Chapter 8 Troubleshooting
Temporary Errors
The following are lists of temporary errors which can be
recovered by operators.
■Paper feeding errors
Error codes beginning with the letter "J" are displayed.
Error
Error messages
code
J0:37
Paper Protection
Remove and check the
document, and then try
again carefully.
Resolution
1 Remove the jammed document.
For details, refer to
"8.1 Paper
Jam" (page
128).
2 Check if the document is
suitable for scanning by ADF.
For details, refer to
"2.3
Documents for Scanning (ADF)"
(page
45).
3 Press the [Menu] button on the
operator panel, select whether
to enable or disable the
document protection function,
and then press the [Scan/Enter]
button or perform a scan from
the computer.
Error
Error messages
code
J0:51
Paper Protection
Remove and check the
document, and then try
again carefully.
J1:31
Paper jam
J1:5A
Remove and check the
document, and try again.
J1:50
Pick error
Remove and check the
document, and try again.
Resolution
1 Remove the jammed document.
For details, refer to
"8.1 Paper
Jam" (page
128).
2 Make sure that there is no
document that is folded and that
the documents conform to the
paper specifications (e.g. thin
paper).
For details, refer to
"2.3
Documents for Scanning (ADF)"
(page
45).
3 Press the [Menu] button on the
operator panel, select whether
to enable or disable the
document protection function,
and then press the [Scan/Enter]
button or perform a scan from
the computer.
1 Remove the jammed document.
For details, refer to
"8.1 Paper
Jam" (page
128).
2 Check if the document is
suitable for scanning by ADF.
For details, refer to
"2.3
Documents for Scanning (ADF)"
(page
45).
3 Clean the rollers.
For details, refer to
"Chapter 6
Daily Care" (page
108).
TOP
Contents
Index
Introduction
Scanner
Overview
How to Load
Documents
Configuring the
Scan Settings
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
131