Troubleshooting The Installation - Cisco 7600 SIP 200 - SPA Interface Processor 200 Hardware Installation Manual

Chapter 7

Troubleshooting the Installation

Problem
SCP Keepalive Failure
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Solution
The SP and the MSFC periodically poll each
•
individual LC in the chassis for its health via
SCP keepalives. Each LC in turn, must
respond within a certain amount of time
(dictated by the SCP keepalive timer) to
indicate its health. If the LC fails to respond
to the keepalives within the stipulated period
of time, the MSFC assumes that there is an
issue with the LC and power cycles it. When
the LC comes back online, the SCP
keepalives are resumed.
A line card might be unable to respond to the
•
scp keepalives under situations of extreme
stress when the CPU is busy with higher
priority tasks, such as packet switching,
interrupt processing etc.
Execute the show scp status and show scp
•
line cards command to gather detailed
information about the SCP process and health
of each LC. A show diagbus indicates any
errors with the LC.
Execute the test scp line card keepalive
•
disable exec command on the RP console to
disable the SCP keepalive timer and debug
LC issues. To prevent the LC from being
power cycled and losing its information,
ensure that you disable the SCP keepalives
for some time.
Cisco 7600 Series Router SIP, SSC, and SPA Hardware Installation Guide
Troubleshooting
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