163 Error Code - Lexmark 13P0195 - C 750dn Color Laser Printer Service Manual

5060-00x

163 Error code

Magenta cartridge drive assembly
Note: Any time any of the cartridge drive motor assemblies are replaced, perform the
page 3-16. If this procedure is not performed, error code 168 is displayed
Step Actions and questions
1 Magenta cartridge drive assembly—error code 163
indicates that an incorrect motor is detected. Replace
the magenta cartridge drive assembly. See
drive assembly removal" on page
"Motor Detect" on page
Does the printer display error code 163?
2 Reflash the NVRAM on the engine board.
Does error code 163 continue?
164 Error code
Cyan cartridge drive assembly
An incorrect motor is detected.
Note: Any time any of the cartridge drive motor assemblies are replaced, perform the
page 3-16. If this procedure is not performed, error code 168 is displayed.
Step Actions and questions
1 Replace the cyan cartridge drive assembly. See
"Cartridge drive assembly removal" on page
Perform the
Does the printer display error code 164?
2 Reflash the NVRAM on the engine board.
Does error code 164 continue?
165 Error code
Yellow cartridge drive assembly
An incorrect motor is detected.
Note: Any time any of the cartridge drive motor assemblies are replaced, perform the
page 3-16. If this procedure is not performed, error code 168 is displayed.
Step Actions and questions
1 Replace the yellow cartridge drive assembly. See
"Cartridge drive assembly removal" on page
Perform the
Does the printer display error code 165?
2 Reflash the NVRAM on the engine board.
Does error code 165 continue?
2-66
Service Manual
4-26. Perform the
3-16.
"Motor Detect" on page 3-16.
"Motor Detect" on page 3-16.
Yes
Go to step 2
"Cartridge
Call your next level
support
Yes
Go to step 2
4-26.
Call your next level
support
Yes
Go to step 2
4-26.
Call your next level
support
"Motor Detect" on
No
Problem solved
Problem solved
"Motor Detect" on
No
Problem solved
Problem solved
"Motor Detect" on
No
Problem solved
Problem solved