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P3PC-3182-04ENZ0
ScanSnap N1800 Network Scanner
Operator's Guide

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Chapters

Troubleshooting

   Related Manuals for Fujitsu ScanSnap N1800

   Summary of Contents for Fujitsu ScanSnap N1800

  • Page 1

    P3PC-3182-04ENZ0 ScanSnap N1800 Network Scanner Operator's Guide...

  • Page 2: Table Of Contents

    Contents Copyright ..................15 Introduction ................21 ■ Manuals ................22 ■ About This Manual .............. 23 Chapter 1 Overview ..............28 Scanner Features ............29 ■ Basic Uses for Scanned Data ........... 29 ■ Configure and Manage with Ease ........30 ■...

  • Page 3: Table Of Contents

    Chapter 2 Basic Scanner Operations ........53 Turning the Power On/Off ..........54 2.1.1 Turning the Power On ............54 2.1.2 Turning the Power Off ............55 Using the Scanner Buttons ..........56 ■ Using the Power Button ............. 56 ■...

  • Page 4: Table Of Contents

    4.2.3 Administrator Login: via the Admin Tool ....... 82 Setting the System Settings with the Installation Wizard on the LCD Touch Panel ........85 Configuring the Setting Mode for the LCD Touch Panel ................87 Configuring the System ..........89 4.5.1 Setting the Scanner Name .............

  • Page 5: Table Of Contents

    4.8.8 Setting the Admin Connection..........121 4.8.9 Setting a Central Admin Server..........123 Configuring the LDAP Settings ........126 4.9.1 Setting the Login LDAP Server ..........126 ■ LDAP Search Target ............128 4.9.2 Setting the e-Mail LDAP Server ........... 133 4.9.3 Setting the LDAP Search Parameters........

  • Page 6: Table Of Contents

    ■ Removing a Network Printer ........... 170 ■ Viewing the Printer Details ..........170 4.14 Viewing the Scanner Details ........171 4.14.1 Viewing the System Status ..........171 4.14.2 Viewing the Usage Status ............ 172 ■ Viewing the Status of Consumable Parts ......172 ■...

  • Page 7: Table Of Contents

    ■ Viewing the Add-in Status ..........192 ■ Uploading an Add-in Settings File ........193 ■ Setting Whether to Show the Keyboard Icon When Running an Add-in ..........193 4.16.4 Setting the Information Output Level........194 4.16.5 Obtaining Technical Support..........195 4.16.6 Setting the Destination for Alert Notifications.......

  • Page 8: Table Of Contents

    Chapter 5 Administrator Operations (Central Admin Console) ........... 229 Downloading the Central Admin Server Software ..230 Downloading the Central Admin Console ....232 Configuring the Scanner Settings for Central Administration ............... 234 Chapter 6 Regular User Operations ........235 Loading Documents .............

  • Page 9: Table Of Contents

    Saving the Scanned Data to a Network Folder ..284 Saving the Scanned Data to a SharePoint Folder ..289 Setting the Scan Options ..........297 6.9.1 Carrier Sheet................ 303 6.9.2 Color Mode................304 6.9.3 Paper Size................305 ■ Long Page Mode ............. 306 6.9.4 Resolution ................

  • Page 10: Table Of Contents

    6.14 Processing a Job ............346 6.14.1 Enabling/Disabling the Message Screen ......349 6.14.2 Changing a File Name (for Save/e-Mail Attachment)... 351 6.14.3 Checking the Number of Sheets to Be Scanned....352 6.15 Changing a User Password ......... 355 Chapter 7 Scanner Care ............356 Cleaning Supplies and Part to Clean ......

  • Page 11: Table Of Contents

    ■ Data Cannot Be Scanned Properly ......... 403 ■ Scanned Data Is Inappropriate ........405 ■ Cannot Login ..............407 ■ Operation Does Not Work ..........407 Points to Check before Contacting Your FUJITSU Scanner Dealer .............. 409 8.4.1 General Details ..............409 8.4.2...

  • Page 12: Table Of Contents

    Appendix A Paper Specifications ........... 414 Paper Size ..............415 Paper Quality ..............416 Maximum Document Loading Capacity ...... 418 Area not to be Perforated or Affixed with Other Papers ................419 Multifeed Detection Conditions ........420 Conditions for Using the Carrier Sheet ...... 421 A.6.1 Paper Size................

  • Page 13: Table Of Contents

    Appendix E Editing Using User Editor ........434 What is User Editor? ............. 435 Pre-settings ..............436 E.2.1 Installing User Editor ............436 E.2.2 Uninstalling User Editor............439 Windows of User Editor ..........440 Starting/Exiting User Editor ......... 442 ■ Starting User Editor ............442 ■...

  • Page 14: Table Of Contents

    Discarding the Edited Mail Address Book or Local Accounts ................ 455 Saving the Mail Address Book/Local Account ... 456 ■ Saving the Edited Information to the Scanner ....456 ■ Saving the Edited Information to a File ......457 E.10 User Editor Information Shown in User Log ....458 E.11 User Editor Information Shown in System Log ..

  • Page 15: Copyright

    Copyright NetAdvantage Copyright© 2000-2007 Infragistics, Inc. LEADTOOLS for .NET Copyright© 2005 LEAD Technologies, Inc. WinPcap Copyright© 1999 - 2005 NetGroup, Politecnico di Torino (Italy). Copyright© 2005 - 2010 CACE Technologies, Davis (California). All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1 Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

  • Page 16

    Portions Copyright© 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997 The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1 Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

  • Page 17

    1 Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2 Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

  • Page 18

    ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Portions Copyright© 1993 by Digital Equipment Corporation. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies, and that the name of Digital Equipment Corporation not be used in advertising or publicity pertaining to distribution of the document or software without specific,...

  • Page 19

    Portions Copyright© 1996 Juniper Networks, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that: (1)source code distributions retain the above copyright notice and this paragraph in its entirety, (2) distributions including binary code include the above copyright notice and this paragraph in its entirety in the documentation or other materials provided with the distribution.

  • Page 20

    WinDump Copyright© 1999 - 2005 NetGroup, Politecnico di Torino (Italy). Copyright© 2005 - 2006 CACE Technologies, Davis (California). All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1 Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

  • Page 21: Introduction

    Introduction Thank you for purchasing the ScanSnap N1800. The ScanSnap N1800 is a network image scanner. This easy-to-operate scanner facilitates the optimal flow of office work for workgroups communicating via a network. Trademarks Microsoft, Windows, Windows Vista, Windows Server, SharePoint, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/ or other countries.

  • Page 22: Manuals

    ■Manuals This section describes the ScanSnap N1800 manuals. Types of Manuals The following manuals are prepared for the ScanSnap N1800. Read them as needed. Manual Description ScanSnap N1800 Network Provides useful and detailed information on the scanner Scanner setup and cable connections.

  • Page 23: About This Manual

    ■About This Manual Warning Indications Used in This Manual The following indications are used in this manual to obviate any chance of accident or damage to you and people near you, and your property. Warning labels indicate the warning level and statements. The symbols indicating warning levels and their meanings are as follows: This indication alerts operators to an operation that, if not strictly observed, ARNI N G...

  • Page 24: Screen Examples In This Manual

    Screen Examples in This Manual Microsoft product screenshots are reprinted with permission from Microsoft Corporation. The screen examples in this manual are subject to change without notice in the interest of product development. The screenshots used in this manual are of Windows Vista. The actual windows and operations may differ depending on the operating system.

  • Page 25: Abbreviations Used In This Manual

    Abbreviations Used in This Manual The following abbreviations are used in this manual: Abbreviation Option Used Windows ® Windows operating system Windows XP ® Windows XP Home Edition operating system ® Windows XP Professional operating system ® Windows XP Professional x64 Edition operating system Windows Vista ®...

  • Page 26

    Internet Information Services SQL Server 2005 ® Microsoft SQL Server™ 2005 Express Edition Express Edition Adobe Acrobat ® ® Adobe Acrobat Adobe Reader ® ® Adobe Reader RightFax RightFax Business Server (Version 9.3) Scanner ScanSnap N1800 Carrier sheet ScanSnap Carrier Sheet...

  • Page 27

    Abbreviation Option Used Admin Tool Network Scanner Admin Tool User Editor Network Scanner User Editor Central Admin Scanner Central Admin Console Console Central Admin Scanner Central Admin Server Server Gmail ® Gmail Webmail Service Yahoo! Mail ® YAHOO! Mail AOL Mail ®...

  • Page 28: Chapter 1 Overview

    Chapter 1 Overview 1.1 Scanner Features ....................29 1.2 Part Names and Functions................... 32 1.3 User Types and Operations ................. 35 1.4 System Requirements ..................45...

  • Page 29: Scanner Features, Basic Uses For Scanned Data

    1.1 Scanner Features Scanner Features ■ Basic Uses for Scanned Data This easy-to-operate network scanner is used to scan documents for further use: 1. Scanned data can be sent as an e-mail attachment. 2. Scanned data can be sent by fax. 3.

  • Page 30: Configure And Manage With Ease, Advanced Security Measures

    1.1 Scanner Features ■ Configure and Manage with Ease Configuration and management of the scanner can be easily performed via the LCD touch panel on the scanner or via the "Admin Tool" or the "Central Admin Console" installed on a computer. Computer Computer Admin Tool...

  • Page 31

    1.1 Scanner Features Secure initialize When initializing the data in the scanner, the free disk space can be also overwritten with meaningless random data. When the user data store is cleared from the scanner, the old cipher key is deleted and a new cipher key is generated. This totally eliminates the possibility of access to any user data remaining in the free disk space.

  • Page 32: Part Names And Functions, Front View

    1.2 Part Names and Functions Part Names and Functions ■ Front View Extension ADF paper chute Side guides Top cover release catch Power button Scan button LCD touch panel Top cover Stacker Part Name Function Extension Can be pulled out and adjusted to the size of the document being scanned.

  • Page 33: Rear View

    1.2 Part Names and Functions Part Name Function Top cover Open by pulling the top cover release catch towards you, and holding the top cover by the sides to replace consumable parts or clean inside the scanner. Stacker Open before scanning. Scanned documents are ejected on the stacker.

  • Page 34: Removable Parts

    1.2 Part Names and Functions ■ Removable Parts ADF paper chute Sheet guide Pick roller Pad assy Part Name Function ADF paper chute Help to guide documents from the ADF paper chute to the stacker. Sheet guide Pick roller Pad assy...

  • Page 35: User Types And Operations

    1.3 User Types and Operations User Types and Operations When you use the scanner, login to the scanner as a user with the following operation right. Regular user rights Operation rights given when you login to the scanner with a regular user account. When you login to the scanner with these rights, you are a "regular user"...

  • Page 36: Operations With Administrator Right, System Settings

    1.3 User Types and Operations 1.3.1 Operations with Administrator Right ■ System Settings LCD touch panel Central Admin Item Function Admin See... Basic Advanced Tool Console mode mode Local Settings Import Import scanner (*1) Scanner settings Settings Scanner Set the scanner page 89 Name name (*2)

  • Page 37

    1.3 User Types and Operations LCD touch panel Central Admin Item Function Admin See... Basic Advanced Tool Console mode mode Login Settings Login Set the login page 102 Settings settings (*2) Standby Set the standby page 107 Mode mode, automatic logout, and power-off Admin...

  • Page 38: Network Settings

    1.3 User Types and Operations ■ Network Settings LCD touch panel Central Admin Item Function Admin See... Basic Advanced Tool Console mode mode Basic IP Address Set the IP page 111 address (*1) DNS Server Set the DNS page 113 server (*1) WINS Server Set the WINS...

  • Page 39

    1.3 User Types and Operations LCD touch panel Central Admin Item Function Admin See... Basic Advanced Tool Console mode mode Authentication Server Login LDAP Set the login page 126 Server LDAP server e-Mail LDAP Set the e-mail page 133 Server LDAP server Customize Customize the...

  • Page 40

    1.3 User Types and Operations LCD touch panel Central Admin Item Function Admin See... Basic Advanced Tool Console mode mode FTP Server Folder FTP Server Set the FTP page 149 (*5) Folder server folders File Names Set the file name page 157 (Save) format used for...

  • Page 41: Monitoring & Management

    1.3 User Types and Operations ■ Monitoring & Management LCD touch panel Central Admin Item Function Admin See... Basic Advanced Tool Console mode mode Status Details System View the system page 171 (*1) Status status Usage View the usage page 172 (*1) Status status...

  • Page 42

    1.3 User Types and Operations LCD touch panel Central Admin Item Function Admin See... Basic Advanced Tool Console mode mode Technical Set the page 194 Support information output level Obtain technical page 195 support Alert Set the page 196 Notification destination for alert notifications A: Available NA: Not available...

  • Page 43: Device Test, Job Menu Settings

    1.3 User Types and Operations ■ Device Test LCD touch panel Central Admin Item Function Admin See... Basic Advanced Tool Console mode mode Screen Calibrate the LCD page 380 Calibration touch panel Scan Test Perform a scan page 377 test A: Available NA: Not available ■...

  • Page 44: Regular User Operations

    1.3 User Types and Operations 1.3.2 Regular User Operations Item Function See... e-Mail Send the scanned data by e-mail page 248 Send the scanned data by fax page 264 Print Print the scanned data page 273 Save Save the scanned data to a network page 284 folder Scan to SharePoint...

  • Page 45: System Requirements, Requirements For Admin Tool And User Editor

    1.4 System Requirements System Requirements 1.4.1 Requirements for Admin Tool and User Editor For use of the Admin Tool and User Editor, the following requirements apply: Software (English Versions) Operating system Windows XP (Service Pack 3 or later) Windows Vista (Service Pack 1 or later) Windows 7 Windows 8 Windows Server 2003 (Service Pack 2 or later)

  • Page 46

    1.4 System Requirements (*2): For the Admin Tool, confirm that the latest security patch has been applied. If the latest patch has not been applied, download operations (such as manual download) may not be possible. For Windows XP, "KB933566" must be applied to Internet Explorer. If download operations are not possible, clear the [Do not save encrypted pages to disk] check box on [Advanced] of [Internet Options] in Internet Explorer, and then try downloading again.

  • Page 47: Requirements For Related Servers

    1.4 System Requirements 1.4.2 Requirements for Related Servers For servers that can be linked with the scanner, the following requirements apply. For the supported versions and editions of each operating system, refer to "Abbreviations Used in This Manual" (page 25). Server Operating System Function...

  • Page 48: Ldap Server, Smtp Server

    1.4 System Requirements Server Operating System Function DNS Server Windows Server 2003 Windows Server 2008 Windows Server 2012 WINS Server Windows Server 2003 WINS Windows Server 2008 Windows Server 2012 DHCP Server Windows Server 2003 DHCP Windows Server 2008 Windows Server 2012 NTP Server Windows Server 2003 Windows Server 2008...

  • Page 49: File Server, Sharepoint Server, Ftp Server, Print Server, Dns Server, Wins Server, Dhcp Server

    1.4 System Requirements File Server The file server shares the disk on a server with other computers on a network, and enables use of the disk from an external computer. Using this file server enables scanned data to be saved to a file server network folder. SharePoint Server SharePoint is the collective name for the elements of a Web browser based document management platform provided by Microsoft.

  • Page 50: Ntp Server, Fax Server

    1.4 System Requirements NTP Server NTP (Network Time Protocol) is a protocol to synchronize the time of computers on the network with the correct time. It is used when a client makes a time query through the network. Fax Server The fax server refers to the computer equipped with a fax modem or a dedicated fax board connected with a telephone line.

  • Page 51: Port Number List

    1.4 System Requirements 1.4.3 Port Number List Protocol Function From/To Port Number Number Admin Tool Admin Tool Scanner 80 (HTTP) (*1) 6 (TCP) Connection 443 (HTTPS) (*1) 6 (TCP) Central Admin Central Admin Server 80 (HTTP) (*1) 6 (TCP) Server Scanner 443 (HTTPS) (*1) 6 (TCP)

  • Page 52

    1.4 System Requirements Protocol Function From/To Port Number Number FTPS Server Scanner FTPS server 989,990 (FTPS) (*1) 6 (TCP) Saving to a Scanner File server 137,138,139,445 (SMB) 6 (TCP) Folder 17 (UDP) Ping Scanner Another — 1 (ICMP) computer or server User Editor User Editor Scanner...

  • Page 53: Chapter 2 Basic Scanner Operations

    Chapter 2 Basic Scanner Operations 2.1 Turning the Power On/Off ..................54 2.2 Using the Scanner Buttons .................. 56 2.3 Using the LCD Touch Panel ................. 59 2.4 Using the On-Screen Keyboard ................60...

  • Page 54: Turning The Power On/off, Turning The Power On

    2.1 Turning the Power On/Off Turning the Power On/Off 2.1.1 Turning the Power On Do not move or shake the scanner when it is turned on. AUTION This may damage components in the scanner and cause data to be lost. 1.

  • Page 55: Turning The Power Off

    2.1 Turning the Power On/Off 2.1.2 Turning the Power Off 1. Press the [Shutdown] button on the [Login] window. ATTENTION To turn the scanner off, make sure to press the [Shutdown] button. Do not force the scanner to turn off by holding down the power button for 4 seconds or longer.

  • Page 56: Using The Scanner Buttons, Using The Power Button

    2.2 Using the Scanner Buttons Using the Scanner Buttons ■ Using the Power Button When the scanner is off or in standby mode, pressing the power button will start the scanner up and display the login window. When the scanner is on, pressing the power button will show a message. Shutdown LED Dark Press Button...

  • Page 57

    2.2 Using the Scanner Buttons (*2) When the scanner power button is pressed while a window displaying the [Shutdown] button is shown, the [Please release the power button and select shutdown to turn the scanner off.] message appears. When the scanner power button is pressed while a window not displaying the [Shutdown] button is shown, the [Please release the power button.

  • Page 58: Using The Scan Button

    2.2 Using the Scanner Buttons ■ Using the Scan Button When a button with is displayed on the LCD touch panel, the Scan button can be used. When a button with is displayed, the Scan button can be pressed to start the scan. Scan Buttons with are as follows:...

  • Page 59: Using The Lcd Touch Panel

    2.3 Using the LCD Touch Panel Using the LCD Touch Panel When using the LCD touch panel, buttons only need to be lightly pressed to select them. For details about the LCD touch panel, refer to the following: "4.1.1 Administrator Windows via the LCD Touch Panel" (page 70) "6.2 Using LCD Touch Panel Windows: Regular User"...

  • Page 60: Using The On-screen Keyboard, Showing/hiding The On-screen Keyboard

    2.4 Using the On-Screen Keyboard Using the On-Screen Keyboard On the LCD touch panel, the on-screen keyboard can be used to enter text in the input field on the window. The on-screen keyboard can be used in the following ways. ■...

  • Page 61: Keyboard Layout, Using The On-screen Keyboard

    2.4 Using the On-Screen Keyboard ■ Using the On-Screen Keyboard Function Switches focus to the input field. Enter Performs the following. Closes the on-screen keyboard if it is displayed. Inserts a line feed when multiple lines are input in the input field. Commits the input in the [Login] window.

  • Page 62: Chapter 3 Administrator Operations (overview)

    Chapter 3 Administrator Operations (Overview) 3.1 Operating and Managing Scanners..............63 3.2 Required Scanner Function Settings ..............65...

  • Page 63: Operating And Managing Scanners

    3.1 Operating and Managing Scanners Operating and Managing Scanners The administrator can configure and manage the scanner in the following ways. LCD touch panel Scanner settings management can be implemented directly via the scanner's LCD touch panel. Setting mode The administrator can operate the LCD touch panel in the following setting modes. Basic mode A setting mode for Administrators with basic knowledge of computers.

  • Page 64

    3.1 Operating and Managing Scanners Central Admin Console Computer Admin Tool Set multiple scanners Computer at a time via the networ ork interface Set one scanner at Central Admin Server a time via the network interface LCD Touch Panel Directly set one Scanner Scanner Scanner...

  • Page 65: Required Scanner Function Settings

    3.2 Required Scanner Function Settings Required Scanner Function Settings Which scanner settings are required differs according to scanner functions to be used by the regular user. The function buttons are displayed on the [Main Menu] window for the regular user, in accordance with the settings specified by the administrator.

  • Page 66

    3.2 Required Scanner Function Settings System Settings Scan to Menu e-Mail Print Save See ... SharePoint Local Settings Import Scanner — — — — — (*1) Settings Scanner Name page 89 Language — — — — — page 91 Selection Region / page 92 Timezone...

  • Page 67

    3.2 Required Scanner Function Settings Network Settings Scan to Menu e-Mail Print Save See ... SharePoint Basic IP address page 111 DNS Server page 113 WINS Server page 114 NTP Server page 115 Proxy Server — — — page 116 Ping —...

  • Page 68

    3.2 Required Scanner Function Settings Scan to Menu e-Mail Print Save See ... SharePoint Network Folder Network Folder — — — — page 143 File Names — — — — page 157 (Save) FTP Server Folder FTP Server — — —...

  • Page 69: Table Of Contents

    Chapter 4 Administrator Operations (LCD Touch Panel and Admin Tool) This chapter provides an explanation of administrator operations (setting up and managing the scanner) via the scanner's LCD touch panel, or via the network interface using the Admin Tool. 4.1 Windows ........................ 70 4.2 Administrator Login....................

  • Page 70: Windows, Administrator Windows Via The Lcd Touch Panel

    4.1 Windows Windows 4.1.1 Administrator Windows via the LCD Touch Panel Selecting a menu displays its sub-menu. The sub-menu items are shown in the right-side of the window. Selecting the lowest level menu displays the setting window for the menu. Menu...

  • Page 71: Administrator Windows Via The Admin Tool

    4.1 Windows 4.1.2 Administrator Windows via the Admin Tool Administrator windows via the Admin Tool are as follows. When the [Scanner Settings] button is pressed Press the [Scanner Settings] button on the Tool Menu, then select the menu to show its sub-menu.

  • Page 72

    4.1 Windows When the [Job Menu Settings] button is pressed Pressing the [Job Menu Settings] button on the Tool Menu shows the window for setting jobs. Job Settings Menus Tool Menu...

  • Page 73: Administrator Login, Administrator Login: Via The Lcd Touch Panel, When Automatic Login Is Not Set

    4.2 Administrator Login Administrator Login 4.2.1 Administrator Login: via the LCD Touch Panel ■ When Automatic Login is Not Set HINT The default user name and password for the administrator are set as follows: User name: admin Password: password The scanner setup can be configured by one user. 1.

  • Page 74: When Automatic Login Is Set

    4.2 Administrator Login ■ When Automatic Login is Set When automatic login has been set, login to the administrator windows from the regular user window. 1. From the [Maintenance] window, press the [Administrator Login] button. The [Administrator Login] window appears. 2.

  • Page 75: Setting Up For Administrator Access Via The Admin Tool, Checking The Web Browser Cache Settings

    4.2 Administrator Login 4.2.2 Setting up for Administrator Access via the Admin Tool This section describes the required settings for logging in via the Admin Tool. HINT The following are required for administrator login via the Admin Tool: "4.5.1 Setting the Scanner Name" (page 89) "4.7.3 Changing the Admin Password"...

  • Page 76: Setting The Web Browser Trusted Sites

    4.2 Administrator Login ■ Setting the Web Browser Trusted Sites Enter the target scanner URL as Web browser trusted sites. If not set, connection to a scanner is blocked, and certification cannot be installed. 1. From the Web browser [Tools] menu, select [Internet Options]. The [Internet Options] dialog box appears.

  • Page 77: Installing The Admin Tool

    4.2 Administrator Login ■ Installing the Admin Tool To setup the scanner via the network interface, install the Admin Tool on your computer. 1. Access the scanner from your Web browser by specifying the scanner name in a URL. According to the settings described in "4.8.8 Setting the Admin Connection"...

  • Page 78

    4.2 Administrator Login 4. Press the [Next] button for [Network Scanner Admin Tool]. The Admin Tool download window appears. 5. Press the [Download] button. ATTENTION Downloading is not possible while a scanner operation is being processed. The [File Download - Security Warning] dialog box appears.

  • Page 79

    4.2 Administrator Login 6. Press the [Run] button. The Network Scanner Admin Tool Setup Wizard appears. ATTENTION Do not close the Web browser or logout until installation is complete. HINT If .NET Framework is not installed, the Microsoft Web site is accessed when installing the Admin Tool.

  • Page 80

    4.2 Administrator Login 8. Specify an installation folder for the Admin Tool and the target user setting. To select a different folder, press the [Browse] button. To check the free space available for the currently selected folder, press the [Disk Cost] button.

  • Page 81: Uninstalling The Admin Tool

    4.2 Administrator Login ATTENTION If this tool has already been installed, skip to section "4.2.3 Administrator Login: via the Admin Tool" (page 82) for details about Admin Tool operations. From the Web browser [Tools] menu, select [Internet Options], and note the following points about the settings shown on the [Internet Options] dialog box.

  • Page 82: Administrator Login: Via The Admin Tool

    ATTENTION If the normal screen display does not appear (for example: an "X" mark appears), wait for a few minutes and try again. If the problem still occurs, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

  • Page 83

    4.2 Administrator Login 1. Select the [Start] menu [All Programs] [Network Scanner] [Network Scanner Admin Tool]. The Admin Tool is started. 2. Specify the [Connect to] (of the scanner). Enter the IP address, scanner name, or FQDN for the scanner to be setup or managed.

  • Page 84

    4.2 Administrator Login 4. Enter a [User Name] and [Password]. 5. Press the [Login] button. If the user name and password are valid, the [System Settings] window appears.

  • Page 85: Setting The System Settings With The Installation Wizard On The Lcd Touch Panel

    4.3 Setting the System Settings with the Installation Wizard on the LCD Touch Panel Setting the System Settings with the Installation Wizard on the LCD Touch Panel Using the Installation Wizard on the LCD touch panel, you can set the following items: Scanner Name Region/Timezone Date/Time...

  • Page 86

    4.3 Setting the System Settings with the Installation Wizard on the LCD Touch Panel 2. Press the [Installation Wizard] button. The [Installation Wizard] window appears. 3. Select the check boxes for items you want to configure with the Installation Wizard. HINT When the [Region/Timezone Date/Time] check box is selected, the window for setting the region/timezone and the window for setting the date/time will be displayed.

  • Page 87: Configuring The Setting Mode For The Lcd Touch Panel

    4.4 Configuring the Setting Mode for the LCD Touch Panel Configuring the Setting Mode for the LCD Touch Panel Set the setting mode used for configuring or managing system settings via administrator windows on the LCD touch panel. For details about setting modes, refer to "3.1 Operating and Managing Scanners"...

  • Page 88

    4.4 Configuring the Setting Mode for the LCD Touch Panel 2. Press the [Select Mode] button. The [Select Mode] window appears. 3. Press to select a setting mode. 4. Select the check boxes for functions that you want to make configurable. 5.

  • Page 89: Configuring The System, Setting The Scanner Name

    4.5 Configuring the System Configuring the System 4.5.1 Setting the Scanner Name Set a scanner name to provide a network alias for the scanner. ATTENTION Do not use a name already being used in the network. Name duplication will cause a network connection error. For details about how to deal with such errors, refer to "4.18.1 Administrator Window Messages"...

  • Page 90

    4.5 Configuring the System HINT In the following cases, the authentication window appears. When specifying the scanner as a domain member When changing the name of a scanner that is a member of a domain Check the authentication information required for specifying the scanner as a domain member with the network administrator, and enter the valid user name and password.

  • Page 91: Setting The Language

    4.5 Configuring the System 4.5.2 Setting the Language 1. Select [System Settings] [Local Settings] [Language Selection]. The [Language Selection] window appears. HINT You can select whether or not to display this window again at the next scanner startup. To display the window again, for "Show the "Language Selection" screen at next start up?", select [Yes].

  • Page 92: Setting The Region/timezone

    4.5 Configuring the System Central Admin 4.5.3 Setting the Region/Timezone Console 1. Select [System Settings] [Local Settings] [Region/Timezone]. The [Region/Timezone] window appears. 2. Select a region/timezone. 3. If you select a region/timezone in which daylight savings time is used, select whether [Daylight Savings Time] should be on or off. 4.

  • Page 93: Setting The Date/time

    4.5 Configuring the System Central Admin 4.5.4 Setting the Date/Time Console 1. Select [System Settings] [Local Settings] [Date/Time]. The [Date/Time] window appears. ATTENTION For Central Admin Console, the [Date/Time] input field and [Get Time] button cannot be used. 2. Select a date format. 3.

  • Page 94: Setting The Keyboard

    4.5 Configuring the System Central Admin 4.5.5 Setting the Keyboard Console Set the keyboard. 1. Select [System Settings] [Local Settings] [Keyboard Settings]. The [Keyboard Settings] window appears. 2. Select a keyboard language. 3. Press the [OK] button. The keyboard is set.

  • Page 95: Managing Certificates, Importing A Certificate File

    4.5 Configuring the System 4.5.6 Managing Certificates Certificates to be used for server authentication in SSL communication can be imported or deleted. ■ Importing a Certificate File Central Admin Console X.509 certificate files (*.cer, *.crt) can be imported. Up to 100 certificate files can be imported. 1.

  • Page 96: Deleting A Certificate File

    4.5 Configuring the System ■ Deleting a Certificate File Central Admin Console 1. Select [System Settings] [Local Settings] [Certificate Management]. The [Certificate Management] window appears. 2. Select a certificate file to be deleted, and press the [Delete] button. The delete confirmation window appears. 3.

  • Page 97: Setting The Scan Options, Setting The Multifeed Detection Method

    4.6 Setting the Scan Options Setting the Scan Options Central Admin 4.6.1 Setting the Multifeed Detection Method Console "Multifeed" is an error that occurs when two or more sheets are fed simultaneously into the ADF. The detection of the difference in length is also regarded as multifeed. By default, multifeed detection monitors for paper overlaps in the central column (25 mm either side from the center of the document) of the document being scanned.

  • Page 98

    4.6 Setting the Scan Options 2. Set the area for multifeed detection in the [Ultrasonic Multifeed Detection Zone] section. Starting from the top edge of a document sheet, set the area to be checked for multifeeds. ATTENTION Multifeed may not be detected for the top and bottom 30 mm of a document. 3.

  • Page 99

    4.6 Setting the Scan Options Top & Bottom Multifeeds will be detected from the top of the page to "#1" (upper limit), and from "#2" (lower limit) to the bottom of the page. (b) 25 mm 25 mm Up to 510 mm Outside of multifeed detection area Center of paper...

  • Page 100

    4.6 Setting the Scan Options 4.6.2 Adjusting the Scan Starting Position (Offset/Magnification) Usually, it is not necessary to make any setting changes. Configure the following setting items. Offset settings When the scanned output is found to be displaced relative to the actual documents being scanned, the scan offsets can be adjusted.

  • Page 101: Setting General Scanner Settings

    4.6 Setting the Scan Options Central Admin 4.6.3 Setting General Scanner Settings Console Usually, it is not necessary to make any setting changes. The operating mode for scanning can be set. 1. Select [System Settings] [Scanner Settings] [General Scanner Settings]. The [General Scanner Settings] window appears.

  • Page 102: Configuring The Login-related Settings, Setting The Login Settings

    4.7 Configuring the Login-Related Settings Configuring the Login-Related Settings Central Admin 4.7.1 Setting the Login Settings Console Set the login settings. Authentication mode setting Specify whether to use an LDAP server account or a local account saved on the scanner during the authentication process at login. If both accounts are used, you can set the search order for the authentication information.

  • Page 103

    4.7 Configuring the Login-Related Settings 2. For [Authentication Mode], select an authentication mode. When searching for authentication information in the LDAP server or local account, the search order of authentication information can be selected. ATTENTION If [LDAP to Local] or [Local to LDAP] is selected, the operation becomes as follows. If a password error occurred at the first authentication destination, the authentication process moves to the next destination.

  • Page 104

    4.7 Configuring the Login-Related Settings 4. When [Auto Login] is set to [On], enter a [User Name] and [Password]. The scanner follows the Active Directory user name format when authenticating the user login. For users registered in the LDAP server When the [Server Type] of the LDAP server is [Active Directory] or [Active Directory Global Catalog] User Name Format...

  • Page 105

    4.7 Configuring the Login-Related Settings 6. Press the [Details] button. The window for setting the administrator account is shown. HINT For the Admin Tool, there is no [Details] button. The administrator account and user name can be set in the same window. 7.

  • Page 106

    4.7 Configuring the Login-Related Settings 8. Select an account to be used as the administrator account. ATTENTION If [Alias] is selected, the default administrator account (admin) cannot be used. The window for setting the administrator account is shown again. 9. If [Alias] is set as the administrator account, enter the administrator account user name for [Admin User Name].

  • Page 107: Setting The Standby Mode

    4.7 Configuring the Login-Related Settings Central Admin 4.7.2 Setting the Standby Mode Console You can set the transition time for automatic logout, the standby mode, and power-off. For any window after regular user login, if no operations are performed for the specified period of time for [Logout after], the scanner automatically logs the user out.

  • Page 108

    4.7 Configuring the Login-Related Settings 1. Select [System Settings] [Login Settings] [Standby Mode]. The [Standby Mode] window appears. 2. For [Logout after], select the desired time before automatic logout. 3. For [Standby after], select the desired time before switching to standby mode.

  • Page 109: Changing The Admin Password

    ATTENTION If a password is lost or forgotten, login is not possible. Manage passwords carefully. If the password has been lost or forgotten, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. 1. Select [System Settings] [Login Settings] [Admin Password].

  • Page 110: Setting The Lan Manager Authentication Level

    4.7 Configuring the Login-Related Settings 4.7.4 Setting the LAN Manager Authentication Level Central Admin Console Set the LAN Manager authentication level for connecting the scanner to a server. The LAN Manager authentication level setting is enabled in the following cases: The login LDAP server type is set to [Active Directory] or [Active Directory Global Catalog], and the scanner is connected to an Active Directory server for logging in to the scanner...

  • Page 111: Configuring The Network Settings, Giving The Scanner An Ip Address

    4.8 Configuring the Network Settings Configuring the Network Settings 4.8.1 Giving the Scanner an IP Address An IP address must be set in order to connect the scanner to a network. 1. Select [Network Settings] [Basic] [IP Address]. The [IP Address] window appears. 2.

  • Page 112

    4.8 Configuring the Network Settings HINT If the IP address is the same as one already in use, network communication problems will occur. In this case, try the following steps: 1. Disconnect the LAN cable. 2. Press the [Shutdown] button on the LCD touch panel to turn the scanner off. 3.

  • Page 113: Setting The Dns Server

    4.8 Configuring the Network Settings Central Admin 4.8.2 Setting the DNS Server Console A primary DNS and secondary DNS can be set. 1. Select [Network Settings] [Basic] [DNS Server]. The [DNS Server] window appears. 2. Enter the following numerical addresses: Primary DNS Secondary DNS 3.

  • Page 114: Setting The Wins Server

    4.8 Configuring the Network Settings Central Admin 4.8.3 Setting the WINS Server Console A primary WINS and secondary WINS can be set. 1. Select [Network Settings] [Basic] [WINS Server]. The [WINS Server] window appears. 2. Enter the following numerical addresses: Primary WINS Secondary WINS 3.

  • Page 115: Setting The Ntp Server

    4.8 Configuring the Network Settings Central Admin 4.8.4 Setting the NTP Server Console Set the NTP server. 1. Select [Network Settings] [Basic] [NTP Server]. The [NTP Server] window appears. ATTENTION For Central Admin Console, the time synchronization is not possible. 2.

  • Page 116: Setting The Proxy Server

    4.8 Configuring the Network Settings Central Admin 4.8.5 Setting the Proxy Server Console Set whether a proxy server is used when connecting to the FTP server or SharePoint server. When a proxy server is used for update check, an HTTP proxy server should be set. 1.

  • Page 117: Checking The Network Connection With A Ping Test

    4.8 Configuring the Network Settings 4. For [HTTP Proxy Server], set whether or not a proxy server is used for the SharePoint server connection or for the update check. 5. When a proxy server is used, set the address, port number, and exceptions.

  • Page 118

    4.8 Configuring the Network Settings 3. Press the [Ping] button. A ping test is performed and the results are displayed. For details about the result, refer to "Checking Basic Network Operation with a Ping Test" (page 386).

  • Page 119: Checking The Network Operating Status, Checking The Network Status

    4.8 Configuring the Network Settings 4.8.7 Checking the Network Operating Status ■ Checking the Network Status The operating status of the network can be checked. The following information is shown. If the information is not shown, the network may not be operating normally.

  • Page 120: Setting The Link Speed/duplex Mode, Setting Wake On Lan

    4.8 Configuring the Network Settings HINT If connection to LDAP server is not possible, try the following steps: 1. Disconnect the LAN cable. 2. Press the [Shutdown] button on the LCD touch panel to turn the scanner off. 3. Press the power button to start the scanner with the LAN cable disconnected. 4.

  • Page 121: Setting The Admin Connection

    4.8 Configuring the Network Settings Central Admin 4.8.8 Setting the Admin Connection Console To use the Admin Tool or Central Admin Server for the scanner, perform the connection settings. 1. Select [Network Settings] [Network Admin] [Admin Connection]. The [Admin Connection] window appears. ATTENTION For Central Admin Console, contents of the SSL Certificate are not shown.

  • Page 122

    4.8 Configuring the Network Settings ATTENTION If the admin connection settings are changed using the Admin Tool, the Admin Tool is disconnected from the scanner. To continue with other settings, try reconnecting to the scanner with the new settings. If SSL is enabled, SSL is also used for communication between the Central Admin Server and the scanner.

  • Page 123: Setting A Central Admin Server

    4.8 Configuring the Network Settings Central Admin 4.8.9 Setting a Central Admin Server Console Set whether to manage the scanner under central administration. When [Central Admin] is enabled, the scanner is registered in the Central Admin Server as a target for central administration. 1.

  • Page 124

    4.8 Configuring the Network Settings 5. For [Job Mode], select whether or not to enable job mode. 6. For [Update Scheduler], set whether to enable automatic update for the scanner systems (including security, installed options), scanner settings, and Add-ins. When you select [On], specify the date and time in [Scheduled Date/Time] you want the automatic update to be performed.

  • Page 125

    4.8 Configuring the Network Settings HINT For the Admin Tool, there is no [Details] button. The scanner discovery and discovery ID can be set in the same window. 8. For [Scanner Discovery], select whether to set the scanner as a Scanner Discovery target for the Central Admin Server.

  • Page 126: Configuring The Ldap Settings, Setting The Login Ldap Server

    4.9 Configuring the LDAP Settings Configuring the LDAP Settings Central Admin 4.9.1 Setting the Login LDAP Server Console If a login LDAP server is set, user authentication will be checked. 1. Select [Network Settings] [Authentication Server] [Login LDAP Server]. The [Login LDAP Server] window appears. 2.

  • Page 127

    4.9 Configuring the LDAP Settings 7. For [Search Timeout], select the LDAP List search timeout delay. The selected [Search Timeout] value is displayed. 8. For [Login User Attributes], select login user attributes. When [Other LDAP Server] is selected for the [Server Type], select whether LDAP server login users can be searched for by "uid"...

  • Page 128: Ldap Search Target

    4.9 Configuring the LDAP Settings ■ LDAP Search Target The search range and method for LDAP server searches differs according to the LDAP server connection, or search base (DN) settings (Step 2 Step 6 "4.9.1 Setting the Login LDAP Server" (page 126)).

  • Page 129

    4.9 Configuring the LDAP Settings Example 1: When searching for (administrator, user A, user B) CN=Users, DC=example, DC=com Active Directory configuration is as follows. Example 2: When searching for (user C, user D, user E) OU=department, DC=example, DC=com Active Directory configuration is as follows.

  • Page 130

    4.9 Configuring the LDAP Settings Example 3: When searching for (user C, user D) OU=section A, OU=department, DC=example, DC=com Active Directory configuration is as follows. Example 4: When searching for all users no [Search Base (DN)] setting, or DC=example, DC=com...

  • Page 131

    4.9 Configuring the LDAP Settings For connecting with the Global Catalog server (when [Active Directory Global Catalog] is selected in Step The following shows an example (where the parent domain name is example.com, and subdomain name is sub.example.com) for the [Search Base (DN)] to be entered in Step 6.

  • Page 132

    4.9 Configuring the LDAP Settings The SAM Account Name is the Active Directory user login name (sAMAccountName). HINT When specifying a SAM account name with a domain name, describe "domain_name\SAM_account_name". The User Principal Name is the Active Directory user login name (userPrincipalName).

  • Page 133: Setting The E-mail Ldap Server

    4.9 Configuring the LDAP Settings Central Admin 4.9.2 Setting the e-Mail LDAP Server Console If an e-mail LDAP server is set, the searches within the LDAP LIST on the [e-Mail Address Book] window can be performed. 1. Select [Network Settings] [Authentication Server] [e-Mail LDAP Server].

  • Page 134

    4.9 Configuring the LDAP Settings 5. If [Other LDAP Server] is selected for [Server Type], press the [Schema] button. The window for adjusting the search item schema for LDAP search appears. 6. When schema names are assigned to search items, press the [OK] button.

  • Page 135: Setting The Ldap Search Parameters

    4.9 Configuring the LDAP Settings Central Admin 4.9.3 Setting the LDAP Search Parameters Console Set the LDAP search parameters. LDAP search parameters are search conditions specified for the (left and middle) buttons displayed on the LDAP List in the [e-Mail Address Book] window. The buttons are, for example, the [First Name] and [Last Name] buttons on the following window.

  • Page 136

    4.9 Configuring the LDAP Settings HINT The following shows the correspondence between the administrator [Customize LDAP Search] window settings, and the regular user search condition buttons on the [e-Mail Address Book] - [LDAP List] tab. Left Button Determines the setting of the left button on the [LDAP List] tab. Middle Button Determines the setting of the middle button on the [LDAP List] tab.

  • Page 137: Setting The E-mail Server, Configuring The E-mail-related Settings

    4.10 Configuring the e-Mail-Related Settings 4.10 Configuring the e-Mail-Related Settings Central Admin 4.10.1 Setting the e-Mail Server Console 1. Select [Network Settings] [e-Mail] [SMTP Server]. The [SMTP Server] window appears. 2. Enter the SMTP server IP address, host name, or FQDN in the [Address] input field.

  • Page 138

    4.10 Configuring the e-Mail-Related Settings 8. Set the [Maximum Attachment Size] for e-mails (total data size when sending an e-mail). ATTENTION Set this value so as not to exceed the value of the message size restriction set in the SMTP server. 9.

  • Page 139: Configuring Settings For Sending E-mail

    4.10 Configuring the e-Mail-Related Settings Central Admin 4.10.2 Configuring Settings for Sending e-Mail Console Configure the [Send e-Mail] window to send a scanned image by e-mail. Set the character encoding used when e-mails are sent. 1. Select [Network Settings] [e-Mail] [Send e-Mail].

  • Page 140: Setting A File Name Format For When Attaching Scanned Data To E-mail

    4.10 Configuring the e-Mail-Related Settings 4.10.3 Setting a File Name Format for When Attaching Scanned Data to Central Admin e-Mail Console Set a file name format for when attaching scanned data to an e-mail. The "File Name" entered on the [Send e-Mail] window is displayed as the default value for this setting.

  • Page 141

    4.10 Configuring the e-Mail-Related Settings 2. Select a file name format. HINT When multiple file names are selected, file names are created in the following order. Prefix Scanner Name User Name Date Time The date format and delimiter are set according to the [Date Format] and [Delimiter] settings.

  • Page 142: Setting The Fax Server

    4.11 Setting the Fax Server 4.11 Setting the Fax Server Central Admin Console Set the fax server (RightFax). 1. Select [Network Settings] [Fax] [Fax Server]. The [Fax Server] window appears. 2. Enter a monitored fax server (RightFax) e-mail address. If the fax server setting is not required, leave the field blank. For details about e-mail address settings values, refer to "B.1 e-Mail Address Setting Values"...

  • Page 143: Setting The Network Folders, Setting Folders For Saving Scanned Data

    4.12 Setting Folders for Saving Scanned Data 4.12 Setting Folders for Saving Scanned Data The following folders can be set as the folders for saving scanned data. Network Folder FTP Server Folder SharePoint Folder Central Admin 4.12.1 Setting the Network Folders Console A list of network folders may be set as [Save] targets for scanned data.

  • Page 144: Registering A Network Folder (network Tree)

    4.12 Setting Folders for Saving Scanned Data ■ Registering a Network Folder (Network Tree) 1. Select [Network Settings] [Network Folder] [Network Folder]. The [Network Folder] window appears. 2. Press the [Add] button. The window for selecting a network folder appears. ATTENTION Desired domains may not be shown in the Network Folders.

  • Page 145

    4.12 Setting Folders for Saving Scanned Data 3. Select a domain The network tree expands and the subordinate computer names are displayed. If an authentication window is displayed, enter a user name and password. If authentication is successful, the subordinate computer names are displayed. 4.

  • Page 146: Registering A Network Folder (network Path)

    4.12 Setting Folders for Saving Scanned Data ■ Registering a Network Folder (Network Path) 1. Select [Network Settings] [Network Folder] [Network Folder]. The [Network Folder] window appears. 2. Press the [Add] button. The window for selecting a network folder appears. 3.

  • Page 147: Renaming A Network Folder, Removing A Network Folder

    4.12 Setting Folders for Saving Scanned Data ■ Renaming a Network Folder 1. Select [Network Settings] [Network Folder] [Network Folder]. The [Network Folder] window appears. 2. Select the network folder that is to be renamed. 3. Press the [Edit] button. The window for editing the network folder appears.

  • Page 148: Viewing The Network Folder Details

    4.12 Setting Folders for Saving Scanned Data ■ Viewing the Network Folder Details 1. Select [Network Settings] [Network Folder] [Network Folder]. The [Network Folder] window appears. 2. Select the desired network folder from the folder list. 3. Press the [Details] button. The information for the selected network folder is displayed.

  • Page 149: Setting The Ftp Server Folders

    4.12 Setting Folders for Saving Scanned Data Central Admin 4.12.2 Setting the FTP Server Folders Console A list of FTP server folders may be set as [Save] targets for scanned data. Any FTP server folder can be specified as an FTP server folder. Up to a combined total of 100 FTP server folders and network folders can be added.

  • Page 150: Registering An Ftp Server Folder

    4.12 Setting Folders for Saving Scanned Data ■ Registering an FTP Server Folder 1. Select [Network Settings] [FTP Server Folder] [FTP Server Folder]. The [FTP Server Folder] window appears. 2. Press the [Add] button. The window for setting an FTP server folder appears.

  • Page 151

    4.12 Setting Folders for Saving Scanned Data 3. Enter a [Folder Alias] for the FTP server folder. 4. Enter an [FTP Path] for the FTP server folder. 5. Set a [Port Number] for the FTP server. 6. In the [User Name] and [Password] input fields, enter the authentication information for logging in to the FTP server.

  • Page 152: Changing The Ftp Server Folder Settings, Removing An Ftp Server Folder

    4.12 Setting Folders for Saving Scanned Data ■ Changing the FTP Server Folder Settings 1. Select [Network Settings] [FTP Server Folder] [FTP Server Folder]. The [FTP Server Folder] window appears. 2. Select an FTP server folder to be changed. 3. Press the [Edit] button. The window for editing the network folder appears.

  • Page 153: Viewing The Ftp Server Folder Details

    4.12 Setting Folders for Saving Scanned Data ■ Viewing the FTP Server Folder Details 1. Select [Network Settings] [FTP Server Folder] [FTP Server Folder]. The [FTP Server Folder] window appears. 2. Select the desired FTP server folder from the folder list. 3.

  • Page 154: Setting The Sharepoint Folders

    4.12 Setting Folders for Saving Scanned Data Central Admin 4.12.3 Setting the SharePoint Folders Console A list of SharePoint folders may be set as [Scan to SharePoint] targets for scanned data. For details about setting a file name for scanned data to be saved in a SharePoint folder, refer to "4.12.4 Setting a File Name Format for When Saving Scanned Data"...

  • Page 155: Renaming A Sharepoint Folder (display Name)

    4.12 Setting Folders for Saving Scanned Data 5. Select the folder that is to be a save target from the [SharePoint Site Folders] list, and press the [<<<] button. The selected folder is added to the [Scan to SharePoint Folders] list, making it available to users as a save target.

  • Page 156: Removing A Sharepoint Folder

    4.12 Setting Folders for Saving Scanned Data 4. Enter the name that is to be shown for the selected SharePoint folder. 5. Press the [OK] button. The SharePoint folder is renamed. ■ Removing a SharePoint Folder 1. Select [Network Settings] [SharePoint Folder] [SharePoint Folder].

  • Page 157: Data

    4.12 Setting Folders for Saving Scanned Data 4.12.4 Setting a File Name Format for When Saving Scanned Data Central Admin Console A file name format can be set to be used when scanned data is saved in a network folder, FTP server folder, or SharePoint folder.

  • Page 158

    4.12 Setting Folders for Saving Scanned Data The [File Names (Save)] window appears. The following description uses a network folder as an example. 2. For [Sub-folder Name Format], set a folder in which to save the scanned data. Do not select a name format for a sub-folder if you save the scanned data directly in the network folder, FTP server folder, or SharePoint folder.

  • Page 159

    4.12 Setting Folders for Saving Scanned Data 3. Select a file name format. HINT When multiple file names are selected, file names are created in the following order. Prefix Scanner Name User Name Date Time The delimiter is set according to the [Delimiter] setting. For example, for prefix "file", scanner name "Scanner", user name "user", date "12312012", time "12:00:30", delimiter "_", the file name is "file_Scanner_user_12312012_120030".

  • Page 160: Setting The Network Printers

    4.13 Setting the Network Printers 4.13 Setting the Network Printers Central Admin Console Set a printer connected to the network. The procedure for setting a network printer is as follows. 1. Check the printer driver. For details, refer to "Checking the Printer Drivers" (page 161).

  • Page 161: Checking The Printer Drivers

    4.13 Setting the Network Printers ■ Checking the Printer Drivers The driver installed on the print server must be compatible with Windows XP. Use the following procedure to check whether the drivers installed on the print server are Windows XP compatible drivers. 1.

  • Page 162: Setting The Printer Properties

    4.13 Setting the Network Printers ■ Setting the Printer Properties Use the following procedures to set a printer. 1. From the [Start] menu on the print server, select [Control Panel] [Printers and Faxes]. The [Printers and Faxes] window appears. 2. Right-click on a printer, and select [Properties]. Printer properties appear.

  • Page 163: Setting The Network Printers

    4.13 Setting the Network Printers HINT It is recommended that you add a printer to the print server for each configuration of the property settings. For example, when you use only one printer, you should add printers to the print server according to different purposes, such as color printing and black and white printing.

  • Page 164

    4.13 Setting the Network Printers Since the shared name is displayed on the windows of the scanner, it is recommended to name the printer with an alias that indicates the contents of the properties settings as follows. Follow the prompts on the window. The "Completing the Add Printer Wizard" message indicates that the printer addition has completed.

  • Page 165: Registering A Network Printer (network Tree)

    4.13 Setting the Network Printers ■ Registering a Network Printer (Network Tree) 1. Select [Network Settings] [Print] [Network Printer]. The [Network Printer] window appears. 2. Press the [Add] button. The window for selecting a network printer appears. ATTENTION Some domains may not be shown in the window for selecting a network printer. In this case, directly enter the network printer path name, or wait for a few minutes and re- open the window for selecting a network printer.

  • Page 166

    4.13 Setting the Network Printers 3. Select a domain The network tree expands and the subordinate computer names are displayed. If an authentication window is displayed, enter a user name and password. If authentication is successful, the subordinate computer names are displayed. 4.

  • Page 167

    4.13 Setting the Network Printers 6. Press the [OK] button. The window returns to the [Network Printer] window, and the registered network printer is added to the network printer list. ATTENTION Once the network printer is registered, do not change the shared name or printer alias on the print server.

  • Page 168: Registering A Network Printer (network Path)

    4.13 Setting the Network Printers ■ Registering a Network Printer (Network Path) 1. Select [Network Settings] [Print] [Network Printer]. The [Network Printer] window appears. 2. Press the [Add] button. The window for selecting a network printer appears. 3. Press the [Network Path] button. The window for adding a network printer appears.

  • Page 169: Renaming A Network Printer

    4.13 Setting the Network Printers HINT The default network printer alias will be the same as the alias selected from the network tree. For details on changing the folder alias later, refer to "Renaming a Network Printer" (page 169). The authentication window may appear. ■...

  • Page 170: Removing A Network Printer, Viewing The Printer Details

    4.13 Setting the Network Printers ■ Removing a Network Printer 1. Select [Network Settings] [Print] [Network Printer]. The [Network Printer] window appears. 2. Select the network printer that is to be removed from the printer list. 3. Press the [Remove] button. The window for removing a network printer appears.

  • Page 171: Viewing The System Status, Viewing The Scanner Details

    4.14 Viewing the Scanner Details 4.14 Viewing the Scanner Details Central Admin 4.14.1 Viewing the System Status Console 1. Select [Monitoring & Management] [Status Details] [System Status]. The system status information is displayed.

  • Page 172: Viewing The Usage Status, Viewing The Status Of Consumable Parts, Resetting The Usage Counter

    4.14 Viewing the Scanner Details Central Admin 4.14.2 Viewing the Usage Status Console Information about the number of documents that have been scanned and the status of the scanner's consumable parts (pad assy or pick roller) can be viewed. For details about replacing consumable parts, refer to "7.5 Replacing Parts"...

  • Page 173: Viewing The Status Of Installed Options

    4.14 Viewing the Scanner Details Central Admin 4.14.3 Viewing the Status of Installed Options Console 1. Select [Monitoring & Management] [Status Details] [Installed Options]. The [Installed Options] window appears.

  • Page 174: Managing The User Log, Viewing The User Log Details

    4.14 Viewing the Scanner Details 4.14.4 Managing the User Log The most recent 1,000 user log entries are saved by the scanner. ATTENTION User logs may contain private information such as e-mail addresses or fax numbers, so care should be taken when managing such data. If a log file error is detected during scanner operation, the log file will be cleared and the log entry "Error 81001004 Corrupted user log file was deleted."...

  • Page 175: Downloading The User Logs In Csv Format, Clearing The User Logs

    4.14 Viewing the Scanner Details ■ Downloading the User Logs in CSV Format User logs can be downloaded to a computer in CSV format. The file is saved in the following format: "Date","Time","User","Result","Code","Operation","Pages","Description" The default file name is "OperationLog.csv". 1. Select [Monitoring & Management] [Status Details] [User Log].

  • Page 176: Managing The System Log, Viewing The System Log Details

    4.14 Viewing the Scanner Details 4.14.5 Managing the System Log Up to 1,000 system information logs (such as for startup, shutdown, and system errors) are saved in the scanner. ATTENTION System logs may contain private information such as e-mail addresses or fax numbers, so care should be taken when managing such data.

  • Page 177: Downloading The System Log In Csv Format, Clearing The System Log

    4.14 Viewing the Scanner Details ■ Downloading the System Log in CSV Format When downloaded to a computer, the file will contain CSV format data. The file is saved in the following form: "Date","Time","Type","Message" The default file name is "SystemLog.csv". 1.

  • Page 178: Settings, Maintaining The User Data Store, 4.15 Managing The User Data Store And System

    4.15 Managing the User Data Store and System Settings 4.15 Managing the User Data Store and System Settings 4.15.1 Maintaining the User Data Store The scanner's user data store can be backed up, restored, and deleted. The user data store contains the following information: "My List"...

  • Page 179

    4.15 Managing the User Data Store and System Settings 5. The user data store (containing users A001 to A100) backed up in Step 2 is restored. Users A001 to A100 are to be restored, of whom 50 are already in the current user data store (users A001 to A050) and so will be overwritten.

  • Page 180: Backing Up The User Data Store, 4.15 Managing The User Data Store And System

    4.15 Managing the User Data Store and System Settings ■ Backing up the User Data Store As a precaution, the user data store should be backed up regularly. The default file name is "restored_data". HINT User logs cannot be backed up. 1.

  • Page 181: Restoring The User Data Store, Clearing The User Data Store

    4.15 Managing the User Data Store and System Settings ■ Restoring the User Data Store The scanner's user data store can be restored from a backed-up user data store file. ATTENTION Restoring user data overwrites all user information saved at the time of restoration, and returns all e-mail address books, fax number list, and scan settings to the time the backup was taken.

  • Page 182: Maintaining The System Settings, Downloading The System Settings In Csv Format

    4.15 Managing the User Data Store and System Settings 4.15.2 Maintaining the System Settings The scanner's system settings set by the administrator can be saved in CSV format, backed up, restored, or returned to their factory default values. The system settings refer to the information that is set by the administrator in each window.

  • Page 183: Backing Up System Settings, 4.15 Managing The User Data Store And System

    4.15 Managing the User Data Store and System Settings 4. Name the file and specify where it should be saved. The file will contain CSV format data. 5. Press the [Save] button. The system settings for the scanner are downloaded. ■...

  • Page 184: Restoring The System Settings, 4.15 Managing The User Data Store And System

    4.15 Managing the User Data Store and System Settings ■ Restoring the System Settings The backed-up system settings can be restored. The system settings can be restored in the following ways. Return the system settings backup file to the same scanner Import the system settings backed up from another scanner to the current scanner 1.

  • Page 185: Resetting To Factory Defaults, 4.15 Managing The User Data Store And System

    4.15 Managing the User Data Store and System Settings ■ Resetting to Factory Defaults The system settings, which are set by the administrator in each window, and the system logs can be reset to factory defaults. HINT If the language setting is different from the factory default, the language setting is reset to factory default and the user data store is also initialized.

  • Page 186: Updating The Scanner's System Software, Maintaining The System

    4.16 Maintaining the System 4.16 Maintaining the System 4.16.1 Updating the Scanner's System Software The scanner system, security system, and installed options can be updated as follows. 1. Select [Monitoring & Management] [Maintenance] [System Update]. The [System Update] window appears. 2.

  • Page 187

    4.16 Maintaining the System 3. Press the [Upload] button. The [Current System Version] and [Was Updated On] values are displayed. HINT When you update installed options or the system including these options, the following window appears.

  • Page 188

    4.16 Maintaining the System 4. Press the [OK] button. The system update process is started. After the system has been updated, the scanner is restarted. ATTENTION Wait for the system to restart. During system update, do not hold down the power button for 4 seconds or longer, as it may cause the scanner to function abnormally.

  • Page 189: Checking For New Updates, Checking For New Updates Manually

    4.16 Maintaining the System 4.16.2 Checking for New Updates You can check whether new updates are available from the published server for the scanner system, security system, and installed options. You can also set whether to receive an e-mail notification if a new update is released. HINT To use the proxy server to check for released updates, set the HTTP proxy server as necessary.

  • Page 190: Checking For Updates At Scanner Startup, Available

    When a new update is released, an e-mail entitled "Event notification from ScanSnap N1800 Scanner_Name" is sent to the e-mail address that is set in the [Alert Notification] window. For details about the e-mail address settings for alert notification, refer to "4.16.6 Setting the Destination for Alert Notifications"...

  • Page 191: Maintaining Add-in Modules, Installing An Add-in Module

    4.16 Maintaining the System 4.16.3 Maintaining Add-in Modules An "Add-in" is an application created by using the ScanSnap N1800 SDK (development kit). This section describes how to install/uninstall an Add-in module, how to check the Add-in status, how to upload an Add-in settings file, and how to set the keyboard icon to be displayed when running an Add-in.

  • Page 192: Uninstalling An Add-in Module, Viewing The Add-in Status

    4.16 Maintaining the System ■ Uninstalling an Add-in Module 1. Select [Monitoring & Management] [Maintenance] [Add-in Software]. The [Add-in Software] window appears. 2. Perform either of following operations: To uninstall one Add-in module, select the Add-in module from the list and press the [Uninstall] button.

  • Page 193: Uploading An Add-in Settings File

    4.16 Maintaining the System ■ Uploading an Add-in Settings File 1. Select [Monitoring & Management] [Maintenance] [Add-in Software]. The [Add-in Software] window appears. 2. When multiple Add-ins are installed, select the target Add-in from the list. 3. Press the [Browse] button for [Specify an Add-in settings file.] and specify the Add-in settings file to be uploaded.

  • Page 194: Setting The Information Output Level

    Support]. The [Technical Support] window appears. 2. Enter the desired information output level. Set the level requested by your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. 3. Press the [OK] button. The information output level is set.

  • Page 195: Obtaining Technical Support

    If any problems occur when setting up or using the scanner, technical support information can be collected to help determine the cause of the problem. When the scanner is sent for repair, the information collected should also be sent to your FUJITSU scanner dealer. 1. Select [Monitoring & Management] [Maintenance] [Technical Support].

  • Page 196: Setting The Destination For Alert Notifications

    4.16 Maintaining the System 4.16.6 Setting the Destination for Alert Notifications Central Admin Console An alert notification can be sent by e-mail whenever a scanner alert situation occurs. This section describes how to specify an e-mail address as the destination for alert notification. When the destination for alert notification is set, an alert notification message is sent to the registered e-mail address entitled "Network Scanner (XXXX) Error"...

  • Page 197

    4.16 Maintaining the System 4. To perform SMTP authentication, for [SMTP Server Authentication], specify the user authentication information to be used for sending e- mail. ATTENTION To perform the SMTP authentication, enable SMTP authentication and configure the required settings for the authentication in the [SMTP Server] window. For details, refer "4.10.1 Setting the e-Mail Server"...

  • Page 198: Getting A Screenshot On The Lcd Touch Panel

    4.16 Maintaining the System 4.16.7 Getting a Screenshot on the LCD Touch Panel The image of the window displayed on the LCD touch panel can be received via the network and saved in BMP or JPEG format. 1. Specify the name of a scanner as a URL using a Web browser to access the scanner and display the download window.

  • Page 199

    4.16 Maintaining the System 5. When you refer to a date/time, the scanner as the connection destination, or a comment to define a file name for the file to be saved, enter a proper string for the file name in the relevant input field. Alphanumeric characters, and symbols with the exception of "...

  • Page 200: Setting A Job Sequence

    4.17 Setting a Job Sequence 4.17 Setting a Job Sequence After the job sequence, job menu, and job group settings are performed on the job settings menus, a regular user can use each assigned job menu at login, and process a job.

  • Page 201

    4.17 Setting a Job Sequence 3. Job Group Settings A job group is a group of users assigned with the same job menu, by the administrator. You can set a job menu to be shared by users who belong to the same job group. Set a job menu as a default job group to be used by users who do not belong to any job groups.

  • Page 202: Job Setting Quick User Guide

    4.17 Setting a Job Sequence 4.17.1 Job Setting Quick User Guide The procedure for an administrator to set up job is shown below. Setting a job sequence For details, refer to "4.17.2 Setting a Job Sequence" (page Jobs List 204). View, add to, or edit the Jobs List.

  • Page 203: Processing A Job

    4.17 Setting a Job Sequence Processing a job For details, refer to "6.14 Processing a By setting [On] for [Job Mode] on the Job" (page 346). [Scanner Central Admin Server] window, which is displayed by selecting [Network Settings] [Network Admin] [Scanner Central Admin Server], and releasing job mode settings on the [Job Mode Settings]...

  • Page 204: Adding A Job Sequence, Setting A Job Sequence

    4.17 Setting a Job Sequence Central Admin 4.17.2 Setting a Job Sequence Console Set the scan options and job item (e-Mail/Fax/Print/Save) to be processed together as a job sequence. Up to 1,000 job sequences can be set. HINT For details about displaying the window for setting a job sequence via Central Admin Console, refer to the Scanner Central Admin User's Guide.

  • Page 205

    4.17 Setting a Job Sequence 5. Press [ ] to the left of [Common Settings], and set the operations for when a job is processed. ATTENTION The layout of the message displayed in the message screen settings, and the actual [Message Screen] layout on the scanner may differ.

  • Page 206

    4.17 Setting a Job Sequence 6. Press [ ] to the left of [Scan Settings]. Set the desired scan options, such as Carrier Sheet, Color Mode, and Paper Size. For details about setting values, refer to "6.9 Setting the Scan Options" (page 297).

  • Page 207

    4.17 Setting a Job Sequence 8. If [e-Mail] is selected for the job item in Step 7, perform settings related to sending e-mail. For details about setting values, refer to "6.4 Sending the Scanned Data by e-Mail" (page 248). HINT Press the [Browse] button to set a different e-mail address from the [LDAP List] window.

  • Page 208

    4.17 Setting a Job Sequence 9. If [Fax] is selected for the job item in Step 7, perform settings related to sending a fax. For details about setting values, refer to "6.5 Sending the Scanned Data by Fax" (page 264). HINT Press the [Browse] button to set a different e-mail address from the [LDAP List] window.

  • Page 209

    4.17 Setting a Job Sequence 11. If [Save] is selected for the job item in Step 7, perform settings related to saving. For details about setting values other than those for a [Save process results file], refer to "6.7 Saving the Scanned Data to a Network Folder" (page 284).

  • Page 210: Cloning A Job Sequence, Editing A Job Sequence

    4.17 Setting a Job Sequence 12. Press the [OK] button. A job sequence is added to the [Jobs List] window. ■ Cloning a Job Sequence This section describes how to clone a job sequence. 1. Press the [Job Menu Settings] button on the Tool Menu. 2.

  • Page 211: Deleting A Job Sequence, Filtering Job Sequences

    4.17 Setting a Job Sequence ■ Deleting a Job Sequence This section describes how to delete a job sequence. 1. Press the [Job Menu Settings] button on the Tool Menu. 2. Press the [Job Sequences] tab. The [Jobs List] window appears. 3.

  • Page 212: Filtering The Ldap List

    4.17 Setting a Job Sequence ■ Filtering the LDAP List This section describes how to filter the LDAP List on the [LDAP List] window. 1. For [User Name], select the display format for the user names shown on the user name/e-mail address list. 2.

  • Page 213: Setting A Job Menu, Adding A Job Menu

    4.17 Setting a Job Sequence Central Admin 4.17.3 Setting a Job Menu Console Assign the job sequence set in "4.17.2 Setting a Job Sequence" (page 204) to a job button, and job buttons on a job menu. Up to 100 job menus can be set. HINT For details about displaying the window for setting a job sequence via Central Admin Console, refer to the Scanner Central Admin User's Guide.

  • Page 214

    4.17 Setting a Job Sequence 3. Press the [New] button. The [Job Menu Layout] area becomes active. 4. Enter the job menu name. 5. Select the line corresponding to the job button position (1) to (6), and select the [Edit] button. The [Job Button Settings] window appears.

  • Page 215

    4.17 Setting a Job Sequence 8. To start the Add-in module when the job button is pressed, select the Add-in module to be started from [Add-in]. ATTENTION If an Add-in module is not installed in a scanner, you cannot select it. 9.

  • Page 216

    4.17 Setting a Job Sequence 12. Change the position of the job buttons as necessary. Select the job button to move, and then select either to move it. The relationship between the order of job buttons on the [Job Menu Layout] area and the arrangement of buttons on the [Job Menu] is shown below.

  • Page 217: Cloning A Job Menu, Editing A Job Menu

    4.17 Setting a Job Sequence ■ Cloning a Job Menu This section describes how to clone a job menu. 1. Press the [Job Menu Settings] button on the Tool Menu. 2. Press the [Job Sequences] tab. The [Job Menus List] window appears. 3.

  • Page 218: Deleting A Job Menu, Viewing The Detailed Settings For A Job Menu

    4.17 Setting a Job Sequence ■ Deleting a Job Menu This section describes how to delete a job menu. 1. Press the [Job Menu Settings] button on the Tool Menu. 2. Press the [Job Sequences] tab. The [Job Menus List] window appears. 3.

  • Page 219: Setting A Job Group, Adding A Job Group

    4.17 Setting a Job Sequence Central Admin 4.17.4 Setting a Job Group Console Assign the job menu set in "4.17.3 Setting a Job Menu" (page 213) to a job group. Users included in a job group can use the job menus assigned to the group. Users included in multiple job groups can use the multiple job menus assigned to those groups.

  • Page 220

    4.17 Setting a Job Sequence 3. Press the [New] button. The [Settings For Selected Group(s)] area becomes active. 4. Enter the job group name for [Job Group Name]. 5. Press the [Select] button. The [Select Job Menu] window appears. 6. Select a job menu. 7.

  • Page 221

    4.17 Setting a Job Sequence 8. Set whether or not to display the Multi-Function Menu. HINT If the same user is included in multiple job groups, the [Modes Available To User] settings of the group that appears first in the list on the [Job Groups List] window are used.

  • Page 222

    4.17 Setting a Job Sequence 13. Press the [<<<] button. The user, Active Directory group, or local account is added to the [Group Membership List]. HINT Up to 1,000 members can be added as job group members. To delete a member added to the [Group Membership List], select the check box in the [Member Name] list, and then press the [>>>] button.

  • Page 223: Editing A Job Group, Deleting A Job Group

    4.17 Setting a Job Sequence ■ Editing a Job Group This section describes how to edit a job group. 1. Press the [Job Menu Settings] button on the Tool Menu. 2. Press the [Job Groups] tab. The [Job Groups List] window appears. 3.

  • Page 224: Viewing The Detailed Settings For A Job Group, Group

    4.17 Setting a Job Sequence ■ Viewing the Detailed Settings for a Job Group This section describes how to view the detailed settings for a job group. 1. Press the [Job Menu Settings] button on the Tool Menu. 2. Press the [Job Groups] tab. The [Job Groups List] window appears.

  • Page 225

    4.17 Setting a Job Sequence 4. Press the [Edit] button. The [Settings For Selected Group(s)] area becomes active. 5. Press the [Select] button. The [Select Job Menu] window appears. 6. Select a job menu. 7. Press the [OK] button. A job menu is set on the [Settings For Selected Group(s)] area. 8.

  • Page 226

    4.17 Setting a Job Sequence ■ Filtering the LDAP List This section describes how to filter the LDAP List on the [Job Group Member Settings] window. 1. For [Filter Conditions] of the LDAP List, select the filtering method. 2. Enter the filter character string. 3.

  • Page 227: Messages

    4.18 Messages 4.18 Messages The following shows an example of the window that appears to display a message for the administrator. The following lists the meanings of icons shown on message windows. Icon Details Indicates a warning message. This icon is displayed also for improper input values.

  • Page 228: Administrator Window Messages

    4.18 Messages 4.18.1 Administrator Window Messages For details about messages and system logs, other than those shown in the table below, refer to Help. Window Message Action Admin Tool Connection error For details about the action to be taken, refer to "8.2.3 Failure to Access the Scanner using a Web Browser, Admin Tool, or...

  • Page 229: Administrator Operations

    Chapter 5 Administrator Operations (Central Admin Console) Central Admin Server and Central Admin Console must be installed on the computer for configuring settings for multiple scanners and managing them with Central Admin Console. This chapter explains how to download Central Admin Server and Central Admin Console.

  • Page 230: Downloading The Central Admin Server Software

    5.1 Downloading the Central Admin Server Software Downloading the Central Admin Server Software Install the Central Admin Server software in a computer. HINT For details about the system requirements for installing Central Admin Server software, refer to the Scanner Central Admin User's Guide. When installing the Central Admin Server software, the same necessary pre-settings before logging in with the Admin Tool are required.

  • Page 231

    5.1 Downloading the Central Admin Server Software 3. Press the [Download] button. ATTENTION Downloading is not possible while a scanner operation is in process. Do not close the Web browser or logout until installation is complete. Installation requires 700 MB of free disk space, which includes 200 MB required to install SQL Server 2005 Express Edition.

  • Page 232: Downloading The Central Admin Console

    5.2 Downloading the Central Admin Console Downloading the Central Admin Console Install the Central Admin Console in a computer. HINT For details about the system requirements for installing Central Admin Console, refer to the Scanner Central Admin User's Guide. When installing the Central Admin Console, the same necessary pre-settings before logging in with the Admin Tool are required.

  • Page 233

    5.2 Downloading the Central Admin Console 3. Press the [Download] button. ATTENTION Downloading is not possible while a scanner operation is in process. Do not close the Web browser or logout until installation is complete. Follow the instructions displayed on the window. For details about the installation method, refer to the Scanner Central Admin User's Guide.

  • Page 234: Configuring The Scanner Settings For Central Administration

    5.3 Configuring the Scanner Settings for Central Administration Configuring the Scanner Settings for Central Administration This section describes the scanner settings. The following settings for connecting a scanner to the Central Admin Server are required to enable management by the Central Admin Console. [Admin Connection] window For details, refer to "4.8.8 Setting the Admin Connection"...

  • Page 235: Chapter 6 Regular User Operations

    Chapter 6 Regular User Operations This scanner is used to scan documents which then can be sent by e-mail or fax, printed on a network printer, or saved to a folder. To perform the operations described in this chapter, the scanner must first be set up by the administrator.

  • Page 236: Loading Documents, How To Load Documents

    6.1 Loading Documents Loading Documents This section describes how to load documents onto the scanner. 6.1.1 How to Load Documents 1. Check the number of document sheets. For document sheet limits, refer to "A.3 Maximum Document Loading Capacity" (page 418). 2.

  • Page 237

    6.1 Loading Documents HINT The stacker holds the document sheets after they have been scanned. It can be pulled out and adjusted to the size of the document being scanned. 4. Load the documents into the ADF paper chute. Load the document front side down, with the top of the document entering the scanner first (when multiple document sheets are loaded, the last page is on the top).

  • Page 238

    6.1 Loading Documents 5. Adjust the side guides to the width of the documents. Move the side guides so that they touch both sides of the documents. If there is any space between the side guides and the edges of documents, the scanned data may be skewed.

  • Page 239: Loading Documents Using A Carrier Sheet

    6.1 Loading Documents 6.1.2 Loading Documents Using a Carrier Sheet With an optional carrier sheet, you can scan documents larger than A4 size, such as A3, Double Letter, and B4. To do this, you fold the document in half and scan both sides continuously in duplex mode, one side at a time.

  • Page 240

    6.1 Loading Documents 2. Open the carrier sheet and insert the document. Align the fold with the right edge of the Carrier Sheet so that the document fits into the Carrier Sheet at the upper corner. HINT When placing the carrier sheet with the printed black and white pattern to be at the top, the front of the carrier sheet has the thick vertical line at the right side.

  • Page 241: Loading Documents

    6.1 Loading Documents 4. Start the scan. The front and back side images are merged into a double-page spread image. ATTENTION There may be a gap between the front and back side images, or a line may appear on the output scan image.

  • Page 242: Using Lcd Touch Panel Windows: Regular User, Main Menu] Window

    6.2 Using LCD Touch Panel Windows: Regular User Using LCD Touch Panel Windows: Regular User 6.2.1 [Main Menu] Window The types of buttons displayed on the menu differ, for example, according to the settings of the linked server. When e-Mail, Fax, Print, Save, and Scan to SharePoint are set, the following window is displayed.

  • Page 243: Job Menu] Window

    6.2 Using LCD Touch Panel Windows: Regular User 6.2.2 [Job Menu] Window The type of buttons displayed on the menu differs according to the job settings. In the following example, six jobs are set up. When a regular user belongs to multiple job groups, a menu and buttons to switch the [Job Menu] window appear as shown below.

  • Page 244: Regular User Settings Overview

    6.2 Using LCD Touch Panel Windows: Regular User 6.2.3 Regular User Settings Overview Regular users can configure the following setting items as long as these items have been enabled by the administrator. Login Setting Set the scanner to automatically login without displaying the [Login] window, when the scanner power is switched on or restarted.

  • Page 245: Logging In: Regular User Mode

    6.3 Logging in: Regular User Mode Logging in: Regular User Mode Do not move or shake the scanner when it is turned on. AUTION This may damage components in the scanner and cause data to be lost. Depending on the authentication mode and the specified user name, the following authentication process is performed for login authentication.

  • Page 246

    6.3 Logging in: Regular User Mode For users registered in a local account Specify a user name from the user information of the local account. Authentication is performed with a specified user login name for a local account saved in a scanner. Note that the authenticated user information is also used when saving scans to a network folder.

  • Page 247

    6.3 Logging in: Regular User Mode 2. Enter a user name and password. HINT If [Active Directory Global Catalog] is selected for the login LDAP server, the [UPN Suffix] input field is displayed. User names including a UPN suffix may be up to 64 characters long. The entered UPN suffix is remembered and used again at the next login.

  • Page 248: Sending The Scanned Data By E-mail

    6.4 Sending the Scanned Data by e-Mail Sending the Scanned Data by e-Mail ATTENTION If an LDAP server is set, register the user e-mail address with the LDAP server. If a local account is set, register the user e-mail address. If the user e-mail address is not registered, e- mails cannot be sent.

  • Page 249

    6.4 Sending the Scanned Data by e-Mail 3. Enter an e-mail address in the [From] field. This field can be entered if logged in with the guest account, that has no set e-mail address. For details about e-mail address settings values, refer to "B.1 e-Mail Address Setting Values"...

  • Page 250

    6.4 Sending the Scanned Data by e-Mail 5. Enter an e-mail title into the [Subject] field. 6. Enter the e-mail contents into the [Body] field. 7. When [Request Return Receipt] is available, you can press to select whether or not to request a return receipt confirming that the e-mail you are sending is opened.

  • Page 251

    6.4 Sending the Scanned Data by e-Mail 11. On the [Scan Viewer] window, press the [Send] button. HINT If the [SMTP Authentication] window appears, enter authentication information needed to access the SMTP server, and press the [OK] button. The scanned data in the specified file format is sent as an e-mail attachment. If [Split Mails] is set to [On], split e-mails will be sent.

  • Page 252

    6.4 Sending the Scanned Data by e-Mail HINT The following items are set by the administrator in advance. The maximum number of e-mail addresses to be specified in the [To] field Whether to split an e-mail to be sent, and the maximum size of a split e-mail The maximum size of an attached file To change these settings, contact the administrator.

  • Page 253: Selecting An E-mail Target From The E-mail Address Book

    6.4 Sending the Scanned Data by e-Mail 6.4.1 Selecting an e-Mail Target from the e-Mail Address Book The following explains how to use an e-mail address book to specify destinations when sending an e-mail, instead of directly entering e-mail addresses with a keyboard. The details to select e-mail addresses from an e-mail address book are described in Step Step 3...

  • Page 254

    6.4 Sending the Scanned Data by e-Mail 1. On the [Send e-Mail] window, press in the e-mail address field. The [e-Mail Address Book] window appears. 2. Select the [LDAP List] tab. The [e-Mail Address Book] window for the LDAP List appears. 3.

  • Page 255

    6.4 Sending the Scanned Data by e-Mail 6. Select a search position setting. ATTENTION When the LDAP server contains thousands of entries, [Anywhere (...abc...)] and [Tail (...abc)] searches can take a long time. The window returns to the [e-Mail Address Book] LDAP List. The selected position is displayed in [Search Position].

  • Page 256

    "----" is shown instead. For example, if the display format is "LastName - FirstName" and the user "LastName: Fujitsu, FirstName: None" is registered on the LDAP server, the search result is displayed as "Fujitsu ----". Search methods differ for the My List and LDAP List. Therefore, search results differ according to the list selected.

  • Page 257: Adding An E-mail Target To The E-mail Address Book

    6.4 Sending the Scanned Data by e-Mail 6.4.2 Adding an e-Mail Target to the e-Mail Address Book The following explains how to add an e-mail address or a distribution list to your My List in the e-mail address book. e-Mail targets cannot be added to the LDAP List. The maximum number of e-mail targets that can be saved in the e-mail address book is as follows.

  • Page 258

    6.4 Sending the Scanned Data by e-Mail 3. Press the [Edit e-Mail Address Book] button. The [Edit e-Mail Address Book] window appears. 4. Press To add an e-mail address or distribution list to a group, display the target group and press the button.

  • Page 259

    6.4 Sending the Scanned Data by e-Mail 5. Enter the information of the e-mail address to be added. For e-mail addresses On the [e-Mail Address] tab, enter the e-mail address, first name, and last name to be added. For details about e-mail address settings values, refer to "B.1 e-Mail Address Setting Values"...

  • Page 260

    6.4 Sending the Scanned Data by e-Mail For distribution lists On the [Distribution List] tab, enter the list name and e-mail addresses to be added to the distribution list. For details about e-mail address settings values, refer to "B.1 e-Mail Address Setting Values"...

  • Page 261: Editing An E-mail Target In The E-mail Address Book

    6.4 Sending the Scanned Data by e-Mail 6.4.3 Editing an e-Mail Target in the e-Mail Address Book The following explains how to edit My List in the e-mail address book. LDAP List cannot be edited. 1. Open the [e-Mail Address Book] window in either of the following ways. On the [Send e-Mail] window, press for the e-mail address input field.

  • Page 262

    6.4 Sending the Scanned Data by e-Mail For distribution lists Enter the list name and e-mail addresses to be added to the distribution list. For details about e-mail address settings values, refer to "B.1 e-Mail Address Setting Values" (page 423). HINT e-Mail addresses can be selected from the e-mail address book, which can be accessed by pressing...

  • Page 263: Deleting An E-mail Target From The E-mail Address Book

    6.4 Sending the Scanned Data by e-Mail 6.4.4 Deleting an e-Mail Target from the e-Mail Address Book The following explains how to delete an e-mail address or a distribution list from your My List. e-Mail targets cannot be deleted from the LDAP List. 1.

  • Page 264: Sending The Scanned Data By Fax

    6.5 Sending the Scanned Data by Fax Sending the Scanned Data by Fax 1. On the [Main Menu] window, press the [Fax] button. The [Send Fax] window appears. HINT The scan information can be changed by pressing of [Scan Settings]. For details, refer to "6.9 Setting the Scan Options"...

  • Page 265

    6.5 Sending the Scanned Data by Fax 4. Press the [Scan&Send] button. When [Scan Viewer] is [On], this will be a [Scan] button. The scanning starts. The scanned data is sent by fax immediately after the scanning is completed, and the LCD touch panel screen returns to the [Main Menu] window. HINT If the [SMTP Authentication] window appears, enter authentication information needed to access the SMTP server and press the [OK] button.

  • Page 266

    6.5 Sending the Scanned Data by Fax HINT If the [Scan] button is pressed (when [Scan Viewer] is [On]), the scanning status and scan settings are shown during a scan. The maximum number of pages that can be scanned is 999. When [Blank Page Skip] is enabled, the number of scanned pages excluding skipped blank pages is shown.

  • Page 267: Selecting A Fax Number From The Fax Number List

    6.5 Sending the Scanned Data by Fax 6.5.1 Selecting a Fax Number from the Fax Number List When sending a fax, instead of directly entering a fax number with keyboard, fax numbers may be selected from a fax number list. To enter a fax number using the fax number list, refer to Step 2 "6.5 Sending the...

  • Page 268

    6.5 Sending the Scanned Data by Fax 5. Select a search position setting. The window returns to the [Fax Number List]. The selected position is displayed to the right of the [Search Position] button. 6. Press The search results are displayed on the right side. Five results are displayed at a time.

  • Page 269: Adding A Contact To The Fax Number List

    6.5 Sending the Scanned Data by Fax 6.5.2 Adding a Contact to the Fax Number List This section describes how to add a contact to the fax number list. A maximum of 1,000 fax numbers can be saved in the fax number list. You cannot add any more fax numbers if the list already contains 1,000 fax numbers.

  • Page 270

    6.5 Sending the Scanned Data by Fax 3. Enter the fax contact details. 4. Press the [OK] button. The contact is added to the fax number list.

  • Page 271: Editing A Contact In The Fax Number List

    6.5 Sending the Scanned Data by Fax 6.5.3 Editing a Contact in the Fax Number List Edited fax contact numbers are accessible to all users. 1. Open the [Fax Number List] window in either of the following ways. On the [Send Fax] window, press On the [Main Menu] or [Job Menu] window, press the [Maintenance] button, then on the [Maintenance] window, press the [Edit Fax Numbers] button.

  • Page 272: Deleting A Contact From The Fax Number List

    6.5 Sending the Scanned Data by Fax 6.5.4 Deleting a Contact from the Fax Number List Fax contact numbers deleted from the list are no longer accessible to any user. 1. Open the [Fax Number List] window in either of the following ways. On the [Send Fax] window, press On the [Main Menu] or [Job Menu] window, press the [Maintenance] button, then on the [Maintenance] window, press the [Edit Fax Numbers] button.

  • Page 273: Printing The Scanned Data

    6.6 Printing the Scanned Data Printing the Scanned Data 1. On the [Main Menu] window, press the [Print] button. The [Print] window appears. HINT The scan information can be changed by pressing of [Scan Settings]. For details, refer to "6.9 Setting the Scan Options" (page 297).

  • Page 274

    6.6 Printing the Scanned Data 3. Select a target printer and press the [OK] button. HINT Only printers which were added in the list by the administrator can be selected. To change the printers in the list, contact the administrator. For more details about adding printers, refer to "4.13 Setting the Network Printers"...

  • Page 275

    6.6 Printing the Scanned Data 4. Enter a number in [No. of Copies] field. ATTENTION According to the printer being used, the printer settings of the print server's side may be used. 5. Make any required print setting changes. The scaling, positioning, and print mode settings can be changed. For details, refer to the following.

  • Page 276

    6.6 Printing the Scanned Data 8. On the [Scan Viewer] window, press the [Print] button. The scanned data is sent to the print server and printed. The document name for the scanned data to be printed is the name of the scanner.

  • Page 277: Scaling

    6.6 Printing the Scanned Data 6.6.1 Scaling Set whether to print the scanned data according to the printing paper size. The setting selected here will be used every time the user prints a document. 1. On the [Print] window, press the [Scaling] button. The [Scaling] window appears.

  • Page 278

    6.6 Printing the Scanned Data Scanned Print Sheet Positioning Result Data Small Large Center Scanned Data Scanned Data Print Sheet Top Left Scanned Data Large Small Center Scanned Data Scanned Data Print Sheet Top Left Scanned Data Same Same Center Scanned Data Scanned Data Print Sheet...

  • Page 279

    6.6 Printing the Scanned Data 100% The image is printed at full scale, regardless of the paper size. If the positioning setting is [Center], the control point for printing is the center point of the print sheet. If the positioning setting is [Top Left], the control point for printing is the top left corner of the print sheet.

  • Page 280

    6.6 Printing the Scanned Data This returns you to the [Print] window. The selected scaling setting is displayed to the right of the [Scaling] button. ATTENTION Nothing is printed in the margin set in the printer settings. If edge cropping has been set, the width of the edge cropping setting may be larger than the margin set in the printer settings.

  • Page 281: Positioning

    6.6 Printing the Scanned Data 6.6.2 Positioning Set the print position of the scanned data. The setting selected here will be used every time the user prints a document. 1. On the [Print] window, press the [Positioning] button. The [Positioning] window appears. 2.

  • Page 282

    6.6 Printing the Scanned Data Button Scaling Control Point Center 100% Uses the center point of the sheet as a control point. Center Control Point Available Area for Printing Top Left Shrink to Fit Uses the top left corner of the area available for printing as a control point.

  • Page 283: Print Side

    6.6 Printing the Scanned Data 6.6.3 Print Side Set whether to print on one side (simplex mode) or both sides (duplex mode). 1. On the [Print] window, press the [Print Side] button. The [Print Side] window appears. 2. Select a print mode. ATTENTION Depending on the printer, the long edge or short edge setting may be disabled.

  • Page 284: Saving The Scanned Data To A Network Folder

    6.7 Saving the Scanned Data to a Network Folder Saving the Scanned Data to a Network Folder Save the scanned data to a network folder or an FTP server folder. 1. On the [Main Menu] window, press the [Save] button. The [Save] window appears.

  • Page 285

    6.7 Saving the Scanned Data to a Network Folder 3. Select a folder for saving the scanned data. HINT You can select a folder from the list of folders that are added by the administrator in advance. To change the folders in the list, contact the administrator. For more details about adding network folders, refer to "4.12.1 Setting the Network Folders"...

  • Page 286

    6.7 Saving the Scanned Data to a Network Folder 4. Press the [OK] button. This returns you to the [Save] window. HINT If the [File Server Authentication] window appears, enter authentication information needed to access the file server and press the [OK] button. 5.

  • Page 287

    6.7 Saving the Scanned Data to a Network Folder 7. Press the [Scan] button. When [Scan Viewer] is [Off], this will be a [Scan&Save] button. The scanning starts. The scanning status and scan settings are shown during the scan. The maximum number of pages that can be scanned is 999. When [Blank Page Skip] is enabled, the number of scanned pages excluding skipped blank pages is shown.

  • Page 288

    6.7 Saving the Scanned Data to a Network Folder 9. On the [Scan Viewer] window, press the [Save] button. A file in the specified file format is saved in the selected folder. The [Main Menu] window is shown again. HINT If saving to the folder fails, an error notification e-mail with the following title is sent from the scanner to the e-mail address of the user that logged in with the LDAP server authentication.

  • Page 289: Saving The Scanned Data To A Sharepoint Folder

    6.8 Saving the Scanned Data to a SharePoint Folder Saving the Scanned Data to a SharePoint Folder 1. On the [Main Menu] window, press the [Scan to SharePoint] button. The [Scan to SharePoint] window appears. HINT The scan information can be changed by pressing of [Scan Settings].

  • Page 290

    6.8 Saving the Scanned Data to a SharePoint Folder 3. Select a SharePoint folder and press the [OK] button. HINT You can select a SharePoint folder from the list of SharePoint folders that are added by the administrator in advance. To change the folders in the list, contact the administrator.

  • Page 291

    6.8 Saving the Scanned Data to a SharePoint Folder 4. In the [Save as] field, enter a file name for the scanned data to be saved. ATTENTION The following file names cannot be used: CLOCK$ COM0 to COM9 LPT0 to LPT9 \ and / are used as delimiters in a folder path.

  • Page 292

    6.8 Saving the Scanned Data to a SharePoint Folder 7. In the [Max. File Size] field, enter the maximum file size at which a file is to be split into multiple files, and press the [OK] button. HINT When the file size of a single page exceeds the specified maximum file size, the page is saved as one file.

  • Page 293

    6.8 Saving the Scanned Data to a SharePoint Folder 9. Select a content type used to manage the scanned data on the SharePoint server, and press the [OK] button. The selected content type is set. According to the selected content type, a list of properties defined on the SharePoint server is shown in the [Scan to SharePoint] window.

  • Page 294

    6.8 Saving the Scanned Data to a SharePoint Folder 10. Set properties in either of the following ways. Enter properties directly in the input fields that correspond to the properties to be edited. Press for a property to be edited, and set the property in the [Edit Properties] window.

  • Page 295

    6.8 Saving the Scanned Data to a SharePoint Folder 11. Press the [Scan] button. When [Scan Viewer] is [Off], this will be a [Scan&Save] button. The scanning starts. The scanning status and scan settings are shown during the scan. The maximum number of pages that can be scanned is 999. When [Blank Page Skip] is enabled, the number of scanned pages excluding skipped blank pages is shown.

  • Page 296

    6.8 Saving the Scanned Data to a SharePoint Folder The [Main Menu] window is shown again.

  • Page 297

    6.9 Setting the Scan Options Setting the Scan Options On the following windows, press of [Scan Settings] to access the [Scan Settings] windows. [Send e-Mail] window [Send Fax] window [Print] window [Save] window [Scan to SharePoint] window The following types of scan settings are available. Default These are the factory settings.

  • Page 298

    6.9 Setting the Scan Options HINT The selected setting is displayed to the right of each button. The settings are saved for each login user. Settings changed after the previous logout are shown by red characters. When the [Scan Settings] window is opened from the [Send Fax] or [Print] window, the [Save] tab is not displayed.

  • Page 299

    6.9 Setting the Scan Options Conditions which Settings which Item make settings become invalid invalid Basic Paper Size Auto Resolution, [600dpi] Carrier Sheet Allow long Resolution, [600dpi], Carrier Sheet [300dpi], [Auto] pages? Color Mode, Text Recognition [Auto] Blank Page Skip Page Orientation Multifeed Setup Other than [Auto]...

  • Page 300

    6.9 Setting the Scan Options Conditions which Settings which Item make settings become invalid invalid Save Text First Page — Paper Size, [Allow long (*1) Recognition pages?] (*2) File Format, other than [PDF] All Pages, — Paper Size, [Allow long Pages pages?] File Format,...

  • Page 301

    6.9 Setting the Scan Options Conditions which Settings which Item make settings become invalid invalid Quality Brightness — Carrier Sheet Text Recognition, [Marker Index] Contrast — Carrier Sheet Text Recognition, [Marker Index] Sharpness — — Dropout None — Color Mode, [Auto], [RGB Color Color]...

  • Page 302

    6.9 Setting the Scan Options (*1): When the [Scan Settings] window is opened from the [Print] or [Send Fax] window, the [Save] tab is not displayed. (*2): Text recognition includes the items [Searchable PDF] and [Marker Index].

  • Page 303: Carrier Sheet

    6.9 Setting the Scan Options 6.9.1 Carrier Sheet Set whether or not a carrier sheet is used. When using a carrier sheet, set the size of the scanned document to be output. 1. On the [Scan Settings] window, select the [Basic] tab. 2.

  • Page 304: Color Mode

    6.9 Setting the Scan Options 6.9.2 Color Mode Set whether the document is scanned in "color" or "black and white". 1. On the [Scan Settings] window, select the [Basic] tab. 2. Press the [Color Mode] button. The [Color Mode] window appears. 3.

  • Page 305: Paper Size

    6.9 Setting the Scan Options 6.9.3 Paper Size Set a paper size for the document to be scanned. 1. On the [Scan Settings] window, select the [Basic] tab. 2. Press the [Paper Size] button. The [Paper Size] window appears. 3. Select a paper size. This returns you to the [Scan Settings] window.

  • Page 306: Long Page Mode

    6.9 Setting the Scan Options ■ Long Page Mode When scanning pages which are longer than standard documents, the [Allow long pages] setting must be specified. 1. On the [Scan Settings] window, select the [Basic] tab. 2. Press the [Paper Size] button. The [Paper Size] window appears.

  • Page 307: Resolution

    6.9 Setting the Scan Options 6.9.4 Resolution Changing the resolution level affects the scanned data in the following ways. Item High resolution Low resolution Scan speed Slow Fast Scan quality High File size Large Small 1. On the [Scan Settings] window, select the [Basic] tab. 2.

  • Page 308: Scan Mode

    6.9 Setting the Scan Options 6.9.5 Scan Mode Set the scan mode for the documents. 1. On the [Scan Settings] window, select the [Basic] tab. 2. Press the [Scan Mode] button. The [Scan Mode] window appears. 3. Select the scan mode for the loaded document. This returns you to the [Scan Settings] window.

  • Page 309: Document Feed Direction

    6.9 Setting the Scan Options 6.9.6 Document Feed Direction Set the feed direction of the document when loading onto the scanner. 1. On the [Scan Settings] window, select the [Basic] tab. 2. Press the [Document Feed Direction] button. The [Document Feed Direction] window appears. 3.

  • Page 310: File Format

    6.9 Setting the Scan Options 6.9.7 File Format Set the file format for the scanned data. Some scan settings cannot be used for certain file formats. Option JPEG TIFF MTIFF Text Recognition PDF Password Compression A (*1) A (*1) A (*1) A: Available NA: Not available (*1): Available only when the [Color Mode] is [Auto] , [Grayscale], or [RGB Color].

  • Page 311

    6.9 Setting the Scan Options HINT When PDF format is selected, select whether or not to use [High Compression for Color PDF] mode. When [High Compression for Color PDF] is selected, characters and backgrounds are separated and only backgrounds are compressed. Therefore, the file size of a character based document can be reduced without the quality of the characters being decreased.

  • Page 312: Searchable Pdf

    6.9 Setting the Scan Options 6.9.8 Searchable PDF When the file format is PDF, the scanned data can be converted to a searchable PDF by automatically recognizing character strings contained in the document. ATTENTION Conversion to searchable PDF may take extra time. The scanner may fail to correctly recognize the following kinds of documents (characters) as text.

  • Page 313

    6.9 Setting the Scan Options 5. Under [Text Recognition for Pages], specify the pages to be output in searchable PDF. 6. Press the [OK] button. This returns you to the [Scan Settings] window. The setting selected for [Text Recognition for Pages] is displayed to the right of the [Text Recognition] button.

  • Page 314: Setting A Keyword For The Pdf

    6.9 Setting the Scan Options 6.9.9 Setting a Keyword for the PDF A character string such as the title of a black and white document can be used as a keyword for the created PDF file. The keyword is useful when searching the PDF file. Mark a character string to be set as a keyword with a water-based highlight pen so that the character string is completely covered.

  • Page 315

    6.9 Setting the Scan Options The color of an entire marked section should be even in thickness. Bad Example 1 Bad Example 2 (The characters are not Good Example (The color is not even) completely covered) Up to 10 sections can be marked in a page. ATTENTION In the following documents, highlighted character strings cannot be set as a keyword: Catalogs, pamphlets, and other color documents...

  • Page 316

    6.9 Setting the Scan Options To automatically set a keyword for a PDF file, change the settings as shown below. ATTENTION Conversion to searchable PDF may take extra time. The scanner may fail to correctly recognize the following kinds of documents (characters) as text.

  • Page 317

    6.9 Setting the Scan Options 3. For [Marker Index], select an option to specify the range of marked sections for text recognition. ATTENTION The range of marked sections for text recognition can be selected when the color mode is [Auto] or [RGB Color]. Even if the color mode is [Auto], depending on the way sections are marked, the document may be detected as black and white, and character strings in the marked sections may not be recognized.

  • Page 318

    6.9 Setting the Scan Options 4. When [First marked section only] or [All marked sections] is selected in Step 3, select whether or not to enable editing of character strings in marked sections at [Edit Marked String]. HINT To make detected character strings in marked sections editable, set the [Scan Viewer] window to appear after scanning.

  • Page 319: Pdf Password

    6.9 Setting the Scan Options 6.9.10 PDF Password PDF files can be locked with a user-specified password. ATTENTION The password will need to be entered every time the password-protected PDF file is opened. Do not forget or lose this password. 1.

  • Page 320

    6.9 Setting the Scan Options 4. Enter a password and confirm password. 5. Press the [OK] button. The PDF will be created with password protection.

  • Page 321: Compression

    6.9 Setting the Scan Options 6.9.11 Compression When [Auto], [RGB Color], or [Grayscale] is selected as described in "6.9.2 Color Mode" (page 304), it is also possible to set the compression rate of scanned data. For photographs and graphics, their file sizes can be decreased by increasing the compression rate.

  • Page 322

    6.9 Setting the Scan Options HINT When [High Compression for Color PDF] is selected, characters and backgrounds are separated and only backgrounds are compressed. Therefore, the file size of a character based document can be reduced without the quality of the characters being decreased. However, note the following: Photographs and graphics are recognized as background and compressed at a high rate, causing degradation in the scanned image.

  • Page 323

    6.9 Setting the Scan Options HINT The following tables show the estimated file sizes for when the single side of one color page is scanned. Actual paper size: A4 size (general catalog) File format: PDF Scanner paper size setting: A4 Estimated file size (KB) for [RGB Color] Compression Resolution...

  • Page 324: Brightness

    6.9 Setting the Scan Options 6.9.12 Brightness The brightness setting can be adjusted to improve the visual appearance of the scanned data. 1. On the [Scan Settings] window, select the [Quality] tab. 2. Press the [Brightness] button. The [Brightness] window appears. 3.

  • Page 325: Contrast

    6.9 Setting the Scan Options 6.9.13 Contrast The color contrast setting can be adjusted to improve the visual appearance of the scanned data. 1. On the [Scan Settings] window, select the [Quality] tab. 2. Press the [Contrast] button. The [Contrast] window appears. 3.

  • Page 326: Sharpness

    6.9 Setting the Scan Options 6.9.14 Sharpness The sharpness setting adjusts the sharpness of characters on an image to improve the visual appearance of the scanned data. When using the sharpness setting, the sharpness level can be adjusted with this setting. 1.

  • Page 327: Dropout Color

    6.9 Setting the Scan Options 6.9.15 Dropout Color The colors red, green and blue (primary colors) can be deleted during scanning. For example, if a document with black characters and a green border is scanned, only the black characters will appear on the scanned image. When using the dropout color setting, you can set whether to remove color details and select color details to be removed.

  • Page 328: Background Removal

    6.9 Setting the Scan Options 6.9.16 Background Removal The background of a scanned image can be removed to make image clearer. The level of background removal can be adjusted. 1. On the [Scan Settings] window, select the [Quality] tab. 2. Press the [Background Removal] button. The [Background Removal] window appears.

  • Page 329: Blank Page Skip

    6.9 Setting the Scan Options 6.9.17 Blank Page Skip The scan process can be set to skip any blank pages in the scanned data. For example, when a stack of documents containing both two-sided and one-sided documents is scanned in duplex scan mode, this feature removes only the reverse side (i.e.

  • Page 330: Page Orientation

    6.9 Setting the Scan Options 6.9.18 Page Orientation Scanned data is automatically rotated to the correct orientation. ATTENTION This function determines a document orientation based on Roman characters printed on the document. Therefore, it may not work properly for the following kinds of documents. When scanning such documents, do not set automatic page orientation.

  • Page 331

    6.9 Setting the Scan Options In duplex mode, the bind direction can be selected when the page rotation angle is set. The following table shows the bind directions and the resulting scanned data. Bind Scanned Data Direction Long Edge Select this setting when scanning a document with opposing left and right pages (facing pages with long side as the middle crease).

  • Page 332

    6.9 Setting the Scan Options 4. Press the [OK] button. This returns you to the [Scan Settings] window. The selected setting is displayed to the right of the [Page Orientation] button. HINT If scanned data is incorrectly rotated, you can modify their orientations in the [Scan Viewer] window.

  • Page 333: Multifeed Detection

    6.9 Setting the Scan Options 6.9.19 Multifeed Detection "Multifeed" is an error that occurs when two or more sheets are fed simultaneously into the ADF. The scanner can be set to detect multifeeds and stop the scan with an error message.

  • Page 334: Edge Cropping

    6.9 Setting the Scan Options 6.9.20 Edge Cropping For scanned data, the width of the area for edge cropping can be adjusted, so that unwanted sections are not scanned. If using edge cropping, the width of the edges to be cropped can be adjusted with this setting.

  • Page 335

    6.9 Setting the Scan Options 1. On the [Scan Settings] window, select the [Advanced] tab. 2. Press the [Edge Cropping] button. The [Edge Cropping] window appears. 3. If edge cropping is to be used, enter the width of the edges to be cropped.

  • Page 336: Enabling/disabling The Scan Viewer

    6.10 Enabling/Disabling the Scan Viewer 6.10 Enabling/Disabling the Scan Viewer The [Scan Viewer] window can be set to appear before the scanned data is processed. The scanned data can be checked and edited on the [Scan Viewer] window . For details, refer to "6.11 Editing the Scanned Data in the Scan Viewer"...

  • Page 337

    6.10 Enabling/Disabling the Scan Viewer Operations vary according to whether [Scan Viewer] is set to [On] or [Off]. If sending an e-mail, scan operation proceeds as follows: When the [Scan Viewer] button is [On] When the [Scan Viewer] button is [Off] and sending an e-mail and sending an e-mail On the [Send e-Mail] window, press the...

  • Page 338

    6.10 Enabling/Disabling the Scan Viewer ATTENTION Even if [Scan Viewer] is set to [Off], the [Scan Viewer] window appears under the following circumstances. Scan operation did not properly finish. Scan operation was canceled by pressing the [Cancel] button in the [Scanning] window. HINT During the scan, the following window is shown.

  • Page 339: Viewing Scanned Data, Editing The Scanned Data In The Scan Viewer

    6.11 Editing the Scanned Data in the Scan Viewer 6.11 Editing the Scanned Data in the Scan Viewer When [Scan Viewer] is set to [On], the scanned data can be checked and edited in the [Scan Viewer] window 6.11.1 Viewing Scanned Data The scanned data shown in the [Scan Viewer] window can be displayed in actual or magnified size.

  • Page 340: Rotating A Scanned, Sorting

    6.11 Editing the Scanned Data in the Scan Viewer 6.11.2 Rotating a Scanned Page The scanned page showed on the [Scan Viewer] window can be rotated 90 degrees right or left, or 180 degrees. The rotated scanned page can be, in its rotated condition, sent as an e-mail attachment or faxed, printed, or saved to a network folder.

  • Page 341: Scanning An Additional

    6.11 Editing the Scanned Data in the Scan Viewer 6.11.4 Scanning an Additional Page On the [Scan Viewer] window, an additional page can be scanned. 1. Load the documents into the ADF paper chute. 2. On the [Scan Viewer] window, press the [Scan More] button. The scanning starts.

  • Page 342: Deleting A Scanned, Editing Marked Characters To Be Set As Keywords

    6.11 Editing the Scanned Data in the Scan Viewer 6.11.5 Deleting a Scanned Page Specified pages can be deleted from the scanned data shown on the [Scan Viewer] window. If specified pages are deleted, the remaining scanned data is sent as an e-mail attachment or faxed, printed, or saved to a network folder, without the deleted pages.

  • Page 343: Checking The User Log

    6.12 Checking the User Log 6.12 Checking the User Log The latest 100 user operation logs are shown for the current user. The user log summary is shown in date/time order. Even if the [Region/Timezone] or [Date/Time] settings are changed, the order of the log entries will not be changed.

  • Page 344: Maintenance

    6.13 Maintenance 6.13 Maintenance The following maintenance operations are possible: Editing the e-Mail Address Book Editing the fax number list Roller cleaning Scan test Administrator login (when [Auto Login] is set to [On] on the [Login Settings] window) Changing password (when logged in with a local account) 1.

  • Page 345

    6.13 Maintenance [Roller Cleaning] button The [Roller Cleaning] window appears. You can check the way the feed rollers and eject rollers should be rotated. For details, refer to "Feed rollers (× 2) and eject rollers (× 2)" (page 363). [Edit Fax Numbers] button The [Fax Number List] window appears.

  • Page 346: Processing A Job

    6.14 Processing a Job 6.14 Processing a Job This section uses an example where buttons from [Job1] to [Job6] have been set. 1. On the [Job Menu] window, press a Job button. HINT When the scanner account belongs to multiple job groups, the [Job Menu] windows can be switched by using the job menu switch buttons on the [Job Menu List] window, which appears when a list button is pressed.

  • Page 347

    6.14 Processing a Job 2. Press the [Scan] button on the [Message Screen]. The scanning starts. When the scan has completed, the [Scan Viewer] window opens. For details about editing on the [Scan Viewer] window, refer to "6.11 Editing the Scanned Data in the Scan Viewer"...

  • Page 348

    6.14 Processing a Job HINT To view the job report, press the [Job Report] button on the [Job Progress] window. This will show the job report. To view detailed information for the job report, select a function name on the [Job Report] window and press .

  • Page 349: Enabling/disabling The Message Screen

    6.14 Processing a Job 6.14.1 Enabling/Disabling the Message Screen You can select whether to show the [Message Screen] for checking the contents of a job. ATTENTION When [Message Screen] is disabled, it is not possible to select whether or not to show the [Message Screen].

  • Page 350

    6.14 Processing a Job Operations vary according to whether the [Message Screen] is set to [On] or [Off]. If a job sequence is processed when [Message Screen] is set to [On], the [Message Screen] will be shown. HINT After checking the message, press the [Scan] button to start the scan. If any further job setup steps are required, press the [OK] button that appears instead.

  • Page 351: Changing A File Name (for Save/e-mail Attachment)

    6.14 Processing a Job 6.14.2 Changing a File Name (for Save/e-Mail Attachment) When a job is processed, file names to be used when saving or attaching scanned data to an e-mail can be changed. HINT It is not possible to change a file name when the [File Name] window is set not to be shown. 1.

  • Page 352: Checking The Number Of Sheets To Be Scanned

    6.14 Processing a Job 6.14.3 Checking the Number of Sheets to Be Scanned When a job is processed, the expected number of sheets to be scanned can be specified, so that the actual number of scanned sheets can be checked after a scan. HINT If either of the following settings is selected for the job sequence setting, the [Scan Count] window is not shown.

  • Page 353

    6.14 Processing a Job 3. Press the [Scan] button. The scanning starts. HINT When the [Scan Viewer] window is shown after a scan, you can check whether the number of scanned sheets is the same as that set in the [Scan Count] window at the area shown below.

  • Page 354

    6.14 Processing a Job After scanning has completed, the following confirmation window is shown if the number of scanned sheets is set to be checked. Contact the administrator to change the setting of whether or not to check the scan count. For details, refer to "4.17.2 Setting a Job Sequence"...

  • Page 355: Changing A User Password

    6.15 Changing a User Password 6.15 Changing a User Password A user password can be changed when logged in as a user registered in a local account. 1. On the [Maintenance] window, press the [Change Password] button. The window for changing a user password appears. 2.

  • Page 356: Chapter 7 Scanner Care

    Chapter 7 Scanner Care This chapter describes how to clean the scanner and replace parts in order to maintain the scanner in optimum scanning condition. Do not use any aerosol sprays or alcohol based sprays to clean the ARNI N G scanner.

  • Page 357: Cleaning Supplies And Part To Clean, Cleaning Supplies

    Cleaning Wipes are used instead of PFU LIMITED moistened cloths. Soft, dry cloth Any commercially available lint-free product Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider to obtain these products. For more details, refer to the following web page: http://scansnap.fujitsu.com/...

  • Page 358: Which Parts And When

    7.1 Cleaning Supplies and Part to Clean ■ Which Parts and When Part to Clean Cleaning Frequency Pad assy Clean after every 1,000 sheets scanned. Feed roller Eject roller Pick roller Idler roller Glass Ultrasonic sensor ATTENTION Cleaning frequency may be increased depending on the condition of documents. When the following types of documents are used, scanner parts must be cleaned more frequently than indicated above.

  • Page 359: Cleaning The Exterior Of The Scanner, Cleaning The Scanner Body, Cleaning The Lcd Touch Panel

    7.2 Cleaning the Exterior of the Scanner Cleaning the Exterior of the Scanner ■ Cleaning the Scanner Body The scanner exterior (LCD touch panel excluded), the ADF paper chute and the stacker, must be cleaned using a dry cloth or a cloth slightly moistened with Cleaner F1 or a mild detergent.

  • Page 360: Cleaning Inside The Scanner

    7.3 Cleaning Inside the Scanner Cleaning Inside the Scanner Clean the interior of the scanner with a cloth slightly moistened with Cleaner F1 or the Cleaning Wipe. As scanning is repeated, paper powder and dust may accumulate inside the scanner, possibly causing scanning to malfunction.

  • Page 361

    7.3 Cleaning Inside the Scanner 2. Pull the top cover release catch toward you and open the top cover. Top cover release catch Be careful that the top cover does not shut on your fingers. AUTION...

  • Page 362

    7.3 Cleaning Inside the Scanner 3. Clean the following parts with a soft cloth slightly moistened with Cleaner F1 or with the Cleaning Wipe. Ultrasonic sensor Idler rollers (× 4) (Also on the ADF paper chute) Eject rollers (× 2) Pad assy (PAD ASSY) Pick spring (metal part) *Gray part...

  • Page 363

    7.3 Cleaning Inside the Scanner Feed rollers (× 2) and eject rollers (× 2) When cleaning, turn on the power and let the feed rollers and eject rollers rotate. 1 On the [Main Menu] or [Job Menu] window, press the [Maintenance] button. HINT The [Maintenance] button on the [Job Menu] window can be shown by pressing The [Maintenance] window appears.

  • Page 364

    7.3 Cleaning Inside the Scanner The [Roller Cleaning] window appears. 3 Open the top cover. 4 Lightly press a soft cloth slightly moistened with Cleaner F1 or the Cleaning Wipe against the surface of the feed rollers. 5 Press the [Cleaning] button on the [Roller Cleaning] window. When the button is pressed, the feed rollers and eject rollers rotate slightly.

  • Page 365

    7.3 Cleaning Inside the Scanner 4. Close the top cover. You should hear a click. ATTENTION Be careful that the top cover does not shut on your fingers. Confirm that the top cover is completely closed. If not completely closed, document jams and feeding errors may occur.

  • Page 366: Cleaning The Carrier Sheet

    7.4 Cleaning the Carrier Sheet Cleaning the Carrier Sheet Use a soft dry cloth, a cloth slightly moistened with Cleaner F1 or a mild detergent, or the Cleaning Wipe to clean the carrier sheet. Lightly wipe off the dirt and dust from the surface and interior of the carrier sheet. As the carrier sheet is repeatedly used, dirt and dust may collect on the surface of or inside the carrier sheet.

  • Page 367: Replacing Parts, Part Numbers And Replacement Cycle

    For more details about how to check the consumable alert status, refer to "7.5.2 Checking the Consumable Alert Status" (page 368) To obtain these parts, contact your FUJITSU dealer or an authorized FUJITSU scanner service provider. For more details, refer to the following web page:...

  • Page 368: Checking The Consumable Alert Status

    7.5 Replacing Parts 7.5.2 Checking the Consumable Alert Status 1. On the [Main Menu] or [Job Menu] window, press the [Consumable Alert] button. HINT The [Consumables Alert] button on the [Job Menu] window can be shown by pressing The [Consumable Alert] window appears. 2.

  • Page 369: Replacing The Pad Assy

    7.5 Replacing Parts 7.5.3 Replacing the Pad Assy 1. Remove any documents from the ADF paper chute. 2. Pull the top cover release catch toward you, place your hands at both sides of the top cover, and open the top cover. Be careful that the top cover does not shut on your fingers.

  • Page 370

    7.5 Replacing Parts 4. Insert the new pad assy. Holding the new pad assy by its sides, insert into the pad assy socket. Take care not to snag the pick springs. Pad assy ATTENTION Make sure that the pad assy is firmly and fully inserted. If it is not correctly attached, document jams and other feeding errors may occur.

  • Page 371: Replacing The Pick Roller

    7.5 Replacing Parts 7.5.4 Replacing the Pick Roller 1. Remove any documents from the ADF paper chute. 2. Remove the ADF paper chute. Hold the ADF paper chute by both ends, and lift it while leaning it towards the front. 3.

  • Page 372

    7.5 Replacing Parts 5. Rotate the left bushing. Bushing Shaft Pick roller 6. Remove the shaft. Slightly lift the left side of the shaft (by approximately 5 mm), slide the shaft to the left, and lift it up and away. Pick roller Shaft ATTENTION...

  • Page 373

    7.5 Replacing Parts 7. Remove the pick roller from the shaft. Pull out the shaft as you lift the retaining clip. Retaining clip Shaft Pick roller ATTENTION Lifting the retaining clip with your fingernail may hurt or damage your fingernail. Use a paper clip or something similar if you have trouble lifting it up.

  • Page 374

    7.5 Replacing Parts 9. Insert the shaft back in the scanner. Insert the top end of the shaft from above into the roller bushing located on the right side as seen from the front, then set down the shaft until it is fixed in the scanner. Then, adjust it slowly by setting it down.

  • Page 375

    7.5 Replacing Parts 11. Attach the sheet guide. Squeeze the pickup tabs at both ends of the sheet guide with your fingers, and fit it back onto its original location. Pickup tab Pickup tab The tab snaps open. ATTENTION Make sure that the sheet guide is firmly and fully inserted. If it is not correctly attached, document jams and other feeding errors may occur.

  • Page 376: Purchasing The Carrier Sheet

    The part name and the part number of the separately sold carrier sheet are as follows: Part name Part No. No. of items ScanSnap Carrier Sheet PA03360-0013 To obtain a carrier sheet, contact your FUJITSU dealer or an authorized FUJITSU scanner service provider. For more details, refer to the following web page: http://scansnap.fujitsu.com/...

  • Page 377: Performing A Scan Test, Regular User

    7.6 Performing a Scan Test Performing a Scan Test After scanner cleaning or replacement of consumable parts, perform a scan test. ■ Regular User 1. On the [Main Menu] or [Job Menu] window, press the [Maintenance] button. HINT The [Maintenance] button on the [Job Menu] window can be shown by pressing The [Maintenance] window appears.

  • Page 378

    7.6 Performing a Scan Test 4. Press the [Scan] button. The scan test starts. When the scan test has completed, the [Scan Viewer] window appears. If the scanner fails to scan correctly, an error message is displayed. Deal with errors as required. 5.

  • Page 379: Administrator

    7.6 Performing a Scan Test ■ Administrator 1. Select [Admin Menu] [Device Test] [Scan Test]. The [Scan Test] window appears. 2. Load the document into the ADF paper chute for the scan test. 3. Press the [Scan] button. The scan test starts. When the scan test has completed, the [Scan Viewer] window appears.

  • Page 380: Calibrating The Lcd Touch Panel

    7.7 Calibrating the LCD Touch Panel Calibrating the LCD Touch Panel This should be done when the LCD touch panel responses seem out of alignment with the positions of objects on the LCD screen. 1. On the [Admin Menu] window, select [Device Test] [Screen Calibration].

  • Page 381

    7.7 Calibrating the LCD Touch Panel 4. Press the [Update] button on the [Calibration] dialog box. Calibration of the LCD touch panel is completed. ATTENTION If the red "+" (adjustment mark) is not touched accurately, a "Parameter Error. Please input, again" message may appear. In this case, perform the calibration from Step 2 again, being careful to touch each...

  • Page 382: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting This chapter provides information on dealing with scanner operation problems such as paper jams, points to check before contacting your FUJITSU scanner dealer, and help on how to check scanner labels. 8.1 Removing Jammed Documents................. 383 8.2 Network Connection Troubleshooting.............. 386 8.3 Other Troubleshooting ..................

  • Page 383: Removing Jammed Documents

    8.1 Removing Jammed Documents Removing Jammed Documents If a document jam occurs, follow the procedure below to remove the jammed documents. Do not forcibly pull out jammed documents. Make sure to open the top ARNI N G cover before removing the documents. Take care not to snag sharp-edged parts when removing jammed documents.

  • Page 384

    8.1 Removing Jammed Documents 4. Holding both sides of the top cover, close the top cover. ATTENTION Be careful that the top cover does not shut on your fingers. Confirm that the top cover is completely closed. If not completely closed, document jams and feeding errors may occur.

  • Page 385

    8.1 Removing Jammed Documents 3. Align the edges of the document sheets to be loaded, and slightly skew the leading edge of the document. Slightly skew Feed direction ATTENTION Scanning the document sheets whose edges are not aligned might cause paper jams or damage to the document.

  • Page 386: Network Connection Troubleshooting, Basic Network Operation Tests, Checking Basic Network Operation With A Ping Test

    If the cause of the problem is unknown or the problem persists, check the items in "8.4 Points to Check before Contacting Your FUJITSU Scanner Dealer" (page 409) contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

  • Page 387

    8.2 Network Connection Troubleshooting When checking the network connection status by a Ping test, the following results are possible. Follow each action described below. "Ping statistics" shows "Lost=0 (0% loss)". ■ Details Network connection is working properly. "Ping statistics" shows "Lost=4 (100% loss)". ■...

  • Page 388

    8.2 Network Connection Troubleshooting "Ping request could not find host xxxxxxxxx. Please check the name and try again." ■ Details The name-resolution or address-resolution for the device specified as the Ping target may have failed. ■ Action Check that the Ping target host name or FQDN is correct. Check that the DNS server or WINS server settings are correct.

  • Page 389: Checking The Ntp Server Settings By Synchronizing The System Time

    8.2 Network Connection Troubleshooting ■ Checking the NTP Server Settings by Synchronizing the System Time On the [NTP Server] window, press the [Sync Time] button to check if the system time can be synchronized. After pressing the [Sync Time] button, follow each action described below according to the message that is shown.

  • Page 390: Checking The Mail Server By Sending A Test Mail

    8.2 Network Connection Troubleshooting ■ Checking the Mail Server by Sending a Test Mail On the [Scanner Central Admin Server Settings] window or [Alert Notification] window, press the [Test] button to check if an e-mail can be sent to the specified destination. After pressing the [Test] button, follow each action described below according to the message that is shown.

  • Page 391: Other Network Connection Troubleshooting, Failure To Connect To A Server Using Its Ip Address

    If the cause of the problem is unknown or the problem persists, check the items in "8.4 Points to Check before Contacting Your FUJITSU Scanner Dealer" (page 409) contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

  • Page 392

    8.2 Network Connection Troubleshooting Another host or communication device is connected using the same IP address as the scanner. ■ Action If the same IP address has already been used by another host or communication device, then even if the other device has been given a different IP address, the server may not recognize the scanner's "duplicate"...

  • Page 393: Fqdn

    8.2 Network Connection Troubleshooting ■ Failure to Connect to a Server Using Its Host Name or FQDN If a server cannot be connected to by using its host name or FQDN, and does not respond to a ping test, try the following steps: Same as in "Failure to Connect to a Server Using Its IP Address"...

  • Page 394: Failure To Add A Network Printer

    8.2 Network Connection Troubleshooting ■ Failure to Add a Network Printer If adding a network printer to/from the scanner is not possible, try the following steps. Also, refer to how to set printer settings, how to add a network printer, and the printer manual beforehand.

  • Page 395: Failure To Print On A Network Printer

    8.2 Network Connection Troubleshooting ■ Failure to Print on a Network Printer If printing on a network printer which has been set in the scanner is not possible, try the following steps. Also, refer to how to set printer settings, how to add a network printer, and the printer manual beforehand.

  • Page 396: Failure To Add A Network Folder, Failure To Save To A Network Folder

    8.2 Network Connection Troubleshooting ■ Failure to Add a Network Folder If adding a network folder from the scanner is not possible, try the following steps. Network folder shared name has been changed. ■ Action Check the shared name on the server side. The specified network folder path is invalid.

  • Page 397: Failure To Access The Scanner Using A Web Browser, Admin Tool, Or Central Admin Server

    8.2 Network Connection Troubleshooting 8.2.3 Failure to Access the Scanner using a Web Browser, Admin Tool, or Central Admin Server If access is not possible when attempting to connect to the scanner using a Web browser or the Admin Tool, or when attempting to connect to the Central Admin Server from the Central Admin Console, try the following steps: Same as in "Failure to Connect to a Server Using Its IP Address"...

  • Page 398

    8.2 Network Connection Troubleshooting In Internet Explorer, the security level for the target zone is set to [High] on the [Security] tab in the [Tools] menu -[Internet Options]. For [Custom Level], [Prompt] or [Disable] is set for [Active scripting] under [Scripting] in the [Settings] area. ■...

  • Page 399

    8.2 Network Connection Troubleshooting There is an error with the connection protocol setting. ■ Action Check if SSL is enabled on the [Admin Connection] window. For details, refer to "4.8.8 Setting the Admin Connection" (page 121). There is an error with the port number setting. ■...

  • Page 400: Other Troubleshooting

    If the problem still cannot be solved after consulting the troubleshooting suggestions, check the points in "8.4 Points to Check before Contacting Your FUJITSU Scanner Dealer" (page 409) and then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. The possible problems are as follows: Problem List ■...

  • Page 401: Scanner Does Not Start Up, Scanner Cannot Be Turned On

    After turning the power off, wait for at least 10 seconds before turning the power back on again. If the problem persists even after taking the above mentioned actions, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

  • Page 402: I Want To Reset The Scanner To Factory Defaults

    10 seconds before turning the power back on again. If the problem persists even after taking the above mentioned actions, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

  • Page 403: Data Cannot Be Scanned Properly

    10 seconds before turning the power back on again. If the problem persists even after taking the above mentioned actions, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

  • Page 404: Multifeed Errors Occur Frequently

    8.3 Other Troubleshooting Multifeed errors occur frequently. ■ Check item Do the documents satisfy the conditions given in "A.2 Paper Quality" (page 416)? ■ Action Use documents which satisfy the conditions described in "A.2 Paper Quality" (page 416). ■ Check item Has the document been loaded correctly into the ADF paper chute? ■...

  • Page 405: Scanned Data Is Inappropriate

    8.3 Other Troubleshooting ■ Check item Is the pick roller worn out? ■ Action Replace the pick roller. For more details, refer to "7.5 Replacing Parts" (page 367). ■ Check item Is there any foreign matter in the document feed path? ■...

  • Page 406

    8.3 Other Troubleshooting Vertical line on the scanned data. ■ Check item Is the glass dirty? ■ Action Follow the steps in "Chapter 7 Scanner Care" (page 356) to clean the glass. Scanned data appears skewed or distorted. ■ Check item Has the document been loaded correctly? ■...

  • Page 407: Cannot Login, Operation Does Not Work

    ■ Action Turn off the Caps Lock and try logging in again. If the password has been lost or forgotten, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. The [Login] window is not displayed when connecting via the network.

  • Page 408

    10 seconds before turning the power back on again. If the problem persists even after taking the above mentioned actions, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

  • Page 409: General Details, Points To Check Before Contacting Your Fujitsu Scanner Dealer

    8.4 Points to Check before Contacting Your FUJITSU Scanner Dealer Points to Check before Contacting Your FUJITSU Scanner Dealer Before contacting your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider, check the following points. 8.4.1 General Details Info...

  • Page 410: Error Status, Computer, Document Feed Trouble

    8.4 Points to Check before Contacting Your FUJITSU Scanner Dealer 8.4.2 Error Status ■ Problem When Connecting to the Scanner via Computer Info Findings OS (Windows) Admin Tool version Displayed error message ■ Document Feed Trouble Info Findings Paper type...

  • Page 411: Sending An Original Document And Scanned Data

    8.4 Points to Check before Contacting Your FUJITSU Scanner Dealer ■ Sending an Original Document and Scanned Data Info Findings Can both the original document and scanned Circle one: data be sent by fax or e-mail? Available Unavailable...

  • Page 412: Checking The Scanner Labels

    8.5 Checking the Scanner Labels Checking the Scanner Labels The following diagrams show where the labels are located on the scanner. The labels are on the back of the scanner. Label A Label B The following are the label examples. Label A Example: Contains various scanner information.

  • Page 413: Pre-maintenance Preparations

    8.6 Pre-Maintenance Preparations Pre-Maintenance Preparations Before sending the scanner for maintenance, the user data store and system settings should be backed up. "Backing up the User Data Store" (page 180) from "4.15.1 Maintaining the User Data Store" (page 178) "4.15.2 Maintaining the System Settings" (page 182) After backing them up, refer to the following and delete the user data store and system settings.

  • Page 414: Appendix A Paper Specifications

    Appendix A Paper Specifications This appendix describes the paper size and quality requirements for ensuring that the ADF operates correctly when scanning documents. A.1 Paper Size ......................415 A.2 Paper Quality ...................... 416 A.3 Maximum Document Loading Capacity ............418 A.4 Area not to be Perforated or Affixed with Other Papers.........

  • Page 415: A.1 Paper Size

    A.1 Paper Size The following paper sizes can be scanned with this scanner: Width: 52 to 216 mm (2.1 to 8.5 in.) Length: 74 to 355.6 mm (2.9 to 14.0 in.) (*) (*): When [Custom] paper size setting is used, a page length of up to 3,048 mm (120 in.) is allowed for document scanning.

  • Page 416: A.2 Paper Quality

    A.2 Paper Quality Paper Type The following paper types are recommended for use with the ADF: Woodfree paper Wood containing paper When documents of a paper type other than those listed above are scanned, perform the test-scan with a same paper type first to check if the document can be scanned without problem.

  • Page 417

    ATTENTION Carbonless paper contains chemical substances that may damage the pad assy or the pick and other rollers when documents are fed. Pay attention to the following: cleaning If pick errors occur frequently, clean the pad assy and pick roller. For details about cleaning the pad assy and pick roller, refer to "Chapter 7 Scanner Care"...

  • Page 418: A.3 Maximum Document Loading Capacity

    A.3 Maximum Document Loading Capacity The maximum number of sheets that can be loaded into the ADF paper chute is determined by the length and weight of the document paper. The following graph shows the maximum document loading capacity of ADF according to paper size and weight.

  • Page 419: A.4 Area Not To Be Perforated Or Affixed With Other Papers

    A.4 Area not to be Perforated or Affixed with Other Papers ADF feed problems can occur while scanning if the document has any holes (punched, etc.), or if any other papers are attached in the area shown in the following figure. 25 mm 25 mm Control point for scan Page top...

  • Page 420: A.5 Multifeed Detection Conditions

    A.5 Multifeed Detection Conditions There are three multifeed detection modes: document layer, document length, and both document layer and length. To detect multifeeds with document layer, document length, or both document layer and length, specify [Ultrasonic], [Length], or [Both], in "6.9.19 Multifeed Detection"...

  • Page 421: A.6 Conditions For Using The Carrier Sheet, A.6.1 Paper Size, A.6.2 Paper Quality

    A.6 Conditions for Using the Carrier Sheet A.6.1 Paper Size The paper sizes that can be scanned are as follows: A3 (297 × 420 mm) (*) B4 (257 × 364 mm) (*) 11 × 17 in. (279.4 × 431.8 mm) (*) (*): The above paper sizes must be folded in half to be scanned.

  • Page 422: Appendix B Management Settings And Limits

    Appendix B Management Settings and Limits This appendix describes e-mail address setting values and the limits for the setting items. B.1 e-Mail Address Setting Values ................423 B.2 Limits for Setting Items..................424...

  • Page 423: B.1 E-mail Address Setting Values

    B.1 e-Mail Address Setting Values e-Mail addresses may be up to 256 characters long. One of the following e-mail address formats must be used: XXXXXXX@IP_address XXXXXXX@Host_name XXXXXXX@Domain_name XXXXXXX Comprised of alphanumerics and the following symbols: ! # $ % & ' * + - / = ? ^ _ ` { | } ~ . However, periods (.) cannot be used in the following cases.

  • Page 424: B.2 Limits For Setting Items

    B.2 Limits for Setting Items Item Limit e-Mail Destination e-mail addresses (For each: To, Cc, Bcc) Segment size 64 - 10,240 KB (Up to the size of one split e-mail) Maximum attachment size 1 - 20 MB Address warning limit 2 - 1,000 e-Mail addresses registered e-Mail addresses only...

  • Page 425

    Item Limit Job Management Registered jobs 1,000 (Up to 10 actions can be registered per job) Registered job menus Registered job groups Registered job group 1,000 members (Total of users and LDAP groups) LDAP group availability range Users within the 5th level User Management Registered user profiles 1,000...

  • Page 426: Appendix C Connectivity

    Appendix C Connectivity This appendix provides an explanation of root certification authority and SMTP server settings for using Webmail. C.1 Root Certification Authority List ............... 427 C.2 SMTP Server Settings for Using Webmail............429...

  • Page 427: C.1 Root Certification Authority List

    C.1 Root Certification Authority List SSL (Secure Socket Layer) encrypted communication may be used by the scanner for user authentication and save operations to the FTP server or a SharePoint folder. With SSL, trust certificates are exchanged to authenticate the communication opponents. The following root certificate authorities are pre-registered in the scanner, but further root certificates may be imported.

  • Page 428

    Valid until... Issuer (YYYY/MM/ Equifax Secure Global eBusiness CA-1 2020/6/21 EUnet International Root CA 2018/10/3 FESTE, Public Notary Certs 2020/1/2 FESTE, Verified Certs 2020/1/2 First Data Digital Certificates Inc. Certification Authority 2019/7/4 FNMT Clase 2 CA 2019/3/19 GlobalSign Root CA 2014/1/28 GTE CyberTrust Global Root 2018/8/14...

  • Page 429: C.2 Smtp Server Settings For Using Webmail

    C.2 SMTP Server Settings for Using Webmail When using Webmail to send e-mail, specify the SMTP settings according to the Webmail as follows. Server Port SMTP Webmail Authentication Address Number Authentication Mode Gmail smtp.gmail.com STARTTLS Select AUTH LOGIN, AUTH PLAIN Yahoo! Mail smtp.mail.

  • Page 430: Appendix D Scanner Specifications

    Appendix D Scanner Specifications This appendix gives specifications for the scanner. D.1 Installation Specifications ................. 431 D.2 Basic Scanner Specifications ................432 D.3 Changing the Functions on the On-Screen Keyboard........433...

  • Page 431: D.1 Installation Specifications

    D.1 Installation Specifications Item Specification Dimensions (W × D × H) 300 × 226 × 172 mm (11.81 × 8.90 × 6.77 in.) Weight 6.0 kg (13.23 lb) LCD touch panel 8.4-inch XGA TFT LCD monitor Analog resistive touch panel Keyboard On-screen keyboard Network interface...

  • Page 432: D.2 Basic Scanner Specifications

    D.2 Basic Scanner Specifications Item Specification Remarks Scanner type (Automatic Document Feeder) Image sensor Color CCD × 2 Light source White cold cathode fluorescent (One for front side, and discharge lamp × 2 the other for reverse side) Scannable area Maximum Legal (8.5 ×...

  • Page 433: D.3 Changing The Functions On The On-screen Keyboard, D.3.1 Switching The Keyboard Layout

    D.3 Changing the Functions on the On-Screen Keyboard The scanner supports the on-screen keyboard that enables entering characters on the LCD touch panel. For details on how to show/hide the on-screen keyboard, refer to "2.4 Using the On- Screen Keyboard" (page 60).

  • Page 434: Appendix E Editing Using User Editor

    Appendix E Editing Using User Editor This appendix describes how to edit mail address books and local accounts using User Editor. A regular user can contact the administrator for details about settings of the User Editor. E.1 What is User Editor? ..................435 E.2 Pre-settings ......................

  • Page 435: E.1 What Is User Editor

    E.1 What is User Editor? User Editor is an application that is used for editing a scanner mail address book (My List) or local accounts. A scanner mail address book or local accounts can be edited from a computer by connecting the computer installed with User Editor to a scanner via the network interface.

  • Page 436: E.2 Pre-settings, E.2.1 Installing User Editor

    E.2 Pre-settings For the system requirements for using User Editor, refer to "1.4.1 Requirements for Admin Tool and User Editor" (page 45). For the port numbers, refer to "1.4.3 Port Number List" (page 51). E.2.1 Installing User Editor To edit a mail address book or a local account of a scanner via the network interface, install User Editor in a computer.

  • Page 437

    3. Press the [Download] button. ATTENTION Downloading is not possible while a scanner operation is in process. The [File Download] dialog box appears. 4. Press the [Run] button. The Network Scanner User Editor setup wizard appears. HINT If .NET Framework is not installed, a confirmation window for .NET Framework installation appears.

  • Page 438

    5. Press the [Next] button. The [Select Installation Folder] window appears. 6. Select the target folder(s) and user(s), and press the [Next] button. To select a different folder, press the [Browse] button. To check the free space available for the currently selected folder, press the [Disk Cost] button.

  • Page 439: E.2.2 Uninstalling User Editor

    E.2.2 Uninstalling User Editor This section uses Windows Vista as an example. Uninstall User Editor from [Control Panel] [Programs] [Programs and Features] in the computer in which it is installed. ATTENTION Close the User Editor before uninstalling. If the User Editor is uninstalled while still open, normal operation of the open User Editor is not guaranteed.

  • Page 440: E.3 Windows Of User Editor

    E.3 Windows of User Editor The User Editor window contains the [Address Book] tab and [Local Account] tab. The following shows the details of each tab. [Address Book] tab This tab page is used for editing the e-mail targets in the mail address book. Menu bar Toolbar Status bar...

  • Page 441

    [Local Account] tab This tab page is used for editing the local accounts saved in the scanner. Menu bar Toolbar Local account list Status bar...

  • Page 442: E.4 Starting/exiting User Editor, Starting User Editor, Exiting User Editor

    E.4 Starting/Exiting User Editor ■ Starting User Editor 1. Select the [Start] menu [All Programs] [Network Scanner] [Network Scanner User Editor]. The [Network Scanner User Editor] window appears. ■ Exiting User Editor 1. Select the [File] menu [Exit]. The exit confirmation window appears. 2.

  • Page 443: E.5 Viewing The Mail Address Book/local Accounts, Loading From A Scanner

    E.5 Viewing the Mail Address Book/Local Accounts Load and view mail address books or local accounts. ■ Loading from a Scanner Load mail address books or local accounts from a scanner in the following ways. 1. Select [Address Book] tab to load mail address books. Select [Local Account] tab to load local accounts.

  • Page 444: Loading From A File

    ■ Loading from a File Load mail address books or local accounts from a file in the following ways. 1. Select [Address Book] tab to load mail address books. Select [Local Account] tab to load local accounts. 2. Perform either of the following. Select the [File] menu [Load from File].

  • Page 445: File Format Of Mail Address Book Loaded From A File

    ■ File Format of Mail Address Book Loaded from a File This section describes the file format available for an e-mail address book that can be loaded from a file. With User Editor, a mail address book in CSV format can be edited. UNICODE (UTF-8) is used for the file character set.

  • Page 446: File Format Of Local Accounts Loaded From A File

    ■ File Format of Local Accounts Loaded from a File This section describes the file format available for local accounts that can be loaded from a file. With User Editor, local accounts in CSV format can be edited. UNICODE (UTF-8) is used for the file character set. Describe in CSV format as follows: "User Name","Password","E-mail Address","Comment","Enabled/ Disabled","Account Type"...

  • Page 447: E.6 Editing An E-mail Target In The Mail Address Book, E.6.1 Setting A Group

    E.6 Editing an e-Mail Target in the Mail Address Book This section describes how to edit e-mail targets in the mail address book. An mail address book can contain up to 5,000 groups, distribution lists, and e-mail addresses. E.6.1 Setting a Group Set groups in the mail address book.

  • Page 448: Changing The Group Name, Deleting A Group

    ■ Changing the Group Name 1. Select the [Address Book] tab. 2. In the group list, select the group name to be changed. 3. Open the [Edit Group] dialog box in either of the following ways. Select the [Address Book] menu [Properties].

  • Page 449: E.6.2 Setting A Distribution List, Adding A Distribution List

    E.6.2 Setting a Distribution List Set distribution lists in the e-mail address book. Multiple e-mail addresses can be registered in a distribution list. By specifying a distribution list as an e-mail destination, an e-mail can be sent to all the e- mail addresses registered in the list at the same time.

  • Page 450: Editing A Distribution List, Deleting A Distribution List

    ■ Editing a Distribution List 1. Select the [Address Book] tab. 2. Select the distribution list to be edited. 3. Open the [Edit Address] dialog box in either of the following ways. Select the [Address Book] menu [Properties]. Press the [Properties] button on the toolbar. 4.

  • Page 451: E.6.3 Setting An E-mail Address, Adding An E-mail Address

    E.6.3 Setting an e-Mail Address Set an e-mail address in the mail address book. ■ Adding an e-Mail Address 1. Select the [Address Book] tab. 2. Select a group to which the new distribution list is to be added. 3. Open the [Add Address] dialog box in either of the following ways. Select the [Address Book] menu [Add Address].

  • Page 452: Editing An E-mail Address, Deleting An E-mail Address

    ■ Editing an e-Mail Address 1. Select the [Address Book] tab. 2. Select the e-mail address to be edited. 3. Open the [Edit Address] dialog box in either of the following ways. Select the [Address Book] menu [Properties]. Press the [Properties] button on the toolbar. 4.

  • Page 453: E.7 Editing Local Accounts, E.7.1 Adding A Local Account

    E.7 Editing Local Accounts This section describes how to edit the local accounts saved in the scanner. Up to 100 local accounts can be added. E.7.1 Adding a Local Account 1. Select the [Local Account] tab. 2. Open the [Add Account] dialog box in either of the following ways. Select the [Local Account] menu [Add Account].

  • Page 454: E.7.2 Editing A Local Account, E.7.3 Deleting A Local Account

    E.7.2 Editing a Local Account 1. Select the [Local Account] tab. 2. Select a local account to be edited. 3. Open the [Edit Account] dialog box in either of the following ways. Select the [Local Account] menu [Properties]. Press the [Properties] button on the toolbar. 4.

  • Page 455: Accounts

    E.8 Discarding the Edited Mail Address Book or Local Accounts Discard the edited information of the mail address book or local accounts and restore it to its original state. 1. Select the [Address Book] tab to discard the edited information of the mail address book.

  • Page 456: E.9 Saving The Mail Address Book/local Account, Saving The Edited Information To The Scanner

    E.9 Saving the Mail Address Book/Local Account Save the edited mail address book or local account to the scanner. ■ Saving the Edited Information to the Scanner Save the edited mail address book or local account to the scanner. By saving the mail address book to the scanner, My List is updated with the changes. 1.

  • Page 457: Saving The Edited Information To A File

    ■ Saving the Edited Information to a File Save the edited mail address book or local accounts to a file in CSV format. 1. Select [Address Book] tab to save mail address books. Select [Local Account] tab to save local accounts. 2.

  • Page 458: E.10 User Editor Information Shown In User Log

    E.10 User Editor Information Shown in User Log In the administrator or regular user [User Log] window, user logs of User Editor can be viewed. The user log items for User Editor are shown as follows: Log Item Info Options Description Operation Remote...

  • Page 459: E.11 User Editor Information Shown In System Log

    E.11 User Editor Information Shown in System Log In the administrator [System Log] window, system logs of User Editor can be viewed. The system log items for User Editor are shown as follows: Log Item Info Options Description Type Information The User Editor loaded local account information.

  • Page 460: Appendix F Glossary

    Appendix F Glossary...

  • Page 461

    A4 size A standard international paper size. (210 × 297 mm / approximately 8.27 × 11.7 in.) A5 size A standard international paper size. (148 × 210 mm / approximately 5.83 × 8.27 in.) A6 size A standard international paper size. (105 × 148 mm / approximately 4.13 × 5.83 in.) ADF (Automatic Document Feeder) A unit that allows the user to scan a number of pages consecutively.

  • Page 462: Default Settings

    Default settings The settings installed at time of factory shipping. dpi (dots per inch) Dots per inch. Number of dots lined along one inch. The measurement of resolution normally used for scanners and printers. Higher dpi means better resolution. Duplex scan mode A scan mode where both sides of each document sheet are scanned.

  • Page 463: Paper Jam, Pick Roller

    Legal size A standard international paper size. (215.9 × 355.6 mm / 8.5 × 14 in.) Letter size A standard North American paper size. (215.9 × 279.4 mm / 8.5 ×11 in.) ITU-T (CCITT) T.6 compression. A compression method used when the color mode is black and white. Multifeed detection A scanner function which detects accidental feeding of multiple sheets into the ADF.

  • Page 464: Ultrasonic Sensor

    Resolution A measure of the fineness of details or grain of images. The customary metric of resolution is dpi (dots per inch). For any given image, the higher the resolution, the more dots or pixels that can be used, and the greater the resulting fineness of detail that can be expressed.

  • Page 465: About Maintenance

    About Maintenance Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for repairs to this product. For more details, refer to the following web page: http://imagescanner.fujitsu.com/warranty.html ATTENTION For safety reasons, never attempt repairs by yourself.

  • Page 466: Index

    Index Add-in ............ 191 background removal ......328 adding backing up the user data store ....180 e-mail address ......... 257 basic mode ..........63 fax number ........269 blank page skip ........329 job group ......... 219 brightness ..........324 job menu .........

  • Page 467

    clearing system log ........177 system log ........177 system settings in CSV format ..182 user data store ........ 181 user logs .......... 175 user logs .......... 175 dropout color ......... 327 cloning job menu ......... 217 job sequence ........210 edge cropping ........

  • Page 468

    FTPS server ..........49 magnification ......... 100 main menu ..........242 general scanner settings ....... 101 maintaining getting a screenshot system settings ........ 182 on the LCD touch panel ......198 management file ........422 glass ............362 management settings ......422 glossary ..........

  • Page 469

    page orientation ........330 regular user settings overview ....244 paper size ......305, 306, 415 removing paper size setting ........305 FTP server folder ......152 paper type ..........416 network folder ........147 paper weight ......... 416 network printer ......... 170 part name ..........

  • Page 470

    Scan button ........32, 58 login LDAP server ......126 scan mode ..........308 NTP server ........115 scan settings ......... 297 on-screen keyboard ......94 scan to SharePoint ........ 289 proxy server ........116 scan viewer ........... 339 region/timezone ......... 92 scanner settings ......

  • Page 471

    wizard ............85 wood containing paper ......417 uninstalling Add-in module ......... 192 Admin Tool ........81 User Editor ........439 update check ......... 189 uploading an Add-in settings file ... 193 URL ............198 user data ..........178 User Editor ..........435 user log ..........

  • Page 472

    ScanSnap N1800 Network Scanner Operator’s Guide P3PC-3182-04ENZ0 Issue date February 2013 Issued by PFU LIMITED The contents of this manual are subject to change without notice. PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this Product, and any claims by a third party.

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