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User primary
User secondary
message
message
31 Defective Black
Cartridge
31 Defective Yellow
Cartridge
31 Defective Magenta
Cartridge
31 Defective Cyan
Cartridge
32 Unsupported
33 Calibration Error
Cyan
33 Calibration Error
Magenta
33 Calibration Error
Yellow
33 Calibration Error
Black
34 Incorrect Media
<type> <size>
Change MP Feeder
34 Short Paper
Explanation
This message is displayed when the top cover is closed and
a defective print cartridge is detected. It may take the printer
10 to 20 seconds to determine whether or not the print
cartridge is installed. The printer may print pages during this
10 to 20 second interval. If pages are allowed to print, then
they will not be reprinted once a valid print cartridge is
inserted. Replace the defective print cartridge.
This message is displayed when the front cover is closed
with the wrong print cartridge installed.
This message is displayed when the printer detects a
calibration error for a particular color.
This message displayed when the printer detects a media
mismatch feeding from the MPF.
Primary Message: Incorrect media detected
Secondary Message: <type>= Bond, Cardstock, Colored,
Labels, Envelopes, Letterhead, Plain, Preprinted,
Transparency, or Glossy.
<size>= Letter, Legal, B5, A4, Exec, Univ, A5, A3, 11x17,
Folio, Stmt, 73/4, 9, 10, DL, C5, B5, or other.
The following actions can be taken:
• Replace the media in the MPF with the requested media
and press Go
or
• Press Menu> or Menu< to access the Busy/Waiting
Menu.
The following functions are available using the Busy/Waiting
Menu:
• Cancel Job
• Reset Printer
• Reset Active Bin
• Check Supply Levels
Note: Menu Lockout does NOT prevent access to the Busy/
Waiting Menu.
This message is displayed when the printer determines that
the paper length is too short to print the data as formatted.
The following actions can be taken:
• Press Go to clear the error and continue printing pages
or
• Press Menu> or Menu< to access the Busy/Waiting
Menu.
The following functions are available using the Busy/Waiting
Menu:
• Cancel Job
• Reset Printer
• Reset Active Bin
• Check Supply Levels
Note: Menu Lockout does NOT prevent access to the Busy/
Waiting Menu.
5060-00x
2-35
Diagnostic information
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