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5060-00x
5-Bin mailbox option service check
Note: Make sure the option(s) are installed correctly and the printer is configured correctly. The majority of the
mechanical components can be observed during operation by removing the left and right side covers.
Step
Symptoms
1
Problems with excessive static electricity buildup.
2
Excessive static electricity buildup—Check the front
cover assembly is firmly attached to the 5-bin mailbox
frame and the ESD brush is not loose or damaged.
Is the ESD brush ground cable correctly installed and
the ESD brush not loose or broken?
3
The printer does not recognize one or more output
options as installed.
4
271 Paper Jam - Check Bin 1 message
5
274 Paper Jam - Check Bin 4 displays.
6
Ready Bin x Full message—May be able to clear
message and will feed paper into Bin selected.
7
Bin x Full - No message that Bin x is full
8
Ready - Bin x Full displays and paper feeds into Bin x
9
Paper does not feed into the bin selected. 271 Paper
Jam - check bin 1 appears
2-104
Service Manual
Yes
No
Go to step 2
Go to step 3
Make sure the
1. Attach the
brush is contacting
ground cable if
the media being
not installed.
fed through the
2. Replace the
option.
cover assembly
if the ESD
brush is loose
or damaged.
Go to
"The printer
Go to step 4
does not
recognize one or
more output
options as
installed." on
page 2-105
Go to
"272 Paper
Go to step 5
jam - Check Bin
x" on page 2-85
Go to
"Ready Bin
Go to step 6
x Full message—
may be able to
clear message
and paper feeds
into bin selected."
on page 2-106
Go to
"Ready Bin
Go to step 7
x Full message—
may be able to
clear message
and paper feeds
into bin selected."
on page 2-106
Go to
"Bin x
Go to step 8
Full—no message
that Bin x is full"
on page 2-107
Go to
"Ready -
Go to step 9
Bin x Full
displays and
paper feeds into
bin x" on
page 2-107
Go to
"Paper does
Go to step 10
not feed into the
5-Bin mailbox bin
selected. 271
Paper Jam -
Check Bin 1
message" on
page 2-106
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