Troubleshooting
Paper curl
Try one or more of the following:
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray:
1
From the scanner control panel Paper menu, check the paper type and paper weight settings.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
L
OAD PAPER FROM A FRESH PACKAGE
Store paper in its original wrapper until you use it.
Print irregularities
Try one or more of the following:
L
OAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1
From the scanner control panel Paper menu, check the Paper Type and Paper Weight settings.
2
Before sending the print job, specify the correct paper type setting:
•
For Windows users, specify the paper type from Print Properties.
•
For Macintosh users, specify the paper type from the Print dialog.
A
VOID TEXTURED PAPER WITH ROUGH FINISHES
M
AKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the worn or defective print cartridge.
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