Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals.
PCL Printer Driver Installation and Instructions UFR II Printer Driver Installation and Instructions Fax Driver installation and instructions To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your system, please download it from the Adobe Systems Incorporated website.
Routine Maintenance Chapter 3 Troubleshooting Chapter 4 Appendix Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
Thank you for purchasing the Canon iR2020/iR2016. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Keys Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual: Control Panel Keys: <Key icon> + [Key Name] Examples: [Start] [Stop] Illustrations Used in This Manual Illustrations used in this manual are those displayed when the iR2016 has the following optional equipment attached to it: the Fax Panel-A1 (with Super G3 FAX Board-T1), Feeder (DADF-P1), Finisher-U1, Additional Finisher Tray-C1, and...
220 V-240 V, 50/60 Hz. Use of shielded cable is necessary to comply with the technical requirements of EMC Directive. If you move to another EU country and are experiencing trouble please call the Canon Help Desk. (For Europe Only) Canon Inc./Canon Europa N.V.
Additional Information When servicing or adjusting the optical system of the product, be careful not to place screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as watches and rings should be removed before working on the product.
220-240 V, 50/60 Hz. Use of shielded cable is necessary to comply with the technical requirements of EMC Directive. ® As an E Partner, Canon Inc. has determined that NERGY this machine meets the E NERGY efficiency. The International E...
Microsoft Windows Trademarks Canon, the Canon logo, and iR are trademarks of Canon Inc. Adobe and Adobe Acrobat are trademarks of Adobe Systems Incorporated. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation (US) in the United States and other countries.
Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.
Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below.
OFF the main power switch and disconnect the power cord from the power outlet. Then contact your local authorized Canon dealer. - Necklaces and other metal objects - Cups, vases, flowerpots and other containers filled with water or liquids...
CAUTION Do not install the machine in unstable locations, such as on unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury. Never block the ventilation slots and louvers on the machine. These openings are provided for proper ventilation of working parts inside the machine.
Power Supply WARNING Do not damage or modify the power cord. Also, do not place heavy objects on the power cord, or pull or excessively bend it, as this could cause electrical damage and result in a fire or electrical shock. Keep the power cord away from a heat source;...
If the machine makes unusual noises, or gives off smoke, heat, or unusual smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.
CAUTION Do not place heavy (2 kg or more) objects on the machine, as they may tip over or fall resulting in personal injury. Close the feeder/platen cover gently to avoid catching your hands, as this may result in personal injury. Do not press down hard on the feeder/platen cover when using the platen glass to make copies of a thick book.
The laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and instructions for safety. Never open covers other than those instructed in this manual.
Maintenance and Inspection WARNING When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug’s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.
CAUTION The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock.
Consumables WARNING Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.
About the CD-ROM Instruction Manual Contents of CD-ROM Instruction Manual CD-ROM Instruction Manual I This contains the Multilingual versions of the following guides. Easy Operation Guide Basic Features Explains the basic machine operations and settings for the Copy function. To Suit Your Needs Explains the basic machine operations and settings for the Fax, Printer, and Remote User Interface function Reference Guide...
Copying Guide Contains the Copying function instructions. Remote UI Guide Contains the Remote User Interface instructions. UFR II Printer Guide Contains the UFR II Printer function instructions. PCL/UFR II Printer Guide Contains the PCL/UFR II Printer function instructions. Network Guide Contains the Network Connectivity and setup instructions.
User Manual CD-ROM Menu The User Manual CD-ROM Menu is software that enables you to select and view PDF Manuals included on the CD-ROM via your computer screen. Follow the instructions below to use the User Manual CD-ROM Menu. System Requirements The User Manual CD-ROM Menu can be used in the following system environments.
Using the CD-ROM Menu This section describes how to use the CD-ROM Menu. When you insert the User Manual CD-ROM provided into the CD-ROM drive, the Language Selection screen is displayed. Clicking a language on this screen displays the following menu. a BROWSE MANUAL You can read any of the listed guides by clicking on the desired guide.
Before You Start Using This Machine This chapter describes what you should know before using this machine, such as parts and their functions, how to turn ON the main power, and so on. Installation Location and Handling ......... . 1-2 Installation Precautions .
Installation Location and Handling This section describes precautions for installation location and handling, we recommend that you read this section prior to using this machine. Installation Precautions Avoid Installing the Machine in the Following Locations Avoid locations subject to temperature and humidity extremes, whether low or high.
Avoid installing the machine in direct sunlight. If this is unavoidable, use curtains to shade the machine. Avoid poorly ventilated locations. This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms.
Avoid locations where a considerable amount of dust accumulates. Avoid locations where ammonia gas is emitted. Avoid locations near volatile or flammable materials, such as alcohol or paint thinner. Avoid locations that are subject to vibration. For example, avoid installing the machine on unstable floors or stands. Installation Location and Handling...
Avoid exposing the machine to rapid changes in temperature. If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) may form inside the machine. This may result in a noticeable degradation in the quality of the copied image, the inability to properly scan an original, or the copies having no printed image at all.
Select a Safe Power Supply Plug the machine into a standard 220-240 V AC, three-wire grounded outlet. Make sure that the power supply for the machine is safe, and has a steady voltage. Do not connect other electrical equipment to the same power outlet to which the machine is connected.
Provide Adequate Installation Space Provide enough space on all sides and the top of the machine for unrestricted operation. When Finisher-U1 and Additional Finisher Tray-C1 are attached more than 100 mm * When the left cover of the main unit is opened and the auxiliary tray of the Additional Finisher Tray-C1 is extended.
Moving the Machine If you intend to move the machine, even to a location on the same floor of your building, contact your local authorized Canon dealer beforehand. Because the machine is heavy, do not attempt to move it by yourself. Two or more people are required to lift it.
Handling Precautions Do not attempt to disassemble or modify the machine. Some internal parts of the machine are high-voltage and high-temperature. Take adequate precautions when inspecting the inside of the machine. Do not carry out any inspections not described in this manual. Be careful not to drop foreign objects such as paperclips or staples into the machine.
If there is smoke or unusual noise, immediately turn the main power switch OFF, disconnect the power cord from the power outlet, and then call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary.
For safety reasons, turn OFF the control panel power switch of the machine when it will not be used for a long period of time, such as overnight. As an added safety measure, turn OFF the main power switch, and disconnect the power cord when the machine will not be used for an extended period of time, such as during consecutive holidays.
What This Machine Can Do All the elements you will ever need in a digital multitasking machine. Print Copying In addition to normal copying functions, convenient new functions, such as “2 on 1 Combination” which enables you to automatically reduce two originals to fit onto the selected paper size, and “Different Size Originals”...
UFR II LT Printer Kit-J2. This kit incorporates UFR II (Ultra Fast Rendering II) Technology, which utilizes Canon’s original printing algorithm to minimize file processing and achieve maximum performance. In addition to the capabilities of the UFR II LT...
System Configuration and Parts This section provides you with the names and functions of all parts on the outside and inside of the main unit, optional equipment, and Control Panel. External View a Platen Cover b Control Panel (See “Control Panel Parts,” on p. 1-17.) 1-14 System Configuration and Parts The optional Platen Cover Type J is attached...
Internal View The optional Fax Panel-A1 (with Super G3 FAX Board-T1), Feeder (DADF-P1), Finisher-U1, Additional Finisher Tray-C1, and Cassette Feeding Module-J1 are attached a Front Cover b Paper Drawer’s Left Cover c Left Cover d Fixing Unit e Scanning Area f Underside of the Feeder/Platen Cover g Platen Glass h Toner Cartridge...
Optional Equipment a Feeder (DADF-P1) b Additional Finisher Tray-C1 c Finisher-U1 d Cassette Feeding Module-J1 (For iR2016 only) e Cassette Feeding Module-K1 1-16 System Configuration and Parts f Duplex Unit-A1 g Fax Panel-A1 h Platen Cover Type J i Card Reader-E1 j Document Tray k Inner 2 Way Tray-E1...
Control Panel Parts Main Control Panel [Paper Select] key Press to select paper (Paper drawer 1-4, Stack bypass). b Paper Select indicator Indicates the selected paper source. c Jam Location indicator Indicates the location of paper jams. [Density] key Press to adjust copy and fax density. [Collate/Staple] key Press to collate or staple copies.
[ON/OFF] key (control panel power switch) Press to turn the Control Panel ON/OFF. Also press to enter the Sleep mode or to resume the normal mode from the Sleep mode manually. [Counter Check] key Press to display counter status. (Press again to close counter status.) l Numeric keys Use to enter alphanumeric characters.
Facsimile Control Panel a One-Touch Speed Dialing Panels Open the first panel to display one-touch speed dialing keys 21-40. Open the second panel to display keys 41-60. b One-Touch Speed Dial keys Press to use one-touch speed dialing (Pre-registered frequently used numbers). c [Direct TX] key Press to set Direct TX.
Main Power and Control Panel Power The machine is provided with two power switches, a main power switch, and a control panel power switch to enter the Sleep mode. How to Turn ON the Main Power This section describes about how to turn ON the main power. Make sure that the power plug is firmly inserted into the power outlet.
The power indicator on the Control Panel lights. If the power indicator does not light, check if the power plug is firmly inserted into the power outlet. The message below is displayed until you can operate the machine. INITIALIZING... The screen below is displayed when the machine is ready to scan. 100% AUTO TEXT...
If the message <ENTER DEPT. ID> appears: ENTER DEPT.ID Enter the Department ID using the numeric keys, and press [OK]. Enter the password. NOTE If the Department ID Management is set to <ON>, the message <ENTER DEPT. ID> appears. For details about entering the Department ID and password, see “After Turning the Power On,”...
If the message <INSERT CONTROL CARD> appears: INSERT CONTROL CARD Insert the control card into the optional Card Reader-E1. NOTE For details about the control card, see “Card Reader-E1,” in the Reference Guide. 1-23 Main Power and Control Panel Power...
Control Panel Power Switch If the machine remains idle for a specified length of time, or the control panel power switch is pressed, the machine enters the Sleep mode. Press the control panel power switch to cancel the Sleep mode and resume normal machine operations.
Things You Must Do Before Using This Machine This section describes the important setting registrations and procedures that must be done before the machine is used for sending operations. For details about the operations, see the Facsimile Guide. IMPORTANT If you attempt to use the machine without registering the necessary information correctly, the machine may not function properly.
Type of Telephone Line Set the type of telephone line that is connected to the machine. NOTE Super G3 FAX Board-T1 is required. The default setting is <TOUCH TONE>. Press The Additional Functions menu appears. Press [ [OK]. Each time you press [ ADD.
Press [ ] or [ ] to select <TEL LINE TYPE>, and press [OK]. USER SETTINGS 5.TEL LINE TYPE Press [ ] or [ ] to select <TOUCH TONE> or <ROTARY PULSE>, and press [OK]. If you use tone dialing, select <TOUCH TONE>. If you use pulse dialing, select <ROTARY PULSE>.
Current Date and Time Be sure to set the date and time before using this machine. The date and time set here is also used for other functions which require the time setting. Press The Additional Functions menu appears. Press [ [OK].
Enter the current date (day, month, year) and time using the numeric keys. Enter the date, and the time in 24-hour clock as four digits without a space. Examples: 3 August 0308 2005 7:05 a.m. 0705 11:18 p.m. 2318 DATE&TIME SETTING 03/08 '05 10:50 NOTE If you make a mistake when entering values, select the wrong values using [...
Registering This Machine’s Fax Number You must store the machine’s fax number. This number is printed on the document that you fax to the receiving party. The number may also be displayed on the display of the receiving party’s machine, depending on their type of machine.
USER SETTINGS 2.UNIT NAME Enter the unit’s name using the numeric keys, and press [OK]. UNIT NAME CANON You can enter up to 24 characters for the unit’s name. Press [Stop] to return to the Standby mode. ] to select <UNIT NAME>, and press [OK].
1-32 Things You Must Do Before Using This Machine...
Loading Paper When the selected paper has run out, or the selected paper drawer runs out of paper during printing, a screen prompting you to load paper appears on the LCD display, and the Error indicator blinks in red. LOAD PAPER DRAWER 1 :A4 CAUTION When loading paper, take care not to cut your hands on the edges of the paper.
Grip the handle of the paper drawer and pull out the paper drawer until it stops. Open a package of paper, and remove the paper stack from the package. Loading Paper...
- Paper which has been printed on using a thermal transfer printer (do not copy on the reverse side either) NOTE For high-quality print output, use paper recommended by Canon. Push down the metal plate to lock. Loading Paper...
Load the paper stack into the paper drawer. Even out the edges of the paper stack. Load the paper stack against the end guide of the paper drawer. When loading paper in the paper drawer for the first time, set the size plate for the paper being loaded.
IMPORTANT If the paper is curled, curl it down before placing it in the paper drawer. Make sure that the height of the paper stack does not exceed the corners are below the paper size guide clips. Be sure to set the paper-size detecting lever correctly. If the lever is set to the wrong position, paper jams or dirty prints may occur, or the inside of the machine may get dirty.
Replacing the Toner Cartridge When the machine runs out of toner, the message <TONER LOW/PREPARE NEW TONER> blinks on the LCD display. If you print approximately another 100 pages after this message is displayed, the message <OUT OF TONER/CHANGE TONER> is displayed and you cannot print until you replace the toner cartridge. TONER LOW PREPARE NEW TONER OUT OF TONER...
Open the front cover. While pushing down the release tab, turn the toner cartridge in the direction of the arrow in the illustration below. Replacing the Toner Cartridge Release Tab...
While pushing down the release tab, pull the toner cartridge out in the direction of the arrow in the illustration below. Rock the new toner cartridge five or six times to distribute the toner evenly inside the cartridge. WARNING Do not throw used toner cartridges into open flames, as they may ignite the toner remaining inside the cartridge, and result in burns or a fire.
With the side with the label facing up, insert the new toner cartridge in the direction of the arrow while grasping its handle. Hold the toner cartridge with one hand, and remove the seal by pulling it out with the other hand. 2-10 Replacing the Toner Cartridge...
IMPORTANT Pull out the seal slowly, otherwise the scattered toner may soil your clothes, etc. Pull out the seal completely, otherwise the print error may occur. Pulling the seal upwards or downwards may break the seal. If the seal could break inside the toner cartridge and cannot be removed completely, the toner cartridge may not be used.
Close the front cover. CAUTION When closing the front cover, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT Be sure to clean the roller every time you replace the toner cartridge. See “Fuser Roller Cleaning,”...
Clearing Paper Jams If a paper jam occurs, one of the following displays appears and the jam location indicator lights on the Control Panel. PAPER JAM OPEN LEFT COVER PAPER JAM OPEN LEFT/DRWR COVER CHECK DOCUMENT FINISHER PAPER JAM OPEN LEFT COVER FEEDER PAPER JAM CHECK THE FEEDER Clearing Paper Jams...
CAUTION The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as this may result in burns or electrical shock.
a Feeder b Finisher-U1 b Inner 2 Way Tray-E1 See “Inner 2 Way Tray-E1,” in the Reference Guide. c Stack bypass c Duplex Unit-A1 c Fixing unit c Paper drawers IMPORTANT If the machine’s power is turned OFF when there is a paper jam, detection of paper jams in the paper drawers is not possible after the power is turned back ON.
List of Error Messages Self-Diagnostic Display The machine is equipped with a self-diagnostic function. Self-diagnostic (error) messages appear on the LCD display when: printing cannot be performed because of an operational error. you need to make a decision or take some action during scanning or printing. CHANGE PAPERSIZE Cause It is possible that the paper size detected automatically by the paper drawer...
CLOSE DRAWER COVER Cause The left cover of the optional paper drawer is open. Remedy Close the paper drawer’s left cover. DATA ERROR Cause The machine may have trouble. Remedy Contact your local authorized Canon dealer. List of Error Messages...
Scan it on the platen glass. DRUM IS NOT SET/INSERT THE DRUM Cause Drum cartridge has not been installed. Remedy Contact your local authorized Canon dealer. FEEDER PAPER JAM/CHECK THE FEEDER Cause Document jam has occurred in the feeder. Remedy Open the feeder cover and check for jammed document.
MEMORY FULL Cause The machine’s memory is full of scanned documents. Remedy Divide the original into some stacks and scan them one by one. NO APPROPRIATE SIZE Cause Although <AUTO> is selected when copying, paper of suitable size is not set in the paper drawer nor on the stack bypass.
OUTPUT TRAY FULL Cause The output tray is full of paper. Remedy Remove the prints from the output trays. OVER PAGE LIMIT/PRESS OK KEY Cause The machine is set to restrict the printing. Remedy Enter the Department ID Management menu in the System Settings menu, open the <PAGE LIMIT SET.>...
The printouts are simply collated without stapling. If necessary, reduce the number of pages in the document and print again. WASTE TONER FULL Cause The drum cartridge is filled with waste toner. Remedy Contact your local authorized Canon dealer. 3-10 List of Error Messages...
Multi-functional Operation The iR2020/2016 offers the user many functions, such as printing, scanning, and copying, which can be used together. The following table provides you with the details of multi-functional operations. Next job Scanning data Copy Scanning data Memory TX Memory RX Printing of Auto RX Documents...
Previous job Scanning Next job data Scanning data – Copy Printing – Scanning data – Direct TX – Memory TX Memory RX Printing of Auto RX Documents Receiving data Printer Printing – : Unavailable due to the duplicate devices : Available Direct TX Memory TX Memory RX –...
Available Paper Stock Paper types and sizes which can be used with this machine are shown in the following tables. Paper type Plain* Color* Recycled* Heavy 1* Heavy 2* Heavy 3* Bond* Transparency* Envelopes Labels *1 From 64 g/m 2 to 80 g/m 2 *2 From 81 g/m 2 to 90 g/m 2 *3 From 91 g/m 2 to 105 g/m 2 *4 From 106 g/m 2 to 128 g/m 2...
Paper size Width 297 mm 297 mm 210 mm 210 mm 148 mm ISO-B5 176 mm ISO-C5 162 mm Envelope 104.7 mm Commercial 10 European DL 110 mm Monarch 98.4 mm 95 mm Free Size 297 mm NOTE For details about how to load paper, see the following pages: - Paper drawer: “Loading Paper,”...