Troubleshooting
Replace jammed originals if restarting job.
Try one or more of the following:
•
Touch Cancel job to clear the message and cancel the scan job.
•
Touch Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan
job.
•
Touch Scan from flatbed to continue scanning from the scanner immediately after the last successful scan job.
•
Touch Finish job without further scanning to end the last successful scan job.
•
Touch Restart job to restart the scan job with the same settings from the previous scan job.
Replace last scanned page and jammed originals if restarting job.
Try one or more of the following:
•
Touch Cancel job to clear the message and cancel the scan job.
•
Touch Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan
job.
•
Touch Scan from flatbed to continue scanning from the scanner immediately after the last successful scan job.
•
Touch Finish job without further scanning to end the last successful scan job.
•
Touch Restart job to restart the scan job with the same settings from the previous scan job.
Replace pick roller
The scanner needs to be serviced. For more information, contact customer support.
Replace wiper
Try one or more of the following:
•
Replace the fuser wiper in the printer.
•
From the scanner control panel, touch Continue to clear the message and continue printing.
Replace separator pad
Try one or more of the following:
•
Replace the separator pad in the scanner.
•
From the scanner control panel, touch Supply replaced to clear the message and reset the separator pad count to
0.
Note: The device assumes that the separator pad has been replaced.
•
Touch Ignore to clear the message.
Note: The message reappears when the device is turned back on.
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