can save a copy on your BlackBerry, or send it via email. If you Send via Email, you’ll see a new email message screen come up with the edited file as an attachment.
Page 275: Finding Text In An Attachment
F key again. To search for different text, click the trackpad and select Find. To change the way the attachment looks on the BlackBerry: 1. Open the attachment as described above. 2. Press the Menu key and select Options.
Page 276: Opening A Picture
1. Click on the [1 Attachment] or the like at the top of the email message. Select Open Attachment or Download Attachment (to save it on your BlackBerry). Then click on the file name of any image file to open it.
Page 277: Searching For Messages (Email, Sms, Mms)
You might find that you use messaging so often, since it is so easy and fun, that your messages start to really collect on your BlackBerry. TIP: Need to search other places like your Contacts, Calendar, or Tasks? Use the Search app as shown on page 509.
Page 278: Using The Search Sender Or Search Recipient Command
CHAPTER 12: Email Like a Pro Using the Search Sender or Search Recipient Command TIP: The Search, Search Sender, Search Recipient, and Search Subject commands work on SMS messages, Email, MMS--- - anything in your messages inbox! Sometimes, you have many messages from one particular sender, and you want to see only the list of your communication with that particular individual.
Page 279 ENCEQUICK REFERENC...
Page 280: Chapter 13: Advanced Email Topics
Chapter Advanced Email Topics Given the email power of the BlackBerry, there might be some things you want to do right from your handheld that you used to do only from your computer. You can write emails in other languages, select any of your integrated email accounts to send from, and easily create and select various email signatures and auto-signatures.
Page 281: Inbox Housecleaning
During the setup wizard process, the BlackBerry will remove unused input languages based on your selections. If you removed all languages except your display language, then the Switch Input Language menu item won’t be visible or it...
Page 282: Sending From A Different Email Account
Like many of us, you might have separate email accounts for business and personal matters, or several just for work. You can easily change which email account you use to send an email on your BlackBerry. Start composing an email. Scroll to the top...
Page 283: Changing Your Default "Sent From" Email Address
Changing Your Default ‘‘Sent From’’ Email Address You can change your default Sent From email address on your BlackBerry. Here’s how: 1. Click on the Options icon from the Home screen. You may find the Options in the Setup folder if you can’t find it from your Home screen.
Page 284: Changing The Way Your Email Looks And Functions
6. Select your new default email account for sending new messages you compose on your BlackBerry. 7. Press the Menu key and select Save. Now compose a new email message. Notice that your new default email account appears in the Send Using: field.
Page 285: Email Reconciliation
Depending on the type of email accounts you have set up and your messaging services, you may be able to wirelessly share your actions (Delete and maybe even Open actions) between your main email inbox and your BlackBerry. 1. Open your Messages.
Page 286: Easily Adding Signatures To Your Emails
BlackBerry. TIP: If you want to be able to delete email from your BlackBerry and not have it also delete from your main email inbox, set Wireless Reconcile to Off. CAUTION: If you choose Mailbox and Handheld and set Wireless Reconcile to On, whenever you delete email from your BlackBerry, it will also be deleted from your regular email inbox, and vice versa.
Page 287 5. In the With field, type in your full email signature exactly as you’d like it to appear in your emails. 6. Choose SmartCase if you want the BlackBerry to capitalize the letters according to the correct context in the sentence when they are replaced.
Page 288: Personal Or Internet Service Email Users
Personal or Internet Service Email Users If you have integrated personal or Internet email (POP3 and IMAP 4 accounts) to your BlackBerry, you have a few options for email signatures. Setting Up Signatures from Your BlackBerry Carrier’s Web Site This option is described in detail on page 44. Using this feature, you have the ability to add a unique Auto Signature to each of your integrated email accounts.
Page 289: Corporate (Blackberry Enterprise Server) Email Users
8. Press the Escape key to exit out of Email Settings. Corporate (BlackBerry Enterprise Server) Email Users If you are a BlackBerry Enterprise Server user, you can set up your signature right in your Messages app. 1. From your Messages list, press the Menu key.
Page 290: Filtering Your Messages For Sms, Calls, And More
NOTE: Please see page 158 to learn how to turn on spell Checking and use this feature. Filtering Your Messages for SMS, Calls, and More Your messages can really start to add up on your BlackBerry and it can get overwhelming. Fortunately, it’s easy to set up filters so you see only the messages you want to see at a particular moment.
Page 291: Filing A Message In A Folder
4. Choose the folder you want to use to store the message. Changing Folder Names or Adding Folders To do this, you must be using your BlackBerry and a BlackBerry Enterprise Server with Wireless Synchronization. If you are unsure whether you are using Wireless Synchronization, most likely you are not using it.
Page 292: Email Message Filters (Only For Blackberry Enterprise Server Users)
Bold by following the steps below. NOTE: If you are a BlackBerry Internet Service user with Personal or Internet email, you can set up filters using the BlackBerry Internet Service web site. See page 55 in Chapter 1 ‘‘Email Set Up’’...
Page 293 ENCEQUICK REFERENC...
Page 294: Chapter 14: Your Contact List
Your Contact List If you are using your SIM (Subscriber Identity Module) card from another phone in your BlackBerry and have stored names and phone numbers on that SIM card, it’s easy to transfer your contacts into your Contact list.
Page 295: How Do You Get Your Contacts Onto Your Blackberry
Otherwise, you will use either a USB cable or Bluetooth wireless to connect your BlackBerry to your computer to keep it up to date. For Windows PC users, see page 65. Apple Mac computer users, see page 125.
Page 296: Our Recommendations
Company name  Add New Addresses Easily On your BlackBerry, since your address book is closely tied to all the other icons (Messages/Email, Phone and Web Browser) you have many methods to easily add new addresses: Choice 1: Add a new address inside the Contacts app.
Page 297 Choice 1: Add An Address into Contacts The most obvious way of adding a contact is to use New Contact and type in the information right on your BlackBerry. To do this: 1. Use the trackpad and navigate and click on the Contacts icon.
Page 298 Some phone numbers have letters like 1 800-REDSOX1. These are easier than you might think to add to your BlackBerry address book (or type while on the phone). The trick is to hold down your Alt key (lower left key with up/down arrows on it) and just type the letters on your keyboard.
Page 299 CHAPTER 14: Your Contact List Enter a Phone Number with Pauses or Waits Sometimes you need to dial a phone number that has several components, such as a dial-in number and a separate password. One example is a voice mail system for your home or office phone number.
Page 300: Phone Number
Choice 4: Add an Address from an Underlined Email Address or Phone Number One of the very powerful features of the BlackBerry is that you can really add your contacts from just about anywhere. Even though the next steps are shown on the MemoPad, they can be applied to tasks, emails (email addresses in the To:, From:, and CC: fields and in the body of an email message), and web pages.
Page 301 CHAPTER 14: Your Contact List 1. Locate and click on your MemoPad icon. TIP: Press the Hotkey D to instantly start it (see page 541). 2. Locate the memo you wrote earlier with the phone number and open it. 3. Then glide over to the underlined phone number to highlight it.
Page 302: Locate Names And Addresses Easily
Once you get the hang of adding contact information into the Contacts app, you will begin to see how useful it is to have all that information at your fingertips. The tricky part can be actually locating all the information you have input into the BlackBerry.
Page 303 CHAPTER 14: Your Contact List Option 1: Use the Find Feature in Contacts Contacts has a great Find feature at the top that will search for entries that match the letters you type into one of these fields: First  ...
Page 304: Managing Your Contacts
CHAPTER 14: Your Contact List 2. Now, type a few letters of someone’s first name, last name, or company name. TIP: If no matching entries are found, you just see the digits being dialed. 3. Press the Space key and type a few more letters to further narrow the list.
Page 305: Adding More Information To Your Contact Entries (Menu Commands)
Since you have a BlackBerry with a camera, you can simply take the picture and add it as a Picture Caller ID right from your camera.
Page 306 3. Choose Add or Replace Picture. 4. You have the choice of finding a picture already stored on your BlackBerry or taking a new one with the camera. 5. If you want to use a stored picture, then navigate to the...
Page 307: Changing The Way Contacts Are Sorted
CHAPTER 14: Your Contact List The picture will now appear in several places: On the screen when you  speak with that person on the phone In their contact entry.  It will also appear next to  their email address. TIP: On any menu, you can jump down to an entry by pressing the key using the key’s first letter.
Page 308: Organizing Contacts With Categories
What is even better is that the categories you add, change, or edit on your BlackBerry are kept fully in sync with those on your computer software. 1. Find the contact you want to assign to a...
Page 309: Filtering Your Contacts By Category
CHAPTER 14: Your Contact List 2. Click the Menu key and select Categories. 3. Now you will see the available categories. (The default categories are Business and Personal.) 4. If you need an additional category, just press the Menu key and choose New. 5.
Page 310: Un-Filtering Your Contacts By Category
Space key when it is highlighted. Using Groups as Mailing Lists Sometimes, you need even more organizing power from your BlackBerry. Depending on your needs, grouping contacts into mailing lists might be useful so that you can send mass mailings from your BlackBerry.
Page 311: Creating And Using A Group Mailing List
CHAPTER 14: Your Contact List Creating and Using a Group Mailing List 1. Scroll to the Address Book and click the trackpad. 2. Press the Menu key, scroll to New Group, and click. Type in a name for your new group. 4.
Page 312: Sending An Email To The Group
CHAPTER 14: Your Contact List Sending an Email to the Group Just use the group name as you would any other name in your address book. If your group name was My Team then you would compose an email and address it to My Team.
Page 313 ENCEQUICK REFERENC...
Page 314: Chapter 15: Managing Your Calendar
When do the kids need to be picked up? When is Martin’s birthday? The calendar can tell you all these things and more. The calendar on the BlackBerry is really simple to use, but it also contains some very sophisticated options for the power user.
Page 315: Calendar Shortcut Keys Hotkeys
CHAPTER 15: Managing Your Calendar Calendar Shortcut Keys Hotkeys We have put many of the hotkeys and shortcuts in the beginning of the book for easy access. Please go to page 545 to see the complete list of calendar hotkeys. Once you enable your hotkeys, they are the fastest way to move around your Calendar.
Page 316: Scheduling Appointments
Agenda View. Scheduling Appointments Putting your busy life into your BlackBerry is quite easy. Once you start to schedule your appointments or meetings, you will begin to expect reminder alarms to tell you where to go and when. You will wonder how you lived without your BlackBerry for so long!
Page 317: Quick Scheduling (Use For Simple Meetings)
CHAPTER 15: Managing Your Calendar Quick Scheduling (Use for Simple Meetings) It is amazingly simple to add basic appointments (or reminders) to your calendar. 1. In Day View, glide the trackpad to the correct day and time, press the Enter key, and start typing your appointment right in Day View.
Page 318 CHAPTER 15: Managing Your Calendar 4. Type the Subject and optional Location. The Location will appear in parentheses in your calendar day view, for example this event would appear as: Staff Meeting (Conf. Rm. A- 103). 5. Click All Day Event if it will last all day, like an all day conference.
Page 319: Customizing Your Calendar With Options
CHAPTER 15: Managing Your Calendar If this is a recurring appointment, do the following: 1. Click on Recurrence and select Daily, Weekly, Monthly, or Yearly. 2. Mark your appointment as Private by clicking on the checkbox. If you would like to include notes with the appointment, simply input them at the bottom of the screen.
Page 320: Change Your Initial View
Copy and Paste Information into Your Calendar or Any Icon The beauty of the Blackberry is how simple it is to use. Let’s say that you wanted to copy part of a text in your email message and paste it into your calendar. A few good...
Page 321 CHAPTER 15: Managing Your Calendar 1. First, glide the trackpad to select the email from which you want to copy and open it. 2. Then, highlight the text by moving the cursor to the beginning or end of the section you want to highlight. 3.
Page 322: Alarms And Recurring Appointments
CHAPTER 15: Managing Your Calendar You will now see your information pasted into the calendar appointment. TIP: Shortcuts for Copy & Paste Select - Press the Shift key (to right of the Space key) to start Select mode. Copy - To copy selected text, hold the ALT key (lower leftmost key - - up/down arrow) and click the trackpad.
Page 323: To Schedule An Alarm
CHAPTER 15: Managing Your Calendar To Schedule an Alarm 1. Navigate to the Calendar icon and click. 2. Begin the process of scheduling an appointment as detailed above. 3. In the New Appointment screen, scroll down to Reminder. 4. The default reminder is 15 minutes. Click on the highlighted field and change the reminder to any of the options listed.
Page 324: To Dial The Phone From A Ringing Calendar Alarm
Even better: since you formatted the number with an x between the main phone number and the access code (or extension), the BlackBerry will pause for 3 seconds and automatically dial the access code!
Page 325: To Adjust Your Calendar (And Task) Alarms In Sound Profiles
Here is how to change your Calendar profile so that it will ring and/or vibrate when the alarm rings if your BlackBerry is sitting on a desk. 1. Scroll to the upper left hand...
Page 326 NOTE: Here are a few definitions to remember. Out of Holster - The BlackBerry is sitting on your desk or in your hand (out of the approved holster) In Holster - The BlackBerry is inside the approved holster (plastic or leather).
Page 327: To Set A Recurring (Daily, Weekly, Monthly, Or Yearly) Appointment
CHAPTER 15: Managing Your Calendar 10. Press the Menu key and save your settings. 11. Then press the Escape key a few times to get back to your Home screen. To Set a Recurring (Daily, Weekly, Monthly, or Yearly) Appointment 1.
Page 328: To Snooze A Ringing Calendar Or Task Alarm
CHAPTER 15: Managing Your Calendar Set a Yearly recurring appointment with a reminder of one week (so you have time to buy the present or send a card). To Snooze a Ringing Calendar or Task Alarm When a calendar or task alarm rings, you can Open it, Dismiss it, or Snooze it.
Page 329: Inviting Attendees And Working With Meeting Invitations
Inviting Attendees and Working with Meeting Invitations Now with your BlackBerry you can invite people to meetings and reply to meeting invitations. If your BlackBerry is connected to a BlackBerry Enterprise Server (BES), you may also be able to check your invitees’ availability for specific times as well.
Page 330: To Change Your List Of Participants For A Meeting
Google Sync as well as BlackBerry Internet Service--- - you are just asking for trouble. Instead, just use Google Sync for your Google Calendar. The great thing about using Google Sync for BlackBerry is that it provides you a full two- way wireless synchronization of your BlackBerry Calendar and Contacts with and your Google Calendar and Address Book.
Page 331: Getting Started With Gmail And Google Calendar
Google Calendar and Address Book. NOTE: The only exceptions are those calendar events you have added on your BlackBerry prior to installing the Google Sync application--- -those old events don’t get synced. Contacts on your BlackBerry prior to the install are synced.
Page 332 6. After you successfully login, you will see a page similar to this one describing what Google Sync will sync to and from your BlackBerry. 7. Notice at the bottom of this screen, you will see details on which fields (or pieces of...
Page 333: The Results Of A Successful Google Sync
From this point forward, the Google Sync program should run automatically in the background. It will sync every time you make changes on your BlackBerry or at a minimum every two hours. From both the BlackBerry Calendar and Contacts icons, you will see a new Google Sync menu item.
Page 334 CHAPTER 15: Managing Your Calendar Google Address Book on your Computer BlackBerry Contact List...
Page 335 ENCEQUICK REFERENC...
Page 336: Chapter 15: Get Tasks Done
Get Tasks Done Our lives are busy. One of the reasons we use a BlackBerry in the first place is to simply keep track of what we need to do and when we need to do it. The BlackBerry helps us multitask and the Tasks app helps us keep track of specific tasks.
Page 337: Viewing Tasks On Your Blackberry (Hotkey: T)
You may need to press the Menu key to the left of the trackpad to see all your icons. The first time you start tasks on your BlackBerry, you may see an empty task list if you have not yet synchronized with your computer.
Page 338: Categorizing Your Tasks
CHAPTER 16: Get Tasks Done Categorizing Your Tasks Like Address Book entries, you can group your tasks into Categories. And you can also share or synchronize these categories with your computer. To Assign a Task to a Category 1. Highlight the Task, click the trackpad and Open it. 2.
Page 339: Finding Tasks
CHAPTER 16: Get Tasks Done Here is the filtered task list: 4. Immediately, you will see a black line at the top with the Category name showing the task list is filtered. To un-filter your tasks, you need to repeat the procedure above, but un-check the selected task.
Page 340: Handling A Task Alarm
Please see the ‘‘Calendar and Task Alarms’’ section on page 300 to learn how to make sure your task alarms will notify you with at least a vibrate or a vibrate and tone when your BlackBerry is sitting on your desk (Out of Holster). Sorting Your Tasks and Task Options...
Page 341 ENCEQUICK REFERENC...
Page 342: Chapter 16: Memopad: Sticky Notes
Otherwise, you will use either a USB cable or Bluetooth wireless to connect your BlackBerry to your computer to keep it up to date. For Windows PC users, see page 65 or an Apple Mac computer user, see page 125.
Page 343: 1,001 Uses For The Memopad (Notes) Feature
 Your parking space at the airport, mall, or theme park.  Adding or Editing Memos on the BlackBerry This is the MemoPad icon (your icon may look different, but look for MemoPad to be shown when you highlight it).
Page 344: Quickly Locating Memos
CHAPTER 17: MemoPad: Sticky Notes If you have no memos in the list, then to add a new memo, simply press in the trackpad and start typing. If you have memos in the list and want to add a new one, you just click on Add Memo.
Page 345: Ordering Frequently Used Memos
Typing ‘‘ld’’ (stands for Long Date) and pressing the Space key will insert the date ‘‘Tue, 28 Aug 2007.’’ Likewise, typing ‘‘lt’’ (Long Time) will enter the time ‘‘8:51:40 PM’’ (which will be in the local date/time format you have set on your BlackBerry). See page 166 to learn how to create a customized Time Stamp.
Page 346: To File A Memo In A New Or Existing Category
CHAPTER 17: MemoPad: Sticky Notes To File a Memo in a New or Existing Category Just like with the Contact List (Address Book) and Task List, you can organize your MemoPad items with categories. 1. Start the MemoPad icon by clicking on it.
Page 347: To Un-Filter (Turn Off The Filter) On Your Memopad
From almost every icon on your BlackBerry, the MemoPad included, pressing the Menu key and selecting Switch Application allows you to multitask by leaving your current icon open and jumping to any other icon on your BlackBerry. This is especially useful when you want to copy and paste information between apps.
Page 348 Roll and click on the icon you want or click Home Screen to open one not on the list. Figure 17-1. Multitasking on the BlackBerry. 2. You will now see the Switch Applications pop-up window (Figure 17-1) which shows every icon currently running.
Page 349: Forwarding Memos Via Email, Sms, Or Blackberry Messenger
Say you just took some great notes at a meeting and you want to send them to your colleague. You can send a memo item via email, BlackBerry PIN message, or SMS text message to others. To do so, use the Forward As command from the menu.
Page 350: Memo Tips And Tricks
Applications menu item to navigate to another application and press the Menu key and select Paste to put the text in that application. Check Spelling Will run the BlackBerry spell checker on the currently open memo item. Clear field Clears all contents of the entire memo item. USE WITH CAUTION! Save This saves the changes in the memo.
Page 351: Add Items For Different Stores
(and save you time and gas money!). Put Numbers at the Beginning of Memo Names This will then order them numerically on your BlackBerry. This is a great way to prioritize your memos and keep the most important ones always at the top of the list.
Page 352: Chapter 17: Sms Text And Mms Messaging
The BlackBerry i s b eautifully equipped t o u se b oth o f t hese s ervices---- - learning them will make you more productive and make your BlackBerry that much more fun to use.
Page 353: Sms Text Messaging On Your Blackberry
The concept is very simple; instead of placing a phone call, you send a short message to someone’s handset. It is less disruptive than a phone call. It’s also helpful if you have friends, colleagues, or co-workers who do not own a BlackBerry so email is not an option.
Page 354 CAUTION: SMS messages are limited to 160 characters by most carriers. If you go over that in the BlackBerry, two separate text messages will be sent. 8. When you are done typing, click the trackpad and choose Send.
Page 355 CHAPTER 18: SMS Text and MMS Messenging TIP: Roll over to the smiley face icon and click on it to see a list of icons you can add to enhance your message! You can also use the keyboard shortcut. In the image shown, typing :D would give you a Big Smile icon.
Page 356: Basic Sms Menu Commands
Insert a smiley or emoticon (happy face, sad face, etc.) Mark Unopened Mark the selected message as unopened. Check Spelling Will run the BlackBerry spell checker on the message. Clear Chat Clears all messages of the entire chat session. Delete Chat Deletes all messages of the entire chat session.
Page 357: Advanced Sms Menu Commands And Options
TIP: Press the letter S on your keyboard a few times to jump down to this entry--- -it’s usually faster than scrolling. Usually, the options shown are adjustable; however, some BlackBerry phones are more limited. (This depends on your BlackBerry phone software version and your wireless carrier.)
Page 358: Opening And Replying To Sms Messages
Some networks may need more retries. Opening and Replying to SMS Messages Opening y our S MS m essages c ouldn’t be e asier---- - the BlackBerry makes it simple to quickly keep in touch and respond to your messages.
Page 359: Sms Mailbox Housecleaning
TIP: ALT + S will show only your SMS text messages in your Inbox. Go to page 252 to learn how to search for messages. If you need to search for other information, like in your BlackBerry Messenger, Calendar, Contacts, or Tasks, go to page 509.
Page 360: Sms Tips And Tricks
MMS compared to email is that you can send MMS to phones that do not have email capabilities. This might be useful if not all your colleagues, friends, and family use BlackBerry smartphones! Not all BlackBerry devices or carriers support MMS messaging NOTE: , so it is a good idea to make sure that your recipient can receive these messages before you send them.
Page 361 MMS file, which is often stored in your mms/pictures folder. Some BlackBerry devices have a pre- loaded Birthday.mms in this folder. Click on the Birthday MMS, if you have it. 1. Then type in the recipient in the To: field, scroll to the appropriate contact, and click.
Page 362: Sending A Media File As An Mms From The Media Icon
Send as Email for no additional cost. The only other thing to be aware of is whether or not you have an ‘‘unlimited BlackBerry data plan.’’ If you don’t have this unlimited data plan, you will want to send pictures only very rarely because they can eat up your data much faster than a plain-text email.
Page 363: Advanced Mms Commands
CHAPTER 18: SMS Text and MMS Messenging Figure 18-3 Attach an audio file to an MMS message 5. You can also attach other items by pressing the Menu key and selecting them. Advanced MMS Commands While you are composing your MMS message, press the Menu key and scroll down to Options.
Page 364: Mms And Sms Text Troubleshooting
3. Press the Menu key and then click on Register Now. 4. While the BlackBerry is still on, do a battery pull. Take off the back of the casing, remove the battery, wait 30 seconds, and then re-install it. Once the BlackBerry reboots, you should be all set for SMS Text and...
Page 365 ENCEQUICK REFERENC...
Page 366: Chapter 18: Even More Messaging
You already know that your BlackBerry is an amazing messaging device. What you may not realize is that there are so many more ways to use ‘‘messaging’’ on the BlackBerry. In this chapter, we will look at PIN messaging (using the unique identifying PIN for each BlackBerry), the famous BlackBerry Messaging (BBM), voice notes, and other instant messaging.
Page 367: Replying To A Pin Message
CHAPTER 19: Even More Messenging 3. Press the Space key to see your own BlackBerry PIN number inserted right in the text replacing the mypin text. 4. Click the trackpad and select Send. TIP: Store your friends’ PINs in your Contact List for easy access.
Page 368 CHAPTER 19: Even More Messenging If you already have this person in your Contact List , then you should Copy/Paste the PIN into their contact record. 1. Highlight the PIN. 2. Click the trackpad and select Copy. 3. Then press the Menu key and select Switch Applications or press the ALT + Escape multitasking hotkey combination.
Page 369: Blackberry Messenger
First, look in your Instant Messaging, Messaging, or Applications folders. If you don’t see it, then download and install the BlackBerry Messenger icon. Go to mobile.blackberry.com from your BlackBerry web browser or go to your BlackBerry App World icon and follow the directions.
Page 370: Setting Up Blackberry Messenger
BlackBerry Messenger offers you a more secure way of keeping in touch quickly with fellow BlackBerry users. Setup is very easy. If you don’t see the Blackberry Messenger icon, then press the Menu key (to the left of the trackpad) and glide up or down to find it.
Page 371: Joining A Fellow User's Blackberry Messenger Group
You may be invited to join another BlackBerry user’s Messaging group. You can either Accept or Decline this invitation. You will receive your invitations via email or you can see them directly in BlackBerry Messenger. 1. Click on your BlackBerry Messenger icon.
Page 372: Blackberry Messenger Menu Commands
Decline to deny the invitation or Remove to no longer show the invitation on your BlackBerry. BlackBerry Messenger Menu Commands You can do more with BlackBerry Messenger when you bring up the menu. From your main BlackBerry Messenger (‘‘BBM’’) screen press the Menu key. You will see the following menu commands.
Page 373: Customizing Your Blackberry Messenger
Customizing Your BlackBerry Messenger Below, we show you the entire Options screen to give you a feel for those items you can customize in your BlackBerry Messenger. We do not describe every option in detail as some are self-explanatory. To see your BBM options, press the Menu key and select Options to see the screens shown in Figure 19-3.
Page 374: Starting Or Continuing Conversations
CHAPTER 19: Even More Messenging Figure 19-3. BlackBerry Messenger options NOTE: There are far more options to adjust in version 5 than in previous versions of BlackBerry Messenger. On the Messenger Options screen, you can set the following (and much more):...
Page 375: Using The Emoticons (Smiley Faces And More)
CHAPTER 19: Even More Messenging Your conversation list is in your main screen. Just highlight the individual with whom you are conversing and click the trackpad. The conversation screen opens. Type in the new message and click the trackpad to send. Using the Emoticons (Smiley Faces and More) To add an emoticon to your message, click on the emoticon...
Page 376 5 you can send up to a 6GB file or picture. 3. Using the trackpad, navigate to where the image or audio file is stored on your BlackBerry and click. 4. Selecting the file will automatically send it to your message buddy.
Page 377 Here’s what a voice note looks for the person who receives it. The receivers can either play or save the voice note on their own BlackBerry. When pressing Play, the Media player pops up to play the voice note.
Page 378: Notification Of New Messenger Item Or Ping
NOTE: That is Pixie, Martin’s family Labradoodle, pulling on her leash. Ping a Contact Let’s say that you wanted to reach a BlackBerry Messenger contact quickly. One option available to you is to PING!!! that contact. When you ping a...
Page 379: Conferencing With Blackberry Messenger
Conferencing with BlackBerry Messenger One great new feature on BlackBerry Messenger is the ability to have a Conference chat with two or more of your Messenger contacts. 1. Just start up a conversation as you did before.
Page 380: Using Groups In Blackberry Messenger
Using Groups in BlackBerry Messenger Another new feature of BlackBerry Messenger is the ability to create and use Groups. This is very useful when you don’t need a Broadcast Message to everyone but just want a small group of colleagues.
Page 381 Click on Members and choose members for your group. 5. You can add a member’s email address, scan their barcode (see below), or choose an existing BlackBerry Messenger contact to be a part of the new group.
Page 382: Using Bbm Barcodes
Send. Using BBM Barcodes Perhaps the most innovative feature of the new BlackBerry Messenger is the use of a unique barcode as a means of connecting to someone as a Messenger contact. Each BlackBerry can generate its own unique barcode.
Page 383: Using Aim, Yahoo, And Google Talk Messaging
Using AIM, Yahoo, and Google Talk Messaging After you get used to BlackBerry Messenger you will begin to see that it is a powerful way of quickly keeping in touch with friends, family, and colleagues. Realizing that many...
Page 384: Chapter 19: Adding Memory With A Media Card
Adding Memory with a Media Card As we have shown you in this book, your BlackBerry is a very capable media device. Eventually, you will need additional space to hold all those pictures, songs and videos that you will be downloading and transferring onto your BlackBerry.
Page 385: Verify The Media Card Installation And Free Memory
BlackBerry. Then insert the card with the metal contacts facing down and slide the card towards the top edge of the BlackBerry, with the printed label facing up. You don’t even need to power off the BlackBerry;...
Page 386 CHAPTER 20: Adding Memory with a Media Card 1. Use the trackpad to glide to the Options icon and click on it. You may need to press the Menu key to the left of the trackpad to see this icon if it is not visible. You can also press the letter O if you have your Hotkeys turned on.
Page 387 ENCEQUICK REFERENC...
Page 388: Chapter 20: Your Music Player
You can even listen to free streaming Internet Radio with software like Slacker and Pandora (see page 375). With a good sized media card, the media capabilities of the BlackBerry might cause one to wonder, ‘‘Why do I need an iPhone or iPod? I’ve got a BlackBerry!’’...
Page 389: Important Media Player Keys (Song And Video)
Getting Your Music and Playlists onto Your BlackBerry The BlackBerry comes with internal memory but the OS and other pre-loaded programs take up some of that space, so what’s left over is usually not enough to store all your music.
Page 390: Downloading And Saving Music Or Videos From The Web
 Downloading and Saving Music or Videos from the Some web sites offer you videos or music to download to your BlackBerry. You are given the option to either Open or Download. You may see this question You must select OK if you want to stream the video on your BlackBerry.
Page 391: Finding And Playing An Individual Song
Albums - Shows list of all albums.  Genres - Shows list of all genres on your  BlackBerry (Pop, Rock, Jazz, etc.) Sample Songs: Shows Playlists - Shows all playlists, or allows you to  one or more sample create new ones.
Page 392: Controlling Your Song Or Video In The Blackberry Media Player
4. Clicking the trackpad will pause the player or continue playback. TIP: Pressing the Mute key on the top of your BlackBerry will also pause or resume playback of songs and videos. The volume keys on the side of the BlackBerry control the song volume.
Page 393: Using Now Playing To Return To Your Video Or Song
CHAPTER 21: Your Music Player To go to next song/video in the list/playlist, click this icon. If you are at the last song/video, this will take you to the end of the current item. To move around to a specific location Click the slider to start moving it.
Page 394: To Repeat Playing A Song Or Video
CHAPTER 21: Your Music Player To Shuffle your songs in that folder, navigate to the first song in your folder and press the Menu key. Click on Shuffle. TIP: If there is a checkmark next to Shuffle in the menu, it’s already on;...
Page 395: Playing A Playlist
Click on any song to start playing it. Playing a Playlist 1. To see the playlists on the BlackBerry, just glide over to the Media Player icon and click on it. Find the Music icon and click on that. Or, just click on the Music icon from the home page.
Page 396: To Create Playlists From Your Computer
Menu key and select Show Playlist. Many MP3 players utilize playlists to organize music and allow for a unique mix of songs. What types of music are supported on the BlackBerry? See page 373. To Create Playlists from Your Computer Use the supported computer software on your PC to create playlists and sync them to your computer.
Page 397 Playlist or Automatic Playlist 5. Select Standard Playlist to select and add any songs already stored on your BlackBerry. 6. Type your Playlist name next to Name at the top, press the Menu key, and select Add Songs to add new songs.
Page 398: Supported Music Types
Supported Music Types The BlackBerry will play most types of music files. If you are an iPod user, all music except the music that you purchased on iTunes should be able to play on the BlackBerry.
Page 399: Media Player Options
NOTE: Some WAV file formats may not be supported by your BlackBerry. TIP: Mute Key for pause and resume You can pause (and instantly silence) any song or video playing on your BlackBerry by pressing the Mute key on the top of your BlackBerry. Press Mute again to resume playback.
Page 400: Music Player Tips And Tricks
Streaming Music One of the amazing things about the BlackBerry is just how powerful it can be as a media center. Using a Bluetooth stereo in your car, you can stream your music via Bluetooth right through the car stereo.
Page 401: Pandora Internet Radio
Download Pandora Go to the BlackBerry App World (see page 431) and download the Pandora App. If the App is not part of the Featured Apps, you can find it in the Music section or by doing a simple search for Pandora.
Page 402 NOTE: Pandora also works on your PC or Mac. You can create your stations and listen on your computer. When you log in on the BlackBerry, all the stations created on your computer will appear. Pandora Controls and Options The interface of Pandora is very clean and intuitive.
Page 403: Slacker Radio
BlackBerry media card. This allows you to listen to music without needing an internet c onnection---- - perfect for a long airplane trip or whenever you are out of radio coverage for a while.
Page 404 CHAPTER 21: Your Music Player If you have an existing account, you will see a screen with your favorite stations displayed. If you are signing on for the first time, you have two options: Scroll down to check out stations by genre, or click Search at the top and build a new station with music created from your...
Page 405 Slacker Menu Commands and Shortcut Keys Slacker offers some very cool commands in the Menu. Just press the Menu button on your BlackBerry and you can see your stations, lyrics to the current song, an artist bio, or an album review. There are...
Page 406: Chapter 21: Snapping Pictures
MMS messaging, or uploaded to Facebook and other social media programs. Using the Camera Your BlackBerry includes a feature-rich camera. This gives you the option to just snap a picture anywhere you are. You can then send the picture to friends and family to share the moment.
Page 407: Normal Viewfinder Mode
(Unless you changed it in Options > Screen/Keyboard) Figure 22-1. Using Camera app on the BlackBerry Push this button once, and the camera should start. Option 2: The Camera Icon Press the Menu key to see all your icons.
Page 408: Taking Action Shots
Once you start the Camera and are in viewfinder mode. You can press the Right Convenience key in half-way to focus the camera. You will see the little box in the middle of the screen go from white to green. Green shows that the BlackBerry thinks it has focused.
Page 409: Icons In The Camera Screen
CHAPTER 22: Snapping Pictures TIP: You can also use the Volume Up/Down keys to zoom. The digital Zoom level will be displayed to the right of the camera icon in the bottom status bar with a range of 1.0x -- - 2.0x indicating the power of zoom chosen.
Page 410 CHAPTER 22: Snapping Pictures The Rename/Folder icon With the picture you desire to save on the screen, click on the folder to specify a new location or file name. We recommend renaming important pictures to a more meaningful name. For example, you might change the default name ‘‘IMG00008-20100314-1855’’...
Page 411: Sending Pictures With The Email Envelope Icon
Setting the Flash Mode and Zoom One of the nice features of the BlackBerry camera is the inclusion of a flash. Just like with most digital cameras, you can adjust the properties of the flash (Figure 22-2).
Page 412: Changing The Default Flash Settings
CHAPTER 22: Snapping Pictures Adjust Flash Mode: Tap the Space key. Adjust Zoom: Glide the trackpad up/down or use the Volume keys on the right side. Over 200 pictures until 1x Zoom Flash in “Auto” memory is full. mode. (Comes on when required) 2x Zoom Flash turned OFF.
Page 413: Adjusting The Size Of The Picture
The size of your pictures corresponds to the number of pixels or dots used to render the image. If you tend to transfer your BlackBerry pictures to your desktop for printing or emailing, you might want a bigger or smaller picture to work with.
Page 414: Geotagging: Adding Gps Location To New Pictures
Geotagging: Adding GPS Location to New Pictures What is geotagging? It is the assigning of the current GPS (Global Positioning System) longitude and latitude location (if available) to each picture taken on your BlackBerry camera. TIP: To get flickr installed on your BlackBerry, go to http://mobile.blackberry.com from your browser and click on the Social Networking link.
Page 415 CHAPTER 22: Snapping Pictures Figure 22-3. Geotagging a photo and displaying it on Flickr. Other programs can organize all your photos by showing their location on a map. To find such software, do a web search for ‘‘geotag photo software (Mac or Windows)’’. To turn on or off geotagging, from the camera screen: 1.
Page 416: Managing Picture Storage
The authors strongly recommend buying a MicroSD media card for use in your BlackBerry. Prices are under US$20 for a 2GB card, which is very low compared to the price of your BlackBerry. For more information on inserting the media card, please see page 359.
Page 417: Using The Optional Media Card
At publishing time, your BlackBerry can support a 32GB sizable Micro SD media card. To give you some perspective, a 4GB card can store many times that of the BlackBerry internal device memory. This is equivalent to several full-length feature films and thousands of songs.
Page 418: To View A Slide Show
CHAPTER 22: Snapping Pictures Figure 22-4. Viewing pictures from the pictures folder Option 2: Viewing from the Media Player Menu 1. Navigate to the Media icon and click. 2. Scroll to Pictures and click. Your initial options will be All Pictures, or Picture Folders (Figure 22-5).
Page 419: Take A Picture And Set As Caller Id Or Home Screen Wallpaper
CHAPTER 22: Snapping Pictures Take a Picture and Set as Caller ID or Home Screen Wallpaper As discussed previously, you can assign a picture as a Caller ID for your contacts. 1. If you want to take a picture of someone and use it right away as caller ID, press the Crop button on the bottom of the camera screen: 2.
Page 420: Transferring Pictures To Or From Your Blackberry
Transferring Pictures to or from Your BlackBerry There are a few ways to get pictures you have taken on your BlackBerry off it and to transfer pictures taken elsewhere onto the BlackBerry. Method 1: Using Send/Share Command (Individually) 1.
Page 421: Method 2: Using Bluetooth
BlackBerry to your computer, you probably saw a Turn on Mass Storage Mode? question. NOTE: If your BlackBerry was supplied to you by your workplace, this Mass Storage Mode feature may be disabled for security reasons by your BlackBerry Administrator. If this feature does not appear to work, contact your help desk for assistance.
Page 422: Chapter 22: Fun With Videos
BlackBerry to watching a full length movie. Having Fun with Videos Your BlackBerry comes with a built-in video recorder to catch your world in full motion video and sound for those times when a simple picture just does not work. Your Media icon also can play all videos you record or transfer to your BlackBerry from your computer.
Page 423 Always save videos to media card? We recommend answering Yes to this option. 4. Use the screen of the BlackBerry as your viewfinder to frame your video. 5. When you are ready to record,...
Page 424: Changing Your Video Recording Options
CHAPTER 23: Fun with Videos 6. When you want to stop recording, click the trackpad again to see this screen. To continue recording, click the white circle in the left corner. 7. To stop recording, glide over and click on the white Stop square or press the Escape key.
Page 425: Supported Video Formats For The Blackberry Bold Series Smartphone
Media Card. This way you don’t fill up your main BlackBerry device memory. Supported Video Formats for the BlackBerry Bold Series Smartphone Your BlackBerry can play many different types of video files. Check Table 23-1 for compatibility.
Page 426 CHAPTER 23: Fun with Videos Table 23-1. Supported Formats (Source: www.blackberry.com) File Format / Component Codec Notes RTSP Streaming Extension Video H.264 Baseline Profile, Supported 480×360 pixels, up to 1500 kbps, 24 frames per second MPEG4 Si mple and Supported Advance Simple Profile, 480×360...
Page 427: Viewing Videos On The Blackberry
Go to http://na.blackberry.com/eng/devices/blackberrybold9700/ bold_specifications.jsp Viewing Videos on the BlackBerry The BlackBerry contains a very sharp screen that is perfect for watching short videos. The video player is as easy to use as the audio player. Playing a Video 1.
Page 428 6. Click the trackpad again or the Mute key on the top of the BlackBerry to pause the video. You see the following menu items when you press the Menu key in your Video Player from...
Page 429 CHAPTER 23: Fun with Videos Other options you may see when you are viewing Songs: Replay -- - Replays the last  viewed video Repeat -- - Repeats the last  video Show Playlist -- - displays all  items in the Playlist Activate Handset -- - Plays ...
Page 430: Chapter 23: Social Networking
Chapter Social Networking BlackBerry smartphones a ren’t j ust f or b usiness e xecutives a nymore---- - but you already know that. Your BlackBerry can keep you in touch in many ways beyond the messaging features, email, and the Web.
Page 431: Logging Into The Apps
CHAPTER 24: Social Networking At the time of this writing, BlackBerry had just released its own Twitter client. There are also more than half a dozen pretty good Twitter clients, and many of them are free. Try out UberTwitter or one of the others.
Page 432: Using Facebook For Blackberry
Facebook message in your BlackBerry Message application. Status Update and News Feed Once you log on to Facebook for BlackBerry, you will have the option to write ‘‘What’s on your mind’’ and see your News Feed from your friends.
Page 433: Top Bar Icons
If you have contact information in your BlackBerry address book or phone numbers stored in your BlackBerry, the icons next to your friends’ names will show that. Click the name of the friend you wish to communicate with to see all the options available to you.
Page 434: Myspace And Flickr
You will find the process of downloading and installing the icons for MySpace, Flickr, and other social networking sites to be virtually identical to the Facebook process described in the previous section. Go to http://mobile.blackberry.com on your BlackBerry browser for all the core BlackBerry applications, including these.
Page 435: Making A Twitter Account
CHAPTER 24: Social Networking Making a Twitter Account Making a Twitter account is very easy. Here’s how: 1. We recommend that you first establish your account on the Twitter web site from your computer at www.twitter.com. 2. Click the Join Today button to see the account creation page shown to the right.
Page 436: Download The Twitter App
CHAPTER 24: Social Networking Download the Twitter App There is a proprietary Twitter app for the Blackberry, just as there was for Facebook, and the best way to find it is to search BlackBerry App World for ‘‘Twitter.’’ Once App World lets you know that the installation is complete, you can click OK to close or Run to start the app.
Page 437: Twitter Icons
CHAPTER 24: Social Networking 3. The initial view in Twitter has a small box at the top of the screen where you can tweet you message to those who are following you. Under that are the tweets from those you are following.
Page 438 CHAPTER 24: Social Networking Mentions A mention, in Twitter speak, is a tweet that mentions your @username somewhere in the body. These are collected and stored in the Mentions section of your Twitter account. My Lists You can create a custom list so that your followers cannot only follow everything you say but can choose to follow a specific topic (a list) that you create.
Page 439: Find People
CHAPTER 24: Social Networking Find People The Find People icon takes you to a search window where you can type in a user name, business name or last name to search for someone who might be on Twitter. 1. Type the name, and your query will be processed.
Page 440: Customizing Twitter With Options
CHAPTER 24: Social Networking Popular Topics The Popular Topics icon will simply list those topics that are currently popular on Twitter. If scroll through, you might find everything from the current playoff series to the President’s visit overseas---- - on Twitter, someone always has something to say about everything.
Page 441: Linkedin
LinkedIn you can connect and re-connect with past business associates, send messages, see what people are up to, have discussions and more. The LinkedIn app is available as a free download from the BlackBerry App World. Downloading the App Once you find the LinkedIn app, choose to download it to your BlackBerry.
Page 442: Navigating The Linkedin App
CHAPTER 24: Social Networking Logging In to LinkedIn Once the App is installed, click the LinkedIn icon, and enter your login information. NOTE: We do recommend first setting up your LinkedIn account on your computer prior to installing the LinkedIn app as it is easier to type more quickly on your computer as you set up your LindedIn profile and add your picture.
Page 443 Scroll down to find a particular connection. TIP: Press the Menu key on your BlackBerry when a connection is highlighted, scroll down, and click Link to BlackBerry Contact in the menu. This will attach all contact information (including the LinkedIn picture) to your BlackBerry contact for that individual.
Page 444 CHAPTER 24: Social Networking The Invitation Icon Click the Invitations icon to see if you have any pending invitations for connections. You can also press the Menu key and select Compose New Invitation to open a new invitation: 1. Type the email address of the individual you would like to add to your LinkedIn network.
Page 445: Linkedin Options
BES integration of your LinkedIn account. NOTE: Some options like BES (BlackBerry Enterprise Server), Wi-Fi, and WAP (Wireless Access Protocol - - a type of communications protocol used over wireless networkds) are only available if your BlackBerry is connected to those servers or types of networks.
Page 446 CHAPTER 24: Social Networking Just navigate to the YouTube website (m.youtube.com), and it will detect that you are on a mobile device. Search for videos just like you do on your computer. The video will load in your media player, and you can control it just like any other video.
Page 447 ENCEQUICK REFERENC...
Page 448: Chapter 24: Connecting With Wi-Fi
Others say that the term is a wireless technology brand owned by the Wi-Fi Alliance. In this chapter, we will show you how to connect your BlackBerry to available Wi-Fi networks, how to prioritize and organize your networks, and how to diagnose wireless problems.
Page 449: Setting Up Wi-Fi On Your Blackberry
Setting Up Wi-Fi on Your BlackBerry Before you can take advantage of the speed and convenience of using Wi-Fi on your BlackBerry, you will need to set up and configure your wireless connection. 1. Press the Menu key to see all your icons.
Page 450 CHAPTER 25: Connecting with Wi-Fi 5. You have two options available. We suggest first selecting Scan for Networks. In setting up our own BlackBerry smartphones, we’ve never had to choose Manually Add Networks. You should see the screens shown in Figure 25-2.
Page 451 CHAPTER 25: Connecting with Wi-Fi 9. If your network uses a preshared key (PSK), you must type it at the prompt. Then click Connect. You might also be asked if you want to perform a WPS setup. (WPS is a type of Wi-Fi security.) Select Yes and follow the steps to connect to the WPS Wi-Fi network.
Page 452: Single Profile Scanning
(which could pose a security risk.) Checking Enable single profile scanning coupled and selecting a radio button in the Saved WiFi Profiles will allow your BlackBerry to connect automatically to preferred networks you select. Connecting to a Wireless Hotspot Connecting your BlackBerry to a wireless hotspot is also straightforward: 1.
Page 453: Changing Your Wi-Fi Network
Prioritizing Your Networks Let’s say that 90% of the time, the wireless network you connect to is your home network. You want to make sure that your home network is at the top of the list of networks your BlackBerry searches for.
Page 454: Using Wi-Fi Diagnostics
5. Click the trackpad again to complete the move. Using Wi-Fi Diagnostics At times, your Wi-Fi connection may not seem to work for you. Thankfully, your BlackBerry has a very powerful diagnostics program built in to help you in those instances. 1. To launch the Wi-Fi Diagnostics,...
Page 455 ENCEQUICK REFERENC...
Page 456: Chapter 25: Blackberry App World
BlackBerry. Downloading the App World Program BlackBerry App World is a free download for all BlackBerry users, and it works particularly well on the new BlackBerry Bold. If the App World icon was not already on your BlackBerry when you received it, you will need to download and...
Page 457: Locating The Link For App World
BlackBerry site. Locating the Link for App World At the top (or bottom) of the Mobile BlackBerry page, you should see and link for the BlackBerry App World. Just glide to the link, and click the trackpad. You will then be taken to the Download page for the application.
Page 458: Downloading Themes From App World
Along the bottom of the App World screen you will see five small icons: Categories, Top Free, Top Paid, Search, and My World. Each gives you a different way to look for, download, or manage apps on your BlackBerry. To activate these soft keys, you need to glide the trackpad down.
Page 459: Categories
CHAPTER 26: BlackBerry App World Categories Just like it sounds, the Categories Categories icon gives you all the categories of applications in the new BlackBerry App World. At the time of this writing, there were over a dozen categories ranging from games and sports to finance and reference and much more.
Page 460: Top Paid Downloads
App World. Here too, just click any program to see screen shots, read reviews, or download the app to your BlackBerry. Search The App World has a very good built-in Search tool . If you have an idea of...
Page 461: Downloading Apps
Z to A) by clicking the same icon again. Downloading Apps At the time of this writing, the BlackBerry App World only accepts PayPal for purchase (this may change in the future). If you have a PayPal account, all you need to do is input your PayPal user name and password when you purchase an application.
Page 462: Using The My World Feature
NOTE: If you restart your BlackBerry or do a battery pull, you will be logged out of your account and you will be asked to reenter your PayPal password for your next app purchase.
Page 463: My World Menu Commands
NOTE: If application updates are available, that will also be indicated in My World. Removing or Uninstalling Programs After you start to download lots of apps to your BlackBerry, you may decide that you no longer use some of them or simply want to free up space for new Apps. Follow these steps to remove apps? 1.
Page 464 CHAPTER 26: BlackBerry App World 3. Select Delete to remove that program from your BlackBerry. 4. On the next screen you will be asked to confirm your selection to remove the program 5. Most programs will require you to reboot (or reset) your BlackBerry to complete the uninstall process.
Page 465 ENCEQUICK REFERENC...
Page 466: Chapter 26: Connecting With Bluetooth
Bluetooth is a small radio that transmits from each device. The BlackBerry gets paired with (connected to) the peripheral. Many Bluetooth devices can be used up to 30 feet away from the BlackBerry.
Page 467: Using Bluetooth On Your Blackberry
CHAPTER 27: Connecting with Bluetooth Using Bluetooth on Your BlackBerry To use Bluetooth on your BlackBerry, you must first turn it on. This is done through the Setup folder and the Setup Bluetooth icon. TIP: You should also be able to get here from the Manage Connections icon.
Page 468: Bluetooth Security Tips
CHAPTER 27: Connecting with Bluetooth 5. If you have already paired your BlackBerry with Bluetooth devices, you will have seen those devices listed (we cover pairing in later in this chapter). 6. To change your device name (the way other Bluetooth devices will see your BlackBerry), click Device Name, and type a new name.
Page 469: Pairing Your Blackberry With A Bluetooth Device
Listen for another device to find me?’’ Click Search or Listen and then OK. CAUTION: If you are pairing your BlackBerry with your computer, you need to make sure that both your BlackBerry and your computer are in Discoverable mode. Set this in the Bluetooth Options screen by setting Discoverable to Yes or Ask.
Page 470 CHAPTER 27: Connecting with Bluetooth 2. When the device is found, the BlackBerry will display the device name on the screen. Click the name to select it. 3. You will then be prompted to enter the four- digit passkey provided by the manufacturer of the Bluetooth peripheral.
Page 471: Answering And Making Calls With The Headset
BlackBerry to answer the call. Sometimes, you will need to push a button---- - usually just one---- - to answer your call from the headset.
Page 472 Options: This shows the Options screen (covered previously).  Figure 27-1. Bluetooth device properties. You should change your Device Name to something other than BlackBerry Bold for security reasons. Use something that is not easily recognizable. Also, make sure Discoverable is set to No after you are finished pairing.
Page 473: Sending And Receiving Files With Bluetooth
Bluetooth. You may be asked to confirm the folder receiving the files on your BlackBerry. NOTE: You can send (transfer) only media files that you have put onto your BlackBerry yourself. The preloaded media files cannot be transferred via Bluetooth.
Page 474: Streaming Bluetooth Stereo
I Have the Right Passkey, But I Still Cannot Pair the Device The device may not be compatible with the BlackBerry. However, one thing you can try is to turn off encryption. Click Options and then Bluetooth, and then highlight the problem device and click it. In Device Properties, disable encryption for that device, and try to connect again.
Page 475 ENCEQUICK REFERENC...
Page 476: Chapter 27: Connect As A Tethered Modem
Tethering is the process of connecting your BlackBerry to your computer and using the BlackBerry as a modem to access the Internet. This is particularly useful if you are in an airport or a hotel with no Internet connection on your notebook and need more than the capabilities of your BlackBerry.
Page 477: Understanding The Options For Tethering
TIP: When searching the BlackBerry Technical Solution Center knowledgebase, do not enter your specific BlackBerry model; use the series. For example, if you have a Bold 9700, enter Bold or 9700 series, or just leave that out of the search.
Page 478: Purchase Third-Party Software
Contact your wireless carrier’s technical support to find out if they offer software and service plans for this option. Tell them you want to use your BlackBerry as a modem for your laptop. In the United States, AT&T, Sprint/Nextel, and Verizon have simple software (e.g.
Page 479: Use Desktop Manager To Connect To The Internet
Using Desktop Manager for Windows If you have confirmed with your carrier that you can use the IP Modem feature in BlackBerry Desktop Manager, follow the steps shown here. (Learn how to download and install Desktop Manager for Windows on page 65.) 1.
Page 480 CHAPTER 28: Connect as a Tethered Modem Figure 28-3. Click Configure in connection settings. 4. Now, see if your carrier is in the drop-down list next to Connection Profile (see Figure 28-4). Figure 28-4. Look for yoru carrier in the dropdown menu. 5.
Page 481: Re-Enabling The Ip Modem Icon Inside Desktop Manager For Windows
For help, also consider visiting the BlackBerry Technical Knowledge Base (see page 535). Or, you can ask your question at one of the BlackBerry user forums like www.crackberry.com, www.pinstack.com, and www.blackberryforums.com. Re-Enabling the IP Modem Icon inside Desktop Manager for Windows What if you’re IP Modem icon disappeared;...
Page 482: Using Desktop Manager For Mac
First, download and install the latest version of Desktop Manager for Mac from www.blackberry.com. Learn how on page 125. Now, connect your BlackBerry to your Mac. Go to Settings  Network on your Mac to see the window shown in Figure 28-6.
Page 483: Setting Network Preferences
CHAPTER 28: Connect as a Tethered Modem If you have a tethering or BlackBerry as a modem service plan with your carrier, you can continue with the setup and choose Network Preferences… as shown in Figure 28-7. NOTE: Most, but not all, carriers charge extra for using your BlackBerry as a modem for your Mac to connect to the Internet.
Page 484 CHAPTER 28: Connect as a Tethered Modem Figure 28-8. Configuration settings on a Mac. 3. If you need to access more settings, click the Advanced… button in the lower-right corner. The advanced options screen (see Figure 28-9) will have tabs along the top for Modem, DNS, WINS, Proxies, and PPP settings. Figure 28-9.
Page 485: Having Trouble Getting Online
Figure 28-10. Click Connect to go online. Having Trouble Getting Online? If you have any trouble getting connected, please check that your BlackBerry is connected to your Mac and you have entered all information correctly. If everything looks OK, contact your wireless carrier for support, check out the BlackBerry Technical Knowledgebase (see page 535), or visit some of the on-line BlackBerry forums as we have listed on page 537.
Page 486: Chapter 28: Surfing The Web
Web Browsing on Your BlackBerry One of the amazing features of smartphones like the BlackBerry is the ability to browse the web right from your handheld. More and more web sites are now supporting mobile browser formatting. These sites sense you are viewing them from a small mobile browser and automatically reconfigure themselves for your BlackBerry so they load quickly---- - some even quicker than their desktop counterparts.
Page 487: Locating The Web Browser From The Home Screen
Most of our screen shots in this book are from the Internet Browser, not the WAP Browser. 1. Use the trackpad to navigate to the Browser icon and click it. It might say Browser, BlackBerry Browser, or Internet Browser or even something different like mLife or T-Zone.
Page 488: Speed Up Your Browser By Clearing The Browser Cache
CHAPTER 29: Surfing the Web Learn how to add bookmarks to the Bookmarks list on page 467. TIP: Type a few letters of the Bookmark’s name to instantly Find it. (Just like finding names in your Contact list.) You can set your customized home page to anything you want (e.g.
Page 489 CHAPTER 29: Surfing the Web Simply, type in the web address (remember, pushing the Space key will put in the dot (.). TIP: Pressing Shift + Space is the shortcut to type a slash (/), as in www.google.com/gmm (the address to download Google Maps application at the time of this writing). The first thing you see on the top of the start page will be the web address line.
Page 490: Browser Menu Options
CHAPTER 29: Surfing the Web Press the Enter key or click the trackpad to go to the selected web page or history item. Browser Menu Options While in the Browser application, press the Menu key, and the following options are available to you: Help: See on-screen text help for the Web Browser, useful when you ...
Page 491: Copying Or Sending The Web Page You Are Viewing
CHAPTER 29: Surfing the Web Bookmarks: Lists all your bookmarks (hotkey: K). This one is also  Extremely useful. See page 467 for details on using bookmarks and page 467 for details on organizing bookmarks with folders. Page Address: Show you the full web address of the current page ...
Page 492: Setting And Naming Bookmarks
Keep this in mind as you add new bookmarks. One of the keys to great web browsing on your BlackBerry is the liberal use of bookmarks. Your BlackBerry will come with a couple of bookmarks already set. It is very easy to customize your bookmarks to include all your web favorites for easy browsing.
Page 493 CHAPTER 29: Surfing the Web 4. The full name of the web address is displayed. In this case, you will probably see TWC Weather. In most cases, we recommend changing the bookmark name to something short and unique. NOTE: if you bookmarked four different weather forecasts, the default bookmark names would all show up as The Weather Channel--- -sort of useless if you want to get right to the ten-day forecast.
Page 494: Setting Your Browser Start Page
CHAPTER 29: Surfing the Web Then type your changes and glide to the bottom to click Accept to save your changes or Cancel to stop editing and not save any changes. Setting Your Browser Start Page When you open the browser, you might prefer to see the bookmark list rather than the start page or you might prefer to see your home page.
Page 495: Using Your Bookmarks To Browse The Web
CHAPTER 29: Surfing the Web Your BlackBerry may automatically open to your bookmarks list, but you may prefer to see a selected home page instead. You can use these instructions to make that change as well. Here’s how to set your bookmarks (or something else) to appear when you start your browser: 1.
Page 496: Searching With Google
Searching with Google Google also has a mobile version that loads quickly and is quite useful on your BlackBerry. To get there, just go to www.google.com in your BlackBerry web browser. As an example, to find all the pizza places in the zip code 32174, just type pizza 32174 in the Google search field.
Page 497 Google Maps application for all your mapping and directions needs. See page 491 for more information. You can even get driving directions using Google Maps to find the quickest path from my c urrent l ocation t o t he r estaurant---- - all on your BlackBerry!
Page 498: Searching With Yahoo Mobile
CHAPTER 29: Surfing the Web Finding Things Using Google Maps We describe in detail how to obtain and use Google Maps on your BlackBerry on page 491. Searching with Yahoo Mobile Yahoo, like most of the other big search engines, has a mobile version. The web site senses you are viewing it from your small BlackBerry browser adjusts to a scaled-down version that gives you most of the functionality on a smaller screen.
Page 499 ENCEQUICK REFERENC...
Page 500: Chapter 29: Add Or Remove Apps
There a re apps f or p roductivity, r eference, m usic a nd f un---- - like lots of great games. One nice thing about the BlackBerry platform is that there are lots of ways to find and download apps beyond the official App World. (See chapter 26 on page 431 to learn about BlackBerry App World.) In this chapter, we will show you how to download, install...
Page 501: Installing New Software
The first option is to browse mobile.blackberry.com or another web site to locate software designed for your BlackBerry. Then click a link and download wirelessly or over the air (OTA). You sometimes have the link emailed to you after entering your address into a web form on the software vendor’s or web store’s site.
Page 502: Wirelessly Installing Software Directly From Your Blackberry Over The Air
Mac users, see the chapter starting on page 125 and Windows PC users see the chapter starting on page 65. You can use the third option only if your BlackBerry is connected to a BlackBerry enterprise server. Your BlackBerry server administrator can push new software directly to your BlackBerry device.
Page 503: Downloading And Installing Games And Other Apps On Your Blackberry
The BlackBerry can truly be a multimedia entertainment device. Sometimes, you might want to play a new game on your BlackBerry. While your BlackBerry may have come with a few games, there are many places on the Web where you can find others.
Page 504: Visiting The Blackberry App World Store
Earlier in 2009, BlackBerry launched the on-the-BlackBerry mobile software store called BlackBerry App World to compete with the Apple iPhone AppStore. We have an entire chapter dedicated to getting the most out of the BlackBerry App World, see page 431.
Page 505: Getting Blackberry Software Other Places
CHAPTER 30: Add or Remove Apps Getting BlackBerry Software Other Places Since your BlackBerry is not locked to only use the BlackBerry App World, you really do have a myriad of possibilities as to where you can find quality software for your BlackBerry.
Page 506: Blackberry App World On The Web
Removing Apps Directly from your BlackBerry There will be times when you wish to remove a software icon from the BlackBerry and you are not connected to your computer. Fortunately, it is very easy and intuitive to remove programs from the BlackBerry itself.
Page 507: Troubleshooting Software Removal
NOTE: Sometimes you BlackBerry will need to reboot itself to complete the program deletion process. It will tell you if it needs to reboot and ask you to confirm.
Page 508: Chapter 30: Traveling: Maps And More
Chapter Traveling: Maps and More If you are traveling with your BlackBerry, there are a few things you should know how to do. There are plenty of mapping applications that use the global positioning system (GPS) location in the BlackBerry to help you find your destination and provide you with turn-by-turn directions.
Page 509: Unlocking Your Blackberry To Use A Foreign Sim Card
SIM Card or your SIM card is not inserted correctly. You can also quickly check if you have a SIM card by removing the back cover of your BlackBerry and taking a look. See page 5 for a picture of where the SIM Card Slot is located.
Page 510: Things To Do While You Are Abroad
You may also want to register on a local network. If you are having trouble connecting to the local wireless network, you may need to register your BlackBerry on the local network. See the Host Routing Table (Register Now) on page 549.
Page 511: Blackberry Maps, Google Maps, Bluetooth Gps
The BlackBerry ships with the BlackBerry Maps software, a very good application for determining your current location and tracking your progress via the built-in GPS receiver on your BlackBerry. NOTE: For GPS to work, you first have to turn on or enable GPS on your BlackBerry; see the section above.
Page 512: Viewing A Particular Map From A Contact
CHAPTER 31: Traveling: Maps and More To Enable GPS use on BlackBerry Maps (using either Bluetooth GPS receiver or built-in GPS) 1. Click the Maps icon in the applications menu, and then press the Menu key. 2. Click Options. 3. Under GPS Source, select either Internal GPS or an external GPS unit if you have one.
Page 513: Getting Directions With Blackberry Maps
3. On the next screen scroll down to and click the contact you want. 4. A map of that contact’s location will appear on the screen. Getting Directions with BlackBerry Maps Follow these steps to get directions from the native Maps app:...
Page 514 Map, Recent, or Favorites. 3. Repeat the steps now for the end location. 4. When you’re finished, click the trackpad, and the BlackBerry Map program will create a route for your trip. 5. You can choose whether you want the fastest or shortest route and whether you want to avoid highways or tolls.
Page 515: Blackberry Maps Menu Commands
BlackBerry Maps Menu Commands You can do a great deal with the BlackBerry Maps application. Pressing the Menu key offers you many options with just a scroll and a click. From the menu, you can do the following: Zoom: Go from street level to the stratosphere (hotkeys: L for zooming ...
Page 516: Using Google Maps
If you have ever used Google Earth, you have seen the power of satellite technology in mapping and rendering terrain. Google Maps Mobile brings that same technology to handheld devices including the BlackBerry. Downloading and Installing Google Maps With Google Maps you can view 3-D rendered satellite shots of any address, anywhere in the world.
Page 517 Select OK to close the window, or Run to start Google Maps right away. Or click on the icon on the BlackBerry, which should be in the Downloads folder. 7. You might get prompted to reboot your device; if so, just click Reboot and then try to run the program.
Page 518: Google Map Menu Commands
CHAPTER 31: Traveling: Maps and More Google Map Menu Commands Google Maps is full of great features, most of which are accessed right from the menu. Press the Menu key to see them. One of the very cool new option is Street View, which shows you actual photos of your location on the map (where available).
Page 519 CHAPTER 31: Traveling: Maps and More 5. You will see a number of pins on the map, each with a letter, showing your search results. 6. From here you can do a number of things: Press 6 to see the next search result Press # to see the list of results Press the Enter key to see details on this location.
Page 520: Google Map Hotkeys
Press the Escape key to get back to map view. NOTE: If you have enabled GPS use on your BlackBerry, the GPS will track you along the route but it will not give you voice prompts or turn-by-turn voice directions.
Page 521: Switching Views In Google Maps
Versions 3.0 and higher of Google Maps allow you to show your location as a little blue dot, which is pinpointed by the GPS receiver built into your BlackBerry. NOTE: When your GPS cannot get a satellite lock, or for your friends without GPS built-in to their BlackBerry devices, the approximate location is determined by triangulation using cell phone towers.
Page 522: Finding More Things Nearby With Layers
CHAPTER 31: Traveling: Maps and More Another new feature is Google Latitude, which allows you to enable your Google contacts to see where you are in real time. You can also see them once you accept invitations. Just press the Menu key, and select Latitude to get started.
Page 523: Seeing Current Traffic In Google Maps
CHAPTER 31: Traveling: Maps and More Figure 30-1. Using Layers in Google Maps. The Wikipedia entries (in Figure 31-2) show that the Granada Bridge is near him, so we click it. We can now find more details and even see a picture of the Bridge. Figure 31-2.
Page 524: Getting Directions With Google Maps
CHAPTER 31: Traveling: Maps and More Getting Directions with Google Maps Here’s how you can obtain driving directions with Google Maps: 1. Press the Menu key, and select Get Directions. 2. If you want to change your starting point, click Start Point (the default will be My Location (with the blue dot).
Page 525 CHAPTER 31: Traveling: Maps and More 4. Now you have several ways to choose your End Point, just like selecting your starting point: (We clicked on a recent place: Bantam Chef) Enter an address -- - type  in a street address Select a point on map ...
Page 526: Enabling Gps Use In Google Maps
(0) number key (to the left of your Space key) then the map will be re-centerd on the blue dot -- - your location. NOTE: For GPS to work, you first have to turn on or enable GPS on your BlackBerry see the section on page 486.
Page 527 ENCEQUICK REFERENC...
Page 528: Chapter 31: Other Applications
Chapter Other Applications As if your BlackBerry doesn’t do enough for you, RIM was very thoughtful and included even more utilities and programs to help keep your organized and to help manage your busy life. Most of these additional programs will be found in the Applications folder.
Page 529: Clock And Alarm Clock
Just press the Menu key, and scroll to Convert to Metric. Clock and Alarm Clock While having a clock is nothing new for a BlackBerry, the features and the ability to customize the clock, especially when the BlackBerry is on your bedside table, is new and appreciated.
Page 530 BlackBerry devices by the sides of our beds, we now have the option of telling our BlackBerry not to flash, ring, or buzz in the middle of the night. We just have to activate Bedside Mode by pressing the Menu key, and selecting Enter...
Page 531: Voice Notes Recorder
Or perhaps you would rather speak a note instead of composing an email. Your BlackBerry makes that very easy for you. This program is a very simple program to use.
Page 532: Password Keeper
In today’s Web world, keeping track of different passwords and password rules on many sites can be difficult. Fortunately, your BlackBerry has a very effective and safe way for you to manage all your passwords---- - the Password Keeper program.
Page 533 ENCEQUICK REFERENC...
Page 534: Chapter 32: Searching For Lost Stuff
‘‘Meet with Sarah.’’) Understanding How Search Works Once you get used to your BlackBerry, you will begin to rely on it more and more. The more you use it, the more information you will store within it. It is truly amazing how much information you can place in this little device.
Page 535: Searching Several Apps At Once
It is possible that the desired text or name could be in one or several different places on your BlackBerry. The Search tool is quite powerful and flexible. It allows you to narrow down or expand the icons you want to search. If you are sure your information is in the Calendar, just check that box, if not, you can easily check all the boxes using Select All from the menu.
Page 536 CHAPTER 33: Searching for Lost Stuff If you decide to search for a name, you can either type a few letters of a name, or press the Menu key and choose Select Name. Then type a few letters to select the name from your contact list and click it.
Page 537: Search Tips And Tricks
You can do this right on your BlackBerry or on your computer and sync them. Use the Search app to find key notes on your BlackBerry right when you need them.
Page 538 TIP: Traveling and want to find local contacts? Let’s say you are traveling to New York City and want to find every entry in your Blackberry address book with a 212 area code. Type ‘‘212’’ in the Text field, check Contacts, and click Search to immediately find everyone who has a...
Page 539 ENCEQUICK REFERENC...
Page 540: Chapter 33: Securing Your Data
Chapter Securing Your Data In this chapter, we talk all about security and securing your BlackBerry data. Most of us keep very important information on our devices and would want to be prepared in case anything happens to the BlackBerry.
Page 541 CAUTION: If you cannot remember your password, you will lose all the data (email, addresses, events, tasks--- -everything) from your BlackBerry. Once you make more than the set number of password attempts (the default is ten attempts), the BlackBerry will automatically wipe or...
Page 542 We recommend including something to the effect of ‘‘reward offered for safe return’’ in your owner information, which would show up when someone found your BlackBerry in a locked mode. You may have already set your owner information in the Setup Wizard, but you can also via the Options icon.
Page 543: Email Security Tips
Whenever you are browsing a regular HTTP web site on the Internet (not your organization’s secure Intranet), be aware that your connection is not secure even if are using a BlackBerry enterprise server. In this case, please make sure not to type or enter any confidential, financial, or personal information.
Page 544: Sim Card Security Options
CHAPTER 34: Securing Your Data NOTE: If you work at an organization with a BlackBerry enterprise server, you may not be allowed to turn off your password. SIM Card Security Options With any GSM phone, like your BlackBerry, if your phone was every lost or stolen, your SIM card could be removed and used to activate another phone.
Page 545 ENCEQUICK REFERENC...
Page 546: Chapter 34: Fixing Problems
Chapter Fixing Problems Your BlackBerry is virtually a complete computer in the palm of your hand. Like your desktop computer, sometimes it needs a little tweaking or maybe even a re-boot to keep it in top running order. This chapter has some of the most valuable tips and tricks to fix problems and keep your BlackBerry running smoothly.
Page 547: Closing Unused Icons Running In Background
If you have been using the Switch Application menu item, the Red Phone key, or the ALT+Escape trick to multitask (see page 322), you may have many icons running in the background and slowing down your BlackBerry. Periodically, you should verify that you have closed out all unnecessary application icons.
Page 548: Web Browser Running Slowly
CHAPTER 35: Fixing Problems 4. Repeat this procedure for every unneeded icon that is running to help speed up your BlackBerry. TIP: In the future, when you are done using an icon, press the Menu key, and select Close or Exit to make sure that icon is actually exiting out and freeing up memory and other resources on your BlackBerry.
Page 549: Automatic Memory Cleaning To Keep Running Smoothly
Automatic Memory Cleaning to Keep Running Smoothly One thing that may help keep your BlackBerry running smoothly is to utilize the automatic memory cleaning feature. Although your BlackBerry has lots of built-in memory, all smartphones are prone to memory leaks, which can cause the device to really slow down and programs to hang or not work properly.
Page 550: Understanding Your Wireless Data Connection
If you see an hourglass or X instead of a check mark when you try to send an email, you know something is wrong. The BlackBerry makers were nice enough to give you a wireless signal status meter at the top of your BlackBerry screen (or it might be on the bottom, depending on your particular BlackBerry wireless carrier or theme).
Page 551: Trouble With Email, Web, Or Phone
CHAPTER 35: Fixing Problems Take a look at Table 35-1 to understand whether or not you have a data connection. Table 35-1. Interpreting Data Connection Information If you see. . . It means that. . . You should. . . Your radio is turned off.
Page 552 1. From your home screen, click the Options icon, or press the hotkey O. 2. Click Advanced Options. 3. Now, click Host Routing Table (use hotkey H to jump down to this option); see Figure 35-2. Figure 35-2. Register BlackBerry with the Host Routing Table.
Page 553 CHAPTER 35: Fixing Problems 4. In the Host Routing Table screen, you will see many entries related to your BlackBerry phone company. 5. Press the Menu key, and select Register Now. If you see ‘‘Registration message sent!’’, you should be OK. If you see a message like ‘‘Request queued and will be send when data connection is established’’, try...
Page 554: Trying A Soft Reset
(like pressing Ctrl + Alt + Del on a Windows computer). You can do a similar soft reset on your BlackBerry by pressing and holding three keys simultaneously ALT + CAP + DEL (Figure 35-4).
Page 555: Using A Hard Reset (Removing The Battery)
When you really need to start over, you can try a hard reset. Check out more images and help with this on page 5. 1. Turn off your BlackBerry by pressing and holding the power button (the Red Phone key). In some cases, if your BlackBerry is locked, it may not turn off, just remove the battery as shown in the next steps.
Page 556: Updating The Blackberry Operating System
CHAPTER 35: Fixing Problems 7. Power on your BlackBerry (it may come on automatically). Then, you will need to wait a little for the timer to go away (up to several minutes). 8. If you see OFF next to your radio tower indicator in the upper-left or upper-right corner, you will need to turn on your wireless radio again.
Page 557: Using Wireless Update
CHAPTER 35: Fixing Problems Using Wireless Update Most BlackBerry smartphones also now offer the ability to update your OS directly from the device itself in the Options icon. 1. Click the Options icon by locating, or use the hotkey O if you have turned on home screen hotkeys.
Page 558: Still Can't Fix Your Problems
CHAPTER 35: Fixing Problems 6. Once the update is complete, you will see a status message as shown to the right. If there are no updates, you will see a message similar to the one following. Still Can’t Fix Your Problems? Check out all the resources found in the ‘‘More Resources’’...
Page 559 ENCEQUICK REFERENC...
Page 560: Chapter 35: More Resources
Chapter More Resources One of the great things about owning a BlackBerry is that you immediately become a part of a large, worldwide community of BlackBerry owners. Many BlackBerry owners could easily be classified as enthusiasts and are part of a number of BlackBerry user groups.
Page 561: Accessing Resources From Your Blackberry
The first place to start is the Help item found on most of the menus. Learn all about how to use BlackBerry built-in help on page 159. Some of the resources actually have software icons to install right on your BlackBerry home screen. Others, you will want to set as bookmarks in your BlackBerry web browser (learn about bookmarks on page 467) 1.
Page 562: Finding Blackberry Forums And Discussion Groups
Navigate through the forums or use the Search tool to find a particular topic of interest. One of the forums will be specific to your particular BlackBerry, so look for forums that match your BlackBerry model or series, for example, BlackBerry Bold 9700 or BlackBerry Bold 9650.
Page 563 ENCEQUICK REFERENC...
Page 564: Part Iv: Hotkey Shortcuts
ENCEQUICK REFERENC Part Hotkey Shortcuts...
Page 566: Hotkeys - Open Almost Any App With One Key
Throughout this book, we have shown you how to get the most out of your BlackBerry, where to find key information, and even suggested lots of tips and tricks to help along the way.
Page 567: Enable Home Screen Hotkeys
Home screen hotkeys or key combinations may not work. Enable Home Screen Hotkeys Use these steps to turn on the Blackberry Home Screen Hotkeys (listed in the following table). 1. Access your Phone call logs by tapping the Green Phone key once.
Page 568: Email Messages Hotkeys
Not only are hotkeys helpful to launch apps, they are also very useful from inside an app to take you to a specific menu command. The following are the hotkeys that can get you around your BlackBerry Mail app. NOTE: There is nothing you need to do to activate the hotkeys in the Mail app.
Page 569: Web Browser Hotkeys
Hotkeys - Open Almost Any App with One Key! Web Browser Hotkeys Just like in your Email app, you can quickly launch certain commands or jump to specific places in your Browser menu by using certain hotkeys, such as the ones in the following table.
Page 570: Calendar Hotkeys
Hotkeys - Open Almost Any App with One Key! Calendar Hotkeys You can turn on the Calendar hotkeys listed in the following table on your BlackBerry using these steps: 1. Start your Calendar. 2. Press the Menu key. 3. Select Options from the Calendar Menu.
Page 571: Media Player Hotkeys
You also have a Mute key on the top right of your BlackBerry that will play/pause any song or video. These keys work only These keys work anytime inside the Media Player App...
Page 572: Index
298 Manager for Mac Clock app support, 504, 505 Mass Storage Mode transfer mode, 144 for flagged emails, 240 setting up BlackBerry as modem, 140 scheduling, 298 Application Loader Task app support, 315 about, 69, 89 adding/removing applications, 90...
Page 573 INDEX See also applications. specific applications Backup/Restore Contact List command, 347 adding, 24, 90, 139 barcodes, BlackBerry Messenger, 357 downloading, 475, 478 battery installing, 476, 477, 478 accessing, 5 recommendations, 475 hard reset, 530 removing, 24, 139, 481 removing, 530 searching multiple, 510 BBM.
Page 574 345 playlist support, 370, 371 creating and using, 355 repeating songs and videos, 369 joining, 346 Shuffle feature, 368 BlackBerry Technical Solution Center, 535 streaming music, 375, 376 blinking light supported music types, 373 about, 189 tips and tricks, 375...
Page 575 290, 545 Broadcast Message command, 347 syncing options, 289, 305 Browser app syncing options (Mac), 136 BlackBerry App World support, 481 call logs browsing via bookmarks, 470 adding addresses from, 275 commands supported, 465 adding contact entry from, 209...
Page 576 INDEX Caps lock, 150 ending or leaving, 228 categories setting up, 227 BlackBerry App World, 434 Conflict Resolution function, 79 filtering contacts by, 284 Connect /Disconnect command, 446 organizing contacts with, 283 Contacts app organizing memos with, 320, 321 adding entries, 212, 271, 272...
Page 577 Delete command, 325 IP Modem icon, 69, 104, 456 overview, 68 Delete Device command, 447 deleting setting up syncing, 72, 76 all music via Desktop Manager for Mac, starting BlackBerry Media Sync, 115 updating operating system, 531 applications, 24, 90, 139, 481...
Page 578 112 invalid email account message, 53 downloading maintaining, 40 applications, 475, 478 manipulating from computers, 55 BlackBerry App World, 431, 432, 436 sending from different, 257 Desktop Manager, 66 troubleshooting, 49 Desktop Manager for Mac, 126 email addresses...
Page 579 INDEX tips and tricks, 246 spell checking, 158, 243 viewing, 248 Switch Input Language command, 255 viewing pictures in, 251 troubleshooting, 526, 527, 528 viewing with Documents to Go, 244 verifying delivery, 242 email messages viewing pictures in, 241, 251 adding Contact entries from, 275 wireless reconciliation, 45, 260 adding Contact entries to, 240...
Page 580 Field Mapping function, 81 changing names of, 266 files creating, 173 attaching to email, 241 deleting, 174 sending via BlackBerry Messenger, 350 editing, 174 transferring, 141, 144, 145, 146, 448 filing messages in, 266 filtering getting around, 33 contact information, 277, 284...
Page 581 217 host routing, 527 See also groups hotkeys. shortcut keys BlackBerry Messenger support, 345, 346 BlackBerry Media Player, 546 for mailing lists, 285 Calendar support, 290, 545 sending email to, 287 email support, 231, 232, 235, 236, 252,...
Page 582 106 solving Gmail issue, 49 verifying, 49 installing applications, 476, 477, 478 jumping to Home screen, 7 BlackBerry Messenger icon, 344 Desktop Manager, 67 Desktop Manager for Mac, 126 Keyboard Lock key, 186 Flickr app, 389 Google Maps, 491...
Page 583 Local Search command, 490 media files. videos logging into sending as MMS, 337 BES from computers, 53 sending via BlackBerry Messenger, 350 Slacker Radio account, 378 transferring, 141, 144, 145, 146 social networking apps, 406, 417 Media Manager Lookup command, 40...
Page 584 452 purchasing third-party software, 453 Bluetooth commands, 446 setting, 457, 458, 459, 460 Browser app commands, 465 setting up BlackBerry as, 140, 451, 452 depicted, 4 troubleshooting connection, 460 email commands, 324 using carrier's software, 453 Google Maps commands, 493, 494...
Page 585 409 OTA (over-the-air) software, 477 installing, 406 Out-of-Office reply, 64 navigating P hotkey, 265 BlackBerry App World, 433, 434, 435 Page Address command, 466 Calendar app, 290, 291 Page Down, Space key as, 13 drop-down lists, 154 Pandora Internet Radio...
Page 586 265 setting up, 36, 263 muting, 204, 211, 212 troubleshooting, 528 receiving in standby mode, 187 See also personalizing BlackBerry Bold. speed dial, 216, 217, 219 Home screen tips and tricks, 223, 229 blinking light, 189 traveling internationally, 483, 484...
Page 587 Desktop Manager support, 98, 103 Mypin shortcut, 341 ringtones replying to, 342 changing, 203, 206 sending PIN number via email, 341 custom notification, 197 ping, BlackBerry Messenger support, 353 downloading, 195 playlists music as, 221 creating, 371 tying to specific people, 198 playing, 370...
Page 588 Bluetooth, 443 checking insertion, 483 disabling passwords, 518 deleting contents, 287 email tips, 518 editing contents, 287 losing your BlackBerry, 518 getting contacts from, 269 setting owner information, 517 security considerations, 287, 519 SIM cards, 287, 519 storing SMS messages, 287...
Page 589 INDEX (continued) Slacker Radio MySpace, 409 controls and options, 380 Twitter, 409-- - 415 creating account, 378 YouTube, 420 downloading, 378 soft resets, 529 installing, 378 software. applications logging in to account, 378 sorting slide shows, viewing, 393 contact lists, 282 Slideshow to Go, 248 MemoPad items, 320, 326 smiley faces (emoticons), 350...
Page 590 INDEX Stop GPS Navigation command, 490 Tasks, 136, 311 streaming music troubleshooting, 84 via BlackBerry Media Player, 375, 376 Windows Media, 106 via Bluetooth, 449 Switch Application command BlackBerry Maps, 491 T hotkey, 312 BlackBerry Messenger, 348 Tasks app Browser app, 466...
Page 591 INDEX trackpad tweeting, 412 about, 149 using for BlackBerry, 411 navigating Calendar app, 291 typing tips sound and sensitivity, 150 accented characters, 14, 152 spell checker and, 155 automatic capitalization, 150 using, 7 Caps lock, 150 viewing short menu, 8, 149...
Page 592 223 See also videos. media files tips and tricks, 223, 229 adding, 397 voice mail controlling in BlackBerry Media Player, calling, 207 downloading from Web, 365 filtering messages for, 265 repeating playing, 369 problems with, 207 supported formats, 400...
Page 593 424, 425, 426 single profile scanning, 427 Zen layout, 178 understanding connection, 525 Zoom feature using carrier's software, 453 BlackBerry Maps, 490 wireless reconciliation, 45, 260 Browser app, 465 wireless status meter, 525 Camera app, 383 Wireless Update, 532...
Page 594 We o er a complete set of more than 100 short 3-minute video tutorials that you can watch on your computer (Videos Now) and on your BlackBerry (Videos To Go). These products can be purchased today from the author’s web site:...
Page 595 Get Started Today! “I would definitely recommend these videos to 1. Request a quote by e-mail from: anyone in a BES administrator or BlackBerry info@madesimplelearning.com technical support role for any size company!” 2. We set you up with a free trial.

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