Check Duplex Connection - Lexmark 6500e User Manual

Troubleshooting
Change [paper source] to [paper size]
Try one or more of the following:
•
Touch Use current [paper source] to ignore the message and print from the selected tray.
•
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the scanner
control panel Paper menu, and then touch Paper changed, continue
•
Touch Cancel job to cancel the print job.
Change [paper source] to [paper type] [paper size]
Try one or more of the following:
•
Touch Use current [paper source] to ignore the message and print from the selected tray.
•
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the scanner
control panel Paper menu, and then touch Paper changed, continue.
• Touch Cancel job to cancel the print job.

Check duplex connection

Try one or more of the following:
•
Turn the printer off and then back on.
If the error occurs a second time, then:
1
Turn the printer off.
2
Unplug the power cord from the wall outlet.
3
Remove the duplex unit.
4
Reattach the duplex unit.
5
Connect the power cord to a properly grounded electrical outlet.
6
Turn the printer back on.
If the error occurs again, then:
1
Turn the printer off.
2
Unplug the power cord from the wall outlet.
3
Remove the duplex unit.
4
Contact customer support.
• From the scanner control panel, touch Continue to clear the message and print without using the duplex unit.
Check tray [x] connection
Try one or more of the following:
•
Turn the printer off and then back on.
If the error occurs a second time, then:
1
Turn the printer off.
2
Unplug the power cord from the wall outlet.
3
If an optional duplex unit is installed, then remove it.
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