Shadow Images Appear On Prints - Lexmark 6500e User Manual

Troubleshooting

Shadow images appear on prints

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Try one or more of the following:
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1
From the scanner control panel Paper menu, check the paper type and paper weight settings.
2
Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.
M
AKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88 cartridge low appears, make sure that toner is evenly distributed in the cartridge.
1
Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the print cartridge.
Note: If print quality does not improve, then replace the print cartridge.
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