Canon iR4570 Series Service Manual page 721

Cause
The data that has been received is of a type that
cannot be handed (i.e., part of its MIME
information is not supported).
# 828
HTML data has been received.
# 829
The data that is being received consists of 100
pages or more.
# 830
A DSN error notice has been received because
of the following: the i-fax address or the target
settings are wrong, or the data of the file that
has been transmitted is greater than the size
permitted by the mail server.
# 831
An attempt to receive i-fax in SMTP has failed
because of the reception/printing range settings
made as part of the IP address range setting in
user mode.
# 832
In user mode, the e-mail setting or the network
setting is yet to be made, causing a mail server
fault and, thus, preventing reception of MDN
(transmission confirmation) mail.
# 833
The network settings have not been made in
user mode or there is a mail-server related fault,
thus preventing the transmission of the mail
(MDN; transmission acknowledgement).
# 834
Remedy
Ask the source to check the settings and
transmit once again.
Ask the source to use a format other than
HTML.
The machine is designed so that it removes data
for the 100th and subsequent pages and prints
or saves in memory up to the 999th page. Ask
the source to transmit the remaining pages one
again.
1. Check the i-fax address and the target
settings.
2. In user mode, decrease the upper limit
imposed on the size of transmission data so that
it is lower than the size permitted by the mail
server.
3. Check the condition of the mail server, DNS
server, and network.
Change the reception/printing range settings
made as part of the IP address range setting in
user mode.
1. In user mode, check the DNS setting, e-mail/
i-fax setting, and IP address made as part of the
network settings.
2. Check the condition of the mail server and
the DNS server.
1. In user mode, check the DNS setting, e-mail/
i-fax setting, and IP address made as part of the
network settings.
2. Check the condition of the mail server and
the DNS server.