Related Manuals for Blackberry BOLD 9700 - V 6.0
Summary of Contents for Blackberry BOLD 9700 - V 6.0
- Page 1 BlackBerry Bold 9700 Smartphone Version: 6.0 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones.
- Page 2 SWDT643442-941426-1101085513-001...
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Page 3: Table Of Contents
Contents Quick Help.................................................. Top 10..................................................Getting to know your smartphone........................................... Tips....................................................Make it yours................................................Shortcuts..................................................Phone shortcuts................................................Message shortcuts..............................................File and attachment shortcuts..........................................Typing shortcuts for the slide-out keyboard......................................Media shortcuts................................................Browser shortcuts............................................... Calendar shortcuts..............................................Search shortcuts................................................. Map shortcuts................................................Troubleshooting: Shortcuts............................................Phone................................................... - Page 4 Troubleshooting: Voice dialing..........................................Messages..................................................Email.................................................... PIN messages................................................Text messages................................................Security options for messages..........................................Attachments................................................S/MIME-protected messages........................................... IBM Lotus Notes native encrypted messages......................................PGP protected messages............................................Message shortcuts..............................................File and attachment shortcuts..........................................Troubleshooting: Messages............................................Files....................................................File basics..................................................Managing files and attachments..........................................File and attachment shortcuts..........................................
- Page 5 Flashing LED................................................Change alarm notification options.......................................... Turn on event sounds..............................................Troubleshooting: Ring tones, sounds, and alerts....................................Browser..................................................Browser basics................................................Browser bookmarks..............................................RSS feeds..................................................Browser options................................................Browser security................................................. Browser push................................................Browser shortcuts............................................... Troubleshooting: Browser............................................Calendar..................................................Calendar basics................................................Meetings..................................................Conference call meetings............................................Synchronizing calendar.............................................
- Page 6 Set options for bedside clock mode......................................... Use the stopwatch..............................................Use the timer................................................Change timer notification options........................................... Troubleshooting: Clock.............................................. Tasks and memos............................................... Create a task or memo.............................................. Send a task or memo..............................................Change or delete a task or memo..........................................Change the status of a task............................................Hide completed tasks..............................................
- Page 7 Change the language..............................................Use a shortcut for switching typing input languages when you are typing............................Add a display language............................................. Delete a language..............................................Troubleshooting: Language............................................Screen display................................................Set options for backlighting............................................Use a picture as your device wallpaper........................................Change the display font............................................Organizing applications on the Home screen......................................
- Page 8 About updating the BlackBerry Device Software....................................Update the BlackBerry Device Software over the wireless network..............................Return to or delete the previous version of the BlackBerry Device Software............................. Update the BlackBerry Device Software from a web site..................................Update the BlackBerry Device Software using the BlackBerry Desktop Software..........................
- Page 9 Accept, delete, or restore a service book......................................... Run a diagnostic report............................................. View, submit, or delete a diagnostic report......................................Set a default recipient for diagnostic reports......................................I cannot run or submit a diagnostic report......................................View the version number of the BlackBerry Device Software on your device............................ Synchronization................................................
- Page 10 About synchronization............................................... Reconcile email over the wireless network......................................Delete email on your device and in your email application on your computer..........................Synchronize organizer data over the wireless network..................................About synchronization conflicts..........................................Manage email reconciliation conflicts........................................Manage data synchronization conflicts........................................About backing up and restoring device data......................................Empty the deleted items folder on your computer from your device..............................
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Page 11: Quick Help
• Click a tone. • To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song. • To use a voice note that you recorded, click All Voice Notes. Find and click a voice note. -
Page 12: About Adding Applications
BlackBerry Desktop Software If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to add, update, remove, or restore applications. You can also add applications to your device that you have downloaded to your computer, without having to use the wireless network. -
Page 13: Use A Picture As Your Device Wallpaper
2. Browse to a picture. 3. Press the key > Set As Wallpaper. Supported audio and video file formats Depending on your BlackBerry® device model and wireless service provider, some media file formats might not be supported. Type File format Audio •... -
Page 14: Reconcile Email Over The Wireless Network
Transfer a file from your computer to your device using your device as a USB memory drive You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated with your media files when you transfer files between your BlackBerry device and your computer. -
Page 15: Getting To Know Your Smartphone
Quick Help If your device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Software to reconcile email in personal folders. For more information, see the Help in the BlackBerry Desktop Software. - Page 16 About the slider and keyboard The slider enables you to use your BlackBerry® device when it is open or closed. For example, when the slider is closed, you can use the touch screen keyboard to type short responses to messages. When the slider is open, the slide-out keyboard is available for you to type longer messages, access keyboard shortcuts, and type while you view a full screen of content.
- Page 17 User Guide Quick Help Pop-up menus Pop-up menus are available in most applications, and appear in the center of the screen. You can use the pop-up menu when you are viewing a message, for example, to file, forward, or reply to the message. •...
- Page 18 User Guide Quick Help Related topics Keep an application running in the background and switch to another application, 208 Assign an application to a Convenience key, 192 Change what happens when you type on the Home screen, 26 Applications Get started with some of these great applications. Messages Send emails, PIN messages, and more.
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Page 19: Status Indicators
User Guide Quick Help Status indicators Home screen new notification alarm set unopened message count BlackBerry® Messenger calendar reminder count social feeds missed call count sending or receiving data Wi-Fi® turned on roaming GPS turned on Messages unopened opened text message... -
Page 20: Feature Availability
Icons and Indicators guide. Feature availability The following items affect the availability of features on your BlackBerry® device. The features discussed are meant as examples, and are not inclusive of every feature that might or might not be available on your device. -
Page 21: Tips
BlackBerry® Internet Service. If you are a corporate user, your administrator sets up your email account by associating it with a BlackBerry® Enterprise Server. Your administrator might set options that determine the features and settings that are available on your device. To view the IT policies that have been set by your administrator, on the Home screen or in a folder, click the Options icon. - Page 22 On the Home screen or in a folder, click the Options icon. Click Device > Application Management. If the app is listed, it is installed on your BlackBerry® device. Tips: Doing things quickly For full instructions, click the links under Related information at the bottom.
- Page 23 Tips: Extending battery life For full instructions, click the links under Related information at the bottom. Set your BlackBerry® device to turn on and turn off automatically. On the Home screen or in a folder, click the Options icon. Click Device >...
- Page 24 Tips: Freeing and conserving storage space Try to maintain at least 400 KB of available application storage on your BlackBerry® device. If you find that your device processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for email messages, calendar entries, and media files might help you conserve storage space.
- Page 25 The application memory on my device is low, 239 Tips: Keeping your information safe You can take some simple steps to help prevent the information on your BlackBerry® device from being compromised, such as avoiding leaving your device unattended. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software.
- Page 26 Visit the Setup application The Setup application helps you learn about navigation and typing, change options to personalize your BlackBerry® device, and set up network connections, such as Bluetooth® connections. You can also set up email addresses and social networking accounts. The Setup application should appear automatically the first time that you turn on your device.
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Page 27: Make It Yours
User Guide Quick Help Make it yours Make your BlackBerry® smartphone your own by getting apps, transferring your files, and personalizing your settings. Your Home screen Switch themes On the Home screen or in a folder, click the Options icon. - Page 28 On the Home screen, press the key > Options. • To search your BlackBerry® device or the Internet when you type on the Home screen, change the Launch by Typing field to Universal Search. • To open applications when you press shortcut keys, change the Launch by Typing field to Application Shortcuts.
- Page 29 BlackBerry Desktop Software If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to add, update, remove, or restore applications. You can also add applications to your device that you have downloaded to your computer, without having to use the wireless network.
- Page 30 3. In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following: • Click a tone. • To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song.
- Page 31 You can create contact alerts that allow you to customize ring tones and alerts for calls and messages from specific contacts or groups of contacts. When you receive a call or message from the contact, your BlackBerry® device uses the assigned ring tone or alert, even if you select the Silent profile or Vibrate Only profile.
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Page 32: Set The Trackpad Sensitivity
> Save. Find more information • Help on your device: Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home screen or in an application menu. • www.discoverblackberry.com: Find software, applications, and accessories for your device. -
Page 33: Shortcuts
Send an incoming call to voice mail when your Press and hold the Volume Down key on the right side of your device. BlackBerry® device is inserted in a holster Set up speed dial for a contact From the Home screen or in the phone application, press and hold the key that you would like to assign speed dial to. -
Page 34: File And Attachment Shortcuts
User Guide Shortcuts Move to the last cursor position after you close and reopen a received Press G email or PIN message Move to the next message Press N Move to the previous message Press P In your message inbox Open a message Press the key. -
Page 35: Typing Shortcuts For The Slide-Out Keyboard
User Guide Shortcuts Move to the last cursor position after closing and reopening a file or Press G an attachment In a spreadsheet Move to a specific cell Press G View the content of a cell Press the Space key Switch worksheets Press V. -
Page 36: Media Shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available. Audio and video files Pause an audio or video file Press the key on the top of your BlackBerry® device. Resume playing an audio or video file Press the key. -
Page 37: Browser Shortcuts
User Guide Shortcuts Zoom in before you take a picture or record a video Press the Volume Up key. Zoom out before you take a picture or record a video Press the Volume Down key. Take a picture Press the Convenience key on the right side of your device. Browser shortcuts To use browser shortcuts, you might need to turn on shortcuts in the browser options. -
Page 38: Calendar Shortcuts
Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Search for an item on your BlackBerry® device Start typing on the Home screen. Search for a contact in a list of contacts Type part or all of a contact name, or type initials separated by a space. -
Page 39: Map Shortcuts
User Guide Shortcuts Map shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Zoom in to a map Press I Zoom out from a map Press O Move to the next direction on a route Press N Move to the previous direction on a route Press P... -
Page 40: Phone
Highlight the area at the top of the screen, above the tabs. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers, from the Home screen, press the key. Click the area at the top of the screen, above the tabs. If your wireless service plan supports text messaging, the first phone number in the list is the phone number that you use to send and receive text messages. -
Page 41: Answer A Second Call
• Click a tone. • To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song. • To use a voice note that you recorded, click All Voice Notes. Find and click a voice note. - Page 42 Press the X key. 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. •...
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Page 43: Emergency Calls
If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears at the top of the screen, you can call only emergency numbers. Your BlackBerry® device is designed to allow emergency calls even when your device is locked. Depending on your device model and the wireless network that your device is connected to, your device is also designed to allow emergency calls when the SIM card is not inserted. -
Page 44: Voice Mail
User Guide Phone Related topics Mute a call, 39 Amplify the volume using the audio boost feature, 118 Improve sound quality for media files, 118 Change the default volume for calls You can increase or decrease the default volume for calls. The higher you set the volume percentage, the louder the volume is. From the Home screen, press the key. -
Page 45: Speed Dial
Change the voice mail access number and password If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system. Note: If you change the voice mail password on your device, you must also call your voice mail system to change the password there. Otherwise, the password for your voice mail is not updated in your voice mail system. -
Page 46: Call Waiting, Call Forwarding, And Call Blocking
• To delete the contact from the Speed Dial Numbers list, click Delete. Call waiting, call forwarding, and call blocking Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. From the Home screen, press the key. -
Page 47: Block Calls
Block calls To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. -
Page 48: Fixed Dialing And Smart Dialing
Depending on your wireless service provider and wireless network, this feature might not be supported. Turn on fixed dialing To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. - Page 49 3. In the Number field, type the main phone number for an organization. 4. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension. 5. In the Extension Length field, set the default length for extensions.
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Page 50: Conference Calls
About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes. -
Page 51: Call Logs
Depending on your theme, when you miss a call, a missed call indicator might also appear at the top of the Home screen. You can also add notes to call logs or send call logs as email messages. Unless you delete a call log, it is stored on your BlackBerry® device for 30 days. -
Page 52: Multiple Phone Numbers
About multiple phone numbers When you have multiple phone numbers associated with your BlackBerry® device, you can switch the phone number that you use as your active phone number. You have multiple phone numbers associated with your device if one of the following situations applies: •... -
Page 53: Phone Options
Any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail. If your wireless service provider has provided you with a phone number, and your organization has provided you with a BlackBerry MVS Client phone number, you can make calls using your active phone number only, but you receive calls to all phone numbers. - Page 54 > Options > In-call Settings. • To answer calls automatically when you remove your BlackBerry® device from the holster or when you open the slider, change the Auto Answer Calls field to Out of Holster, Slide Open, or Both.
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Page 55: Phone Shortcuts
About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device. -
Page 56: Troubleshooting: Phone
I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes phone or voice services. • If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing. -
Page 57: I Cannot Check My Voice Mail
Phone My phone number appears as Unknown in the Phone application If your BlackBerry® device uses a SIM card, try changing the phone number on your SIM card to change how your phone number appears in the Phone application. On the Home screen or in a folder, click the Options icon. - Page 58 Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected by items such as your device model and wireless service plan. Depending on your messaging service plan, some features or options might not be available in the message options on the Email Preferences screen.
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Page 59: Voice Commands
"Check my phone number" If you have multiple phone numbers associated with your BlackBerry® device, say this voice command to check your active phone number. "Check signal strength" Say this voice command to check your wireless coverage level. -
Page 60: Change The Language For Voice Commands
Turn off choice lists for voice commands If your BlackBerry® device identifies more than one possible match to a voice command, your device presents you with a list of possible matches, or a choice list. You can turn off choice lists so that your device always selects the best match and dials the phone number automatically. -
Page 61: Improve Voice Recognition
• If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. -
Page 62: Messages
Note: In some cases, you might see the following options. If so, select one of the options. • Internet Mail Account: Use this option to associate your BlackBerry® device with one or more existing email accounts (for example, Windows Live™ Hotmail®) or to create a new email address for your device. -
Page 63: Check Spelling
> Save Draft. Attach a file to an email To attach a file that is saved on your organization's network, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. - Page 64 > Save. Delete the disclaimer from an email If your email account uses a BlackBerry® Enterprise Server that supports this feature, the BlackBerry Enterprise Server might add a disclaimer to your email after you send it. When you are composing an email, press the key >...
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Page 65: Viewing And Replying To Email
About email account icons Depending on your email setup option, you might be able to associate your BlackBerry® device with a work email account and one or more personal email accounts. If you associate your device with more than one email account, multiple email account icons might appear on your device, in addition to the main Messages icon. -
Page 66: Delete Messages
> Save. • To remove a flag, click Clear Flag. Note: If you make changes to a flag in an email that you sent, the changes are reflected only on your BlackBerry® device and are not sent to the recipient. - Page 67 2. Click Display > Message Categorization. 3. In the Message Outline Colors section, do any of the following: • To set an outline color for email that is sent to your BlackBerry device through a BlackBerry Enterprise Server, change the Enterprise Messages field.
- Page 68 Filing email About synchronization of email folders: You can add, change, or delete email folders in the email application on your computer or in the Messages application on your BlackBerry® device. If wireless email reconciliation is turned on and your email account uses a BlackBerry® Enterprise Server that supports this feature, changes that you make to email folders are synchronized over the wireless network.
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Page 69: Email Options
Messages Forward messages from a specific email folder to your device: To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. On the Home screen, click the Messages icon. - Page 70 Depending on your wireless service provider, you might not be able to change some options for your personal email account. You can change options for each personal email account that you added to your BlackBerry® device. You can can create email filters, synchronize your contacts, change your signature or display name, and more.
- Page 71 Stop displaying recent contacts in email address fields By default, when you type the first few characters of a contact name or an email address in a To, Cc, or Bcc field, your BlackBerry® device displays the email addresses of recent contacts who are not in your contact list.
- Page 72 > Save. Stop storing messages sent from your computer on your device: To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. On the Home screen, click the Messages icon.
- Page 73 Email filters About email filters You can create email filters to specify which email is forwarded to your BlackBerry® device and which remains in the email application on your computer. Email filters are applied to email based on the order in which they appear in your list of email filters. If you create multiple email filters that could apply to the same email, you must decide which one should be applied first by placing that filter higher in the list.
- Page 74 Set the sensitivity level of email that the email filter applies to. Action Set whether email that the email filter applies to is forwarded to your BlackBerry® device. If email is forwarded, specify whether it is forwarded with high importance or with the email header only. Turn on an email filter On the Home screen, click the Messages icon.
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Page 75: Synchronizing Email
If wireless data synchronization or wireless email reconciliation is not available on your device or you have turned off these features, you can use the synchronization tool of the BlackBerry® Desktop Software to synchronize your organizer data and email. For more information, see the Help in the BlackBerry Desktop Software. -
Page 76: About Synchronization Conflicts
> Purge Deleted Items. About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry® device and in the email application on your computer. If you reconcile your email using wireless email reconciliation, on your device, you can set whether the email on your device or the email on your computer takes precedence when an email reconciliation conflict occurs. -
Page 77: Pin Messages
A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have a contact who uses a BlackBerry device or a BlackBerry enabled device and you know that contact's PIN, you can send them PIN messages. PIN messages are not routed through your email account. - Page 78 User Guide Messages Resend a message You cannot change a text message before you resend it. In a sent message, press the key. • To change the message, click Edit. Change the message. Press the key > Send. • To change the recipients, click Edit. Highlight a contact. Press the key >...
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Page 79: Viewing And Replying To Pin Messages
User Guide Messages 4. Press the key > Save. Blind carbon copy a contact You can blind carbon copy a contact in an email or a PIN message. When you are composing an email or a PIN message, press the key >... - Page 80 User Guide Messages Save a message On the Home screen, click the Messages icon. 2. Highlight a message. 3. Press the key > Save. Delete messages On the Home screen, click the Messages icon. • To delete a message, highlight the message. Press the key >...
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Page 81: Text Messages
User Guide Messages Open a new message automatically when you remove your device from your holster On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions. 3. Change the Auto Open Newest Message After Removing Device From Holster field. 4. -
Page 82: Composing And Sending Text Messages
User Guide Messages If you have more than one phone number associated with your BlackBerry® device, your device sends text messages using the first phone number that appears in the My Number field in the Phone application. Composing and sending text messages Send a text message The number of recipients that you can send a text message to depends on your wireless service provider. - Page 83 User Guide Messages In a message, press the key > Forward or Forward As. Attach a file to a text message When you are composing a text message, press the key > Attach. 2. Click one of the following menu items: •...
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Page 84: Viewing And Replying To Text Messages
User Guide Messages Viewing and replying to text messages Search for text in a message, in a file, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. In a message, in a file, in an attachment, or on a web page, press the key >... - Page 85 User Guide Messages 4. Click Save. Save a vCard contact attachment from a message If you receive a vCard® contact attachment in a message, you can save it so that the contact information is added to your contact list. In a message, highlight a vCard contact attachment. 2.
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Page 86: Options For Text Messages
Depending on your wireless service provider and wireless network, this feature might not be supported. If your BlackBerry® device uses a SIM card and you set your SIM card to store text messages, your text messages still appear in the Messages application. - Page 87 User Guide Messages 4. Press the key > Save. Set how long your service center attempts to send text messages If you send a text message and it cannot be delivered immediately, your service center tries to send the text message for the number of times that is set in the Retries field.
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Page 88: Cell Broadcasting
Turn on cell broadcasting To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card with a cell broadcast channel or provide you with the ID for a cell broadcast channel. -
Page 89: Security Options For Messages
Block incoming messages If your email account uses a BlackBerry® Enterprise Server, you might not be able to block or unblock PIN messages from contacts within your organization, from contacts outside of your organization, or both. For more information, contact your administrator. -
Page 90: Attachments
About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your device or attach them directly to email messages without downloading them. - Page 91 Messages Save a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. In a message, in a calendar entry, or on a web page, do one of the following: •...
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Page 92: S/Mime-Protected Messages
(.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry® device. When you open an email message that contains a vCard contact attachment, a book icon appears at the end of the message with the name of the attached contact. - Page 93 > Continue. Download the certificate used to sign or encrypt a message If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate.
- Page 94 2. Press the key > Encryption Details. S/MIME-protected message status Digital signature indicators for S/MIME-protected messages Indicator Description Your BlackBerry® device verified the digital signature. Your device cannot verify the digital signature. Your device requires more data to verify the digital signature.
- Page 95 S/MIME-protected message options Change your signing or encryption certificate Your BlackBerry® device uses your encryption certificate to encrypt messages in the Sent Items folder and includes your encryption certificate in messages that you send so that recipients can encrypt their reply messages.
- Page 96 Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the signing and encryption option that was used for the last message.
- Page 97 Messages Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. On the Home screen or in a folder, click the Options icon.
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Page 98: Ibm Lotus Notes Native Encrypted Messages
(previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Software. For more information about importing your IBM Lotus Notes ID file using the BlackBerry Desktop Software, see the Help in the BlackBerry Desktop Software. When you send or receive IBM Lotus Notes native encrypted messages, you might be prompted to type your IBM Lotus Notes ID password. - Page 99 Download the PGP key used to sign or encrypt a message If a PGP® key is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the PGP key. If you use the PGP® Universal Server, you might not be able to download the sender’s PGP key, or your device might download the sender’s PGP key from the PGP Universal Server automatically.
- Page 100 User Guide Messages 2. Press the key > Fetch Sender’s PGP key. Add a PGP key from a message If you use the PGP® Universal Server, you might not be able to add PGP keys from messages. In a message, highlight a digital signature indicator. 2.
- Page 101 Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the Sent Items folder and includes your PGP public key in messages that you send so that recipients can encrypt their reply messages.
- Page 102 Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the signing and encryption option that was used for the last message.
- Page 103 Messages Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. On the Home screen or in a folder, click the Options icon.
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Page 104: Message Shortcuts
User Guide Messages You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. Message shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. -
Page 105: File And Attachment Shortcuts
User Guide Messages Move to the top of a message inbox Press T Move to the bottom of a message inbox Press B Move to the next unopened item Press U Move to the next related message Press J Move to the previous related message Press K File and attachment shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. -
Page 106: Troubleshooting: Messages
I am not receiving messages Try the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. •... - Page 107 Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.
- Page 108 Some messages no longer appear on my device If the application storage on your BlackBerry® device is full or you have more than 65,000 email messages, PIN messages, and text messages, your device deletes the oldest messages from a message list. Your device does not delete saved messages.
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Page 109: I Cannot Turn On Cell Broadcasting
Email filters, 71 I cannot turn on cell broadcasting If your BlackBerry® device uses a SIM card, your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your SIM card does not support. - Page 110 The number of new or unopened messages includes saved messages and filed messages. If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email folder in the email application on your computer other than your inbox, your device files the message.
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Page 111: Files
About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your device or attach them directly to email messages without downloading them. - Page 112 Search for a file that is saved on your organization's network, 110 Search for a file that is saved on your organization's network To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
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Page 113: Managing Files And Attachments
Files Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. On the Home screen or in a folder, click the Media icon or Files icon. - Page 114 • To delete a file, click Delete. Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
- Page 115 User Guide Files • To view all the text in a column, click the column label. Click Fit. • To change the size of all the columns in the spreadsheet, click the unmarked column label in the upper-left corner of the spreadsheet. Click a size.
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Page 116: File And Attachment Shortcuts
Troubleshooting: Attachments A skipped content bar appears in a document More content is available for you to download to your BlackBerry® device. To download the content, click the skipped content bar. 2. Click More. - Page 117 A message or attachment does not appear or is truncated Try the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at the end of the message or attachment, press the key >...
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Page 118: Media
User Guide Media Media Music Play a media file On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Click a media file. 5. If the media controls don't appear at the bottom of the screen, click the trackpad. •... - Page 119 Create a standard or an automatic playlist You create a standard playlist by manually adding songs that are on your BlackBerry® device memory or media card. You create an automatic playlist by specifying criteria for artists, albums, or genres of music. The songs that meet all of the criteria are automatically added to the playlist.
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Page 120: Adjust The Volume
> Save. Improve sound quality for media files Depending on your BlackBerry® device model, this feature might not be supported. To improve sound quality for media files, you must be using stereo headphones with your device. On the Home screen, click the Media icon. -
Page 121: Podcasts
Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. -
Page 122: Videos
> Save. Improve sound quality for media files Depending on your BlackBerry® device model, this feature might not be supported. To improve sound quality for media files, you must be using stereo headphones with your device. On the Home screen, click the Media icon. -
Page 123: Display Closed Captions In Videos
Improve sound quality for media files, 118 Improve sound quality for media files Depending on your BlackBerry® device model, this feature might not be supported. To improve sound quality for media files, you must be using stereo headphones with your device. -
Page 124: Video Camera
User Guide Media Video camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera features might not be available. Record a video To perform this task, you might need to have a media card inserted in your BlackBerry® device. -
Page 125: Camera
4. Press the key > Save. Camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera features might not be available. Take a picture On the Home screen, click the Camera icon. - Page 126 User Guide Media 4. Press the key > Save. Related topics View properties for a media file, 119 Geotag pictures that you take The geotag option in the camera records the geographical information of the location in which you take a picture. On the Home screen, click the Camera icon.
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Page 127: Pictures
Save a picture from a text message or a web page You can save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. Open a picture attachment in a text message or highlight a picture on a web page. -
Page 128: View Pictures As A Slide Show
5. Click OK. Import pictures to the Pictures application Importing pictures from other folders on your BlackBerry® device or media card into the Pictures application allows you to have access to your pictures, while maintaining your existing folder structures and file locations. -
Page 129: Voice Notes
User Guide Media To delete the folders from the Pictures application, highlight the folder. Press the key > Remove From Library. The folders that you imported remain in their original location, but are deleted from the Pictures application. To permanently delete the folders from both the Pictures application and from the device memory or media card, including any files that are not pictures and that are not visible in the folders in the Pictures application, highlight the folder. -
Page 130: Ring Tones
> Save. Improve sound quality for media files Depending on your BlackBerry® device model, this feature might not be supported. To improve sound quality for media files, you must be using stereo headphones with your device. On the Home screen, click the Media icon. -
Page 131: Play A Media File
• Click a tone. • To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song. • To use a voice note that you recorded, click All Voice Notes. Find and click a voice note. -
Page 132: Media Storage
Your BlackBerry® device supports media card sizes up to 32 GB. Only microSD media cards are supported. Repair files stored on your media card or on your device CAUTION: If you run the repair feature on your BlackBerry® device, your device might delete files that have errors from your media card or on your device. -
Page 133: Turn Off Media Card Support
About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device password, or both. - Page 134 5. Click OK. Import pictures to the Pictures application Importing pictures from other folders on your BlackBerry® device or media card into the Pictures application allows you to have access to your pictures, while maintaining your existing folder structures and file locations.
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Page 135: Transferring And Downloading Media Files
The media option in the dialog box allows you to transfer media files that are protected with DRM to and from your device. Both options allow you to use the BlackBerry® Desktop Software to transfer files to and from your device. -
Page 136: Supported Audio And Video File Formats
Transfer a file from your computer to your device using your device as a USB memory drive, 12 Send a media file You can send your pictures and videos to applications that you have installed such as Facebook® for BlackBerry® devices, and YouTube® for BlackBerry devices. You can send only media files that you have added. -
Page 137: Media Shortcuts
For information about codecs and recommended video and audio file formats for your device, visit www.blackberry.com/docs/smartphones and click Multimedia > Media Types Supported on BlackBerry Smartphones. Media shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. -
Page 138: Troubleshooting: Media
My device is not using the correct ring tone or wallpaper If you are using a ring tone or wallpaper picture that you encrypted in the device memory or on the media card using your BlackBerry® device password and you reset your device, unlock your device. -
Page 139: I Cannot Save Media Files
BlackBerry device that you used to encrypt the file, insert the media card into the BlackBerry device that you used to encrypt the file. On the Home screen or in a folder, click the Options icon. Click Security >... - Page 140 User Guide Media • In your media card options, if there is a message to format your media card, disconnect your device from your computer. Format your media card. CAUTION: Formatting your media card will delete all the files from it. Related topics Repair files stored on your media card or on your device, 130 I cannot find podcasts...
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Page 141: Ring Tones, Sounds, And Alerts
• Click a tone. • To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song. • To use a voice note that you recorded, click All Voice Notes. Find and click a voice note. -
Page 142: Add A Custom Profile
You can create contact alerts that allow you to customize ring tones and alerts for calls and messages from specific contacts or groups of contacts. When you receive a call or message from the contact, your BlackBerry® device uses the assigned ring tone or alert, even if you select the Silent profile or Vibrate Only profile. -
Page 143: Flashing Led
Turn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your device. -
Page 144: Troubleshooting: Ring Tones, Sounds, And Alerts
My device is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of vibrations that you set in your sound profile, and there is no setting for the number of rings if you do not subscribe to voice mail. Your device vibrates or rings until the caller or the wireless network ends the connection. -
Page 145: Browser
About tabbed browsing With tabbed browsing, you can open multiple web pages on your BlackBerry® device at the same time. You can quickly switch between tabs that are open, open a new tab without closing another, or close the current tab without closing the entire browser. If you open a link that is in a message, calendar entry, or memo, the link automatically opens in a new tab. - Page 146 User Guide Browser • To zoom in, on the trackpad, slide your finger up. • To zoom out, on the trackpad, slide your finger down. To turn off zoom mode, press the key. Move back or forward a web page On a web page, press the Menu key.
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Page 147: Viewing, Copying, And Forwarding Addresses
User Guide Browser Viewing, copying, and forwarding addresses View the address for a web page On a web page, press the key > Page Properties. Copy an address for a web page, link, or picture Do any of the following: •... -
Page 148: Browser Bookmarks
User Guide Browser I cannot play a song or video on a web page, 154 View a full picture on a web page On a web page, highlight or pause on a picture. 2. Press the key > Full Image. To zoom in to or out from the picture, press the key >... -
Page 149: Rss Feeds
About RSS feeds You can add RSS feeds to your BlackBerry® device so that you receive updates on your favorite blogs and web sites. You can add RSS feeds directly from a web page or by using the Social Feeds application. With the Social Feeds application, you can stay up-to-date with your social networks and view your RSS feeds in one location. -
Page 150: Browser Options
User Guide Browser 5. Click OK. Browser options Change your home page or start page On the Home screen, click the Browser icon. 2. Press the key > Options. 3. In the General section, do one of the following: • To change the home page, in the Home Page field, type a web address. •... -
Page 151: Delete Browsing Information
Closing Browser on Escape check box. • To receive a prompt before your BlackBerry® device uses your wireless service provider's browser portal to stream media from the Internet, select the Switching to Carrier Network for Streaming Media check box. -
Page 152: Browser Security
About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry® Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted using Triple DES. - Page 153 > Save. Add a trusted content server If your email account uses a BlackBerry® Enterprise Server, you can add content servers to your list of trusted content servers to accelerate the authentication process when you are authenticating with a content server.
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Page 154: Browser Push
About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in the messages application or an icon on the Home screen might change to indicate that new information is available. -
Page 155: Browser Shortcuts
User Guide Browser Browser shortcuts Turn on browser shortcuts On the Home screen, click the Browser icon. 2. Press the key > Options. 3. In the General section, select the Enable Keyboard Shortcuts check box. 4. Press the key > Save. Browser shortcuts To use browser shortcuts, you might need to turn on shortcuts in the browser options. -
Page 156: Troubleshooting: Browser
I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I receive a prompt to switch networks when I stream a song or video If you receive a prompt to switch networks, you cannot stream songs or videos with the Internet connection that you are using. -
Page 157: Calendar
User Guide Calendar Calendar Calendar basics Switch calendar views You can view your appointments and meetings in one of four calendar views. Day view, Week view, and Month view display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments, meetings, and free time in a list. On the Home screen, click the Calendar icon. -
Page 158: Schedule A Meeting Or An Appointment
Switch calendars If your BlackBerry® device is associated with multiple email accounts, you might have multiple calendars on your device. If you have multiple calendars on your device, you can schedule and manage appointments and meetings in each calendar. For more information, contact your wireless service provider. -
Page 159: Meetings
Calendar Meetings Schedule a meeting or an appointment To invite participants to a meeting, your work email account must use a BlackBerry® Enterprise Server that supports this feature. On the Home screen, click the Calendar icon. 2. Press the key > New Appointment. - Page 160 Note: If you forward a meeting invitation on behalf of the meeting organizer, only the meeting organizer receives the recipient's response. Delegate a meeting invitation To perform this task, you must be using IBM® Lotus Notes® and your email account must be associated with a BlackBerry® Enterprise Server that supports this feature.
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Page 161: Conference Call Meetings
About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes. -
Page 162: Synchronizing Calendar
If wireless data synchronization or wireless email reconciliation is not available on your device or you have turned off these features, you can use the synchronization tool of the BlackBerry® Desktop Software to synchronize your organizer data and email. For more information, see the Help in the BlackBerry Desktop Software. -
Page 163: Synchronize Organizer Data Over The Wireless Network
About backing up and restoring device data If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerry device data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry Desktop Software. -
Page 164: Calendar Options
You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Desktop Software. For more information about managing conflicts that occur during organizer data synchronization, see the Help in the BlackBerry Desktop Software. -
Page 165: Calendar Shortcuts
3. Change the Keep Appointments field. 4. Press the key > Save. Your BlackBerry® device deletes calendar entries that are older than the number of days that you set. Show tasks in the calendar On the Home screen, click the Calendar icon. -
Page 166: Troubleshooting: Calendar
I cannot enter a conference call with the Join Now option The Join Now option might not appear in the meeting notification if the meeting organizer is not using a BlackBerry® device that supports the Join Now feature or if the meeting organizer did not enter the conference call information correctly. If the Join Now option appears and your device is connected to a CDMA network, you might need to change your smart dialing options so that you can enter the conference call using the Join Now option. - Page 167 User Guide Calendar Try the following actions: • If the Join Now option does not appear, to enter the conference call, in the meeting or meeting invitation, click the conference call bridge number and access code that appear in either the Location field or the Notes section. •...
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Page 168: Contacts
6. Press the key > Save. You can synchronize contact fields that you customize on your BlackBerry® device with the email application on your computer. For more information about synchronizing contact fields, see the Help in the BlackBerry® Desktop Software. -
Page 169: Customizing Contacts
• To delete a contact, click Delete. Search for a contact in your organization's address book To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. -
Page 170: Synchronizing Contacts
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. - Page 171 About backing up and restoring device data If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerry device data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry Desktop Software.
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Page 172: Personal Distribution Lists
Contacts About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry® device and in the email application on your computer. If you reconcile your email using wireless email reconciliation, on your device, you can set whether the email on your device or the email on your computer takes precedence when an email reconciliation conflict occurs. -
Page 173: Multiple Contact Lists
About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work contact list and your personal contact list on your device. -
Page 174: Contact List Options
User Guide Contacts Contact list options Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. On the Home screen or in a folder, click the Options icon. 2. -
Page 175: Troubleshooting: Contacts
You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer. -
Page 176: Clock
User Guide Clock Clock Set the date and time On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Set Time. • To get the date and time from the wireless network automatically, change the Update Time field to Automatic. Note that you must be connected to the wireless network. -
Page 177: Display A Second Time Zone On The Clock
User Guide Clock Display a second time zone on the clock You can show two times zones on the clock. For example, if you travel to a different time zone, you can display the time in your current location and the time in your home time zone. On the Home screen or in the Applications folder, click the Clock icon. -
Page 178: Turn On Bedside Clock Mode
User Guide Clock Turn on bedside clock mode You can set options for bedside clock mode so that you can view the clock without being interrupted by incoming calls or messages. On the Home screen or in the Applications folder, click the Clock icon. 2. -
Page 179: Change Timer Notification Options
Updates. For this feature to be supported, your wireless service plan must include data services (such as email messages or browser service). If your email account uses a BlackBerry® Enterprise Server, you might not be able update your time zone data. For more... -
Page 180: Tasks And Memos
User Guide Tasks and memos Tasks and memos Create a task or memo You can create tasks in the Tasks application or Calendar application, and you can make any of your tasks visible in the calendar. On the Home screen, click the Calendar icon, or in the Applications folder, click the Tasks icon or MemoPad icon. •... -
Page 181: Hide Completed Tasks
If wireless data synchronization or wireless email reconciliation is not available on your device or you have turned off these features, you can use the synchronization tool of the BlackBerry® Desktop Software to synchronize your organizer data and email. For more information, see the Help in the BlackBerry Desktop Software. - Page 182 About backing up and restoring device data If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerry device data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry Desktop Software.
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Page 183: About Categories
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. -
Page 184: Turn Off The Prompt That Appears Before You Delete Items
User Guide Tasks and memos Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. On the Home screen, click the application icon for an application that prompts you before you delete items. 2. -
Page 185: Typing
• If you are using the slide-out keyboard, press the Symbol key. Press the letter key that appears below the symbol. • If you are using your BlackBerry® device in portrait view with the SureType® input method, press the Symbol key. To see more symbols, press the Symbol key again. -
Page 186: Typing Input Methods
Switch typing input methods when you are typing To perform this task, you must be using your BlackBerry® device in portrait view with the touch screen keyboard. You can switch between the SureType keyboard, the multi-tap keyboard, and the full keyboard. -
Page 187: About Typing Using Different Keyboard Styles
SureType technology and multi-tap input methods About typing using different keyboard styles When you need to type, your BlackBerry® device displays one of three keyboard styles automatically, based on the field that you type in and the orientation of your device. -
Page 188: Typing Options
Find more information about typing in other languages You can learn to type in other languages such as Chinese and Thai by reading the Typing Guides that are available online. Visit www.blackberry.com/go/docs and search for the Typing Guide in your language. -
Page 189: Spelling Checker
You can change the type and length of words that the spelling checker includes when checking spelling. For example, you might not want the spelling checker to include acronyms or one-letter words. You can also set your BlackBerry® device to check spelling automatically before you send an email message. -
Page 190: Custom Dictionary
Stop displaying spelling suggestions in the list that appears when you type By default, if you start typing a letter combination that your BlackBerry® device does not recognize, spelling suggestions appear in bold in the list that appears when you type. -
Page 191: Autotext
Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the. You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later. -
Page 192: Typing Shortcuts For The Slide-Out Keyboard
User Guide Typing Typing shortcuts for the slide-out keyboard Depending on the typing input language that you are using, some shortcuts might not be available. Insert a period Press the Space key twice. The next letter is capitalized. Insert an at sign (@) or a period (.) in an email address field Press the Space key. -
Page 193: Troubleshooting: Typing
User Guide Typing Troubleshooting: Typing SureType technology does not recognize a word Use the list that appears when you type to help you build words that SureType® technology does not recognize. Press the letter key for the first letter in the word once. Highlight a letter in the list. Press the letter key for the next letter in the word once. Highlight a letter combination. Click the trackpad. -
Page 194: Keyboard
Assign an application to a Convenience key Your BlackBerry® device has one or more Convenience keys on the side of the device. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. -
Page 195: Set The Cursor Speed
User Guide Keyboard Set the cursor speed On the Home screen or in a folder, click the Options icon. 2. Click Typing and Input > Keyboard. 3. Change the Key Rate field. 4. Press the key > Save. Turn on key tones On the Home screen or in a folder, click the Options icon. -
Page 196: Troubleshooting: Keyboard
User Guide Keyboard Troubleshooting: Keyboard No application opens when I press a Convenience key Try the following: • If you have not done so, assign an application to the key. • Verify that you did not delete the application that you assigned to the key. -
Page 197: Language
To turn off the shortcut for switching typing input languages, change the Shortcut Keys field to None. Add a display language You can use the BlackBerry® Desktop Software to add a display language to your BlackBerry device. To download the BlackBerry Desktop Software, from your computer, visit www.blackberry.com/desktop... -
Page 198: Delete A Language
Troubleshooting: Language Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or administrator. -
Page 199: Screen Display
• To change the brightness of the backlight for the screen, change the Backlight Brightness field. • To change the length of time that the backlight stays on when you are not touching your BlackBerry® device, change the Backlight Timeout field. -
Page 200: Add A Message That Appears When Your Device Is Locked
User Guide Screen display Find or hide an application icon Depending on your theme, you might not be able to hide some application icons. On the Home screen or in a folder, do any of the following: • To see all your application icons, press the key >... -
Page 201: Set The Touch Screen Sensitivity
4. Press the Menu key. 5. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification, set the LED Coverage Indicator field to Off. Use grayscale or reverse contrast for the screen display On the Home screen or in a folder, click the Options icon. -
Page 202: Themes
The screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. You can change the length of time that the backlight stays on when you are not touching your device. -
Page 203: Gps Technology
Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver. On the Home screen or in a folder, click the Options icon. -
Page 204: Get Your Gps Location
The longitude and latitude coordinates for your current location appear. Prevent others from tracking your location If your email account uses a BlackBerry® Enterprise Server, your administrator might be able to track the location of your BlackBerry device. For more information, contact your administrator. -
Page 205: Troubleshooting: Gps Technology
• If you are outdoors, move away from buildings and expose your device to open sky. • If you are indoors, move close to a window. • If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. -
Page 206: Maps
> Navigate to Here. Your device must have an internal GPS receiver or be paired with a Bluetooth enabled GPS receiver to perform this task. View an address on a map using a link When your BlackBerry® device recognizes an address in certain applications, such as instant messaging applications or the MemoPad, your device underlines the address. - Page 207 6. Click Search. Pan a map To pan a map, your BlackBerry® device must be in pan mode and not zoom mode. The mode that your device is in is displayed at the top of the map. If your device is in zoom mode, click the trackpad to switch to pan mode.
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Page 208: Map Options
User Guide Maps Clear a map When you clear a map, any route information displayed on the map no longer appears. On a map, press the key > Clear Map. Add a bookmark for a location or route On the Home screen, click the Maps icon. 2. -
Page 209: Map Shortcuts
Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver. On the Home screen or in a folder, click the Options icon. -
Page 210: Applications
About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the calendar application to view your appointments or switch to the contacts application to look up a contact. While you are playing a song, you might want to switch to the messages application to reply to a message. -
Page 211: About Adding Applications
BlackBerry Desktop Software If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to add, update, remove, or restore applications. You can also add applications to your device that you have downloaded to your computer, without having to use the wireless network. -
Page 212: About Instant Messaging Applications
BlackBerry device comes with BlackBerry® Messenger. You can use BlackBerry Messenger to chat with people who have a BlackBerry device by sending and receiving messages and files. You can also change your status and display picture. With the BlackBerry® Groups feature of BlackBerry Messenger, you can share pictures, lists, appointments, and more. -
Page 213: View The Size Of An Application Database
I cannot add, update, or return to the previous version of an application If your email account uses a BlackBerry® Enterprise Server, your organization might not permit you to add or update device applications. For more information, contact your administrator. -
Page 214: Blackberry Device Software
• your wireless service provider requires you to update the BlackBerry Device Software You might be able to update your BlackBerry Device Software over the wireless network, from a web site, or using the BlackBerry® Desktop Software. The duration of the update process can range from 15 minutes to 2 hours, depending on the type of update, the amount of device data, and the number of applications on your BlackBerry device. -
Page 215: Return To Or Delete The Previous Version Of The Blackberry Device Software
Update the BlackBerry Device Software from a web site If your email account uses a BlackBerry® Enterprise Server you might not be able to perform this task. Check with your administrator for BlackBerry® Device Software updates that have been approved for use in your organization. -
Page 216: Update The Blackberry Device Software Using The Blackberry Desktop Software
Try to update your BlackBerry Device Software over the wireless network at a later time. Depending on your wireless service provider, you might not be able to update your BlackBerry Device Software at certain times of the day, when there is a greater volume of network traffic. -
Page 217: Manage Connections
2. Click Device > About Device Versions. The types of networks your device can connect to are listed in the brackets after your device model. For more information about the wireless networks that your BlackBerry® device connects to, see the Safety and Product Information booklet for your device. -
Page 218: Turn On Or Turn Off Data Service Or Set Roaming Options
Depending on your wireless service plan, you might be able to turn off data service (email messages, PIN messages, text messages with attachments, and browser service) on your BlackBerry® device so that only phone and basic text messaging are available. You can also set your device to turn off data services when roaming. -
Page 219: Mobile Network
For more information about roaming and roaming fees, contact your wireless service provider. Switch wireless networks manually To perform this task, your wireless service plan must include this service and your BlackBerry® device must be connected to a GSM® or UMTS® network. -
Page 220: Preferred Wireless Network List
Depending on your wireless service plan, you might be able to turn off data service (email messages, PIN messages, text messages with attachments, and browser service) on your BlackBerry® device so that only phone and basic text messaging are available. You can also set your device to turn off data services when roaming. -
Page 221: Delete A Wireless Network From The Preferred Wireless Network List
To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network. Depending on your wireless service plan, this feature might not be supported. Your BlackBerry device connects to networks based on the order that they appear in the preferred network list. -
Page 222: Error Messages
Try the following actions: • If your BlackBerry® device uses a SIM card, verify that your SIM card is inserted in your device correctly. • If your device normally connects to a CDMA network and your device supports international roaming, verify that your device is in global roaming mode and that your SIM card is inserted in your device correctly. -
Page 223: Wi-Fi Technology
About connecting to a Wi-Fi network With Wi-Fi® technology, your BlackBerry® device can access the Internet by connecting to a wireless router or wireless access point at your home, work, or in a hotspot area. Your device uses the Wi-Fi network instead of the mobile network to visit web pages, send and receive email messages, and so on. - Page 224 Turn on the prompt that appears for hotspots By default, your BlackBerry® prompts you if you are within range of a saved Wi-Fi® network that appears to be a hotspot. If you turn off these prompts, you can turn them on again.
- Page 225 SSID broadcasted Set whether the Wi-Fi network broadcasts its SSID. Automatically obtain IP Set whether your BlackBerry® device receives a routable IP address, a subnet mask, DNS settings, and a gateway address and DNS address from the Wi-Fi network. Allow inter-access point Set whether your device remains connected to the Wi-Fi network when you move between wireless access points.
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Page 226: Uma Connection Settings
Install a root certificate on your device You might not be able to connect to some Wi-Fi® networks until you install a root certificate on your BlackBerry® device. You can install the root certificate on your computer, and then use the certificate synchronization tool of the BlackBerry® Desktop Software to synchronize the root certificate between your device and your computer. - Page 227 When you set options for Wi-Fi® diagnostic reports, if you set a default recipient, each time that you submit a Wi-Fi diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set a default recipient.
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Page 228: Bluetooth Technology
Pairing establishes a relationship between the devices and usually needs to be done only once. After you pair the devices, you can connect the devices when the Bluetooth enabled device is within range of your BlackBerry device (a typical range is approximately 10 meters). -
Page 229: Turn On Bluetooth Technology
4. If necessary, do one of the following: • If the Bluetooth enabled device does not have a keyboard (for example, a wireless headset), on your BlackBerry device, type the pairing passkey that either appears on the Bluetooth enabled device or is provided in the documentation that came with the Bluetooth enabled device. - Page 230 Turn on Bluetooth technology, 227 Send a media file You can send your pictures and videos to applications that you have installed such as Facebook® for BlackBerry® devices, and YouTube® for BlackBerry devices. You can send only media files that you have added.
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Page 231: Bluetooth Technology Options
This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets that support the Headset profile. Message Access Profile This profile allows you to use a Bluetooth enabled car kit with your BlackBerry device to notify you of new messages. (MAP) This profile can also help you read, delete, browse, compose, and send messages. -
Page 232: Restrict Outgoing Calls
SIM Access If your BlackBerry device uses a SIM card, this profile allows you to use a Bluetooth enabled car kit to control the SIM card on your BlackBerry device so that you can make and receive calls using the car kit. When you use this feature, data services (browser service, email messaging, PIN messaging, and MMS messaging) are not available on your device, and phone services are accessible only through the car kit. - Page 233 User Guide Manage Connections 3. Press the key > Options. 4. In the Device Name field, type a name for your BlackBerry® device. 5. Press the key > Save. Turn off Bluetooth connection notification On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
- Page 234 Turn off automatic reconnection to Bluetooth enabled devices By default, when you turn on your BlackBerry® device, your device attempts to connect to the last Bluetooth® enabled device that you used. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
- Page 235 Manage Connections • If your BlackBerry device does not detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry device discoverable for a short period of time. Many car kits need to discover your BlackBerry device rather than your BlackBerry device discovering the car kit.
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Page 236: Power And Battery
Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, press and hold the key. - Page 237 User Guide Power and battery Set your BlackBerry® device to turn on and turn off automatically. On the Home screen or in a folder, click the Options icon. Click Device > Auto On/Off. You can set your device to turn off while you aren't using it for an extended period, like when you sleep.
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Page 238: Memory And Media Cards
> Save. Repair files stored on your media card or on your device CAUTION: If you run the repair feature on your BlackBerry® device, your device might delete files that have errors from your media card or on your device. -
Page 239: About Compression
About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device password, or both. -
Page 240: Tips: Freeing And Conserving Storage Space
Tips: Freeing and conserving storage space Try to maintain at least 400 KB of available application storage on your BlackBerry® device. If you find that your device processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for email messages, calendar entries, and media files might help you conserve storage space. -
Page 241: Troubleshooting: Storage And Media Cards
The application memory on my device is low When the application memory available on your BlackBerry® device is low, your device displays a dialog box that lists applications and languages that you do not use frequently. You can delete applications and languages in this list. -
Page 242: Search
Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your email account uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. -
Page 243: Message Search Criteria
Description Advanced Search Criteria Specify whether you search for messages that are on your BlackBerry® device or for messages that are in an email application on your computer. Name Specify one or more contacts or email addresses that your device should search for in messages. -
Page 244: Search For Text In A Message, In A File, Or On A Web Page
> Delete Search. Search for a contact in your organization's address book To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. On the Home screen, click the Contacts icon. -
Page 245: Search Shortcuts
Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Search for an item on your BlackBerry® device Start typing on the Home screen. Search for a contact in a list of contacts Type part or all of a contact name, or type initials separated by a space. -
Page 246: Sim Card
If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® device. If you switch SIM cards, the contacts in the SIM card phone book change. -
Page 247: Change Or Delete A Sim Card Contact
About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code. -
Page 248: Protect Your Sim Card With A Pin Code
User Guide SIM card Protect your SIM card with a PIN code To get your SIM card PIN code, contact your wireless service provider. Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function. On the Home screen or in a folder, click the Options icon. -
Page 249: Security
2. Click Security > Password > Change Password. Lock the keyboard If your email account uses a BlackBerry® Enterprise Server, depending on the options that your administrator sets, you might not be able to perform this task. For more information, contact your administrator. -
Page 250: Password Keeper
Delete device data, third-party applications, or media card files Before you delete your BlackBerry® device data or media card files, consider backing up these items so that you have a copy on your computer. CAUTION: If you have turned on encryption, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it. - Page 251 User Guide Security Add a password to the password keeper On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the key > New. 3. Type the password information. 4. Press the key > Save. Generate a random password On the Home screen or in the Applications folder, click the Password Keeper icon.
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Page 252: Encryption
About encrypting data on your device When encryption for data on your BlackBerry® device is turned on, your device uses a private key to encrypt data as it is stored on your device, including data that your device receives when it is locked. Your device decrypts data as you access it. - Page 253 Set encryption strength If encryption of data that is stored on your BlackBerry® device is turned on, you can set the strength of the encryption that your device uses to protect data that you receive when your device is locked.
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Page 254: Memory Cleaning
Security If you have encryption for data that is stored on your BlackBerry device turned on and your smart card reader supports this feature, you might be able to use a certificate from the smart card to encrypt the encryption keys on your device. -
Page 255: Certificates
On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Memory Cleaning. • To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, clear the Clean When Holstered check box. -
Page 256: Certificate Basics
About certificates A certificate is a digital document that binds the identity and public key of a certificate subject. If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can download certificates over the wireless network from a certificate authority profile that is provided by your administrator. - Page 257 (the certificate itself is trusted), implicitly trusted (the root certificate in the certificate chain is trusted on your BlackBerry® device), or not trusted (the certificate is not explicitly trusted and the root certificate in the certificate chain is not trusted or does not exist on your device).
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Page 258: Delete A Certificate
> Show All Certificates. Send a certificate When you send a certificate, your BlackBerry® device sends the public key, but does not send the corresponding private key. On the Home screen or in a folder, click the Options icon. -
Page 259: Certificate Status
Indicator Description The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. The certificate chain is trusted and valid, and the revocation status of the certificate chain is good. The revocation status of the certificate chain is unknown, or a public key for a certificate in the certificate chain is weak. - Page 260 • To trust the highlighted certificate and all the other certificates in the chain, click Entire Chain. Revoke a certificate If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers.
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Page 261: Certificate Options
6. Press the key > Save. When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when you add a certificate to the key store On the Home screen or in a folder, click the Options icon. -
Page 262: Pgp Keys
Depending on your organization, enrollment for a certificate might be required and might also occur automatically. PGP keys allow you to send and receive PGP messages using your BlackBerry® device if you are already sending and receiving PGP messages on your computer. - Page 263 User Guide Security PGP key basics Download a PGP key from an LDAP-enabled server If you use the PGP® Universal Server, you might not be able to download PGP keys from an LDAP-enabled server. On the Home screen or in a folder, click the Options icon. 2.
- Page 264 This field displays the PGP key fingerprint in hexadecimal format. Send a PGP key When you send a PGP® key, your BlackBerry® device sends the public key, but does not send the corresponding private key. On the Home screen or in a folder, click the Options icon.
- Page 265 Security Clear the PGP data cache The PGP® data cache contains cached PGP public keys and the PGP® Universal Server policy that your BlackBerry® device downloads from the PGP Universal Server. On the Home screen or in a folder, click the Options icon.
- Page 266 Security Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server. On the Home screen or in a folder, click the Options icon.
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Page 267: Certificate Servers
> Save. When you add a PGP® key, your BlackBerry® device uses the name that the PGP® Universal Server set for the key when it generated the key. Turn off the fetch status prompt that appears when you add a PGP key to the key store On the Home screen or in a folder, click the Options icon. -
Page 268: Add A Certificate Server
Type the port number for your organization’s network. The default port number is 389. Authentication Type Specify whether you must log in to the server. Connection Type Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect to the server. -
Page 269: Key Store
> Delete. Key store About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password. • Personal certificates (certificate and private key pairs) •... -
Page 270: Change When Your Device Deletes The Key Store Password
Turn off automatic backup and restore of key store data By default, items in the key store on your BlackBerry® device are backed up or restored when you back up or restore your device data. For security reasons, If you do not want to back up your private key to your computer or restore your private key from your computer, you can turn off automatic backup and restore of key store data. -
Page 271: Smart Cards
4. Press the key > Save. Your BlackBerry® device downloads a new revocation status automatically when your device uses a key store item with a status that is older than the time limit that you set. Reject certificate revocation lists from unverified CRL servers On the Home screen or in a folder, click the Options icon. -
Page 272: Import A Certificate From A Smart Card
Security Turn on two-factor authentication To perform this task, you must have set a password for your BlackBerry® device and have the smart card password that you received with your smart card. On the Home screen or in a folder, click the Options icon. - Page 273 Turn off smart password entry To perform this task, you must be using a smart card and a password to unlock your BlackBerry® device. You can turn off smart password entry to reduce the chance that someone might guess your device password or smart card password based on the smart password filter that your device applies to password fields.
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Page 274: Vpn Settings
A VPN profile contains the information that you require to log in to your organization's network over VPN. Depending on your organization, you might have more than one VPN profile on your BlackBerry® device. For more information about VPN profiles, contact your administrator. - Page 275 PIN. For more information about software tokens, contact your administrator. Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact your administrator.
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Page 276: Verify Security Software Manually
About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to the Internet to retrieve the latest stock prices. You might have to set the APN that the third-party application uses for this connection. -
Page 277: Turn Off A Prompt For A Third-Party Application Connection
> Save. Turn on safe mode When you start your BlackBerry® device, you can turn on safe mode to prevent third-party applications from running automatically. This safe mode enables you to troubleshoot or remove any unwanted applications. Remove and reinsert the battery. - Page 278 Connection permissions for third-party applications Permission Description Set whether third-party applications can use physical connections, such as a USB cable or RS-232 cable, that you have set up for your BlackBerry® device. Bluetooth Set whether third-party applications can use Bluetooth® connections. Phone Set whether third-party applications can make calls or access call logs.
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Page 279: Troubleshooting: Security
Troubleshooting: Security I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP-enabled server or DSML-enabled server, try switching to the default connection type. I cannot unlock my device using my smart card Try performing the following actions: •... - Page 280 My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password.
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Page 281: Service Books And Diagnostic Reports
Service books and diagnostic reports Accept, delete, or restore a service book Your wireless service provider or administrator might send a service book to your BlackBerry® device over the wireless network to add an additional service or application to your device. -
Page 282: Set A Default Recipient For Diagnostic Reports
Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient. -
Page 283: Synchronization
If wireless data synchronization or wireless email reconciliation is not available on your device or you have turned off these features, you can use the synchronization tool of the BlackBerry® Desktop Software to synchronize your organizer data and email. For more information, see the Help in the BlackBerry Desktop Software. -
Page 284: Synchronize Organizer Data Over The Wireless Network
About synchronization conflicts, 74 About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry® device and in the email application on your computer. If you reconcile your email using wireless email reconciliation, on your device, you can set whether the email on your device or the email on your computer takes precedence when an email reconciliation conflict occurs. -
Page 285: Manage Email Reconciliation Conflicts
About backing up and restoring device data If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerry device data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry Desktop Software. -
Page 286: Troubleshooting: Synchronization
You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer. - Page 287 I am not receiving email from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Software to reconcile email in personal folders. For more information, see the Help in the BlackBerry Desktop Software.
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Page 288: Accessibility Options
User Guide Accessibility options Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options, visit www.blackberry.com/accessibility. Screen accessibility options Display closed captions in videos You can turn on closed captioning so that text displays on the screen when you play video files that support closed captioning. -
Page 289: Audio And Phone Accessibility Options
Turn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your device. -
Page 290: Tty Support
About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device. -
Page 291: Typing Accessibility Options
"Check my phone number" If you have multiple phone numbers associated with your BlackBerry® device, say this voice command to check your active phone number. "Check signal strength" Say this voice command to check your wireless coverage level. - Page 292 • To ignore the suggestions, keep typing. Change your typing style You can change how your BlackBerry® device recognizes what you type by selecting a typing style. On the Home screen or in a folder, click the Options icon. 2. Click Typing and Input > Typing.
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Page 293: Calculator
Use the calculator On the Home screen or in the Applications folder, click the Calculator icon. • To press a key in the calculator, click the key or press the corresponding key on the BlackBerry® device keyboard. Convert a measurement On the Home screen or in the Applications folder, click the Calculator icon. -
Page 294: Brickbreaker
User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the paddle, a brick, or the top of the game board 50 times on any level, the bricks descend one space each time that you hit the ball with the paddle. -
Page 295: Brickbreaker Scoring
To shoot the laser or gun, press the Space key. Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. -
Page 296: Set The Paddle Speed
User Guide BrickBreaker Set the paddle speed On the Home screen or in the Games folder, click the BrickBreaker icon. 2. Press the key > Options. • To set the paddle speed, set the Paddle movement speed field. • To accelerate the paddle as you slide your finger on the trackpad, select the acceleration check box. 3. -
Page 297: Word Mole Game
User Guide Word Mole game Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole® game is to form words using the letters in the garden. If you form a word using letters that are directly above, below, or beside each other in the garden, you receive new letters which you can use to form new words. -
Page 298: Single-Player Games
Use time bonus letters in a word to gain bonus time. Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. -
Page 299: Multiplayer Games
User Guide Word Mole game Multiplayer games Invite a player On the Home screen, in the Games folder, click the Word Mole icon. 2. Click New Game > Multiplayer > Invite. 3. Click a contact. 4. Click OK. When a player accepts an invitation, a green indicator appears beside their screen name. To start the game, click Start Game. Accept an invitation In the Word Mole®... -
Page 300: Troubleshooting: Word Mole
If you are a game participant, verify that the game organizer did not exit the multiplayer game. Related topics Set multiplayer game options, 297 Some words that I submit are not recognized Some less common words might not be in the dictionary on your BlackBerry® device. Try submitting more commonly used words. -
Page 301: Glossary
BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software, or a device that is running the BlackBerry® Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services. - Page 302 User Guide Glossary DSML Directory Service Markup Language DSML-enabled server A BlackBerry® device uses a DSML-enabled server to search for and download certificates. EAP-FAST Extensible Authentication Protocol Flexible Authentication via Secure Tunneling EAP-SIM Extensible Authentication Protocol Subscriber Identity Module EAP-TLS...
- Page 303 A private key is a key that only the certificate subject can use. Private key information is not distributed publically. BlackBerry® devices use private keys to sign email messages or PIN messages that users send and to decrypt email messages that users receive.
- Page 304 A public key is a key that people other than the certificate subject can use. BlackBerry® devices use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive from certificate subjects.
- Page 305 User Guide Glossary Transport Layer Security Triple DES Triple Data Encryption Standard teletype virtual private network wide area network Wireless Application Protocol Wired Equivalent Privacy Wireless Markup Language Wi-Fi Protected Access WTLS Wireless Transport Layer Security...
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Page 306: Legal Notice
Legal notice ©2010 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. - Page 307 Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry® Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights.
- Page 308 User Guide Legal notice The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.
- Page 309 OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BlackBerry® Torch™ 9800 smartphone model number: RCY71UW or RDG71UW This is a Wi-Fi® enabled device subject to restrictions of use in some member states of the European Community.