Mailbox Incorrect Bin Exit Service Check - Lexmark MX71x Service Manual

Mailbox incorrect bin exit service check

Action
Step 1
Check the auto connector end of the printer below the mailbox.
Is it free of damage?
Step 2
Check the lower interface cable. If damaged, replace the lower interface
cable. See "Mailbox lower interface cable removal" on page
Reseat the connector J1A on the controller board, then POR the machine.
Does the error remain?
Step 3
a
Open the rear door and check the three middle diverters:
•
Check the diverters for damage.
•
Move the diverters and check if the spring makes them retract to
their default positions.
•
Make sure the diverter springs are aligned and properly installed.
b
Do a feed test. Enter Diagnostics menu and navigate to:
Output bin tests > Feed to all bins
Check if the three bins connected to the three diverters are being fed.
Are all the middle diverters functional and free of damage?
Step 4
a
Check the top diverter:
• Check the diverter for damage.
• Move the diverter and check if the spring makes it retract to its
default position.
• Make sure the diverter springs are aligned and properly installed.
b
Do a feed test. Enter Diagnostics menu and navigate to:
Output bin tests > Feed to all bins
Check if the uppermost bin is being fed.
Is the top diverter functional and free of damage?
Step 5
Open the rear door and do the following:
• Check the rear door for damage.
• Manually turn the rear door rollers and check if they are ok.
• Check if the rear door opens and closes properly.
Is the rear door functional and free of damage?
Yes
Go to step 2.
Go to step 3.
812.
Go to step 4.
Go to step 5.
Go to step 6.
Diagnostic information
316
7463
No
Replace the upper
interface cable of the
printer.
The problem is solved.
Replace the defective
mailbox middle
diverter. See "Mailbox
middle diverter
removal" on page
830.
Replace the defective
mailbox top diverter.
See "Mailbox top
diverter removal" on
page 825.
Replace the mailbox
rear door. See
"Mailbox rear door
removal" on page
791.