AudioCodes Mediant 2000 User Manual page 364

4. Follow one of the following procedures, depending on whether you are loading a
single or multiple key S/N lines:
•
Single key S/N line:
a.
b.
c.
•
Multiple S/N lines (as shown below):
Figure 22-2: Software Upgrade Key with Multiple S/N Lines
a.
b.
5. Verify that the Software Upgrade Key file was successfully loaded to the device, by
using one of the following methods:
•
In the 'Key features' group, ensure that the features and capabilities activated by
the installed string match those that were ordered.
•
Access the Syslog server (refer to the Product Reference Manual) and ensure
that the following message appears in the Syslog server:
"S/N___ Key Was Updated. The Board Needs to be Reloaded with ini file\n".
6. Reset the device; the new capabilities and resources are active.
Note:
SIP User's Manual
Open the Software Upgrade Key text file (using, for example, Microsoftׂ ◌
Notepad).
Select and copy the key string and paste it into the field 'Add a Software
Upgrade Key'.
Click the Add Key button.
In the 'Load Upgrade Key file' field, click the Browse button and navigate to
the folder in which the Software Upgrade Key text file is located on your PC.
Click the Load File button; the new key is loaded to the device and
validated. If the key is valid, it is burned to memory and displayed in the
'Current Key' field.
If the Syslog server indicates that the Software Upgrade Key file was
unsuccessfully loaded (i.e., the 'SN_' line is blank), do the following
preliminary troubleshooting procedures:
1. Open the Software Upgrade Key file and check that the S/N line
appears. If it does not appear, contact AudioCodes.
2. Verify that you've loaded the correct file. Open the file and ensure that
the first line displays [LicenseKeys].
3. Verify that the content of the file has not been altered.
364
Mediant 2000
Document #: LTRT-68814