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5.2
Print Quality Problems
The tables and diagrams in the following sections define print quality problems and the
corrective action you can conduct to solve the problems. Some solutions may require cleaning
or replacing parts of the printer.
If the suggested corrective action will not solve the problem, call for service.
Printed Results
Completely blank printout
All-black printout
Table 5-2
Corrective Action
Check the toner containers.
Open the printer front cover and check that the toner
containers are correctly installed in the printer. For
more information on installing the toner containers,
see the separate Installation Guide supplied with
the printer.
Check the primary transfer unit.
If paper is jammed in the primary transfer unit,
remove the paper. See
details.
Check that the application software is correctly
operated.
Call a service.
5-3
Print Quality Problems
Figure 5-17 on page 5-23
for
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