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5060-00x
500-sheet drawer
For 990 Service Error - Tray x, x=Tray 2, 3, 4 or 5, this is the tray that has a problem or needs service.
Note: Verify the autoconnect housing is correctly snapped into the printer and all options, and is plugged into
the system board correctly.
Step
Action and questions
1
Make sure the autocompensator cable is correctly
installed at the tray System board.
Is the cable correctly installed?
2
Make sure the drive assembly cable is connected
correctly to the tray system board.
Is the cable correctly installed?
3
Check for worn or broken parts in the autocompensator
and drive assemblies.
Are any parts worn, broken, or damaged?
Output expander
Step
Actions and questions
1
Mechanical linkage/DC motor assembly—check the
DC motor cable connector to make sure it is installed at
J4 on the output expander control board.
Is the cable connected correctly?
2
Resistance check—disconnect J4 from the option
board and check the resistance of the motor on the
cable connector between J4-1 and J4-2. The
resistance should measure between 115 and 135
ohms.
Is the resistance correct?
3
DC Motor—check between J4-1 and between J4-2 and
the case of the DC motor for shorts.
Is the DC motor shorted?
Note: If the DC motor is found to be shorted damage
may result to the RIP board.
2-102
Service Manual
Yes
No
Go to step 2
Install the cable
correctly
Go to step 3
Install the cable
correctly
Replace the
Replace the FRUs
assembly that has
in the following
the defective parts
order:
1. Electronic/ size
sensing
assembly
2. Autocom-
pensator
assembly
3. Drive assembly
Yes
No
Go to step 2
Reseat the cable
and recheck for
correct operation of
the option
Go to step 3
Replace the
mechanical
linkage/DC motor
assembly
Replace the
Go to step 4
mechanical
linkage/DC motor
assembly
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