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5060-00x
Paper does not feed into the 5-Bin mailbox bin selected. 271 Paper Jam - Check Bin 1
message
Step
Action and questions
1
Bin parts—check all the bin parts, deflector, deflector
spring, deflector cover, deflector cover spring, and
shaft assemblies for signs of missing or loose springs.
Check for binds in the deflector or deflector cover,
broken or binding shaft assemblies, or broken gear
teeth.
Are parts broken, loose, binding, or missing?
2
Bin x solenoid—check the solenoid for any binds or
sticking problems.
Is the solenoid binding or sticking?
3
Bin x solenoid—check the resistance of the solenoid. It
measures between approximately 30 ohms and 50
ohms.
Is the resistance correct?
4
Mechanical linkage/motor assembly—check the gears,
clutch and other linkage parts for correct operation and
any signs of wear, broken gear teeth or damaged parts.
Are the mechanical linkage assembly mechanical parts
broken, worn or damaged?
Ready Bin x Full message—may be able to clear message and paper feeds into bin
selected.
Note: This sensor is normally in a open position with the flag out of the sensor slot.
Step
Action and questions
1
Bin x sensor (Bin x=sensor 1 through 5)—make sure
the sensor is seated correctly in the side of tray x.
Is the sensor seated correctly?
2
Bin x sensor cable—make sure that Bin x sensor cable
is connected to the sensor and to the control board.
Is the sensor cable connected correctly?
3
Bin x sensor flag—check the Bin x sensor flag for
binding and proper operation.
Are there any problems with the sensor flag?
4
Bin x sensor cable—check the continuity of the sensor
cable.
Is there continuity?
2-106
Service Manual
Yes
No
Replace parts or
Go to step 2
repairs necessary
Replace the
Go to step 3
solenoid assembly
Replace the 5-bin
Replace bin x
mailbox control
solenoid assembly
board assembly
Replace the
Replace the 5-bin
mechanical
mailbox control
linkage/DC motor
board assembly
assembly
Yes
No
Go to step 2
Install the sensor
correctly
Go to step 3
Install the sensor
cable correctly
Repair or replace
Go to step 4
the sensor flag
Replace the Bin x
Replace the Bin x
sensor
cable
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