Page 1 6500e User's Guide November 2012 www.lexmark.com Machine type(s): 4036 Model(s):...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Learning about the printer................9 Basic functions of the scanner........................9 Finding information about the scanner.....................9 Selecting a location for the printer and the scanner................10 Printer configurations..........................11 Understanding the ADF and scanner glass....................12 Understanding the scanner control panel....................13 Understanding the home screen..............14 Understanding the home screen......................14 Using the touch-screen buttons......................15...
Page 3 Contents Saving energy............................63 Recycling..............................65 Loading paper and specialty media............67 Loading paper............................67 Setting the paper size and type.......................78 Configuring Universal paper settings......................80 Setting the ADF to detect multiple paper feeds..................80 Linking and unlinking trays........................80 Paper and specialty media guidelines............82 Paper guidelines............................82 Supported paper sizes, types, and weights.....................85 Printing......................90 Printing a document..........................90...
Page 4 Contents Understanding e-mail options.......................115 Faxing......................118 Getting the scanner ready to fax......................118 Creating shortcuts..........................123 Sending a fax............................124 Using shortcuts and the address book....................126 Customizing fax settings........................127 Canceling an outgoing fax........................128 Understanding fax options........................129 Holding and forwarding faxes.......................131 Scanning to an FTP address..............133 Creating shortcuts..........................133 Scanning to an FTP address........................134 Understanding FTP options........................135...
Page 5 Contents Cleaning the ADF parts..........................232 Cleaning the touch screen........................236 Storing supplies.............................236 Checking the status of supplies......................237 Ordering supplies..........................237 Replacing supplies..........................241 Securing the memory before moving the scanner................242 Moving the scanner..........................244 Administrative support................246 Finding advanced networking and administrator information.............246 Checking the status of the scanner.......................246 Checking the virtual display........................246 Setting up e‑mail alerts.........................246 Viewing reports.............................247...
Page 6 Contents Solving scanner problems........................287 Solving fax problems..........................289 Solving home screen applications problems..................293 Solving option problems........................293 Solving paper feed problems.........................296 Solving print quality problems......................298 Embedded Web Server does not open....................310 Contacting customer support........................311 Notices.....................312 Product information..........................312 Edition notice............................312 Power consumption..........................316 Index......................328...
Page 7: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced.
Page 8 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS.
Page 9: Learning About The Printer
Finding information about the scanner What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the scanner and is also available on the Lexmark • Connecting the scanner to the printer Web site at http://support.lexmark.com. •...
Page 10: Selecting A Location For The Printer And The Scanner
The scanner software is located in the device Program folder or on the desktop, depending on your operating system. Latest supplemental information, updates, and technical support: Lexmark Support Web site— http://support.lexmark.com • Documentation Note: Select your country or region, and then select •...
Page 11: Printer Configurations
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Scanner exit tray...
Page 12: Understanding The Adf And Scanner Glass
Learning about the printer Standard paper tray Scanner glass Keypad Scanner control panel Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple pages, including duplex pages. Note: You may also load business cards into the ADF. Use the scanner glass for single pages or book pages, small items (such as business cards, postcards or photos), transparencies, photo paper, or thin media such as magazine clippings.
Page 13: Understanding The Scanner Control Panel
Learning about the printer Understanding the scanner control panel PQRS WXYZ Item Description Display Lets you view scanning, copying, faxing, and printing options as well as status and error messages Indicator light • Off—The power is off. • Blinking green—The scanner is warming up, processing data, or printing. •...
Page 14: Understanding The Home Screen
Understanding the home screen Understanding the home screen Understanding the home screen When the scanner is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen icons or buttons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.
Page 15: Using The Touch-Screen Buttons
Understanding the home screen Touch this Release Held Fax Access the list of held faxes. This button appears only when there are scheduled held faxes. Lock Device Enter the correct password to lock the scanner control panel. This button appears when the scanner is unlocked and password has been set.
Page 16 Understanding the home screen Sample touch screen Button Function Submit Submits changes made in the printer settings Sample Copy Prints a sample copy Right arrow Scrolls to the right Left arrow Scrolls to the left Home Returns to the home screen Right increase Lets you select a higher value Left decrease Lets you select a lower value Exit...
Page 17 Understanding the home screen Button Function Tips Opens a context-sensitive Help dialog on the touch screen Other touch-screen buttons Button Function Accept Saves a setting Cancel • Cancels an action or a selection • Exits a screen and lets you return to the previous screen without saving changes Reset Resets values on the screen Unselected radio button...
Page 18 Understanding the home screen Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen. This feature shows the path taken to arrive at the current menu. Menus > Settings > Copy Settings > Number of Copies Touch any of the underlined words to return to that menu or menu item.
Page 19: Customizing The Home Screen
Some applications are supported only on select printer models. • There may be additional solutions and applications available for purchase. To learn more, visit www.lexmark.com or inquire from the place where you purchased the printer. Finding the IP address of the scanner Notes: •...
Page 20: Activating The Home Screen Applications
Customizing the home screen Activating the home screen applications Forms and Favorites For detailed information about configuring and using Forms and Favorites, visit the Lexmark Web site at http://support.lexmark.com. Icon Description The application helps you simplify and streamline work processes by letting you quickly find and print frequently used online forms directly from the home screen.
Page 21: Remote Operator Panel
Customizing the home screen My MFP For detailed information about configuring and using My MFP, visit the Lexmark Web site at http://support.lexmark.com. Icon Description The application lets you customize your touch‑screen settings and store those preferences on a flash drive. Each time you want to copy, fax, or scan, insert the flash drive into the USB port of the printer. All your personal preferences are automatically loaded, including job settings, home screen preferences, and address book.
Page 22: Exporting And Importing A Configuration Using The Embedded Web Server
Customizing the home screen Exporting and importing a configuration using the Embedded Web Server You can export configuration settings into a text file that can then be imported and used to apply the settings to one or more additional printers. Exporting a configuration From the Embedded Web Server, click Settings or Configuration.
Page 23: Additional Printer Setup
Additional printer setup Additional printer setup CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 24 Additional printer setup Using a screwdriver, loosen the screws on the system board cover, but do not remove them. Remove the system board cover.
Page 25 Additional printer setup Unpack the scanner communications card, and then locate the scanner communications card connector. Scanner communications card connector Memory card connector Note: Avoid touching the connection points along the edge of the card. Holding the card by its sides, align the plastic pins on the card with the holes on the system board, and then push the card firmly into place.
Page 26 Additional printer setup Align the screws with the holes on the system board cover, and then reattach the system board cover. Tighten the screws on the system board cover, and then close the system board access door.
Page 27: Installing Internal Options In The Scanner
– Bar Code – PrintCryption • Lexmark Internal Solutions Ports (ISP) Accessing the system board Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the scanner, then turn the scanner off, and unplug the power cord from the wall outlet before continuing.
Page 28 Additional printer setup Lock the scan bar. Tape the scanner cover to secure it in place. Note: You may use a masking tape. Remove the exit tray. Turn the scanner upside down on a flat surface.
Page 29 Additional printer setup Remove all screws from the system board cover. Remove the system board cover. Locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Page 30 Additional printer setup Firmware and flash memory card connectors Lexmark Internal Solutions Port or scanner hard disk connector Scanner hard disk* Memory card connector Fax modem* * The scanner is shipped with one hard disk and one fax modem installed on the system board.
Page 31 Additional printer setup Attach all the screws to secure the system board cover. While holding the scanner cover, turn the scanner right side up. Reattach the exit tray. Attach the tray at the rear hinge. Push down the tray to secure it on the front hinge.
Page 32: Installing An Internal Solutions Port
Additional printer setup Return the tray to its original position. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This task requires a flathead screwdriver.
Page 33 Additional printer setup Thumbscrews Using a thumbscrew, attach the plastic mounting bracket to the back of the ISP. Access the system board. For more information, see “Accessing the system board” on page 27. Remove the scanner hard disk. Note: The hard disk must be removed first for an ISP to be installed. Unplug the hard disk interface cable from the system board.
Page 34 Additional printer setup Remove the screws that secure the hard disk. Remove the hard disk by pulling it upward to unseat the standoffs. Remove the metal cover from the ISP opening.
Page 35 Additional printer setup Install the ISP. Install the ISP in the same location where the hard disk was located on the system board. Push the ISP firmly until it snaps into place. Note: Make sure the screws of the ISP are accessible through the ISP opening.
Page 36 Additional printer setup Insert the plug of the ISP interface cable into the connector of the system board. Remove the thumbscrews that attach the hard disk mounting bracket to the hard disk, and then remove the bracket. Remove the small bracket from the system board cage. Note: Do not discard the screws.
Page 37 Additional printer setup Attach the small bracket to the hard disk. Notes: • Use the small bracket that was removed from the system board cage in step 9. • Use the thumbscrews that were removed in step 8 to attach the bracket to the hard disk. Align the standoffs of the hard disk with the holes on the ISP, and then press down the hard disk until the standoffs snap into place.
Page 38 Additional printer setup Insert the plug of the hard disk interface cable into the connector on the ISP. Secure the hard disk to the system board cage. Note: Use the thumbscrews that were removed in step 9 to attach the hard disk to the system board cage.
Page 39: Installing A Flash Memory Or Firmware Card
Additional printer setup Secure the ISP to the system board cage using the screws that came with the ISP kit. Note: The screws will pass through the clearance hole of the system board cage and attached to the bracket of the ISP.
Page 40: Installing A Memory Card
Additional printer setup Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. Reattach the system board cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the scanner, then turn the scanner off, and unplug the power cord from the...
Page 41 Additional printer setup On the system board, open the memory card connector latches. Align the notches on the memory card to the ridges on the connector. Notch Ridge...
Page 42: Installing Hardware Options
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any options you have purchased in the following order: CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory...
Page 43: Removing An Optional Drawer
Additional printer setup Installing optional paper drawers The printer supports up to four optional drawers. A drawer consists of a tray and a support unit. All drawers are installed the same way. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 44: Attaching Cables
Additional printer setup Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 45: Verifying Printer Setup
Additional printer setup USB ports Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the scanner in the area shown while actively printing. A loss of data or a malfunction can occur. Ethernet port for network connection Ethernet port for printer connection Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up...
Page 46: Setting Up The Scanner Software
From the Software and Documentation CD that came with your scanner. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your scanner > select your operating system Double‑click the software installer package.
Page 47: Updating Available Options In The Printer Driver
Additional printer setup Click Install, and then follow the instructions on the computer screen. Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use.
Page 48: Setting Up Wireless Printing
Additional printer setup Setting up wireless printing Follow these instructions if your printer model is wireless. Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network. Preparing to set up the scanner on a wireless network Notes: •...
Page 49 Additional printer setup – To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person. Installing the scanner on a wireless network (Windows) Before installing the scanner on a wireless network, make sure: •...
Page 50 From the Software and Documentation CD that came with your scanner. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your scanner > select your operating system Double‑click the software installer package.
Page 51 Additional printer setup Temporarily connect a USB cable between the computer on the wireless network and the scanner. Note: After the scanner is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. Follow the instructions on the computer screen.
Page 52 Additional printer setup Turn on the printer and the scanner. Locate the scanner MAC address. From the home screen, navigate to: > Reports > Network Setup Page In the Standard Network Card section, look for UAA (MAC). Note: You will need this information later. Enter the scanner information Access the AirPort options.
Page 53 From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the installer package for the scanner.
Page 54: Preparing To Set Up The Scanner On An Ethernet Network
Additional printer setup Add the device: For IP printing: In Mac OS X version 10.5 or later From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan • System Preferences > Print & Fax Click +.
Page 55: Installing The Scanner On An Ethernet Network
From the Software and Documentation CD that came with your scanner. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your scanner > select your operating system Double‑click the software installer package.
Page 56: For Macintosh Users
Additional printer setup Select the scanner from the list, and then click Continue. Note: If the configured scanner does not appear in the list, then click Modify Search. Follow the instructions on the computer screen. For Macintosh users Allow the network DHCP server to assign an IP address to the scanner. Obtain the scanner IP address either: •...
Page 57: Changing Port Settings After Installing A New Network Internal Solutions Port
Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the scanner, the scanner configurations on computers that access the scanner must be updated since the scanner will be assigned a new IP address. All computers that access the scanner must be updated with this new IP address.
Page 58 Additional printer setup Notes: • View the scanner IP address on the scanner control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Open the printers folder.
Page 59: Setting Up Serial Printing
From the Software and Documentation CD that came with your scanner. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your scanner > select your operating system Double‑click the software installer package.
Page 60: In Windows
Additional printer setup Wait for the installation dialog to appear. If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run and then navigate to: Apps list >...
Page 61 Additional printer setup On the Port Settings tab, set the serial parameters to the same serial parameters set in the scanner. Check the serial heading of the menu settings page for the scanner settings. Click OK, and then close all the dialogs. Print a test page to verify scanner installation.
Page 62: Minimizing Your Printer's Environmental Impact
Check your first draft for accuracy Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or the Lexmark Toolbar, to see how the document will look before you print it. •...
Page 63: Saving Energy
Minimizing your printer's environmental impact Avoid paper jams Carefully select and load paper to avoid paper jams. For more information, see “Avoiding jams” on page 248. Saving energy Using Eco‑Mode Type the scanner IP address in the address field of your Web browser. If you do not know the IP address or host name of the printer, then you can: •...
Page 64: Adjusting Sleep Mode
Minimizing your printer's environmental impact Choose Use factory default settings. This setting supports the performance specifications of your scanner. Note: Selecting Photo from the driver may disable Quiet Mode and provide better print quality and full speed printing. Reduce scanner noise. •...
Page 65: Recycling
Find the product type you want to recycle, and then select your country or region from the list. Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.
Page 66: Recycling Lexmark Packaging
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 67: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media Loading paper Loading the standard or optional 250‑ or 550‑sheet tray Pull the tray out. Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam. Squeeze the width guide tab, and then slide the guide to the correct position for the paper size being loaded.
Page 68 Loading paper and specialty media Unlock the length guide, squeeze the length guide tab, and then slide the guide to the correct position for the paper size being loaded. Notes: • Use the size indicators on the bottom of the tray to help position the guides. •...
Page 69 Loading paper and specialty media Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex (two‑sided) printing Duplex (two‑sided) printing Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. If necessary, then adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
Page 70 Loading paper and specialty media Loading the 2000‑sheet tray Pull the tray out. Pull up and slide the width guide to the correct position for the paper size being loaded. Unlock the length guide.
Page 71 Loading paper and specialty media Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 72 Loading paper and specialty media Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single‑sided printing Single‑sided printing Duplex (two‑sided) printing Duplex (two‑sided) printing Note: Make sure the paper is below the maximum fill line located on the side of the tray.
Page 73: Loading The Multipurpose Feeder
Loading paper and specialty media Insert the tray. Loading the multipurpose feeder Press the release latch, and then pull down the multipurpose feeder door.
Page 74 Loading paper and specialty media Pull the extension until it is fully extended. Squeeze and slide the width guide to the far right. Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten the edges on a level surface.
Page 75 Loading paper and specialty media Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop. Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single‑sided printing Single‑sided printing Duplex (two‑sided) printing Duplex (two‑sided) printing Notes:...
Page 76: Loading The Envelope Feeder
Loading paper and specialty media Loading the envelope feeder Adjust the envelope support for the length of envelope being loaded: • Short envelopes—Fully close the envelope support. • Medium‑length envelopes—Extend the envelope support to the middle position. • Long envelopes—Fully extend the envelope support. Lift the envelope weight back toward the printer.
Page 77: Loading Business Cards Into The Adf
Loading paper and specialty media Note: Do not exceed the maximum stack height by forcing envelope under the stack height limiter. Adjust the width guide to lightly touch the edge of the envelope stack. Lower the envelope weight to touch the envelope stack. From the home screen, set the paper size and paper type.
Page 78: Setting The Paper Size And Type
Loading paper and specialty media Load the business cards facedown, short‑edge first into the ADF. Note: Make sure the last edge of the business card is aligned with the A8 mark on the ADF guide. Setting the paper size and type Setting the paper size and type for difficult media Setting the paper size and type allows the user to optimize the ability of the scanner to handle specific paper types and sizes such as letter, legal, tabloid, A5, A4 and A3.
Page 79 Loading paper and specialty media Select a value for Rough/Cotton. Note: Make sure the default value is not Normal. Touch Submit. Configuring the ADF scan settings for a specific paper size and type From the home screen, navigate to: > Paper Menu > Paper Size/Type > Default ADF Media Type > Rough/Cotton > Submit Touch >...
Page 80: Configuring Universal Paper Settings
Loading paper and specialty media Configuring Universal paper settings The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu.
Page 81: Unlinking Trays
Loading paper and specialty media The Paper Type setting must be set for all trays from the Paper Type menu available from the Paper Size/Type menu. Unlinking trays Note: Trays that do not have the same settings as any other tray are not linked. Change one of the following tray settings: •...
Page 82: Paper And Specialty Media Guidelines
• The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com. Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability.
Page 83: Grain Direction
(electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline.
Page 84 Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Page 85: Supported Paper Sizes, Types, And Weights
(16 lb) • Multiple part forms or documents For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: •...
Page 86 Paper and specialty media guidelines Paper size ADF - Automatic ADF - Mixed sizes Scanner glass Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 267 mm (7.3 x 10.5 in.) JIS B4 257 x 364 mm (10.12 x 14.33 in.) 297 x 420 mm (11.69 x 16.54 in.)
Page 87 Paper and specialty media guidelines Paper size 250‑ or 2000‑sheet MP feeder Manual Paper Manual Duplex unit 550‑sheet tray Envelope trays JIS B5 182 x 257 mm (7.2 x 10.1 in.) Letter 216 x 279 mm (8.5 x 11 in.) Legal 216 x 356 mm (8.5 x 14 in.)
Page 88: Supported Paper Types And Weights
Paper and specialty media guidelines Paper size 250‑ or 2000‑sheet MP feeder Manual Paper Manual Duplex unit 550‑sheet tray Envelope trays 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) DL Envelope 110 x 220 mm (4.3 x 8.7 in.)
Page 89 Paper and specialty media guidelines Paper type 250‑ or Optional MP feeder Manual Paper Manual Duplex 550‑sheet trays 2000‑sheet Envelope tray Paper • Plain • Bond • Colored • Custom • Letterhead • Light • Heavy • Preprinted • Rough/Cotton •...
Page 90: Printing
Click Print. Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer.
Page 91: Printing From A Flash Drive
Printing Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, enter the file password from the scanner control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
Page 92: Supported Flash Drives And File Types
Printing From the scanner control panel, touch the document you want to print. Touch the arrows to increase the number of copies to print, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. •...
Page 93: Printing On Specialty Media
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4‑size transparencies and Lexmark part number 70X7240 for letter‑size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Page 94: Tips On Using Labels
For more information, see “Ordering supplies” on page 237. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: •...
Page 95: Printing Confidential And Other Held Jobs
Printing Tips on using card stock Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities.
Page 96: Printing Information Pages
Printing Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
Page 97: Adjusting Toner Darkness
Printing Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Printing print quality test pages Print the print quality test pages to isolate print quality problems. Turn the printer off.
Page 98: Canceling A Print Job From The Computer
Printing Canceling a print job from the computer For Windows users Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier Click or click Start, and then click Run.
Page 99: Copying
Copying Copying Scanner glass • • Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or • Load letter- and A4- size documents into the ADF thin media (such as magazine clippings).
Page 100: Copying Film Photos
Copying Copying using the scanner glass Place an original document facedown on the scanner glass in the lower left corner. Note: Make sure the edge of the document is aligned with the edge of the scanner glass. From the home screen, navigate to: Copy >...
Page 101: Customizing Copy Settings
Copying Copying on letterhead Load an original document facedown into the ADF or on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 102: Copying Different Paper Sizes
Copying Touch Manual Feeder or select the tray that contains the paper type you want to use. Note: If you choose Manual Feeder, then you will also need to select the paper size and type. Touch Copy It. Copying different paper sizes Use the ADF to copy original documents with different paper sizes.
Page 103: Reducing Or Enlarging Copies
Copying From the Sides (Duplex) area, touch the button for your preferred duplexing method. The first number represents sides of the original documents; the second number represents sides of the copy. For example, select 1‑sided to 2‑sided if you have 1-sided original documents and you want 2‑sided copies. Touch , and then Copy It.
Page 104: Collating Copies
Copying • Magazine—Use when the original document is from a magazine. • Newspaper—Use when the original document is from a newspaper. • Press—Use when the original document was printed using a printing press. • Other—Use when the original document was printed using an alternate or unknown printer. Touch >...
Page 105: Copying Multiple Pages Onto A Single Sheet
Copying Copying multiple pages onto a single sheet To save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single sheet of paper. Notes: • The paper size must be set to letter, legal, A4, or JIS B5. •...
Page 106: Placing Information On Copies
Copying Pausing a print job Job Interrupt pauses the current print job and lets you print copies. Note: The Job Interrupt setting must be set to On for this feature to function. Load an original document facedown into the ADF or on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 107: Canceling A Copy Job
Copying Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, touch Cancel Job on the scan screen. A “Canceling scan job” screen appears. The ADF clears the page in the ADF and cancels the job. Canceling a copy job while copying pages using the scanner glass Touch Cancel Job on the touch screen.
Page 108 Copying Copies This option allows you to set the number of copies to be printed. Scale This option creates an image from your copy that is proportionally scaled anywhere between 25% and 400%. Scale can also be set for you automatically. •...
Page 109: Advanced Options
Copying • Photo/Film—Use when the original document is a photo from film. • Magazine—Use when the original document is from a magazine. • Newspaper—Use when the original document is from a newspaper. • Press—Use when the original document was printed using a printing press. •...
Page 110: Save As Shortcut
Copying Save As Shortcut This option allows the current settings to be saved as a shortcut by assigning a number.
Page 111: E-Mailing
E-mailing E-mailing Scanner glass Use the scanner glass for single pages, small items (such as • Use the ADF for multiple‑page documents. postcards or photos), transparencies, photo paper, or thin • Load letter- and A4- size documents into the ADF facedown, media (such as magazine clippings).
Page 112: Creating An E-Mail Shortcut
E-mailing If you do not know the IP address or host name of the scanner, then you can: • View the information on the scanner control panel home screen or in the TCP/IP section under the Network/Ports menu. • Print a network setup page or menu settings page and locate the information in the TCP/IP section. Click Settings >...
Page 113: E-Mailing A Document
E-mailing E-mailing a document Sending an e-mail using the touch screen Load an original document facedown into the ADF or on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 114: Customizing E-Mail Settings
E-mailing Touch the name of the recipients. To enter additional recipients, touch Next address, and then enter the address or shortcut number you want to add, or search the address book. Touch Done. Customizing e-mail settings Adding e-mail subject and message information Load an original document facedown into the ADF or on the scanner glass.
Page 115: Canceling An E-Mail
E-mailing • JPEG—Use to create and attach a separate file for each page of your original document, viewable by most Web browsers and graphics programs. • XPS—Use to create a single XML Paper Specification (XPS) file with multiple pages, viewable using a Web browser-hosted viewer and the .NET Framework, or by downloading a third‑party standalone viewer.
Page 116 E-mailing Resolution Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size. Color This option sets the output color for the scanned image. Touch to enable or disable color. Content This option lets you specify the content type and source of the original document.
Page 117: Page Setup
E-mailing Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding. • Sides (Duplex)— Specifies if the original document is simplex (printed on one page) or duplex (printed on both sides). This also identifies what needs to be scanned for inclusion in the e-mail. •...
Page 118: Faxing
Faxing Faxing Note: Fax capabilities may not be available on all printer models. Scanner glass Use the scanner glass for single pages, small items (such as • Use the ADF for multiple‑page documents. postcards or photos), transparencies, photo paper, or thin •...
Page 119: Choosing A Fax Connection
Faxing Choosing a fax connection To determine the best way to set up the scanner, see the following table. Notes: • The scanner is an analog device that works best when directly connected to the wall outlet. • If you want a digital connection such as ISDN, DSL, or ADSL, then a third-party device (such as a DSL filter) is required.
Page 120: Connecting To A Dsl Service
Faxing Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the scanner to the scanner LINE port . Connect the other end of the telephone cable to the DSL filter.
Page 121: Connecting To A Distinctive Ring Service
Faxing Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Page 122: Setting The Outgoing Fax Or Station Name And Number
Faxing For some countries or regions, a telephone line adapter is included in the box. Use this adapter to connect an answering machine, telephone, or other telecommunications equipment to the printer. Connect one end of the telephone cable that came with the scanner to the scanner LINE port Connect the other end of the telephone cable to the adapter, and then connect the adapter to the active telephone wall jack.
Page 123: Creating Shortcuts
Faxing Configuring the scanner to observe daylight saving time The scanner can be set to automatically adjust for daylight saving time: Type the scanner IP address in the address field of your Web browser. If you do not know the IP address of the scanner, then you can: •...
Page 124: Sending A Fax
Faxing On the home screen, touch Fax, and then enter the fax number. To create a group of fax numbers, touch Next number, and then enter the next fax number. Navigate to: > type a name for the shortcut > Done > OK > Fax It Sending a fax Sending a fax using the touch screen Load an original document facedown into the ADF or on the scanner glass.
Page 125: Sending A Fax Using Shortcuts
Faxing Notes: • The Fax option is available for use only with the PostScript driver or with the Universal Fax Driver. For information on installing these drivers, see the Software and Documentation CD. • The Fax option must be configured and enabled in the PostScript driver under the Configuration tab before it can be used.
Page 126: Using Shortcuts And The Address Book
Faxing Using shortcuts and the address book Using fax shortcuts Fax shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the Manage Shortcuts link located under Settings on the Embedded Web Server.
Page 127: Customizing Fax Settings
Faxing Customizing fax settings Changing the fax resolution Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). Load an original document facedown into the ADF or on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 128: Canceling An Outgoing Fax
Faxing Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes. If the current time is shown, then the left arrow is unavailable. Touch Fax It. Note: The document is scanned and then faxed at the scheduled time. Viewing a fax log Type the scanner IP address in the address field of your Web browser.
Page 129: Understanding Fax Options
Faxing Canceling a fax after the original documents have been scanned to memory On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel.
Page 130 Faxing Darkness This option adjusts how light or dark your faxes will turn out in relation to the original document. Color This option enables or disables color in faxing. Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding settings. •...
Page 131: Holding And Forwarding Faxes
Faxing Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Type the scanner IP address in the address field of your Web browser. If you do not know the IP address or host name of the scanner, then you can: •...
Page 132 Faxing From the “Forward to” menu, select one of the following: • • E‑mail • • LDSS • In the Forward to Shortcut field, enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be valid for the setting selected in the “Forward to” menu. Click Submit.
Page 133: Scanning To An Ftp Address
Scanning to an FTP address Scanning to an FTP address Scanner glass Use the scanner glass for single pages, small items (such as • Use the ADF for multiple‑page documents. postcards or photos), transparencies, photo paper, or thin • Load letter- and A4- size documents into the ADF facedown, media (such as magazine clippings).
Page 134: Scanning To An Ftp Address
Scanning to an FTP address Click FTP Shortcut Setup. Enter the appropriate information. Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Creating an FTP shortcut using the touch screen From the home screen, navigate to: FTP >...
Page 135: Understanding Ftp Options
Scanning to an FTP address Scanning to an FTP address using the address book Load an original document facedown into the ADF or on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 136 Scanning to an FTP address Color This option enables or disables color for the scanned image. Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Darkness This option adjusts how light or dark your files will turn out in relation to the original document.
Page 137 Scanning to an FTP address Scan Preview This option displays the first page of the original document before it is scanned completely. When the first page is scanned, the scanning is paused and a preview image appears. Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: •...
Page 138: Scanning To A Computer Or Flash Drive
Scanning to a computer or flash drive Scanning to a computer or flash drive Scanner glass Use the scanner glass for single pages, small items (such as • Use the ADF for multiple‑page documents. postcards or photos), transparencies, photo paper, or thin •...
Page 139: Scanning To A Flash Drive
Scanning to a computer or flash drive Review the instructions on the Scan Profile screen: Load an original document facedown into the ADF or on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 140: Using The Scanback Utility
Scanning to a computer or flash drive Using the ScanBack Utility You can use the Lexmark ScanBack Utility to create scan‑to‑PC profiles. The ScanBack Utility can be downloaded from the Lexmark Web site at http://support.lexmark.com. Set up a scan‑to‑PC profile: Launch the ScanBack Utility.
Page 141 Scanning to a computer or flash drive Choose content type from Text, Text/Photo, Photo, or Graphics. • Text—Use when the content of the original document is mostly text or line art. • Graphics—Use when the original document is mostly business‑type graphics such as pie charts, bar charts, and animations.
Page 142 Scanning to a computer or flash drive • Edge Erase—Use this to remove smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scanned image.
Page 143: Understanding Printer Menus
Understanding printer menus Understanding printer menus Menus list Supplies Paper Menu Reports Settings Replace Supply Default Source Menu Settings Page General Settings Separator Pad Paper Size/Type Device Statistics Copy Settings Pick Roller Configure MP Network Setup Page Fax Settings Envelope Enhance Network [x] Setup Page E‑mail Settings Substitute Size...
Page 144: Supplies Menu
Understanding printer menus Supplies menu Menu item Description Replace Supply Provides the option to reset the supply counter for the separator pad and pick roller Separator Pad • Select Yes to reset the supply counter. Pick Roller • Select No to exit. Separator Pad Shows the status of the separator pad Replace...
Page 145 Understanding printer menus Paper Size/Type menu Menu item Description Tray [x] Size Specifies the paper size loaded in each tray Letter Notes: Legal • Letter is the US factory default setting. A4 is the international factory Executive default setting. Oficio (México) •...
Page 146 Understanding printer menus Menu item Description MP Feeder Size Specifies the paper size loaded in the multipurpose feeder Letter Notes: Legal • Letter is the US factory default setting. A4 is the international factory Executive default setting. Oficio (México) • From the Paper menu, Configure MP Feeder must be set to Cassette for Folio MP Feeder Size to appear as a menu.
Page 147 Understanding printer menus Menu item Description Envelope Feeder Size Specifies the size of the envelope being loaded in the envelope feeder 10 Envelope Note: This menu appears only when a supported envelope feeder is DL Envelope installed. C5 Envelope B5 Envelope Other Envelope 7 3/4 Envelope 9 Envelope...
Page 148 Understanding printer menus Menu item Description Manual Envelope Size Specifies the size of the envelope being manually loaded 10 Envelope Note: 10 Envelope is the US factory default setting. DL Envelope is the DL Envelope international factory default setting. C5 Envelope B5 Envelope Other Envelope 7 3/4 Envelope...
Page 149: Configure Mp Menu
Understanding printer menus Configure MP menu Menu item Description Configure MP Determines when the printer selects paper from the multipurpose feeder Cassette Notes: Manual • Cassette is the factory default setting. Cassette configures the First multipurpose feeder as the automatic paper source. •...
Page 150: Paper Texture Menu
Understanding printer menus Paper Texture menu Menu item Description Plain Texture Specifies the relative texture of the paper loaded in a specific tray Normal Note: Normal is the factory default setting. Rough Smooth Card Stock Texture Specifies the relative texture of the card stock loaded in a specific tray Normal Notes: Rough...
Page 151: Paper Weight Menu
Understanding printer menus Menu item Description Preprinted Texture Specifies the relative texture of the paper loaded in a specific tray Normal Note: Normal is the factory default setting. Rough Smooth Colored Texture Specifies the relative texture of the paper loaded in a specific tray Normal Note: Normal is the factory default setting.
Page 152 Understanding printer menus Menu item Description Labels Weight Specifies the relative weight of the labels loaded Normal Note: Normal is the factory default setting. Heavy Light Vinyl Labels Weight Specifies the relative weight of vinyl labels loaded Normal Note: Normal is the factory default setting. Heavy Light Bond Weight...
Page 153: Paper Loading Menu
Understanding printer menus Menu item Description Custom [x] Weight Specifies the relative weight of the custom paper loaded Normal Notes: Heavy • Normal is the factory default setting. Light • Settings appear only if the custom type is supported. Paper Loading menu Menu item Description Card Stock Loading...
Page 154: Custom Types Menu
Understanding printer menus Menu item Description Rough Loading Determines whether 2‑sided printing occurs for all jobs that specify Rough as the paper type Duplex Note: Off is the factory default setting. Custom <x> Loading Determines whether 2‑sided printing occurs for all jobs that specify Custom <x>...
Page 155: Custom Scan Sizes Menu
Understanding printer menus Custom Scan Sizes menu Menu item Description Custom Scan Size [x] Specifies a custom scan size name, scan sizes, and options. The custom scan size name replaces Custom Scan Size [x] in the printer menus. Scan Size Name Media Type Notes: Paper...
Page 156: Universal Setup Menu
Understanding printer menus Universal Setup menu These menus are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user‑defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet.
Page 157 Understanding printer menus Menu item Description Configure Bins Specifies configuration options for exit bins Mailbox Notes: Link • Mailbox is the factory default setting. This setting Mail Overflow treats each bin as a separate mailbox. Link Optional • Link configures all available bins as one large exit bin. Type Assignment •...
Page 158: Reports Menu
Understanding printer menus Reports menu Reports menu Menu item Description Menu Settings Page Prints a report containing information about the paper loaded into trays, installed memory, total page count, alarms, timeouts, scanner control panel language, TCP/IP address, status of supplies, status of the network connection, and other information Device Statistics Prints a report containing printer statistics such as supply information and details...
Page 159: Network/Ports Menu
Understanding printer menus Menu item Description Print Directory Prints a list of all the resources stored on an optional flash memory card or scanner hard disk Notes: • Job Buffer Size must be set to 100%. • Make sure the optional flash memory or scanner hard disk is installed correctly and working.
Page 160 Understanding printer menus Menu item Description NPA Mode Sets the scanner to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Auto Notes: • Auto is the factory default setting. • Changing this setting from the scanner control panel and then exiting the menus causes the scanner to restart.
Page 161: Network Reports Menu
Understanding printer menus Menu item Description Standard Network Setup Displays and sets network settings Reports Note: The Wireless menu appears only when the scanner is connected to a Network Card wireless network. TCP/IP IPv6 Wireless AppleTalk Network [x] Setup Reports Network Card TCP/IP IPv6...
Page 162: Tcp/Ip Menu
Understanding printer menus Menu item Description Job Timeout Sets the amount of time in seconds before a network print job is canceled. 0, 10–255 Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. •...
Page 163: Ipv6 Menu
Understanding printer menus Menu item Description Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the scanner using File Transfer Protocol. Note: Yes is the factory default setting. Enable HTTP Server Enables the built-in web server (Embedded Web Server). When enabled, the scanner can be monitored and managed remotely using a Web browser.
Page 164: Wireless Menu
Understanding printer menus Menu item Description Enable DHCPv6 Enables DHCPv6 in the printer Note: On is the factory default setting. Wireless menu Use the following menu to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. The Wireless menu is available from the Network/Ports menu: Network/Ports >...
Page 165: Standard Usb Menu
Understanding printer menus Menu item Description Activate Activates AppleTalk support Note: Yes is the factory default setting. View Name Shows the assigned AppleTalk name Note: The name can be changed only from the Embedded Web Server. View Address Shows the assigned AppleTalk address Note: The address can be changed only from the Embedded Web Server.
Page 166 Understanding printer menus Menu item Description USB Buffer Sets the size of the USB input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. Disabled • Disabled turns off job buffering. Any jobs already buffered on the scanner hard disk are printed before normal processing resumes.
Page 167 Understanding printer menus Parallel [x] menu Menu item Description PCL SmartSwitch Sets the scanner to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default language Notes: • On is the factory default setting. •...
Page 168 Understanding printer menus Menu item Description Job Buffering Temporarily stores print jobs on the scanner hard disk before printing Notes: • Off is the factory default setting. Auto • On buffers print jobs on the scanner hard disk. • Auto buffers print jobs only if the scanner is busy processing data from another input port.
Page 169 Understanding printer menus Menu item Description ENA gateway Sets the gateway information for an external print server yyy.yyy.yyy.yyy Note: This menu appears only when the scanner is attached to an external print server through the USB port. Serial [x] menu Menu item Description PCL SmartSwitch...
Page 170 Understanding printer menus Menu item Description Serial Buffer Sets the size of the serial input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. Disabled • Disabled turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed.
Page 171: Smtp Setup Menu
Understanding printer menus Menu item Description Baud Specifies the rate at which data can be received through the serial port 9600 Notes: 19200 • 9600 is the factory default setting. 38400 • 138200, 172800, 230400, and 345600 baud rates are only displayed in the 57600 Standard Serial menu.
Page 172: Security Menu
Understanding printer menus Menu item Description Use SSL Sets the printer to use SSL for increased security when connecting to the SMTP server Disabled Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Page 173: Miscellaneous Security Settings Menu
Understanding printer menus Miscellaneous Security Settings menu Menu item Description Login Restrictions Limits the number and time frames of failed login attempts from the scanner control panel before all users are locked out Login failures Failure time frame Notes: Lockout time •...
Page 174: Confidential Print Menu
Understanding printer menus Confidential Print menu Menu item Description Max Invalid PIN Limits the number of times an invalid PIN can be entered Notes: 2–10 • Off is the factory default setting. • This menu appears only when a formatted, non-defective scanner hard disk is installed.
Page 175 Understanding printer menus Menu item Description Wiping Mode Specifies the mode for disk wiping Auto Notes: Manual • Auto is the factory default setting. • Due to the large amount of resources required for Automatic Wiping, activating this option may decrease printer performance, especially if the printer requires hard disk space faster than it can be wiped and returned to service.
Page 176: Security Audit Log Menu
Understanding printer menus Menu item Description Manual Method Allows the file system to reuse marked disk space without having to wipe it first Single pass Notes: Multiple pass • “Single pass” is the factory default setting. • This menu will not appear if Wiping Mode is set to “Off” or “Auto”. •...
Page 177 Understanding printer menus Menu item Description Configure Log Specifies whether and how audit logs are created Enable Audit Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting. Enable Remote Syslog •...
Page 178: Set Date And Time Menu
Understanding printer menus Set Date and Time menu Menu item Description Current Date and Time Lets you view the current date and time settings for the printer Manually Set Date and Time Note: Date/Time is set in YYYY-MM-DD HH:MM:SS format. [input date and time] Time Zone Note: GMT is the factory default setting.
Page 179: Settings Menu
Understanding printer menus Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: All languages may not be available for all models. Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese...
Page 180 Understanding printer menus Menu item Description Quiet Mode Reduces the amount of noise produced by the scanner Notes: • Off is the factory default setting. This setting supports the performance specifications for your scanner. • On configures the scanner to produce as little noise as possible.
Page 181 Understanding printer menus Menu item Description Paper Sizes Specifies the unit of measurement for paper sizes Notes: Metric • US is the factory default setting. • Initial setting is determined by your country or region selection in the initial setup wizard. Scan to PC Port Range Specifies a valid port range for printers behind a port blocking firewall.
Page 182 Understanding printer menus Menu item Description Displayed Information (continued) Lets you customize the displayed information for Paper Jam, Load Paper, and Service Errors Paper Jam Select from the following options: Load Paper Display Service Errors Message to Display Default Alternate Default [text entry] Alternate...
Page 183 Understanding printer menus Menu item Description One Page Copy Sets the copies from the scanner glass to only one page at a time Note: Off is the factory default setting. Output Lighting Sets the amount of light from the standard exit bin Normal/Standby Mode Notes: •...
Page 184 Understanding printer menus Menu item Description Location Specifies the location of the scanner Note: The location will be stored on the Embedded Web Server. Alarms Sets an alarm to sound when the scanner or printer requires user intervention Alarm Control Available selections for each alarm type are: Cartridge Alarm Staple Alarm...
Page 185 Understanding printer menus Menu item Description Timeouts Sets the amount of time in seconds the scanner waits for additional data before canceling a print job Wait Timeout 15–65535 sec Notes: Disabled • “40 sec” is the factory default setting. • Wait Timeout is available only when the scanner is using PostScript emulation.
Page 186: Copy Settings Menu
Understanding printer menus Menu item Description Factory Defaults Returns the scanner settings to the factory default settings Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. Do Not Restore keeps the user‑defined settings. • Restore Now returns all scanner settings to the factory default settings except Network/Ports menu settings.
Page 187 Understanding printer menus Menu item Description Paper Saver Allows copying two or four sheets of a document on one page Note: Off is the factory default setting. 2-up Portrait 4-up Portrait 2-up Landscape 4-up Landscape Print Page Borders Specifies whether a page border is printed Note: Off is the factory default setting.
Page 188 Understanding printer menus Menu item Description Original Size Specifies the paper size of the original document Letter Notes: Legal • Letter is the US factory default setting. A4 is the international factory Executive default setting. Tabloid • Difficult Media Letter, Difficult Media Legal, and Difficult Media Folio Tabloid will appear only when the scanner is set to US.
Page 189 Understanding printer menus Menu item Description Darkness Specifies the level of darkness for the copy job 1–9 Note: 5 is the factory default setting. Output Bin Determines where the printed copies will exit Standard Bin Notes: Bin [x] • Standard Bin is the factory default setting. Note: This menu appears only when at least •...
Page 190: Fax Settings Menu
Understanding printer menus Menu item Description Allow Save as Shortcut Lets you save custom copy settings as shortcuts Note: On is the factory default setting. Background Removal Adjusts the amount of background visible on a copy job ‑4 to 4 Note: 0 is the factory default setting.
Page 191 Understanding printer menus General Fax Settings Menu item Description Station Name Specifies the name of the fax in the printer Fax Name Station Number Specifies a number associated with the fax Fax Number Station ID Specifies how the fax is identified Station Name/Fax Name Station Number/Fax Number Enable Manual Fax...
Page 192 Understanding printer menus Menu item Description Fax Cover Page Configures the fax cover page Fax Cover Page Note: “Off by default” is the factory default setting for all Fax Cover Page options. Off by default On by default Never use Always use Include to field Include from field...
Page 193 Understanding printer menus Menu item Description Original Size Specifies the paper size of the original document Letter Notes: Legal • Mixed Sizes is the US factory default setting. A4 is the international factory Executive default setting. Tabloid • Difficult Media Letter, Difficult Media Legal, and Difficult Media Tabloid will Folio appear only when the scanner is set to US.
Page 194 Understanding printer menus Menu item Description Content Source Specifies how the original document was produced Black/White Laser Note: Color Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting.
Page 195 Understanding printer menus Menu item Description Max Speed Specifies the maximum speed faxes are sent in baud 2400 4800 9600 14400 33600 Custom Job scanning Lets you scan a document that contains mixed paper sizes into a single file Scan Preview Specifies whether a preview will appear on the display for scan jobs Background Removal Adjusts the amount of background visible on a copy...
Page 196 Understanding printer menus Menu item Description ADF Skew Fix Corrects slight skew in the scanned image Notes: • Off is the factory default setting. • On allows the printer to automatically fix skewed ADF files. Scan edge to edge Specifies if the original document is scanned edge-to‑edge prior to faxing Note: Off is the factory default setting.
Page 197 Understanding printer menus Menu item Description Paper Source Specifies the paper source for printing incoming faxes Auto Tray [x] Multi‑Purpose Feeder Sides (Duplex) Enables duplex (two-sided) printing for incoming fax jobs Separator Sheets Enables the printer to include separator sheets in the output Before Job After Job Separator Sheet Source...
Page 198 Understanding printer menus Menu item Description Banned Fax List Lets you create a list of banned fax numbers in the printer Note: When creating the list, separate fax numbers with a semicolon (“;”). Holding Faxes Lets you set a schedule for the printer to hold fax jobs Held Fax Mode Note: Off is the factory default setting.
Page 199 Understanding printer menus Menu item Description Enable Job Log Enables access to the Fax Job log Enable Call Log Enables access to the Fax Call log Log Output Bin Determines where printed fax jobs are sent Standard Bin Note: [x] can be any number between 1 and 10 if the appropriate optional outputs Bin [x] are installed.
Page 200 Understanding printer menus Fax Server Setup Menu item Description To Format Lets you enter specific fax information using the virtual keyboard on the scanner control panel Reply Address Subject Message SMTP Setup Specifies SMTP setup information Primary SMTP Gateway Specifies SMTP server port information Secondary SMTP Gateway Image Format Specifies the image type for faxing...
Page 201 Understanding printer menus Menu item Description Original Size Specifies the paper size of the original document Letter Notes: Legal • Mixed Sizes is the US factory default setting. A4 is the international factory Executive default setting. Tabloid • Difficult Media Letter, Difficult Media Legal, and Difficult Media Tabloid will Folio appear only when the scanner is set to US.
Page 202: E‑Mail Settings Menu
Understanding printer menus E‑mail Settings menu Menu item Description E‑mail Server Setup Specifies e‑mail server information Subject Notes: Message • The subject is limited to 255 characters. File Name • The message is limited to 512 characters. E‑mail Server Setup Sends a copy of the e-mail back to the sender Send me a copy Note: “Never appears”...
Page 203 Understanding printer menus Menu item Description PDF Version Sets the version of the PDF file that will be scanned for e‑mailing Note: 1.5 is the factory default setting. A‑1a Content Type Specifies the content of the original document Text/Photo Note: Text/Photo is the factory default setting. Photo Text Graphics...
Page 204 Understanding printer menus Menu item Description Original Size Specifies the paper size of the original document Letter Note: Legal Notes: Executive • Letter is the US factory default setting. A4 is the international factory default Tabloid setting. Folio • Difficult Media Letter, Difficult Media Legal, and Difficult Media Tabloid will Statement appear only when the scanner is set to US.
Page 205 Understanding printer menus Menu item Description Text Default Sets the quality of a text image in relation to file size and quality of the image 5–90 Note: 75 is the factory default setting. Text/Photo Default Sets the quality of a text or photo image in relation to file size and the quality of the image 5–90 Note: 75 is the factory default setting.
Page 206 Understanding printer menus Menu item Description Allow Save as Shortcut Lets you save e-mail addresses as shortcuts Notes: • On is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the e-mail destination screen.
Page 207: Ftp Settings Menu
Understanding printer menus Menu item Description Sharpness Adjusts the amount of sharpness on a scanned image 1–5 Note: 3 is the factory default setting. Temperature Enables the user to specify “warm” or “cool” outputs. "Cool” values generate a bluer ‑4 to 4 output than the default while “warm”...
Page 208 Understanding printer menus Menu item Description Resolution Specifies the resolution of the scan job in dots per inch (dpi) 150 dpi Note: 150 dpi is the factory default setting. 200 dpi 300 dpi 400 dpi 600 dpi 75 dpi Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting.
Page 209 Understanding printer menus Menu item Description Sides (Duplex) Specifies how the text and graphics are oriented on the page Notes: Long edge • Off is the factory default setting. Short edge • Long edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape).
Page 210 Understanding printer menus Menu item Description FTP bit Depth Enables the Text/Photo mode to have smaller file sizes by using 1‑bit images when Color is set to Off 8 bit 1 bit Note: 8 bit is the factory default setting. File Name Lets you enter a file name Notes:...
Page 211: Flash Drive Menu
Understanding printer menus Menu item Description Mirror Image Creates a mirror image of the original document Note: Off is the factory default setting. Negative Image Creates a negative image of the original document Note: Off is the factory default setting. Shadow Detail Adjusts the amount of shadow detail visible on a scanned image ‑4 to 4...
Page 212 Understanding printer menus Menu item Description Content Source Specifies how the original document was produced Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Color Specifies whether the device captures and transmits content in color or in black and white Note: On is the factory default setting.
Page 213 Understanding printer menus Menu item Description Original Size Specifies the paper size of the original document Letter Notes: Legal • The measurement of the Universal paper size should not exceed Executive 11.69 x 17 inches (296.9 x 431.8 mm) in the ADF and 3 x 5.5 inches SEF Tabloid (76.2 x 139.7 mm) on the scanner glass.
Page 214 Understanding printer menus Menu item Description Text Default Sets the quality of the text in relation to file size and quality of the image 5–90 Note: 75 is the factory default setting. Text/Photo Default Sets the quality of a text/photo image in relation to file size and quality 5–90 Note: 75 is the factory default setting.
Page 215 Understanding printer menus Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease in the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green •...
Page 216: Print Settings
Understanding printer menus Print Settings Copies Specifies a default number of copies for each print job 1–999 Note: 1 is the factory default setting. Paper Source Sets a default paper source for all print jobs Tray [x] Notes: MP Feeder •...
Page 217: Setup Menu
Understanding printer menus Paper Saver Ordering Specifies the positioning of multiple‑page images when using N‑up (pages per side) Horizontal Notes: Reverse Horizontal • Horizontal is the factory default setting. Reverse Vertical • Positioning depends on the number of page images and whether they are in Vertical portrait or landscape orientation.
Page 218 Understanding printer menus Menu item Description Job Waiting Specifies if print jobs are removed from the print queue when they require unavailable printer options or custom settings. These print jobs are stored in a separate print queue, so other jobs print normally.
Page 219: Finishing Menu
Understanding printer menus Menu item Description Print All Order Specifies the order in which held and confidential jobs are printed when Print All is selected Alphabetical Oldest First Note: Alphabetical is the factory default setting. Newest First Finishing menu Menu item Description Sides (Duplex) Specifies whether duplex (2‑sided) printing is set as the default for all print jobs...
Page 220 Understanding printer menus Menu item Description Separator Sheets Specifies whether blank separator sheets are inserted Notes: Between Copies • None is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collate is set to On.
Page 221: Quality Menu
Understanding printer menus Menu item Description Offset Pages Offsets pages at certain instances None Notes: Between Copies • None is the factory default setting. Between Jobs • Between Copies offsets each copy of a print job if Collate is set to On. If Collate is set to Off, each set of printed pages are offset, such as all page 1's and all page 2's.
Page 222: Job Accounting Menu
Understanding printer menus Menu item Description Gray Correction Allows the user to print mid‑gray images Auto Note: Auto is the factory default setting. Brightness Adjusts brightness in color print jobs ‑6 to 6 Notes: • 0 is the factory default setting. ‑6 is the maximum decrease.
Page 223: Utilities Menu
Understanding printer menus Menu item Description Disk Near Full Action Determines how the scanner responds when the hard disk is nearly full None Notes: E‑mail Current Log • None is the factory default setting. E‑mail & Delete Current Log • The value defined in Disk Near Full Level determines when this action is E‑mail &...
Page 224: Xps Menu
Understanding printer menus Menu item Description Format Flash Formats the flash memory Warning—Potential Damage: Do not turn off the scanner while the flash memory is being formatted. Notes: • Yes deletes all data stored in flash memory. • No cancels the format request. •...
Page 225: Postscript Menu
Understanding printer menus Menu item Description Annotations Prints annotations in a PDF Do Not Print Note: Do Not Print is the factory default setting. Print PostScript menu Menu item Description Print PS Error Prints a page containing the PostScript error Note: Off is the factory default setting.
Page 226 Understanding printer menus Menu item Description Symbol Set Specifies the symbol set for each font name 10U PC‑8 Notes: 12U PC‑850 • 10U PC‑8 is the US factory default setting. 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols.
Page 227 Understanding printer menus Menu item Description PCL Emulation Settings Specifies whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command Auto CR after LF Note: Off is the factory default setting. PCL Emulation Settings Specifies whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command Auto LF after CR...
Page 228: Html Menu
Understanding printer menus HTML menu Menu Item Description Font Name Joanna MT Sets the default font for HTML documents Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font. Apple Chancery Marigold Arial MT...
Page 229: Help Menu
The Help menu consists of a series of Help pages that are stored in the scanner as PDF files. They contain information about using the scanner and performing various tasks, including copying, scanning, and faxing. English, French, German, and Spanish translations are stored in the scanner. Other translations are available on the Lexmark Web site at www.lexmark.com.
Page 230 Understanding printer menus Menu item Description Print All Guides Prints all the guides Copy Guide Provides information about making copies and changing settings Fax Guide Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings E‑mail Guide Provides information about sending e‑mails using addresses, shortcut numbers, or the address book, and about changing settings...
Page 231: Maintaining The Scanner
Maintaining the scanner Maintaining the scanner Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the scanner Make sure the scanner is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the scanner, unplug the power cord from the wall outlet and disconnect all cables from the scanner before proceeding.
Page 232: Cleaning The Adf Glass
Maintaining the scanner Cleaning the ADF glass Slightly dampen a soft, lint-free cloth or paper towel with water. Notes: • You may also dampen a paper towel with ammonia-free, deionized glass cleaner. • The cleaning kit for the scanner glass could also be used for this task. Open the ADF cover.
Page 233 Maintaining the scanner When cleaning ADF parts, use the cleaning kit that came with the scanner. Remove the cleaning kit from its container under the exit tray. Unpack and unfold the cleaning cloth. Open the ADF cover. Using the cleaning cloth, wipe the rollers in the upper portion of the ADF until all residue is removed. Two rollers that do not rotate freely Six rollers that rotate freely...
Page 234 Maintaining the scanner To clean the rollers that do not rotate freely, push each roller inward, rotate it, then wipe it with the cleaning cloth. To clean the rollers that rotate freely, wipe the rollers until all residue is removed.
Page 235 Maintaining the scanner Using the cleaning cloth, wipe the rollers in the lower portion of the ADF until all residue is removed. Six rollers that do not rotate freely Six rollers that rotate freely To clean the rollers that do not rotate freely, manually rotate the last roller toward the ADF entrance. This will reposition the other rollers that do not rotate freely.
Page 236: Cleaning The Touch Screen
Maintaining the scanner To clean the rollers that rotate freely, wipe the rollers until all residue is removed. Wait for 3 minutes to let the rollers dry. Cleaning the touch screen Clean the scanner touch screen regularly to remove fingerprints and smudges. Make sure the scanner is turned off and unplugged from the wall outlet.
Page 237: Checking The Status Of Supplies
The Device Status page appears, displaying a summary of supply levels. Ordering supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com...
Page 238: Ordering Printer Supplies
Reinsert the cartridge and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge. Recommended print cartridges Part name Lexmark Return Program Cartridge Regular cartridge For the US and Canada Print cartridge...
Page 239: Ordering A Maintenance Kit
Maintaining the scanner Part name Lexmark Return Program Cartridge Regular cartridge For the Asia Pacific Region Print cartridge T650A11P T650A21P High-yield print cartridge T650H11P T650H21P Extra-high-yield print cartridge* T654X11P T654X21P High-yield print cartridge for Label T650H04P Not applicable applications Extra-high-yield print cartridge for Label...
Page 240: Ordering Staple Cartridges
Maintaining the scanner Part name Part number Charge roll assembly 40X5852 Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge, and then view the label on the fuser. Part name Part number T1 fuser 40X1870 (100 V)
Page 241: Replacing Supplies
Maintaining the scanner Replacing supplies Replacing the separator pad Turn the printer off, and then open the ADF cover. Remove the separator pad. Unpack the new separator pad, and then install it in the scanner.
Page 242: Securing The Memory Before Moving The Scanner
Maintaining the scanner Close the ADF cover. Dispose of the old separator pad. Securing the memory before moving the scanner Statement of Volatility Your scanner contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data.
Page 243: Erasing Volatile Memory
Maintaining the scanner • The scanner is being moved to a different department or location. • The scanner is being serviced by someone from outside your organization. • The scanner is being removed from your premises for service. Disposing of a printer or scanner hard drive Note: Not all printers or scanners have a hard disk installed.
Page 244: Moving The Scanner
Maintaining the scanner Erasing scanner hard disk memory Configuring Disk Wiping lets you remove residual confidential material left by scan, print, copy, and fax jobs, by securely overwriting files that have been marked for deletion. Turn off the scanner. Hold down while turning the scanner on.
Page 245: Shipping The Scanner
Maintaining the scanner The scanner can be safely moved to another location by following these precautions: • Keep the scanner in an upright position. • Avoid severe jarring movements. • Make sure the scan bar is in the home position. From the home screen, navigate to: >...
Page 246: Administrative Support
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the status of the scanner Type the scanner IP address or host name in the address field of your Web browser.
Page 247: Viewing Reports
Administrative support If you do not know the IP address or host name of the scanner, then you can: • View the information on the scanner control panel home screen, or in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or menu settings page and locate the information in the TCP/IP section.
Page 248: Clearing Jams
Clearing jams Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined in this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue, jam cleared on the home screen.
Page 249: 200-201 Paper Jams
Clearing jams Area Jam numbers What to do 200–201 Open the front door to remove the print cartridge, and then remove the jammed paper. 202–203 Remove the jammed paper from the top rear door or standard exit bin. Remove the jammed paper from the bottom rear door or the front portion of Tray 1. 231–239 Open the duplex door, and then remove the jammed paper.
Page 250: Paper Jams
Clearing jams Lift and pull the print cartridge out of the printer. Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge. Place the print cartridge aside on a flat, smooth surface. Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods.
Page 251 Clearing jams Paper jam inside the printer Pull down the top rear door. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the top rear door. From the scanner control panel, touch Continue, jam cleared.
Page 252: 230 Paper Jam
Clearing jams 230 paper jam Paper jam in the duplex unit Remove the standard tray from the printer. Pull down the bottom rear door.
Page 253 Clearing jams Push down the tab. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the bottom rear door. Insert the standard tray. From the scanner control panel, touch Continue, jam cleared. Paper jam in the standard tray Remove the standard tray from the printer.
Page 254: 231-239 Paper Jams
Clearing jams Insert the standard tray. From the scanner control panel, touch Continue, jam cleared. 231–239 paper jams Paper jam in the duplex unit Push in and hold the latch while pulling up the rear door of the optional duplex unit. Firmly grasp the jammed paper on each side, and then gently pull it out.
Page 255 Clearing jams Paper jam in the standard tray Remove the standard tray from the printer. Remove the duplex jam access tray. Raise the recessed duplex bar. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 256: 24X Paper Jam
Clearing jams 24x paper jam Pull out the tray indicated on the display. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Reinsert the tray. From the scanner control panel, touch Continue, jam cleared. If the jam message persists for a 250‑...
Page 257: 250 Paper Jam
Clearing jams 250 paper jam From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Flex the sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 258: Paper Jam
Clearing jams 260 paper jam The envelope at the bottom of the stack enters the printer first. Lift the envelope weight, and then remove all the envelopes. If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and out of the printer.
Page 259: 281 Paper Jam
Clearing jams Reinstall the envelope feeder. Make sure it snaps into place. Flex and stack the envelopes. Reload the envelopes in the envelope feeder. Adjust the paper guide. Lower the envelope weight. From the scanner control panel, touch Continue, jam cleared. 281 paper jam From the stapler exit bin, firmly grasp the jammed paper on each side, and then gently pull it out.
Page 260: Paper Jam
Clearing jams 283 paper jam Press the latch to open the stapler door. Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. Use the metal tab to lift the staple guard, and then remove any loose staples.
Page 261: 2Yy.xx Paper Jams
Clearing jams Press down on the staple guard until it snaps into place. Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. Close the stapler door. From the scanner control panel, touch Continue, jam cleared. 2yy.xx paper jams The scanner failed to feed one or more pages through the ADF.
Page 262: Troubleshooting
Troubleshooting Troubleshooting The indicator light is blinking The indicator light blinks red until you set up fax and e‑mail. To disable the blinking light, follow these steps: Note: Before completing these instructions for a scanner on a network, make sure the fax cables are connected. From the home screen, navigate to: Menus >...
Page 263: Check Duplex Connection
Troubleshooting Change [paper source] to [paper size] Try one or more of the following: • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the scanner control panel Paper menu, and then touch Paper changed, continue •...
Page 264: Close Door Or Insert Cartridge
Troubleshooting Remove the indicated tray. Reattach the tray. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. If the error occurs again, then: Turn the printer off. Unplug the power cord from the wall outlet. Remove the tray.
Page 265: Insert Staple Cartridge
Troubleshooting Error reading USB hub. Remove hub. An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one. If restarting job, replace originals that have not begun to exit the scanner Try one or more of the following: •...
Page 266: Install Envelope Feeder
Troubleshooting Connect the power cord to a properly grounded outlet. Restart the printer. • Cancel the current job. Install envelope feeder Try one or more of the following: • Install the envelope feeder. Turn the printer off. Unplug the power cord from the wall outlet. Install the envelope feeder.
Page 267 Troubleshooting Load [src] with [custom string] Try one or more of the following: • Load the specified paper in the tray or feeder. • Touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default paper source.
Page 268: Load Staples
Troubleshooting Load Manual Feeder with [paper size] Try one or more of the following: • Load the specified paper in the manual feeder. • Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. •...
Page 269: Reattach Envelope Feeder
Troubleshooting Remove the specified bin. Reattach the bin. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. • Remove the specified bin: Turn the printer off. Unplug the power cord from the wall outlet. Remove the specified bin.
Page 270: Remove Paper From Standard Output Bin
Troubleshooting If the error occurs again, then: Turn the printer off. Unplug the power cord from the wall outlet. Remove the envelope feeder. Contact customer support. • From the scanner control panel, touch Continue to clear the message and print without using the envelope feeder. Remove packaging material, [area name] Remove any remaining packaging material from the specified location.
Page 271: Replace Jammed Originals If Restarting Job
Troubleshooting Replace jammed originals if restarting job. Try one or more of the following: • Touch Cancel job to clear the message and cancel the scan job. • Touch Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job.
Page 272: Restore Held Jobs
Troubleshooting Restore Held Jobs? Try one or more of the following: • Touch Restore to restore all held jobs stored on the scanner hard disk. • Touch Do not restore if you do not want any print jobs to be restored. Scan document too long The scan job exceeds the maximum number of pages.
Page 273: Insufficient Memory To Support Resource Save Feature
Troubleshooting 30.xx Invalid refill, change cartridge Remove the print cartridge, and then install a supported one. Note: The message disappears when a new cartridge is installed. 31.xx Replace defective cartridge Remove the defective print cartridge, and then install a new one. 32.xx Cartridge part number unsupported by device Remove the print cartridge, and then install a supported one.
Page 274: Insufficient Memory To Collate Job
Troubleshooting 37 Insufficient memory to collate job Try one or more of the following: • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job. 37 Insufficient memory, some Held Jobs were deleted The printer deleted some held jobs in order to process current jobs.
Page 275: Not Enough Free Space In Flash Memory For Resources
Troubleshooting 52 Not enough free space in flash memory for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. •...
Page 276: Standard Usb Port Disabled
Troubleshooting 56 Parallel port [x] disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port [x] disabled Try one or more of the following: •...
Page 277: Too Many Disks Installed
Troubleshooting Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. 58 Too many disks installed Turn the scanner off. Unplug the power cord from the wall outlet. Remove the excess hard disks. Connect the power cord to a properly grounded electrical outlet. Turn the scanner back on.
Page 278: Remove Defective Disk
Troubleshooting Try one or more of the following: • Remove the envelope feeder. • From the scanner control panel, touch Continue to clear the message and continue printing without using the envelope feeder. 59 Incompatible output bin [x] Try one or more of the following: •...
Page 279: Cartridge Low
Troubleshooting 88 Cartridge low Remove the specified cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner. Reinsert the cartridge, and then touch Continue to clear the message and continue printing.
Page 280: Solving Basic Printer Problems
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: •...
Page 281: Solving Printing Problems
Troubleshooting • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on.
Page 282: Confidential And Other Held Jobs Do Not Print
Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at http://support.lexmark.com. USB,...
Page 283: Job Prints From The Wrong Tray Or On The Wrong Paper
Troubleshooting URN OFF THE ROTECT SETTING From the home screen, navigate to: > Settings > General Settings > Print Recovery > Page Protect > Off > HANGE THE ENVIRONMENTAL SETTINGS When using Eco‑Mode or Quiet Mode settings, you may notice a reduction in performance. Job prints from the wrong tray or on the wrong paper HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray:...
Page 284: Solving Copy Problems
Troubleshooting Large jobs do not collate These are possible solutions. Try one or more of the following: AKE SURE OLLATE IS SET TO From the Finishing menu or Print Properties, set Collate to On. Note: Setting Collate to Off in the software overrides the setting in the Finishing menu. EDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Page 285: Poor Copy Quality
Troubleshooting Lower the scanner unit. Poor copy quality These are some examples of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges •...
Page 286: Partial Document Or Photo Copies
Troubleshooting LACE THE ORIGINAL DOCUMENT PROPERLY Make sure the document or photo is loaded facedown on the lower left corner of the scanner glass. AKE SURE TO USE THE APPROPRIATE OPY SETTINGS When patterns (moiré) appear on the copy: • On the Copy screen make sure the content type and source settings are appropriate for the document being scanned.
Page 287: Solving Scanner Problems
Troubleshooting HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the scanner control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...
Page 288: Poor Scanned Image Quality
Troubleshooting HE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution. Poor scanned image quality Try one or more of the following: HECK THE SCANNER DISPLAY FOR ERROR MESSAGES Clear any error messages. LEAN THE SCANNER GLASS Clean the scanner glass with a clean, lint‑free cloth dampened with water.
Page 289: Solving Fax Problems
Troubleshooting HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the scanner control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...
Page 290 Troubleshooting HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: • Telephone • Handset • Answering machine HECK THE TELEPHONE WALL JACK Plug a telephone into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone into the wall jack.
Page 291: Can Send But Not Receive Faxes
Troubleshooting OICE AIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail and the printer to answer calls, you may want to consider adding a second telephone line for the printer. HE PRINTER MEMORY MAY BE FULL Dial the fax number.
Page 292: Received Fax Has Poor Print Quality
Troubleshooting HE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 293: Solving Home Screen Applications Problems
Troubleshooting Solving home screen applications problems An application error has occurred HECK THE SYSTEM LOG FOR RELEVANT DETAILS Type the scanner IP address or host name in the address field of your Web browser. If you do not know the IP address or host name of the scanner, then you can: •...
Page 294: Paper Tray Problems
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. 2,000-sheet drawer problems HECK THE DRAWER CONNECTION Make sure the 2,000‑sheet drawer is properly connected to the printer.
Page 295: Internal Solutions Port Does Not Operate Correctly
Troubleshooting OAD PAPER If the tray is empty, then load paper in the tray or feeder LEAR ANY JAMS Open the side door of the tray or feeder, and then remove any jammed paper. VOID PAPER JAMS • Flex the paper. •...
Page 296: Solving Paper Feed Problems
Troubleshooting USB/parallel interface card does not operate correctly USB/ HECK THE PARALLEL INTERFACE CARD CONNECTION Make sure the USB/parallel interface card is securely connected to the scanner system board. HECK THE CABLE Make sure you are using the correct cable and that it is securely connected. Solving paper feed problems Paper jam message remains after jam is cleared HECK THE PAPER PATH...
Page 297: Paper Frequently Jams
Troubleshooting Paper sticks to the scanner glass LEAN THE SCANNER GLASS Use a slightly damp, lint-free cloth or paper towel to wipe the scanner glass and the white underside of the scanner cover. Multiple pages feed into the ADF DJUST THE PAPER GUIDES Adjust the paper guides until they lightly rest against the edge of the paper.
Page 298: Solving Print Quality Problems
Troubleshooting HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Jammed pages are not reprinted URN ON ECOVERY From the home screen, navigate to: >...
Page 299: Characters Have Jagged Or Uneven Edges
Troubleshooting Reinsert the cartridge. Note: If print quality does not improve, then replace the cartridge of the color that is not printing. If the problem continues, then the printer may need to be serviced. For more information, contact customer support. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.
Page 300: Shadow Images Appear On Prints
Troubleshooting Shadow images appear on prints ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE Try one or more of the following: HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the scanner control panel Paper menu, check the paper type and paper weight settings.
Page 301: Gray Background On Prints
Troubleshooting Gray background on prints ABCDE ABCDE ABCDE HECK THE BACKGROUND DARKNESS OR REMOVAL SETTING Try one or more of the following: • Adjust the darkness to a lighter setting. • Increase the background removal setting. AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE Replace the worn or defective print cartridge.
Page 302: Paper Curl
Troubleshooting Paper curl Try one or more of the following: HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray: From the scanner control panel Paper menu, check the paper type and paper weight settings. Before sending the job to print, specify the correct type setting: •...
Page 303: Print Is Too Dark
Troubleshooting AKE SURE THE TRANSFER BELT IS NOT DEFECTIVE Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement part. AKE SURE THE FUSER IS NOT DEFECTIVE Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part. Print is too dark Try one or more of the following: OAD PAPER FROM A FRESH PACKAGE...
Page 304: Print Is Too Light
Troubleshooting Print is too light Try one or more of the following: OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it. VOID TEXTURED PAPER WITH ROUGH FINISHES HECK THE APER YPE SETTING...
Page 305: Repeating Defects
Troubleshooting Repeating defects EPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in.). Replace the transfer roller if the defects occur every 51.7 mm (2.04 in.). Replace the print cartridge if the defects occur every: •...
Page 306: Solid Color Or Black Pages Appear On Prints
Troubleshooting Solid color or black pages appear on prints AKE SURE THE PRINT CARTRIDGES ARE INSTALLED CORRECTLY ARE NOT DEFECTIVE AND NOT LOW ON TONER • Remove the print cartridges. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Page 307: Streaked Horizontal Lines Appear On Prints
Troubleshooting AKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print cartridge: Remove the print cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Page 308: Streaked Vertical Lines Appear On Prints
Troubleshooting Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Try one or more of the following: ELECT ANOTHER TRAY OR FEEDER • From the scanner control panel, select the Default Source from the Paper Menu. • For Windows users, select the paper source from Print Properties. •...
Page 309: Toner Rubs Off
Troubleshooting Toner rubs off Try one or more of the following: HECK THE APER YPE SETTING Make sure the paper type setting matches the paper loaded in the tray. HECK THE APER EIGHT AND APER EXTURE SETTINGS Change the Paper Weight from Normal to Heavy. If necessary, then change the Paper Texture from Normal to Rough in the scanner control panel Paper menu.
Page 310: Embedded Web Server Does Not Open
Troubleshooting Transparency print quality is poor Try one or more of the following: HECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications. HECK THE APER YPE SETTING Make sure the Paper Type setting is set to Transparency: From the scanner control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: •...
Page 311: Contacting Customer Support
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call 1‑800‑539‑6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.
Page 312: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 313 Notices Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PrintCryption, ScanBack, and StapleSmart are trademarks of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Page 314: Modular Component Notice
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 315: Static Sensitivity Notice
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 316: Power Consumption
The product is plugged into a wall outlet, but the power switch is turned off. 1 W The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.
Page 317: Industry Canada Compliance Statement
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 318 If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. www.lexmark.com or your Lexmark representative.
Page 319: Notice To Users Of The Canadian Telephone Network
Notices the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending...
Page 320: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 321: Regulatory Notices For Wireless Products
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 322: Notice To Users In The European Union
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 323 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 324 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 325 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 326: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 327 Notices The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.
Page 328: Index
Index Index 54 Standard network software ADF feed roller cleaning cloth Numerics error 275 ordering 237 1565 Emulation error, load 55 Unsupported option in slot ADF glass emulation option 280 [x] 275 cleaning 232 2000‑sheet tray 550‑sheet tray (standard or ADF parts loading 70 optional)
Page 329 Index canceling an e-mail 115 configurations using the ADF 99 cannot open Embedded Web printer 11 using the scanner glass 100 Server 310 Configure MP menu 149 copying different paper sizes 102 card stock configuring e‑mail settings 111 copying multiple pages on one loading 73 configuring port settings 57 sheet 105...
Page 330 Index distinctive ring service, fax Windows 55 fax connection connecting to 121 Ethernet port 44 connecting the scanner to the wall documents, printing Ethernet setup jack 119 from Macintosh 90 preparing for an 54 connecting to a DSL line 120 from Windows 90 exporting a configuration connecting to a PBX or ISDN 120...
Page 331 Index viewing a fax log 128 installing scanner on a wireless FCC notices 314, 318, 321 network held jobs 95 features using Macintosh 51 printing from a Macintosh Scan Center 139 installing scanner software 46 computer 96 finding more information about the internal print server printing from Windows 96 scanner 9...
Page 332 Index Load Manual Feeder with [custom Fax Mode (Analog Fax Setup) 190 multipurpose feeder type name] 267 Fax Mode (Fax Server Setup) 199 loading 73 Load Manual Feeder with [paper Finishing 219 My MFP 20 size] 268 Flash Drive 211 Load Manual Feeder with [paper FTP Settings 207 type] [paper size] 268...
Page 333 Index output file type paper types toner fog or background changing 114 duplex support 88 shading 308 overlay message supported by printer 88 toner rubs off 309 adding 106 where to load 88 toner specks 309 Paper Weight menu 151 uneven print density 310 Parallel [x] menu 167 white streaks on a page 306...
Page 334 Index 37 Insufficient memory, some Change [paper source] to [size] Replace all originals if restarting Held Jobs were deleted 274 [type] 263 job. 270 37 Insufficient memory, some held Check duplex connection 263 Replace jammed originals if jobs will not be restored 273 Check tray [x] connection 263 restarting job.
Page 335 62, 83 Internal Solutions Port 295 options 140 recycling USB/parallel interface card 296 scan to computer Lexmark packaging 66 scanner software, installing 46 advanced options, setting 141 Lexmark products 65 scanning options 140, 141 toner cartridges 66...
Page 336 Index Set Date/Time menu 178 status of supplies touch screen setting checking 237 buttons 15 paper size for difficult media 78 storing cleaning 236 paper type for difficult media 78 paper 85 transfer roll assembly TCP/IP address 162 supplies 236 ordering 240 setting the ADF to detect multiple storing print jobs 95...
Page 337 Index cannot send or receive a fax 289 toner fog or background received fax has poor print shading 308 verify print jobs 95 quality 292 toner rubs off 309 printing from a Macintosh troubleshooting, paper feed toner specks 309 computer 96 message remains after jam is uneven print density 310 printing from Windows 96...

Lexmark 6500e User Manual

Safety Information

Learning about the Printer

Understanding the Home Screen

Customizing the Home Screen

Additional Printer Setup

Minimizing Your Printer's Environmental Impact

Loading Paper and Specialty Media

Paper and Specialty Media Guidelines

Printing

Copying

E-Mailing

Faxing

Scanning to an FTP Address

Scanning to a Computer or Flash Drive

Understanding Printer Menus

Maintaining the Scanner

Administrative Support

Clearing Jams

Troubleshooting

Quick Links

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Summary of Contents for Lexmark 6500e