Troubleshooting
Troubleshooting
The indicator light is blinking
The indicator light blinks red until you set up fax and e‑mail. To disable the blinking light, follow these steps:
Note: Before completing these instructions for a scanner on a network, make sure the fax cables are connected.
1
From the home screen, navigate to:
Menus > Settings > General Settings
2
Touch the arrows next to Run initial setup, and then touch Yes > Submit.
3
Turn the scanner off, and then turn the scanner back on.
4
From the scanner control panel, touch your language.
5
Touch your country or region, and then touch Continue.
6
Select your time zone, and then touch Continue.
7
Touch Fax and E‑mail to clear the icons, and then touch Continue.
Note: You can use these same steps to enable fax and e‑mail.
Understanding printer messages
Change [paper source] to [custom type name]
Try one or more of the following:
•
Touch Use current [paper source] to ignore the message and print from the selected tray.
•
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the scanner
control panel Paper menu, and then touch Paper changed, continue.
•
Touch Cancel job to cancel the print job.
Change [paper source] to [custom string]
Try one or more of the following:
•
Touch Use current [paper source] to ignore the message and print from the selected tray.
•
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the scanner
control panel Paper menu, and then touch Paper changed, continue.
•
Touch Cancel job to cancel the print job.
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