Solid Color Or Black Pages Appear On Prints; Black Or White Streaks Appear On Transparencies Or Paper - Lexmark 6500e User Manual

Troubleshooting

Solid color or black pages appear on prints

M
AKE SURE THE PRINT CARTRIDGES ARE INSTALLED CORRECTLY
• Remove the print cartridges.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
•
Reinsert the print cartridges.
Note: If the quality does not improve, replace the print cartridges.
•
If the problem continues, the printer may need to be serviced. For more information, contact customer support.

Black or white streaks appear on transparencies or paper

Try one or more of the following:
E
NSURE THAT THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.
C
HECK THE PAPER TYPE
• Use only the recommended transparencies.
• Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
•
Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.
,
ARE NOT DEFECTIVE AND NOT LOW ON TONER
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