Failure To Add A Network Folder; Failure To Save To A Network Folder - Fujitsu ScanSnap N1800 Operator's Manual

■ Failure to Add a Network Folder

If adding a network folder from the scanner is not possible, try the following steps.
Network folder shared name has been changed.
■ Action
Check the shared name on the server side.
The specified network folder path is invalid.
■ Action
Check that the specified network folder path is correct.
The LAN Manager authentication level is not set to the same level as the
server for the network folder.
■ Action
Set the LAN Manager authentication level to the same level as the server for the network folder.

■ Failure to Save to a Network Folder

When scanned data is saved to an FTP server network folder, the
[Network is busy. Try again later.] message appears and saving is not
possible.
■ Action
If an open port number of the FTP server is momentarily lost, this error may occur. Wait for a
while (approximately three minutes) and try again, or change the FTP setting to passive mode.
When an FTP proxy is used for saving a large amount of data to an FTP
server network folder, an error occurs and saving is not possible.
■ Action
When DeleGate is used for the proxy server, if the data forwarding time takes longer than ten
minutes, an error may occur in the saving process. In this case, saving may be made possible by
adding "TIMEOUT io=0" to the DeleGate settings.
When saving data via FTP/FTPS is attempted repeatedly, the [Error:
network folder access was refused.] message may appear.
■ Action
This error may occur in the case of FTP server open port exhaustion. Wait a while (approximately
three minutes) and try again.
8.2 Network Connection Troubleshooting
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